Healthcare Enterprise View of Cloud What is Cloud Additional Needs Cloud Models Cloud Economics 101 Stack Decision Framework

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1 Cloud 101 General Overview of Cloud Services January 21, 2015 Agenda Healthcare Enterprise View of Cloud What is Cloud Additional Needs Cloud Models Cloud Economics 101 Stack Decision Framework QTS. All Rights Reserved

2 Healthcare IT View of Cloud PHI / PII Application Portfolio* Collaborative & Web Decision Support Shared Services EMR EHR Batch CRM Work- Group Web Serving & Streaming Data Analysis & Mining DW & BI App. Dev Systems Mgt File & Print Infrastructure-as-a-Service Platform-as-a-Service Software-as-a-Service LAN Datacenter Storage LAN Datacenter WAN Storage LAN Datacenter Infrastructure Domain * Based on IDC s Workload Category Taxonomy, QTS. All Rights Reserved What Is Cloud? Self Service or Managed Method of interfacing with resources Flexible Great for short and long-term usage On Demand Ability to order the resources needed and have them delivered immediately (or quickly) Usage Based Utility-based service model Scalability The ability to rapidly scale infrastructure up and out to meet demand QTS. All Rights Reserved

3 What Are Enterprise IT Needs? Compliance & Security HIPAA, FedRAMP, PCI, etc InfoSec Best Practices Data Protection Backup and recovery included Disaster recovery and business continuity frameworks High Performance Services Self service capabilities SLA guarantees and network bandwidth Integration with existing systems Ability to layer additional services on top of infrastructure (provisioning, patching, network) High-quality user experience with enterprise support and services QTS. All Rights Reserved 5 Cloud Models 6 SaaS pay for seats PaaS pay for transactions IaaS pay for usage Applications delivered over the internet Examples: CRM, , games Providers: Salesforce.com, TurboTax, Google Apps Operating systems and middleware Examples: Development platforms Providers: Google AppEngine, Force.com, Microsoft Virtualized servers, storage, and networks Examples: SaaS providers, Enterprise burst workloads Providers:, Amazon, Rackspace, QTS Managed Hosting pay for resources, services IT Infrastructure Outsourcing pay for long term contract Infrastructure hosting with services Examples: Application and System Admin Services Providers:, Rackspace, Terremark, QTS IT outsourcing, professional services Examples: Hosting operating systems Providers: EDS (HP), Perot Systems (Dell) QTS. All Rights Reserved

4 Cloud Economics Lost Business Opportunity Cost IT Infrastructure Cost Forecast Usage Traditional CAPEX Actual usage Cloud Expense # of Customers QTS. All Rights Reserved Best of Breed Stack QTS. All Rights Reserved

5 Cloud or Managed Hosting? Fully-Managed Steady state environment Dedicated resources Managed Hosting QTS Enterprise Cloud QTS Federal Cloud Self-Service & Self-Management Instant-on Build any environment/anytime No guarantee of resources Static Elastic Fully-Managed Compliant Managed Disaster Recovery, Network, Storage Best Infrastructure Self-service Dynamic workloads Resource pool Pay-as-you go with commit ERP Web Hosting SaaS HIPAA/PCI Production Systems Disaster Recovery Use Cases Pre-Production QTS. All Rights Reserved What Drives Cloud Adoption HIPAA Audits! Outages New product launches Tech refresh Software License Renewals M&A Dissatisfied with current providers New leadership team New compliance requirements End of contracts Office Moves Etc QTS. All Rights Reserved

6 The QTS Difference Colocation, Cloud & Managed Services Built for Hybrid IT Custom Data Center, Colocation, Cloud & Managed Services 500+ MW of power in 4.7 million square feet of space Dedicated resources focused on multi-layered framework with controls 850+ clients from diverse industries 450 experts on call in owned and operated facilities HIPAA Compliant QTS. All Rights Reserved CONTACT Aditya "D" Joglekar Director of Cloud Services Voice: Mission College Blvd. Santa Clara, CA QTS. All Rights Reserved

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