CHC42015 Certificate IV in Community Services
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1 CHC42015 Certificate IV in Community Services Overview This qualification is suitable for community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. Over 50 occupations fall under the community work banner and roles include intake, support, case work, crisis intervention, team management and advocacy. The community services and health industries are the largest and fastest growing in Australia and it is estimated that they will generate approximately 1 in 4 of all new jobs by (CS&HISC 2012 Environmental Scan). This qualification covers key issues common to all areas community work such as, child protection, family and domestic violence and working with cultural diversity. Students will then select a focus area specific to their interest or current work. There is the opportunity to participate in more than one focus area to broaden skills and knowledge across community services. Duration The Institute recommends that this qualification be completed within 6 12 months of commencement. Participation This qualification is delivered via blended learning, combining face to face sessions with online learning. Participants will be required to undertake self-directed learning outside of classroom delivery as well as work placement activities within an appropriate organisation or agency (where appropriate). Students will need to identify and negotiate any required work placement with an appropriate community service provider. Entry Requirements None Assessment Methods Observation Question and answer verbal Workplace reports Quiz Question and answer written Simulations Peer feedback Participation Employment Opportunities Community services sector roles, including support worker, case worker, client contact officer or community development worker in either a paid or voluntary capacity. Qualification Pathways Eligible to undertake a Diploma qualification Cost Full fee: $4,125.00
2 Location The Australian Institute of Social Relations: 49a Orsmond Street, Hindmarsh SA 5007 Units This qualification is made up of 15 units of competency (7 compulsory units and 8 elective units). Compulsory Units Code CHCADV001 CHCCCS004 CHCCOM002 CHCDIV001 CHCLEG001 CHCPRP001 HLTWHS003 Unit Facilitate the interests and rights of clients Assess co-existing needs Use communication to build relationships Work with diverse people Work legally and ethically Develop and maintain networks and collaborative partnerships Maintain work health and safety Elective Units Code CHCDEV001 CHCMH001 CHCPRT001 CHCDFV001 Unit Confirm client developmental status Work with people with mental health issues Identify and respond to children and young people at risk Recognise and respond appropriately to domestic and family violence PLUS 4 units of competency in a focus area. You must select and complete one of the following. Responding to Suicide Introduction to Mediation Practice Community Development Information Advice and Referral Children s Contact Centre Work Disability Work Mental Heath Youth Work
3 Modules Workplace Requirements The World of Work: Workplace health and safety legislations, Policies and procedures, different Acts, Regulatory frameworks, Reporting procedures, Rights and responsibilities Job roles, Risks and hazards Team work vision / mission philosophies, Ethical work practices The Law and community work Communication, Diversity and Interacting with Others: Communication skills, Workplace learning Language, Literacy and Numeracy and effective writing skills, Effective communication, Different forms of communication Rapport building, communication styles / barriers etc. Cultural fitness workshop, active listening skills Conflict negotiation and resolution Cultural diversity (cultural, ability, gender, age) The Community Services Sector, Getting the Job Done: The Development of community sector; what is Community Services? What guides Community services? Collaborative work referrals Relationship building, Clients and the demand for linkages to other services Community development and Social justice Community needs and responses Focus Area Students must select and complete 1 focus area to meet the requirements to be awarded this qualification. Focus areas emphasises the development of skills and knowledge related to the focus area. These specialisations are delivered by experienced workers form across RASA services in collaboration with Institute trainers and assessors. For further information contact the Institute on or RTO@rasa.org.au
4 Delivery Schedule Module Duration Dates Time Induction 1 day 15 th February am 4.30pm Child Safe Environments Module One: Workplace Requirements The World of Work Mental Health First Aid CALD Diversity 1 Module 2: Communications, Diversity and Interacting with Others Trauma Informed Practice Cultural Fitness 1 day 22 nd February am 4.30pm 2 days 29 th February and 7 th March am 4.30pm 2 days 15 th and 21 st March am 4.30pm 1 day 29 th March am 4.30pm 2 days 4 th and 5 th April am 4.30pm 1 day 11 th April am 4.30pm 2 days 18 th and 19 th April am 4.30pm The role of Advocacy 1 day 26 th April am 4.30pm CALD Diversity 2 The Community Services Sector, Getting the job done: Module 3 Suicide Prevention 1 day 2 nd May am 4.30pm 2 days 9 th May 2016 and 16 th May am 4.30pm 2 days 23 rd and 30 th May am 4.30pm Module 4: Specialisation 4 days 6 th June, 14 th June, 20 th June and 27 th June 2016 Work Placement 100 hours Individually negotiated Child focussed Practice course Blood Borne virus course AVERT Basics Family and Domestic Violence N/A These workshops are to be completed online. They are available once you receive your Moodle log in. THE AVERT program can be accessed by following the link below: com.au/training/basic-course/ 9.30am 4.30pm N/A Student Support mentoring and tutoring available Thursdays 3.30 pm 7.00 pm
5 Enrolments and Further Information For further information or to enrol, contact the Australian Institute of Social Relations: Web: Phone: (08) Fax: (08)
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