Office of the Government Chief Information Officer The Government of the Hong Kong Special Administrative Region

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1 Office of the Government Chief Information Officer The Government of the Hong Kong Special Administrative Region 1

2 1) Government Cloud Journey 2) Government Clouds 3) Way Forward 2

3 1. Government Cloud Journey 3

4 1. Government Cloud Journey More flexible deployment of IT resources More cost-effective development of e-government services Agility in handling demands More responsive to public and internal needs Progressive adoption of cloud computing in e-government services Facilitate development of cloud technology and services in local IT industry 4

5 2. Government Clouds Placement Considerations Security and risk management Placement Principles E-government services with classified data E-government services without classified data Business requirements Leveraging common IT services Economy of scale Rapid elasticity Industry development Application and support services readily available in market Outsourced Private Cloud Application and support services specific to government In-house Private Cloud Leverage in-house development platform Public cloud 5

6 2. Government Clouds Outsourced Private Cloud (at contractor data centres) In-house Private Cloud (at government data centres) Public Cloud E-government services with classified data GovCloud E-Government Infrastructure Services Central Computer Centre Virtualised Infrastructure E-government services without classified data 6

7 2. Government Clouds Electronic Information Management Electronic Procurement Communal Paperless Meeting Service Shared Human Resource Management Services More common e-government services. 7

8 2. Government Clouds 平 台 Support common e-government services (e.g. Electronic Information Management) for shared use by all departments An outsourced government private cloud platform to provide IaaS Initial setup Estimated investment $242M Support over 30 departments of some 30,000 users Service rollout in end 2013 Sustainable development through cost contribution from departments 8

9 2. Government Clouds Project management services Implementation service IT system integration service Operation and management services, including security management Infrastructure services, including hardware, software and network Data centre hosting services Carrier services Total Solution 9

10 2. Government Clouds Resilience / Rapid Elasticity Security/Privacy Green Software as a Service E-gov serv 1 E-gov serv 2 Platform as a Service Common Services Development Platform (e.g. database, web servers) Operating Systems Cloud Service Management Service Catalog Management Service acquisition /On-demand Self-service IT User Service & Access Management Resource Management & Service Monitoring On-demand Request Fulfillment Self-service Service Level Management IT Service Continuity Management Measured Availability Service Management (Metering) Capacity Management Change Management Configuration Cost Contribution Management Incident and Problem Management Service Desk Measured Software Service License (Metering) Reporting Cost Contribution Software License Infrastructure as a Service Automation Standardisation Virtualisation Layer (Resource Pooling) Physical Servers Storage Network Data Centre Facilities Data Centre Premises Interoperability IaaS /PaaS/SaaS Virtualisation Service/application outsourced private cloud public cloud Portability Data & Archives virtual machines Service/application in-house private cloud departmental cloud 10

11 Interoperability Conducive to development of e-government services Create synergy of common services in various cloud platforms Facilitate development of PaaS / SaaS (e.g. IaaS templates / Application Programming Interface) Leverage existing IT infrastructures & services Benefits to end-users Convenient access to e-government services hosted on various cloud platforms Unified interface Open Standard / Industry Best Practices Adopt open standard for interoperability and portability (e.g. OVF) Information security (e.g. ISO 27001) Data encryption standard (e.g. AES, RSA) Security / Privacy Compliance with government security regulations / policy / guidelines Handling of classified data Measures: Level II Security data centres, data encryption for storage and transmission, etc Resilience Measures: dual data centres, local-site redundancy, load-balancing, etc. Business continuity (e.g. backup to government data centres) Rapid Elasticity Dynamic scaling On-demand provisioning Portability Avoid vendor lock-in (e.g. exit plan) Data / Virtual Machine / Application portability 11

12 2. Government Clouds Core Infrastructure Data centres Facilities management Core network (Internet / gov t network connectivity & SAN) Virtualisation Rapid elasticity Automation Self-service portal Common services (e.g. IDS/IPS, load-balancing, DNS, backup to gov t data centres) Infrastructure Resources x86 virtual servers Encrypted disk storage Encrypted physical / virtual tapes Bandwidth (Internet/gov t network) 12

13 3. Way Forward GovCloud Apr 2012 May 2012 Jun 2012 Jul 2012 Dec 2012 Jan 2013 Before end 2013 ITB Panel Industry Engagement FC Approval Procurement 13

14 Office of the Government Chief Information Officer The Government of the Hong Kong Special Administrative Region 14

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