Cloud Computing demystified! ISACA-IIA Joint Meeting Dec 9, 2014 By: Juman Doleh-Alomary Office of Internal Audit

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1 Cloud Computing demystified! ISACA-IIA Joint Meeting Dec 9, 2014 By: Juman Doleh-Alomary Office of Internal Audit

2 2 If cloud computing is so simple, then what s the big deal?

3 What is the Big Deal? People are driving a convergence of information, social interaction, mobility, and cloud. Estimated to be 29% of 2014 IT spending 89% of all IT spending growth 77% of Market is moving to cloud or non-traditional storage by 2016 IDC #237886, Volume: 1, Tab: Markets. Storage Systems: Forecast Update 3

4 Data Explosion 4

5 What is Cloud Computing? Cloud Computing is the ability to gain access and use of a shared pool of computing resources. (e.g. network, servers, storage, applications, and services) 5

6 The Cloud Evolution Source: CPE Interactive 6

7 Cloud Computing Dimensions Cloud Computing has two dimensions 1. Type of cloud 2. Services provided by the cloud 7

8 Types of Cloud 8

9 Type: Private Cloud Internal /Private cloud its infrastructure is operated solely for a single organization, whether managed internally or by a third-party and hosted internally or externally. 9

10 Private Cloud Individual Company LAN with virtualization Tailored to the company s needs. Accessed only by company employees and vendors. Hosted internally or externally exclusively for the organization. Reliable and more controlled. 10

11 Type: Public Cloud Public cloud its infrastructure provisioned for open use by the general public. It may be owned, managed, and operated by a business, academic, or government organization, or some combination of them. It exists on the premises of the cloud provider. 11

12 Public Cloud Publically Shared Services Open to all users Easy to set-up Inexpensive, cost is covered by provider Pay as you go - if there is cost Location indepndent 12

13 Type: Community Cloud Community cloud its infrastructure is provisioned for exclusive use by a specific community of consumers from organizations that have shared concerns (e.g., mission, security requirements, policy, and compliance considerations). It may be owned, managed, and operated by one or more of the organizations in the community, a third party, or some combination of them, and it may exist on or off premises.. 13

14 Community Cloud Healthcare community cloud Subset of a public cloud Tailored to provide security and regulatory requirements in line with HIPAA (Health Insurance Portability and Accountability Act) Users share common need for the cloud 14

15 Type: Hybrid Cloud Hybrid cloud its infrastructure is a composition of two or more distinct cloud types (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability and use. 15

16 Cloud based Services 16

17 What is SaaS? Software as a Service (SaaS) Is a case where you use the complete software application that s running on someone else s servers. The best example of this is Google Docs, which you can use for creating and storing text documents, presentations, spreadsheets and so on User install zero software Application accessed through the web Maintenance & upgrades are completed by the vendor 17

18 What is PaaS? Platform as a Service (PaaS) User creates applications using web-based tools so they run on systems software and hardware provided by another company. As an example, consider a situation where you develop your own e- commerce website but have the whole thing, including the shopping cart, checkout, and payment mechanism running on a merchant s server. the underlying computer and storage resources scale automatically to match application demand User may install a thin client to access the service Maintenance & upgrades are completed by the vendor 18

19 What is IaaS? Infrastructure as a Service (IaaS) Is basically when you buy raw computing hardware to use over the net, usually servers, or online storage. You buy what you need and pay-as-you-go. The best and the most basic example of this type of cloud computing is buying a web hosting for your website. You pay monthly fee to a hosting company for the storage on their servers and to have them serve up files for your website from those servers User may install needed software User access the service through the internet or carrier clouds (dedicated virtual private networks). Maintenance & upgrades are completed by the vendor 19

20 Cloud View Company user machine Internet SaaS PaaS IaaS **All logos are copyrighted by their perspective company 20

21 Benefits On-demand self-service Accessible from anywhere Mobile, computer, tablet Collaboration capabilities Scalability Cloud Bursting (organization only pays for extra compute resources ) Backup and disaster recovery Don t need to retain SMEs Resource pooling 21

22 Tradeoffs: Openness vs Security Each cloud service offers tradeoffs between extensibility (openness) and security responsibility SaaS: least extensibility and greatest amount of security responsibility taken on by the Cloud provider IaaS: greatest extensibility and least amount of security responsibility taken on by the Cloud provider PaaS: somewhere in the middle, with extensibility and security features that is leveraged by the customer 22

23 Which Cloud Solution is best for my business? 23

24 Assessing for the Cloud Step 1.Why I need the cloud? Identify the business need for the cloud Interview the business stakeholders Identify the specific need Ensure it is aligned with the organization objective 24

25 Assessing for the Cloud Step 2.Who will use it and where? Identify the users for the cloud service Understand the users base for the service globally Categorize them based on their job function Capture the projected total number of users 25

26 Assessing for the Cloud Step 3. When does the company need it? Identify the timeline that the services need to be deployed Obtain the IT strategy plan to identify possible deployment time Understand your resources availability to work on the Cloud deployment 26

27 Assessing for the Cloud Step 4. What type of service is needed from the cloud? Identify which service is needed (IaaS, PaaS, SaaS) Research companies that offer the service needed with requirements gathered Compare each provider s pros and cons Ensure the technology interfaces with company s systems 27

28 How do I assess the Cloud? 28

29 Assessing the Cloud Questions Checklist: How long has the provider been in business? What is the BBB rating and reviews? Are there any lawsuits? Where is the company incorporated? For compliance 29

30 Assessing the Cloud Questions Checklist: What critical data is stored or processed in the cloud? Where will the data be hosted? Who owns the data? Or uploaded transactional material? 30

31 Assessing the Cloud Questions Checklist: What is the security profile of the cloud? Security risks and controls in place for compliance Access Encryption Durability Availability How to obtain security assurance from the cloud service provider? SOC1,2,3 or SSAE16, or ISO

32 Summary Cloud Computing is here to stay Driven by you! Dimensions of the cloud Type: Private, Public, Community, & Hybrid Service: IaaS, PaaS, SaaS Benefits & Trade Offs On Demand Accessibility from anywhere Scalable Security & Control Assessing the Cloud is a must! 32

33 QUESTIONS? Juman Doleh-Alomary, Office of Internal Audit

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