Ten Steps for an Easy Install of the eg Enterprise Suite

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1 Ten Steps fr an Easy Install f the eg Enterprise Suite (Acquire, Evaluate, and be mre Efficient!) Step 1: Dwnlad the eg Sftware; verify hardware and perating system pre-requisites Step 2: Obtain a valid license fr the eg manager Step 3: Install JDK n the eg manager system Step 4: Ensure that the required database is available in yur netwrk Step 5: Install and Cnfigure the eg manager Step 6: Deply the eg manager license Step 7: Install and Cnfigure the eg agents Step 8: Start the eg Manager Step 9: Administer the eg Enterprise Suite Step 10: Start the eg Agent

2 Step 1 Dwnlading the eg sftware frm the eg web site T dwnlad the eg Enterprise suite, please cnnect t the fllwing URL: Website : Username : ttal Passwrd : visibility Apart frm the eg manager and agent install packages, this site als hsts a dcs flder cntaining the manuals and ther prduct-related dcuments. Make sure that yu have adequate hardware capabilities fr the systems that will hst the eg manager and agents. Hardware and OS pre-requisites fr the eg manager: Memry: at least 2 GB RAM fr a 32-bit hst; a minimum f 4 GB RAM fr a 64-bit hst Disk Space: at least 1 GB Operating Systems: Slaris 10 (r higher) r Red Hat Enterprise Linux 5 (r higher), CentOS 5.2 (r higher), Oracle Linux v6.x (r higher), Fedra Linux, Windws 2008 server (OR) Windws 7 (OR) Windws 8 (OR) Windws 2012 Hardware and OS pre-requisites fr the eg agent: Memry: at least 512 MB Disk Space: at least 1 GB fr installing the eg agent Operating Systems: Slaris 7 (r higher), Red Hat Enterprise Linux 3 (r higher), AIX (r higher), HP-UX 10 (r higher), Free BSD 5.4, Tru64 5.1, pensuse 11 (r abve), CentOS 5.2 (r abve), Fedra Linux, Oracle Linux v6.x (r higher), Windws 2003 server (OR) Windws 2008 server (OR) Windws XP wrkstatin (OR) Windws Vista (OR) Windws 7 (OR) Windws 8 (OR) Windws Step 2 Obtain a valid license T btain a valid license, please send an t requesting a license t use the prduct. Given belw are the details f the license that will be sent t yu: Prduct : eg Enterprise Suite Validity : 21 days Number f agents : 10 Number f websites : 10 Platfrms Supprted : Slaris 7 (r higher), Red Hat Enterprise Linux 3 (r higher), AIX (r higher), HP-UX 10 (r higher), Free BSD 5.4, Tru64 5.1, pensuse 11 (r abve), CentOS 5.2 (r abve), Fedra Linux, Oracle Linux v6.x (r higher), (OR) Windws 2003 server (OR) Windws 2008 server (OR) Windws XP wrkstatin (OR) Windws Vista (OR) Windws 7 (OR) Windws 8 (OR) Windws 2012 Other mdules enabled : Integratin Cnsle, Reprter, Detailed Diagnsis

3 Step 3 Install JDK n the eg manager system On the system where yu will be installing the eg manager, please install JDK 1.6.0_10 (r abve) fr yur OS platfrm. The JDK fr Windws is pre-bundled int the eg manager installable fr Windws platfrms. Fr Unix platfrms, yu may have t dwnlad the JDK. T dwnlad JDK 1.7 fr instance, use the fllwing URL: html. Ding s brings up an Oracle Java Archive page. Scrll dwn the page t lcate the Java SE sectin. Then, click n the Java SE 7 link in this sectin. A Java SE 7 Dwnlads page will then appear. Scrll dwn the page and click n the Java SE Develpment Kit 7u65. Ding s will prmpt yu t accept a license agreement; select the Accept License Agreement ptin t accept it. Then, a list f JDK Dwnlads per perating system will appear. Click n the JDK dwnlad that crrespnds t the perating system f yur chice. Yu will then be asked t lgin t yur Oracle Web accunt and prceed with the dwnlad. Step 4 Ensure that a database server is available An Oracle database (versin 10G / 11G / 12c) / Micrsft SQL Server (versin 2008 / 2012 / 2014) is required t hst the eg database. When installing the eg manager, specify the lcatin f the database server. If yu want t use Oracle Database: Fr the evaluatin perid, yu can dwnlad a 90-day trial versin f the Oracle database server frm Oracle's Technlgy Netwrk hmepage. As per Oracle s licensing plicy, yu will need t an Oracle Web accunt t btain the evaluatin versin. The link frm where yu need t dwnlad the Oracle evaluatin versin: Scrll dwn the list f Oracle Sftware Dwnlads displayed therein t lcate the Database sectin. Click n the Database 12c Enterprise/Standard Editins link in this sectin t dwnlad it. Next, in the Oracle Database Sftware Dwnlads page that then appears, Accept the license agreement and scrll dwn the Oracle Database 12c Release 1 Enterprise Editin sectin. Click n any link in that sectin that crrespnds t the perating system n which the Oracle database server is t be installed. If yu want t use MS SQL Database: Fr the evaluatin perid, yu can dwnlad a 180-days trial versin f MS SQL Server 2014 frm the fllwing link: While installing the SQL server, ensure that the installatin f the server is perfrmed in the case-insensitive mde. Please ensure that the database server has a tablespace with at least 100MB f space fr hsting the eg database. Fr evaluatin purpses, yu have the ptin f using MS SQL Server 2005/2008/2012 Express as the backend fr a Windws 2008/Windws 7/Windws 8/Windws 2012 manager. The eg manager setup itself allws yu t install and use MS SQL Server 2005/2008/2012 Express. Hwever, befre cmmencing manager installatin, the MS SQL Server 2005/2008/2012 Express installable must be available in the eg manager hst. T ensure this, prir t installing the eg manager using the MS SQL Server 2012 Express fr instance, dwnlad its free installable frm the URL, t any lcatin n the eg manager hst. Then, g t the cmmand prmpt, switch t the dwnlad directry, and issue the cmmand <ExecutableName>/x t extract the installatin-related files frm the executable. When prmpted fr the directry t which the files are t be extracted, specify a directry n yur lcal hst and click the OK

4 buttn therein t prceed with the extractin. All the necessary files will then be extracted frm the executable int the specified directry. Yu als have the ptin f using an existing Micrsft Azure SQL Database (if any) as the eg backend. Step 5 Install and Cnfigure the eg Manager Nw, prceed t install the eg manager and cnfigure it t use either an Oracle / MS SQL database. Please refer t the eg Installatin Guide fr detailed installatin and cnfiguratin instructins. Nte: The eg manager can be installed n a Slaris/Linux hst frm a super-user accunt nly. The eg manager can be installed n a Windws hst frm a lcal/dmain administratr accunt nly. If installing n a Windws system, please rebt the server after the installatin. Step 6 Deply the license fr the eg Manager The trial license that will be prvided t yu shuld be saved in the eg manager s bin directry. Fr Windws, if yur eg installatin directry is C:\Prgram Files\eGurkha, the license shuld be saved in a file named C:\Prgram Files\eGurkha\bin\license. Fr Linux and Slaris, if yur eg installatin lcatin is /pt/egurkha/, the license shuld be saved in a file named /pt/egurkha/bin/license. Nte: If yu d nt save the license in the crrect place, under the crrect name, the eg manager will nt start.

5 Step 7 Install and Cnfigure the eg Agent Fr the agent installatin and cnfiguratin prcedure, refer t the eg Installatin Guide. Nte: Agent installatin des nt require a rebt f the system. The eg agent can be installed n Unix hsts frm a super-user accunt nly. The eg agent can be installed n a Windws hst frm a lcal/dmain administratr accunt nly. Step 8 Start the eg Manager T start the eg manager n Linux/Slaris, execute the cmmand /pt/egurkha/bin/start_manager T start the eg manager n Windws, fllw the menu sequence: Start -> eg Mnitring Suite -> eg Manager -> Start Manager. Step 9 Administer the eg Enterprise Suite After starting the eg manager, cnnect t the eg management cnsle using the URL: r https://<egmanagerip>:<egmanagerprt>/ (if yu have SSLenabled the eg manager during installatin). T administer the eg Enterprise suite, lgin t the eg manager as the user admin with passwrd admin. Please refer t the User Manual t determine hw t administer and use the eg Enterprise suite f prducts. Nte: T administer the eg Enterprise system, yu will require Internet Explrer 10 r higher r Mzilla Firefx Versin 25 r higher r Chrme.

6 Step 10 Start the eg Agent T start the eg agent n Unix hsts, lgin t the hst as the eg user, and run the cmmand /pt/egurkha/bin/start_agent T start the eg agent n Windws hsts, fllw the menu sequence: Start -> eg Mnitring Suite -> eg Agent -> Start Agent.

7 Pre-requisites fr eg Manager/Agent Installatin and Cnfiguratin: Befre setting ut t manage yur envirnment using eg Enterprise, yu need t make sure that certain pre-requisites are fulfilled. Typically, these requirements may differ accrding t the cmpsitin f yur target infrastructure i.e., accrding t the number and type f applicatins t be mnitred in yur envirnment. Fr a detailed list f pre-requisites, refer t the eg Installatin Guide r the applicatinspecific sectins f the eg Implementer s Guide. Given belw are sme f the key pre-requisites fr mnitring using eg Enterprise: The eg manager shuld be adequately sized t handle the current and anticipated mnitring lad f yur envirnment. While detailed sizing guidelines are available in the Sizing the Hardware and Database required by an eg Manager dcument, its best t remember that the lad is a key determinant f nt just the eg manager size, but als its lcatin. Fr instance, if the eg manager is expected t manage nly a few agents, yu can deply the manager even n a VM executing n a virtual hst. Fr large deplyments f the eg manager hwever, it wuld be gd practice either allt a dedicated server fr this purpse, r allcate sufficient resurces t the VM that will be hsting the eg manager. If yu intend t mnitr ne/mre applicatins in an agentless manner i.e., using a remte agent then the fllwing rules apply: If a Windws hst r a Windws-based applicatin is t be mnitred in an agentless manner, then make sure that the ADMIN$ share is enabled n the target hst. The remte agent used fr mnitring Windws hsts / Windws-based applicatins shuld run using the dmain administratr privileges. Bth the afresaid rules als apply while mnitring Windws VMs in an agentless manner. Fr a cmplete list f pre-requisites pertaining t VMware envirnments, please refer t the Mnitring VMware Infrastructures dcument. The eg agent mnitring sme specific applicatins may require special privileges fr executin; the tests executed by these agents may hence need t be cnfigured with the credentials f a user wh is vested with the required privileges. A few examples have been cited belw: \ T mnitr an MS SQL server 2000/7, the tests require Sysadmin privileges. T mnitr an MS SQL server 2005/2008/2012/2014, the tests require CONNECT SQL, VIEW ANY DATABASE, and VIEW SERVER STATE privileges. T mnitr an Oracle database server, yu will need t cnfigure the tests with the credentials f a user with select_catalg_rle and cnnect privileges. Tests that reprt the perfrmance f netwrk devices will have t be cnfigured with an SNMP cmmunity string.

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