Staff and Student VPN User Documentation
|
|
- Iris Nichols
- 8 years ago
- Views:
Transcription
1 Staff and Student VPN User Dcumentatin This dcument is brken dwn int the fllwing sectins fr yur cnvenience. Quick installatin guide Installing the VPN sftware (detailed versin) System Requirements Cnnecting t the University via VPN AnyCnnect n a Client PC Using the VPN service Cnnecting t yur H: Drive (Windws Instructins) Cnnecting t yur H: Drive (Mac Instructins) Outlk 2007 and 2010 (Staff Persnal PC) Outlk 2003 (Staff Persnal PC) Outlk (Staff University wned Laptp) Trubleshting Intrductin t VPN This dcument prvides instructins n hw t cnnect t the VPN slutin fr Staff and Students t gain access t varius resurces available n the Staffrdshire University netwrk Infrastructure. Please nte that the new VPN service is nly available ff Campus. A VPN prvides secure access t a private netwrk using public netwrk infrastructure t cnnect a remte cmputer t privileged University resurces. Once cnnected t the VPN Staff and Student users will be able t access the fllwing services:- Netwrk share access such as H:\ drive Surf the University Web site Access t via Micrsft Outlk and Web Outlk Prcess Overview Yu will visit the URL and yu will be asked t enter yur username and passwrd. After successful authenticatin yu will be asked t install the Cisc Anycnnect sftware which will then autmatically make a cnnectin t the University. (Please nte that this is a netime prcess and any subsequent uses f the VPN can be made by using the Shrtcut made n yur Start Menu.) Yu can then map a shared drive r access ther resurces. 1
2 1) Quick Start Guide This Quick Start Guide applies t all Windws, Macintsh and Linux Operating Systems supprted under the system requirements sectin belw. 1. Open yur web brwser. 2. Navigate t 3. Select frm the grup bx if yu are a Student r Staff member. 4. Enter yur Username. 5. Type yur passwrd in the passwrd bx and click n the lgin buttn. 6. Yu will have t agree t the Terms and Cnditins presented n the next screen t prceed. Press Cntinue t accept. 7. Fllw any n-screen prmpts t install any brwser cntrls. If yu get any ther errr messages, r the installatin fails, then please refer t the detailed installatin prcess in the next sectin f this dcument, r the Trubleshting sectin at the end f this dcument. 8. Yur web brwser will nw display a message stating that the installatin was successful. 9. Yu can nw use the VPN service. Further assistance If yu require further help can visit:- r cntact 3800@staffs.ac.uk 2
3 1) Installing the VPN sftware (detailed versin) System Requirements Yu first need t check that yur cmputer meets the minimum system and cnnectin requirements:- Bradband Netwrk Cnnectin Windws XP Windws Vista (32-bit and 64-bit). Windws 7 (32-bit and 64-bit). Please Nte: As f April 2014 Micrsft have withdrawn Supprt fr Windws XP Apple OS Mac OS 10.5 Mac OS 10.6.x (32-bit and 64-bit) Unix / Linux x86 instructin set. 32-bit r biarch 64-bit prcessr 32 MB RAM. 20 MB hard disk space. SuperUser privileges. libstdc++ users must have libstdc++ versin (libstdc++.s.5) r higher, but belw versin 4. Firefx 2.0 r later with libnss3.s installed in /usr/lcal/lib, /usr/lcal/firefx/lib, r /usr/lib. Firefx must be installed in /usr/lib r /usr/lcal, r there must be a symblic link in /usr/lib r /usr/lcal called Firefx that pints t the Firefx installatin directry. libcurl 7.10 r later. penssl 0.9.7a r later. Java 5 (1.5) r later. Iced Tea is the default Java package n Fedra 8. The nly versin that wrks fr web installatin is Sun Java. Yu must install Sun Java and cnfigure yur brwser t use that instead f the default package. zlib. gtk gdk 2.0.0, libpang 1.0. iptables 1.2.7a r later. tun mdule supplied with kernel r 2.6 3
4 Cnnecting t the University via VPN T gain access t resurces via VPN users will need an internet cnnectin frm hme r any ther lcatin. Fr reliability issues we wuld recmmend a wired cnnectin. Once yu have cnfirmed a usable internet cnnectin yu shuld pen a web brwser and g t which will present yu with the main VPN page. Step 1. Lgin page requesting users lgin credentials. Select the either the Student r Staff grup frm the drp dwn bx and enter yur username and passwrd in the username and passwrd bxes. NB. Previusly usernames were in the frmat f staff\username r student\username. This is n lnger the case s staff \, student\ can be mitted and yu can enter yur username n its wn. After filling in the Grup, Username and Passwrd fields, select Lgin t prceed. Step 2. Once lgged in yu will be presented with the University Plicy. NB. It is mandatry that yu agree t terms and cnditins f access. If yu are unsure please visit fr mre infrmatin. 4
5 Select cntinue t g t the next step. Step 3. Yu are then prmpted t Install ActiveX Cntrls as belw figure shws if applicable. This is s that the crrect versin f AnyCnnect is installed fr yur cmputer. Depending upn yur web brwser, yu may have t fllw the n-screen instructins fr installing the ActiveX Cntrl. Please see the trubleshting sectin at the end f this dcument fr help n this issue. 5
6 Once cmputer detectin has been determined, the client will prceed t install itself. Step 4. A prmpt will appear requesting yu t install the AnyCnnect client sftware n the machine. This will begin the autmatic installatin f the sftware. Select Install t cntinue. 6
7 Step 5. This prcess can take up t 5 minutes depending n the speed f yur internet cnnectin. Step 6. Once the AnyCnnect client is dwnladed, it will autmatically establish a cnnectin with the VPN service. Yu are nw cnnected t Staffrdshire University VPN system and can nw cntinue t use University services. 7
8 NB This is a ne-time prcess t install the Cisc sftware. There will be a Start Menu (Windws Only) shrtcut n yur system that shuld be used t start Anycnnect. Shuld yu mve cmputers then yu will need t repeat the abve prcess t reinstall the client t access the service. AnyCnnect n a Client PC Cnnecting Once the AnyCnnect client has been dwnladed it will remain n the PC unless the user decides t uninstall it. Yu d nt need t g t every time yu wish t use the VPN. Step 1. G t START > Prgrams > Cisc > Cisc AnyCnnect VPN Client > Cisc AnyCnnect VPN Client and click n the Cisc VPN Client. Step 2. Once again it is mandatry that the user agree t the terms f use and click Accept t prceed. At this pint the user client cmputer will establish a secure cnnectin the University VPN server. Yu are nw cnnected t Staffrdshire University VPN system and can nw cntinue t use VPN services. 8
9 Discnnecting Step 1. Open the client and frm the Cnnectin tab chse Discnnect. Once discnnected it may take a cuple f minutes fr netwrk setting t take affect and the client PC may seem t freeze fr a minute r s, this is nrmal and is expected. Yu have nw discnnected frm the VPN system and can nw resume nrmal netwrk peratin. T cnfigure access t yur H:\ drive and Outlk please see the sectins belw. 10
10 2) Using the VPN Service Cnnecting t yur H: Drive Windws Instructins In preparatin t cnnect t yur H: drive, yu will need t knw the area f the student r staff server where yur flder is lcated. T make a cnnectin t the H: drive yu will be prmpted fr yur staff r student flder name, yur username and yur passwrd (i.e. exactly the same username and passwrd as when yu made the cnnectin t the VPN service). Nte: Student flder name will be in the frmat studentx where X is the first letter f yur surname fllwed by \ and then yur username Staff flder name is in the frmat staffx, where X is the first letter f yur username fllwed by a \ and then yur username Examples:- If the student user ab wishes t cnnect t their H: drive \\crwnstuh1.student.staffs.ac.uk\studenta\ab Or the staff user vpn10 wishes t cnnect t their H: drive:- \\crwnstah1.staff.staffs.ac.uk\staffv\vpn10 Step 1. Right-click n My Cmputer fr Windws XP r Cmputer fr Windws 7 and select Map Netwrk Drive 10
11 Step 2. In the windw that appears select a drive letter t assign the H: drive t (may we suggest drive H: as an aid t memry). Step 3. In the Flder bx, type Fr Students \\crwnstuh1\studentx\yur_student_username Fr Staff \\crwnstah1\staffx\yur_staff_username (See images abve) Step 4. Click Finish. Yu will then be prmpted fr yur Staff r Student username and passwrd details. Yur username needs t be prefixed by Fr Students it is student\yur_username Fr Staff it is staff\yur_username Yur passwrd is entered as nrmal. Step 5. Click OK. After a few secnds, yu shuld be cnnected t yur H: drive and can use it as nrmal. 11
12 Mac Instructins In preparatin t cnnect t yur H: drive, yu will need t knw the area f the student r staff server where yur flder is lcated. T make a cnnectin t the H: drive yu will be prmpted fr yur staff r student flder name, yur username and yur passwrd (i.e. exactly the same username and passwrd as when yu made the cnnectin t the VPN service). Nte: Student flder name will be in the frmat studentx where X is the first letter f yur surname fllwed by / and then yur username Staff flder name is in the frmat staffx, where X is the first letter f yur username fllwed by a / and then yur username Examples:- If the student user ab wishes t cnnect t their H: drive smb://crwnstuh1.staffs.ac.uk/studenta/ab Or the staff user vpn10 wishes t cnnect t their H: drive:- smb://crwnstah1.staffs.ac.uk/staffv/vpn10 Step 1. Frm Finder click the G menu and chse Cnnect t Server 12
13 Step 2. In the Server Address bx, type Fr Students smb://crwnstuh1.staffs.ac.uk/studentx/yur_student_username Fr Staff smb://crwnstah1.staffs.ac.uk/staffx/yur_staff_username Step 3. Click Cnnect. Yu will then be prmpted fr yur Staff r Student username and passwrd details. Yur username needs t be prefixed by Fr Students it is student\yur_username Fr Staff it is staff\yur_username Yur passwrd is entered as nrmal. Step 4. Click Cnnect. After a few secnds, yu shuld be cnnected t yur H: drive and can use it as nrmal. 13
14 Cnfiguring Outlk 2007 and 2010 fr Staff This guide is split up int the fllwing Sectins:- Micrsft Outlk 2007 and 2010 Micrsft Outlk 2003 University Laptp Users Micrsft Outlk 2007 and 2010 Once yu have cnnected t the VPN service yu will need t cnfigure yur utlk client with yur accunt details. 1) Click START 2) Click Settings 3) Click Cntrl Panel Once the cntrl panel pens:- 1) Select Mail 2) Select Accunts This will pen the Accunt Settings Windw. 14
15 1) Click the Tab 2) Select New Here yu will enter yur wn user credentials which are mandatry fr cnnectin t Outlk. 15
16 1) Enter yur Name 2) Enter yur address 3) Enter yur passwrd (this is the same passwrd yu use t lg nt yur University cmputer) 4) Click NEXT and Outlk will ask fr yur username and passwrd When yu click Next abve yur Outlk client will cnfigure yur accunt n yur cmputer and yu will see the belw screen. 16
17 Yu will see the screen belw nce Outlk has been successfully cnfigured. 1) Click Finish Yu will then see the message belw; yu are nw ready t pen yur Micrsft Outlk client. 1) Click OK Yu have nw finished cnfiguring Micrsft Outlk. 17
18 Micrsft Outlk 2003 fr Staff Once yu have cnnected t the VPN service yu will need t cnfigure yur utlk client with yur accunt details. 1) Click the START buttn 2) Click Settings 3) Click Cntrl Panel Once the cntrl panel pens:- 1) Select Mail 2) Select Accunts buttn This will pen the Accunt Settings Windw. 18
19 1) Select Micrsft Exchange Server 2) Click Next Here yu will enter yur wn user credentials which are mandatry fr cnnectin t Outlk. 19
20 1) Enter crwnmail1.staff.staffs.ac.uk in the Micrsft Exchange server bx 2) Enter yur username in the username bx (e.g. ab1) 3) Click Mre Settings At this pint an errr message may appear, please check yu have entered the server details crrectly and press OK. 1) Select the Cnnectin tab 2) Select Cnnect using my Lcal area Netwrk (LAN) 3) Tick Cnnect t my Exchange mailbx using HTTP 4) Select Exchange Prxy Settings The Prxy settings windw will appear. 20
21 1) Enter crwncas1.staffs.ac.uk in the bx 2) Tick Cnnect using SSL nly 3) Tick Only cnnect t prxy servers that have this principal name in their certificate: 4) Enter msstd:crwncas1.staffs.ac.uk in the bx 5) Click OK Yu will then g back t the previus windw. 21
22 1) Click OK Yu will then be presented with anther windw 1) Click Next 2) Flick Finish Yu must then lg int Outlk by using yur University username and passwrd 1) Enter yur username in the frmat staff\username (e.g. staff\xy1) 2) Enter yur passwrd 3) Click OK Micrsft Outlk 2003 is nw setup and will start t dwnlad yur . Please be aware that dependant upn the size f yur bx this can take sme time. Fr increased security plese untick the remember my passwrd ptin but yu will have t re enter yur passwrd every time yu lg nt Outlk. Yu have nw finished cnfiguring Micrsft Outlk. 22
23 University Laptp Users Please nte if yur require administratr access cntact either 3800 r yur lcal Helpdesk fr the passwrd. 1) If using Outlk 2010 a. Select the File menu b. Select Accunt Settings c. Select again Accunt Settings d. Prceed t step 3 2) If using Outlk 2003 r 2007 a. Select the Tls menu b. Select Accunt settings c. Prceed t step 3 3) Frm the windw select Micrsft Exchange 4) Select Change 5) Select the Cnnectin tab 5) Select Cnnect using my Lcal area Netwrk (LAN) 6) Tick Cnnect t my Exchange mailbx using HTTP 7) Select Exchange Prxy Settings The Prxy settings windw will appear. 23
24 8) Enter crwncas1.staffs.ac.uk in the bx 9) Tick Cnnect using SSL nly 10) Tick Only cnnect t prxy servers that have this principal name in their certificate: 11) Enter msstd:crwncas1.staffs.ac.uk in the bx 12) Click OK Yu will then g back t the previus windw. 24
25 2) Click OK Yu will then be presented with anther windw 3) Click Next 4) Flick Finish Yu have nw finished cnfiguring Micrsft Outlk. 5) Trubleshting Micrsft Windws Issue: - Internet Explrer is asking me t run an activex cntrl, what shuld I d? Slutin: - This is part f the Cisc Anycnnect installatin prcess and is safe t allw. Step1. Click n the message at the tp f the screen that says this message wants t install the fllwing addn: AnyCnnect VPN Client and click n Install ActiveX Cntrl. 25
26 Issue: - There is a prblem with this Windws installer package. Please nte: The belw fix fr this issue requires advanced knwledge f the Windws Registry, if yu are in dubt, please take yur PC t the IT Helpdesks in the Octagn Library and IT Centre, Thmpsn Library r Brindley IT Centre fr supprt. Step 1. Press Windws Symbl Key and R tgether. Type regedit and press enter r click n OK. Step 2. 26
27 Click n the crss t the left f HKEY_LOCAL_MACHINE t expand that sectin. Click n the crss t the left f SOFTWARE Click n the crss t the left f Micrsft Click n the crss t the left f Windws Click n the crss t the left f CurrentVersin Step 3. Right click n CurrentVersin and select New and then select Key A new sectin appears with the title New Key #1 rename this key t RunOnce and press enter. Step 4. Yu can nw clse the registry editr. Step 5. Re run the Cisc AnyCnnect setup and the issue shuld nw be slved. If nt please attend a lcal Helpdesk and seek further assistance. Knwn Issues Micrsft Windws OS AnyCnnect requires a clean install if yu upgrade frm Windws XP t Windws 7. If yu upgrade frm Windws Vista t Windws 7 yu must manually uninstall AnyCnnect first, then after the upgrade reinstall it manually r by establishing a web-based cnnectin t that is cnfigured t install it. Uninstalling befre the upgrade and reinstalling AnyCnnect afterwards is necessary because the upgrade des nt preserve the Cisc AnyCnnect Virtual Adapter. Anycnnect des nt supprt 64-bit Internet Explrer Apple OS If yu upgrade frm ne majr Mac OS X release t anther (fr example 10.5 t 10.6) yu must manually uninstall AnyCnnect first then after the upgrade reinstall it manually r by establishing a web-based cnnectin t that is cnfigured t install it. The Anycnnect client resides in the Applicatins flder. T access it yu will need t either g t the applicatins flder, r yu can drag it int yur dck at the bttm f the screen. Unix / Linux When cnnecting t the VPN service frm the AnyCnnect client yu are presented with a message stating that the security certificate cannt be verified. The certificate shuld be accepted t cntinue t use the service. The AnyCnnect client resides in the Applicatins flder n yur system. If yu want a shrtcut n yur desktp, yu will have t make ne by dragging it ur f the Applicatin flder. 27
28 BT Infinity Issues Sme users have experienced issues with the Cisc Anycnnect client and the BT Infinity Bradband package. Users may see their VPN cnnectin fail and get discnnected which has been identified as an MTU (Maximum Transmissin Unit) size issue. T reslve this yu may wish t change the MTU setting n yur Windws perating system. Windws Vista / Windws 7 1) G t Start and [Type] cmd.exe [enter] int the text bx frm the start menu. 2) The cmmand prmpt bx pens. 3) [Type] netsh interface ipv4 interface shw subinterfaces [enter] 4) Yu will then see a bx similar t the ne belw. 5) Select yur netwrk cnnectin frm the list. In this case we are using Lcal Area Cnnectin, but yu may be using a wireless cnnectin and shuld substitute the entry under the Interface clumn apprpriately. 6) T set the MTU fr this netwrk interface [Type] netsh interface ipv4 set subinterface "Lcal Area Cnnectin 4" mtu=1300 stre=persistent [enter] 7) [Type] netsh interface ipv4 interface shw subinterfaces [enter] t check that the change has been made as seen in the picture belw. 28
29 8) Restart yur cmputer and retry the VPN cnnectin prcess which shuld nw wrk. Windws 8 1) Swipe / Scrll t the All Apps tile n frm yur Start screen. 2) Swipe / Scrll t the Windws System sectin. 3) Under the Windws System sectin press/click n Cmmand Prmpt 4) Yu will then see a bx similar t the ne belw. 5) Select yur netwrk cnnectin frm the list. In this case we are using Lcal Area Cnnectin, but yu may be using a wireless cnnectin and shuld substitute the entry under the Interface clumn apprpriately. 6) T set the MTU fr this netwrk interface [Type] netsh interface ipv4 set subinterface "Lcal Area Cnnectin 4" mtu=1300 stre=persistent [enter] 7) [Type] netsh interface ipv4 interface shw subinterfaces [enter] t check that the change has been made as seen in the picture belw. 8) Restart yur cmputer and retry the VPN cnnectin prcess which shuld nw wrk. 29
Remote Setup and Configuration of the Outlook Email Program Information Technology Group
Remte Setup and Cnfiguratin f the Outlk Email Prgram Infrmatin Technlgy Grup The fllwing instructins will help guide yu in the prper set up f yur Outlk Email Accunt. Please nte that these instructins are
More informationConnecting to Email: Live@edu
Cnnecting t Email: Live@edu Minimum Requirements fr Yur Cmputer We strngly recmmend yu upgrade t Office 2010 (Service Pack 1) befre the upgrade. This versin is knwn t prvide a better service and t eliminate
More informationUSF Remote Desktop Gateway
USF Remte Desktp Gateway Fr Hme Cmputers and Laptps Running Windws XP The Remte Desktp Gateway (RDG) allws access t yur USF campus cmputer frm remte lcatins while adding an additinal layer f security t
More informationRemote Desktop Tutorial. By: Virginia Ginny Morris
Remte Desktp Tutrial By: Virginia Ginny Mrris 2008 Remte Desktp Tutrial Virginia Ginny Mrris Page 2 Scpe: The fllwing manual shuld accmpany my Remte Desktp Tutrial vide psted n my website http://www.ginnymrris.cm
More informationUSF Remote Desktop Gateway
USF Remte Desktp Gateway Fr Hme Cmputers and Laptps Running Windws 8 The Remte Desktp Gateway (RDG) allws access t yur USF campus cmputer frm remte lcatins while adding an additinal layer f security t
More informationTen Steps for an Easy Install of the eg Enterprise Suite
Ten Steps fr an Easy Install f the eg Enterprise Suite (Acquire, Evaluate, and be mre Efficient!) Step 1: Dwnlad the eg Sftware; verify hardware and perating system pre-requisites Step 2: Obtain a valid
More informationEmail Setup PPD IT How-to Guides June 2010
Email Setup Cntents Email Infrmatin... 2 IMAP and POP3 settings... 2 Cnfiguring Micrsft Outlk 2007... 2 Archiving mail... 3 Cnfiguring AutArchive in Micrsft Outlk 2007... 3 Access frm ff site... 4 Cnfiguring
More information1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM
Web based Learning Platfrm Instructins 1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM In rder t access the sftware prgrams (e.g., ERDAS, ArcMap) needed t cmplete the lab assignments, yu will need t
More informationSTIOffice Integration Installation, FAQ and Troubleshooting
STIOffice Integratin Installatin, FAQ and Trubleshting Installatin Steps G t the wrkstatin/server n which yu have the STIDistrict Net applicatin installed. On the STI Supprt page at http://supprt.sti-k12.cm/,
More informationSBClient and Microsoft Windows Terminal Server (Including Citrix Server)
SBClient and Micrsft Windws Terminal Server (Including Citrix Server) Cntents 1. Intrductin 2. SBClient Cmpatibility Infrmatin 3. SBClient Terminal Server Installatin Instructins 4. Reslving Perfrmance
More informationCenterPoint Accounting for Agriculture Network (Domain) Installation Instructions
CenterPint Accunting fr Agriculture Netwrk (Dmain) Installatin Instructins Dcument # Prduct Mdule Categry 2257 CenterPint CenterPint Installatin This dcument describes the dmain netwrk installatin prcess
More information3. Change the Incoming Mail (POP3) information to the POP3 or Incoming Mail Server Name provided when your account is setup.
AT&T Business Internet Mail Setup fr AT&T DSL Cnfigure yur Email Client After yur AT&T E-Mail accunt has been activated, fllw the steps utlined belw t cnfigure yur POP3-cmpliant email client t retrieve
More informationWebalo Pro Appliance Setup
Webal Pr Appliance Setup 1. Dwnlad the Webal virtual appliance apprpriate fr yur virtualizatin infrastructure, using the link yu were emailed. The virtual appliance is delivered as a.zip file that is n
More informationCallRex 4.2 Installation Guide
CallRex 4.2 Installatin Guide This dcument describes hw t install CallRex 4.2. It cvers the fllwing: CallRex 4.2 Cmpnents. Server Prerequisites. Perfrming the Installatin. Changing the Accunt Used by CallRex
More informationSteps to fix the product is not properly fixed issue for international clients.
Axxya Systems supprt cntact details 1-800-709-2977 ext 9 within US 1-425-999-4350 ext 9 utside f US Email supprt@axxya.cm Technical FAQ -- www.nutritinistpr.cm/help-center/ Steps t fix the prduct is nt
More informationISAM TO SQL MIGRATION IN SYSPRO
118 ISAM TO SQL MIGRATION IN SYSPRO This dcument is aimed at assisting yu in the migratin frm an ISAM data structure t an SQL database. This is nt a detailed technical dcument and assumes the reader has
More information990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.
990 e-pstcard FAQ Fr frequently asked questins abut filing the e-pstcard that are nt listed belw, brwse the FAQ at http://epstcard.frm990.rg/frmtsfaq.asp# (cpy and paste this link t yur brwser). General
More informationDeployment Overview (Installation):
Cntents Deplyment Overview (Installatin):... 2 Installing Minr Updates:... 2 Dwnlading the installatin and latest update files:... 2 Installing the sftware:... 3 Uninstalling the sftware:... 3 Lgging int
More informationOutlook Plug-In. Send Conference Invites from Outlook. Downloading Outlook Plug-In CONFERENCING & COLLABORATION RESERVATIONLESS-PLUS
USER GUIDE Outlk Plug-In Send Cnference Invites frm Outlk Scheduling cnference calls and always typing in the same dial-in number and cnference cde can be a bit tedius, especially when yu re in a hurry.
More informationService Desk Self Service Overview
Tday s Date: 08/28/2008 Effective Date: 09/01/2008 Systems Invlved: Audience: Tpics in this Jb Aid: Backgrund: Service Desk Service Desk Self Service Overview All Service Desk Self Service Overview Service
More informationTelelink 6. Installation Manual
Telelink 6 Installatin Manual Table f cntents 1. SYSTEM REQUIREMENTS... 3 1.1. Hardware Requirements... 3 1.2. Sftware Requirements... 3 1.2.1. Platfrm... 3 1.2.1.1. Supprted Operating Systems... 3 1.2.1.2.
More informationEmail Setup Instructions Glion Online
Email Setup Instructins Glin Online Incming Server: POP3 r IMAP Server Name: my.campuscruiser.cm POP3 Prt: 110 SSL : 995 r IMAP Prt: 143 SSL : 993 User Name / Accunt: Name.lastname@student.glinnline.cm
More informationFermilab Time & Labor Desktop Computer Requirements
Fermilab Time & Labr Desktp Cmputer Requirements Fermilab s new electrnic time and labr reprting (FTL) system utilizes the Wrkfrce Central prduct frm Krns. This system is accessed using a web brwser utilizing
More informationConfiguring an Email Client for your Hosting Support POP/IMAP mailbox
Cnfiguring an Email Client fr yur Hsting Supprt POP/IMAP mailbx This article lists the email settings and prt numbers fr pp and imap cnfiguratins, as well as fr SSL. It cntains instructins fr setting up
More informationWelcome to Remote Access Services (RAS)
Welcme t Remte Access Services (RAS) Our gal is t prvide yu with seamless access t the TD netwrk, including the TD intranet site, yur applicatins and files, and ther imprtant wrk resurces -- whether yu
More informationBRILL s Editorial Manager (EM) Manual for Authors Table of Contents
BRILL s Editrial Manager (EM) Manual fr Authrs Table f Cntents Intrductin... 2 1. Getting Started: Creating an Accunt... 2 2. Lgging int EM... 3 3. Changing Yur Access Cdes and Cntact Infrmatin... 3 3.1
More informationExercise 5 Server Configuration, Web and FTP Instructions and preparatory questions Administration of Computer Systems, Fall 2008
Exercise 5 Server Cnfiguratin, Web and FTP Instructins and preparatry questins Administratin f Cmputer Systems, Fall 2008 This dcument is available nline at: http://www.hh.se/te2003 Exercise 5 Server Cnfiguratin,
More informationYour Outlook Mailbox can be accessed from any PC that is connected to the Internet.
Outlk Web Access Faculty and Staff Millsaps Cllege Infrmatin Technlgy Services Yur Outlk Mailbx can be accessed frm any PC that is cnnected t the Internet. Open the Web brwser. Type in this URL: https://mail.millsaps.edu
More informationFAQ Frequently Asked Questions & Answers for using the online assessment platform of ΜanpowerGroup
FAQ Frequently Asked Questins & Answers fr using the nline assessment platfrm f ΜanpwerGrup Versin 1.0 Athens, July 2014 1 Frequently Asked Questins & Answers regarding the use f the nline assessment platfrm
More informationExercise 5 Server Configuration, Web and FTP Instructions and preparatory questions Administration of Computer Systems, Fall 2008
Exercise 5 Server Cnfiguratin, Web and FTP Instructins and preparatry questins Administratin f Cmputer Systems, Fall 2008 This dcument is available nline at: http://www.hh.se/te2003 Exercise 5 Server Cnfiguratin,
More informationEmail Server Settings
Email Server Settings All email accunts we hst, regardless f the dmain name, will use the fllwing server settings. T use a secure cnnectin, use the settings marked "SSL." Incming Server Type: Server Name:
More informationUser Guide. Sysgem SysMan Remote Control. By Sysgem AG
Sysgem SysMan Remte Cntrl User Guide By Sysgem AG Sysgem is a registered trademark f Sysgem AG. Other brands and prducts are registered trademarks f their respective hlders. 2012 Sysgem AG, Lavaterstrasse
More informationSamsung Saga Software Upgrade for Microsoft Windows Vista Instructions
Samsung Saga Sftware Upgrade fr Micrsft Windws Vista Instructins Overview Samsung has released a sftware upgrade fr the Samsung Saga, which is recmmended t be installed. This upgrade includes numerus sftware
More informationTECHNICAL BULLETIN. Title: Remote Access Via Internet Date: 12/21/2011 Version: 1.1 Product: Hikvision DVR Action Required: Information Only
Title: Remte Access Via Internet Date: 12/21/2011 Versin: 1.1 Prduct: Hikvisin DVR Actin Required: Infrmatin Only The fllwing steps will guide yu thrugh the steps necessary t access yur Hikvisin DVR remtely
More informationMaaS360 Cloud Extender
MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument
More informationHow To Install Fcus Service Management Software On A Pc Or Macbook
FOCUS Service Management Sftware Versin 8.4 fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin
More informationBackupAssist SQL Add-on
WHITEPAPER BackupAssist Versin 6 www.backupassist.cm 2 Cntents 1. Requirements... 3 1.1 Remte SQL backup requirements:... 3 2. Intrductin... 4 3. SQL backups within BackupAssist... 5 3.1 Backing up system
More informationClient Application Installation Guide
Remte Check Depsit Client Applicatin Installatin Guide Client Applicatin Installatin Guide Table f Cntents Minimum Client PC Requirements... 2 Install Prerequisites... 4 Establish a Trust t the Web Server...
More informationLaunchPad is your personal cloud desktop giving access to school from anywhere.
LaunchPad Persnal Clud Desktp Persnal Clud Desktp fr educatin ClassLink LaunchPad is the first K-12 persnal clud desktp that gives teachers and students access t all their applicatins and files fr anywhere,
More informationIT Quick Reference Guides Using Outlook 2011 for Mac for Faculty and Staff
IT Quick Reference Guides Using Outlk 2011 fr Mac fr Faculty and Staff Outlk Guides This guide cvers using Outlk 2011 fr Mac fr SU faculty and staff n campus cmputers. This des nt cver using Outlk 2011
More informationSoftware Update Notification
Sftware Update Ntificatin PSS0223-02 Mastersizer 3000 v1.01 sftware Abstract This dcument details the release f sftware PSS0223-02 v1.01 f the sftware fr the Mastersizer 3000 laser diffractin system. It
More informationUninstalling and Reinstalling on a Server Computer. Medical Director / PracSoft
Uninstalling and Reinstalling n a Server Cmputer Medical Directr / PracSft This guide describes the prcess fr uninstalling and then reinstalling Medical Directr, PracSft, and/r SQL Instances n a cmputer
More informationFOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions
FOCUS Service Management Sftware fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins
More informationFOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions
FOCUS Service Management Sftware Versin 8.5 fr CunterPint Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins will
More informationPreparing to Deploy Reflection : A Guide for System Administrators. Version 14.1
Preparing t Deply Reflectin : A Guide fr System Administratrs Versin 14.1 Table f Cntents Table f Cntents... 2 Preparing t Deply Reflectin 14.1:... 3 A Guide fr System Administratrs... 3 Overview f the
More informationTips & Tricks. Table of Contents. Browser Update - WebEx Plugin. Updated Global Access Numbers
Tips & Tricks Table f Cntents Brwser Update - WebEx Plugin... 1 Updated Glbal Access Numbers... 1 WebEx Prfile Settings (Time zne, Email )... 2 Hsting a successful WebEx call with Vide... 2 Using the WebEx
More informationSetup O365 mailbox access on MACs
Setup O365 mailbx access n MACs Yu can use a web brwser r an email prgram n yur cmputer t cnnect t yur email accunt. Web brwser access Yu cnnect yur Apple cmputer t yur email accunt by using a web brwser
More informationSamsung Omnia II Software Upgrade for Microsoft Windows XP Instructions
Samsung Omnia II Sftware Upgrade fr Overview Samsung has released a sftware upgrade fr the Samsung Omnia II, which is recmmended t be installed. This upgrade includes numerus sftware imprvements and enhancements.
More informationE-Biz Web Hosting Control Panel
1 f 38 E-Biz Web Hsting Cntrl Panel This dcument has been created t give yu a useful insight in t the Hsting Cntrl Panel available with E-Biz hsting services. Please nte: Optins available are dependent
More informationInstallation Guide Marshal Reporting Console
Installatin Guide Installatin Guide Marshal Reprting Cnsle Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 2 Sftware Prerequisites 3 Installatin Prcedures 3 Appendix: Enabling
More informationExcel Contact Reports
Excel Cntact Reprts v.1.0 Anther efficient and affrdable ACT! Add-On by http://www.expnenciel.cm Excel Cntact Reprts User s Manual 2 Table f cntents Purpse f the add-n... 3 Installatin prcedure... 3 The
More informationClick Studios. Passwordstate. RSA SecurID Configuration
Passwrdstate RSA SecurID Cnfiguratin This dcument and the infrmatin cntrlled therein is the prperty f Click Studis. It must nt be reprduced in whle/part, r therwise disclsed, withut prir cnsent in writing
More informationIntroduction Getting help Getting started Prerequisites 5 Installation 6 Entering License Key 8 Checking Current License
Email Migratr Guide 3.0 Cpyright 2014 Metalgix Internatinal GmbH This sftware is prtected by cpyright law and internatinal treaties. Unauthrized reprductin r distributin f this sftware, r any prtin f it,
More informationHelpdesk Support Tickets & Knowledgebase
Helpdesk Supprt Tickets & Knwledgebase User Guide Versin 1.0 Website: http://www.mag-extensin.cm Supprt: http://www.mag-extensin.cm/supprt Please read this user guide carefully, it will help yu eliminate
More informationExchanging Files Securely with Gerstco Using gpg4win Public Key Encryption
Exchanging Files Securely with Gerstc Using gpg4win Public Key Encryptin Overview Visit the fllwing page n Gerstc s website t watch a vide verview f Public Key Encryptin: www.gerstc.cm/???? Initial Setup
More informationMacintosh Operating System Online Proctoring Guide
Macintsh Operating System Online Prctring Guide ONLINE PROCTORING GUIDE 0 Macintsh Operating System Online Prctring Guide Cntents CONTENTS... 1 ABOUT ONLINE PROCTORING... 2 PREPARING FOR YOUR ONLINE PROCTORED
More informationConfiguring Microsoft Outlook Email Accounts. Island Barn Reservoir Sailing Club May 2010
Cnfiguring Micrsft Outlk Email Accunts Island Barn Reservir Sailing Club May 2010 Intrductin The fllwing article explains hw t dwnlad mail frm Island Barn s email hsting accunt using Micrsft Outlk. The
More informationAccess EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3
EEC Single Sign In (SSI) Applicatin The EEC Single Sign In (SSI) Single Sign In (SSI) is the secure, nline applicatin that cntrls access t all f the Department f Early Educatin and Care (EEC) web applicatins.
More informationWatchDox for Windows User Guide
WatchDx fr Windws User Guide Versin 3.9.7 Cnfidentiality This dcument cntains cnfidential material that is prprietary WatchDx. The infrmatin and ideas herein may nt be disclsed t any unauthrized individuals
More information1. Can you access the login screen for Blackbaud s online learning environment Centra?
General Trubleshting Guide Imprtant Ntes 1 We recmmend yu prepare fr yur nline instructr-led class at least TWO DAYS BEFORE the class date. 2 If yu encunter any prblems, this guide allws yu t trublesht
More informationPronestor Room & Catering
Prnestr Rm Prnestr Rm & Catering Mdule 1 Technical requirements & installatin - Prnestr Rm & Catering Page 1.0 1.5 A guide t all the necessary server preparatins fr the installatin f Prnestr Rm & Catering.
More informationLogging into the Lenel RDS webpage
1. Lenel Jb Aid: Lgging int Lenel RDS Lgging int the Lenel RDS webpage Off campus users will need t lgin t Cisc VPN client (Stanfrd Public VPN) r https://sussl.stanfrd.edu/ then gt http://rds-lenel-prd.stanfrd.edu/
More informationABELMed Platform Setup Conventions
ABELMed Platfrm Setup Cnventins 1 Intrductin 1.1 Purpse f this dcument The purpse f this dcument is t prvide prspective ABELMed licensees and their hardware vendrs with the infrmatin that they will require
More informationReadme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2.
Oracle s Hyperin Data Integratin Management Release 9.2.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 Intrductin t Data Integratin Management... 1 Data Integratin Management Adapters...
More informationSoftware Distribution
Sftware Distributin Quantrax has autmated many f the prcesses invlved in distributing new cde t clients. This will greatly reduce the time taken t get fixes laded nt clients systems. The new prcedures
More informationRegions File Transmission
Regins File Transmissin Getting Started with FTPS Regins Bank Member FDIC Revised 022113 It s time t expect mre. Table f Cntents Getting Started with FTPS Setting Up FTPS Cnnectin in FTP Client 3 4 9 Regins
More informationNASDAQ BookViewer 2.0 User Guide
NASDAQ BkViewer 2.0 User Guide NASDAQ BkViewer 2.0 ffers a real-time view f the rder depth using the NASDAQ Ttalview prduct fr NASDAQ and ther exchange-listed securities including: The tp buy and sell
More informationo 1.1 - How AD Query Works o 1.2 - Installation Requirements o 2.1 - Inserting your License Key o 2.2 - Selecting and Changing your Search Domain
SysOp Tls Active Directry Management sftware Active Directry Query v1.x Sftware Installatin and User Guide Updated September 29, 2008 In This Dcument: 1.0 Intrductin 1.1 - Hw AD Query Wrks 1.2 - Installatin
More informationPassword Reset for Remote Users
1 Passwrd Reset fr Remte Users Curin prvides a cmpnent fr the PasswrdCurier Passwrd Prvisining System that manages the lcal passwrd cache in cnjunctin with self-service passwrd reset activities. The slutin
More informationOften people have questions about new or enhanced services. This is a list of commonly asked questions and answers regarding our new WebMail format.
Municipal Service Cmmissin Gerald P. Cle Frederick C. DeLisle Thmas M. Kaul Gregry L. Riggle Stanley A. Rutkwski Electric, Steam, Water Cable Televisin and High Speed Internet Service since 1889 Melanie
More informationOutlook Web Access Training Light Version: Using a browser other than Internet Explorer 6.0 or later. A NWOCA Training Session
Outlk Web Access Training Light Versin: Using a brwser ther than Internet Explrer 6.0 r later A NWOCA Training Sessin 1 Lg On T Lg On t yur OutLk Web Access accunt, either: G t this URL: https://dwa.nwca.rg
More informationInstructions for Configuring a SAFARI Montage Managed Home Access Expansion Server
Instructins fr Cnfiguring a SAFARI Mntage Managed Hme Access Expansin Server ~ Please read these instructins in their entirety befre yu begin. ~ These instructins explain hw t add a SAFARI Mntage Managed
More informationIntroduction. VoIPOffice Communicator User Guide
VIPOffice Cmmunicatr VIPOffice Cmmunicatr Intrductin VIPOffice Cmmunicatr is a cmputer applicatin that turns yur PC int a pwerful unified cmmunicatins tl. It prvides VIPOffice users with a number f additinal
More informationJunos Pulse Instructions for Windows and Mac OS X
Juns Pulse Instructins fr Windws and Mac OS X When yu pen the Juns client fr the first time yu get the fllwing screen. This screen shws yu have n cnnectins. Create a new cnnectin by clicking n the + icn.
More informationBlue Link Solutions Terminal Server Configuration How to Install Blue Link Solutions in a Terminal Server Environment
Blue Link Slutins Terminal Server Cnfiguratin Hw t Install Blue Link Slutins in a Terminal Server Envirnment Prepared by: Darren Myher April 9, 2002 Table f Cntents Backgrund... 2 Applicatin Server mde
More informationReCrystallize.com cviewserver Crystal Reports Scheduler Top Issues and Solutions Page 1
ReCrystallize.cm cviewserver Crystal Reprts Scheduler Tp Issues and Slutins Page 1 Remember that there are tw applicatins cviewserver which is the Windws Service running in the backgrund n the server and
More informationUser Manual Brainloop Outlook Add-In. Version 3.4
User Manual Brainlp Outlk Add-In Versin 3.4 Cntent 1. Summary... 3 2. Release Ntes... 3 2.1 Prerequisites... 3 2.2 Knwn Restrictins... 4 3. Installatin and Cnfiguratin... 4 3.1 The installatin prgram...
More informationApplication Advisories for Data Integrator for Non- EDI location
Applicatin Advisries fr Data Integratr fr Nn- EDI lcatin It is a standalne Windws based applicatin that will be installed at every Cmmissinerate. Applicatin will be used fr filling Bill f Entry and Shipping
More informationInstallation Guide Marshal Reporting Console
INSTALLATION GUIDE Marshal Reprting Cnsle Installatin Guide Marshal Reprting Cnsle March, 2009 Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 3 Sftware Prerequisites 3 Installatin
More informationRelease Notes. Dell SonicWALL Email Security 8.0 firmware is supported on the following appliances: Dell SonicWALL Email Security 200
Email Security Dell SnicWALL Email Security 8.0 SnicOS Cntents System Cmpatibility... 1 Enhancements in Email Security 8.0... 3 Knwn Issues... 13 Reslved Issues... 13 Upgrading t Email Security 8.0...
More informationConfiguring BMC AREA LDAP Using AD domain credentials for the BMC Windows User Tool
Cnfiguring BMC AREA LDAP Using AD dmain credentials fr the BMC Windws User Tl Versin 1.0 Cnfiguring the BMC AREA LDAP Plugin fr Dmain Username and Passwrds Intrductin...3 LDAP Basics...4 What is LDAP and
More informationDurango Merchant Services QuickBooks SyncPay
Durang Merchant Services QuickBks SyncPay Gateway Plug-In Dcumentatin April 2011 Durang-Direct.cm 866-415-2636-1 - QuickBks Gateway Plug-In Dcumentatin... - 3 - Installatin... - 3 - Initial Setup... -
More informationCreating a Wired Home Network with a Linksys Router and a Westell 2200 Modem
Creating a Wired Hme Netwrk with a Linksys Ruter and a Westell 2200 Mdem Nte: These directins assume yu have installed yur Westell 2200 mdem, and yu can cnnect t the Internet thrugh yur mdem. The first
More informationDeploy Your First Cloud Foundry App to Any Cloud Foundry Service Provider
Deply Yur First Clud Fundry App t Any Clud Fundry Service Prvider cludwrkshp.rg/cludfundry Presenter: Develper Advcate, Redis Labs @davenielsen Oct 2015 dnielsen@gmail.cm twitter.cm/davenielsen linkedin.cm/in/dnielsen
More informationAras Innovator Internet Explorer Client Configuration
Aras Innvatr Internet Explrer Client Cnfiguratin Aras Innvatr 9.1 Dcument #: 9.1.009032008 Last Mdified: 3/17/2009 Aras Crpratin ARAS CORPORATION Cpyright 2009 All rights reserved Aras Crpratin 300 Brickstne
More informationAras Innovator Internet Explorer Client Configuration
Aras Innvatr Internet Explrer Client Cnfiguratin Aras Innvatr 9.3 Dcument #: 9.3.012282009 Last Mdified: 6/10/2011 Aras Crpratin ARAS CORPORATION Cpyright 2011 All rights reserved Aras Crpratin 300 Brickstne
More informationBASIC TECHNICAL FEATURE DESCRIPTION
BASIC TECHNICAL FEATURE DESCRIPTION AUDRIGA EMAIL AND GROUPWARE MIGRATION SERVICE Versin 1.3 Datum 20.09.2013 Kntakt Hans-Jörg Happel (happel@audriga.cm) TECHNICAL FEATURE DESCRIPTION This is a basic technical
More informationINUVIKA OPEN VIRTUAL DESKTOP ENTERPRISE
INUVIKA OPEN VIRTUAL DESKTOP ENTERPRISE MIGRATION GUIDE Mathieu Schires Versin 1.0 Published 06/03/2015 This dcument describes the preparatin and steps t fllw t upgrade an OVD farm frm Inuvika OVD 0.9.x
More informationVMware View Windows XP Optimization
VMware View Windws XP Optimizatin VDI Windws XP Optimizatins Let s g thrugh creating a VM fr VDI use. Remember this VM will be used ver and ver again. It is imprtant t get the image small and ptimized.
More informationMerchant Management System. New User Guide CARDSAVE
Merchant Management System New User Guide CARDSAVE Table f Cntents Lgging-In... 2 Saving the MMS website link... 2 Lgging-in and changing yur passwrd... 3 Prcessing Transactins... 4 Security Settings...
More informationAladdin HASP SRM Key Problem Resolution
Aladdin HASP SRM Key Prblem Reslutin Installatin flwchart fr EmbrideryStudi and DecStudi e1.5 Discnnect frm the Internet and disable all anti-virus and firewall applicatins. Unplug all dngles. Insert nly
More informationTowne Lake HOA Online File Storage
Twne Lake HOA Online File Strage Purpse The purpse f this dcument is t describe the nline clud strage used by the Twne Lake HOA. The HOA utilizes the free Ggle Drive clud strage service which prvides a
More informationLab 12A Configuring Single Sign On Service
Lab 12A Cnfiguring Single Sign On Service Intrductin In this lab exercise we will see hw t cnfigure the Single Sign On Service and cnfigure Individual and Grup Enterprise Applicatin Definitins. The lab
More informationHow to join an iconnect web conferencing session (using the Blackboard web-based program)
Hw t jin an icnnect web cnferencing sessin (using the Blackbard web-based prgram) T participate in a web cnference yu will require Internet access, headset and micrphne (web cam is ptinal) r at least a
More informationSpamguard SPAM Filter
Spamguard SPAM Filter The ECU Spam Firewall (spamguard) is designed t blck r quarantine e-mail messages that are r lk like spam befre it reaches ur email servers. The spam firewall will NOT catch all f
More informationHR Management Information (HRS)
HR Management Infrmatin (HRS) Fact Sheet N 10. Managing Access t Claims Online T give access t ther departmental staff yu must be a Site Leader ie a Principal r Preschl Directr. If yu are nt a site leader
More informationPBX Remote Line Extension using Mediatrix 4104 and 1204 June 22, 2011
PBX Remte Line Extensin using Mediatrix 4104 and 1204 June 22, 2011 Prprietary 2011 Media5 Crpratin Table f Cntents Intrductin... 3 Applicatin Scenari... 3 Running the Unit Manager Netwrk Sftware... 4
More informationEmulation Tech Note 12 Testing XDS560V2 STM Emulator s Ethernet Port on Wi-Fi
Emulatin Tech Nte 12 Testing XDS560V2 STM Emulatr s Ethernet Prt n Wi-Fi Dcument Revisin 0.01 March 2, 2011 Page 1 f 6 TABLE OF CONTENTS 1 OVERVIEW... 3 2 HARDWARE TOOLS USED FOR TESTING... 3 3 SOFTWARE
More informationKronoDesk Migration and Integration Guide Inflectra Corporation
/ KrnDesk Migratin and Integratin Guide Inflectra Crpratin Date: September 24th, 2015 0B Intrductin... 1 1B1. Imprting frm Micrsft Excel... 2 6B1.1. Installing the Micrsft Excel Add-In... 2 7B1.1. Cnnecting
More information