CHC50612 Diploma of Community Services Work

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1 CHC50612 Diploma of Community Services Work Information and 2015

2 CHC50612 Diploma of Community Services Work Is this qualification for me? This qualification is for community workers with some experience from a range of disciplines, and focuses on the delivery of services and providing programs in a range of settings. This includes community education, advocacy and case management. Workers may be coordinators or have some responsibility for supervising others, however this is not a management-focused qualification. Client Service Assessor Case coordinator, case manager or case worker Community services worker Coordinator family services Early intervention worker Family support worker Social welfare worker Support facilitator You do need to have access to a supervised work placement in a relevant community service delivery setting, involving, for example, direct client work or community education or development. Your workplace supervisor will be required to contribute to the assessment of your abilities through completion of forms. Why should I undertake this qualification with CCWT? CCWT is a leading training provider for those in the community services sector. Our trainers have experience in this sector as well as expertise in adult education and training. Within the training sessions you will have an opportunity to learn with other youth workers in the community services sector, enabling the sharing of ideas and the development of networks. CCWT s program offers quality, relevant training and support at a highly competitive price. What pre-requisites are there? To gain entry into CHC50612 Diploma of Community Services Work candidates must: Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work: CHCCS411C Work effectively in the community sector HLTHIR403C Work effectively with culturally diverse clients and

3 co-workers OR 2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving: The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers The exercise of discretionary judgment and decision making under general guidance. CCWT can assist you with a recognition process for the two units of competency if required. Space is available on the to indicate your preference for meeting this requirement. If seeking enrolment under the second option your CV and a discussion with a CCWT staff member will be required

4 What subjects will I cover? Diploma of Community Services Work To complete the qualification you will need to achieve 18 units of competency. These are offered through a mix of face to face workshops, distance kits and recognition of prior learning (RPL). Core Units these must be completed Please note some elective units are packaged with core units. This is because the units of competency are similar and the aim is to reduce the number of packages or workshops that need to be completed and therefore minimise the cost of the qualification. There is still choice over some electives so that you can tailor the qualification to suit your work environment. Method Title and/or units of competency Cost and Date Workplace Project This includes collection of a portfolio of workplace documents and a conversation with an assessor Distance Kits 3 units of competency: CHCORG428A Reflect on and improve own professional practice CHCCS502C Maintain legal and ethical work practices (a compulsory elective) CHCCS400C Work within a relevant legal and ethical framework (An elective unit) Case Management CHCCM503C Develop, facilitate and monitor all aspects of case management CHCCM504D Promote high quality case management (an elective unit) WHS in the Workplace HLTWHS300A Contribute to WHS processes Providing Client Service CHCLD415A Confirm client developmental status $250 $375/$355 VIP $300/280 VIP $375/$355 VIP

5 Workshops CHCLD514B Analyse impact of sociological factors on clients in community work and services CHCCW503B Work intensively with clients Counselling Frameworks CHCCSL501A Work within a structured counseling framework Advocacy Skills CHCAD504B Provide advocacy and representation services Community Development Advanced CHCCD514B Implement community development strategies CHCCD508D Support community action (An elective unit) Communication Tools for Managers CHCCOM504B Develop, implement and promote effective workplace communication Assessment and Referral Skills CHCCD500A Conduct complex assessment and referral CHCCS416B Assess and provide services for clients with complex needs Groupwork Fundamentals CHCGROUP403D Plan and conduct group activities $300/280 VIP $300/280 VIP $375/$355 VIP $655/$610 VIP $750/$710 VIP $655/$610 VIP

6 Elective Units You are also required to complete one other elective unit at a Diploma level or higher. You may have this unit in another qualification. There are a number of distance packages or workshops that CCWT holds that will contribute, some of which are listed here: Method Title and/or units of competency Cost and Date Distance package CD Rom with following assessment tasks Distance Package Distance Package Distance Package Distance Package Distance Package Child Protection CHCPRT001 Identify and respond to children and young people at risk of harm Program Development and Review CHCCS503B Develop, implement and review services and programs to meet client needs Effective Networking CHCNET501B Work effectively with other services and networks Manage Budgets CHCADMIN508B Manage limited budgets and financial accountabilities Managing Workplace Information CHCINF505D Meet statutory and organisation information requirements Continuous Improvement BSBMGT516B Facilitate continuous improvement $200 $300/280 VIP $300/280 VIP $300/280 VIP $300/280 VIP $300/280 VIP How long will it take me to achieve the Diploma? Workshops are offered at least once a year, so you may choose to complete the qualification in one year. However, you can take up to two years to complete the workshops and assessments. You need to take into consideration the amount of time that you can have away from work to attend workshops and the time that will be required to complete assessments

7 Can I have my current skills and knowledge recognised? Yes, you can elect to undertake Recognition of Prior Learning (RPL) for one or more units. If you think that you already have the skills for the unit, consult with the Course Coordinator. Recognition of Prior Learning (RPL) can take between 6 and 12 months to complete How much does it cost? The total cost of the core units of this qualification is $3,902/$3677 VIP. This includes: Attendance at workshops Distance packages Assessment marking Issuing of qualification Morning, afternoon tea and lunch at all workshops Ongoing support through your period of enrolment with CCWT. This includes all core and elective units. The cost of the workshop can be further reduced if you are an experienced worker at this level and your work role (either current or recent past) reflects the types of tasks found in this qualification. In this case you may be eligible for RPL for one or more of the units, which significantly reduces the cost, especially for any units contained in workshops. This amount does not need to be paid up front. A payment plan will be negotiated with you after you have registered

8 Pathway 1 Learning and Assessment Pathways to a Qualification This pathway is recommended for participants who would like to either gain new skills and knowledge or update their existing skills and knowledge. Six of the modules for this qualification are offered as face to face modules. You need to attend these modules. To complete the remaining five modules you will be provided with distance kits. Assessment is by completion of written assessment tasks and through the completion of workplace tasks. You will draw on your workplace experience to complete these assessments. You may also find that you can submit examples of your work for part or all of your assessment requirements. Pathway 2 Assessment Only This pathway is for experienced community sector workers to demonstrate their skills and knowledge to gain a formal qualification. If you believe that you have the skills and knowledge required to achieve this qualification, and would like to have these recognized, then you need to apply for a Recognition of Prior Learning (RPL) pathway. The Diploma of Community Services Work is available by RPL through a Portfolio approach. This requires you to gather evidence of your skills from your workplace, from other training courses that you have completed, or through your life skills and experience. This evidence is then supported by a conversation with an assessor. Our website has a link to the Self Assessment for this qualification completing this document will assist you in making a decision regarding RPL. It is possible to apply for RPL for some units and complete the remaining units through attendance at workshops or completing distance packages. Pathway 3 A Combination If you are experienced in some of the knowledge areas, you may apply for RPL for these units and complete the remaining units by learning and assessment. The cost for this pathway will be negotiated with the Course Coordinator. How do I know which pathway to choose? Before undertaking the Diploma of Community Services Work you can discuss your options with the Course Coordinator. Pathways 2 and

9 require you to complete a self-assessment process before registering. This is also a useful tool if you are unsure about the Recognition of Prior Learning process. The Self Assessment and other relevant information is available on our website Can I attend an individual workshop and not complete the whole Certificate? Yes you can choose to attend only the workshops that interest you. Apply for these workshops through our normal Calendar registration process. Go to and use the online registration function. How do I apply? To apply for this qualification please complete the following application form. You will then be contacted by CCWT staff to discuss your application, and a Learning Schedule will be sent to you which will outline when your workshops are on and due dates for assessment. You do not need to send any money with your application. You will be invoiced for your first payment once your Learning Schedule has been developed. If you need further information please call CCWT on (02) and ask to speak to Linda Watson. Or

10 Application Form The information gathered in this form is used to register and identify you in CCWT s information management system. The data is protected and is not used for any purpose other than the following: To adjust our training and assessment services to meet your requirements where necessary (e.g. using information about your needs and language background) Comply with government information management requirements on all Registered Training Organisations (RTOs) Provide you with the training and assessment services for which you have registered The information may be accessed by: ACWA staff such as your trainer/assessors and administration staff The national body for registration of RTOs (ASQA) for the purposes of audits State Training Services (NSW Dept of Education and Communities) if you are receiving government funding Please sign and date the following statement if you agree to this use of your information. I agree to the collection and use of the following information by CCWT. Signed Date Please ensure all details are clearly printed. Personal Details First Name Family Name Date of Birth Gender Mobile phone Day time phone contact

11 Your Workplace Organisation name: Service name: Job Title Postal Address Phone (if different from above) (if different from above) Please indicate the type of organisation that you work for: Private sector Local Government Group Training Scheme State Government Government Business Commonwealth Employee Government Other Of the following, which best describes your employment status? Full time employee Part time employee Self employed and not Employer employing others Dietary Requirements Gluten Free? Yes/No Vegetarian? Yes/No Will you need special assistance during training and/or assessment including literacy support? Yes/No If yes, please specify:

12 Reason for studying: Of the following categories, which ONE BEST descries your main reason for undertaking this course: To get a better job or For personal interest or self promotion development To try for a different career To start my own business It was a requirement of my To develop my existing business job I wanted extra skills for my To get into another course of job study Other reasons Cultural and Linguistic Background Do you have a disability? Yes/ No If yes, please indicate the area of disability, impairment or long term condition Hearing Intellectual Vision Physical Learning Medical condition Mental health Acquired brain impairment Other Are you of Aboriginal or Torres Strait Islander background? No Yes, Aboriginal Yes, Torres Strait Islander Yes, both Aboriginal and Torres Strait Islander Do you speak a language other than English at home? Yes No Please specify which language If you speak a language other than English at home, how well do you speak English? Very well Well Not well Not at all What is your residency status? Educational Status What was the highest level of primary/secondary school that you completed? Did not go to school Year 8 or below Year 9 or equivalent Completed Year

13 Completed Year 11 Completed Year 12 Please indicate in which year you completed your schooling Have you successful completed any qualification since leaving school? Yes No If yes, please tick all applicable: Bachelor degree or higher Advanced Diploma or Associate Degree Diploma or Associate Certificate IV or advanced Diploma trade certificate/technician Certificate III or trade Certificate II qualification Certificate I Certificates other than the above Pre-requisite units of competency: I would like to complete the pre-requisite units of competency by: Submitting a Statement of Attainment showing that I have the required units of competency (please attach your Statement) Undergo an RPL process (please attach your CV as a first step in this process)

14 Terms and Conditions By lodging this Application Form, you are agreeing to CCWT s Terms and Conditions. Course Attendance Unless completing the distance education options, it is essential to attend all workshops for the full duration. You may elect to complete some units of competency by Recognition of Prior Learning (RPL). If you would like further information on this please contact the Senior Learning and Development Project Manager: VET to discuss your options. What does my course fee cover? Course fees include: Course attendance or distance resources; Handouts; Support provided by the Learning and Development Coordinator; Tea/coffee and biscuits at workshops; Assessment services if more than two attempts are needed an additional fee of $50 per unit will apply; Issue of Certificate of Attendance; and Relevant certification, that is, Statement of Attainment, or Diploma. It is important that assessment tasks are submitted by the due date given by the trainer/assessor, or that you apply for an extension. Generally there is no problem with gaining an extension but it is essential to request one. You can request an extension by contacting the Learning and Development Coordinator or faxing in a completed Extension Request Form (found in your Student Handbook). If completed assessment tasks are not received within six months from the completion of the workshop, and an extension has not been arranged, a further fee of $50 per unit will be charged. This fee must be paid when you lodge late assessment tasks. Course fees remain valid until 1 st December After this date, 2016 course fees will apply. Receipts Please note that invoices and receipts are only issued on request

15 Please return your Application Diploma Form to: of Community Services Work VET Administration Officer CCWT Locked Bag 13 Refunds Haymarket Post Office NSW 1240 Once your Phone registration (02) 9281 is processed 8822 we will refund 75% of the course fees provided that you notify us in writing two weeks before the commencement of your first workshop. Course fees are not refundable after the first workshop that you attend, except in the case of illness or misadventure as stated below. Fees are paid in instalments, and your liability is limited to the last payment that you made. For example, if you withdraw after making two payments, the remainder of the payments are not required. If you register for a nominated workshop and do not attend, you will need to register in that workshop for the following year and will incur an additional charge based on the current CCWT Handbook fees. Course Cancellations/Postponements CCWT does all it can to ensure that courses run in accordance with the course schedule, however CCWT also reserves the right to alter any arrangements, including course cancellations. In the event of a course cancellation, CCWT will negotiate a mutually satisfying arrangement. This may include registration into the same workshop at a different time, registration into a similar workshop, completion of distance packages, and/or personal support from a CCWT trainer/assessor. If CCWT is unable to provide the required training and assessment to complete the qualification, you will receive a refund of all unused registration fees, and assistance in sourcing a vacancy in a similar qualification elsewhere. Travelling Costs In the event of a workshop postponement or cancellation, CCWT is not responsible for travel costs that may be incurred. If a workshop is postponed or cancelled CCWT will make reasonable efforts to contact you within seven days of the scheduled date. It is advisable that before booking travel you phone CCWT seven days prior to the workshop. After reading the Terms and Conditions:

16 For further details or any information required for this qualification, please contact Linda Watson on or

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