Toshiba Strata CIX. Configuration Guide For Use with AT&T IP Flexible Reach Service SIP Signaling Strata CIX Software R5.1 and R5.

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1 Tshiba Strata CIX Cnfiguratin Guide Fr Use with AT&T IP Flexible Reach Service SIP Signaling Strata CIX Sftware R5.1 and R5.2 MIPU01_14 Versin 3.1 / Issue 1.0 May 13, 2008

2 2008 Tshiba America Infrmatin Systems, Inc. All rights reserved Prtins f this dcument 2008 AT&T Intellectual Prperty. All rights reserved Tshiba, Strata, emanager, and CIX are registered trademarks f Tshiba America Infrmatin Systems, Inc and/r Tshiba Crpratin. AT&T and the AT&T lg are trademarks f AT&T Intellectual Prperty and/r AT&T affiliated cmpanies. Windws and Micrsft are registered trademarks f Micrsft. Cisc is a trademark f Cisc Technlgy, Inc. Subsidiaries and affiliates f AT&T Inc. prvide prducts and services under the AT&T brand. Trademarks, registered trademarks, and service marks are the prperty f their respective wners

3 TABLE OF CONTENTS 1 Intrductin Special Ntes System Requirements Overview Prgramming the CIX fr SIP Trunking Assigning the MIPU Prgramming the Incming Line Grup Assigning the Trunk DID Destinatin Prgramming the Outging Line Grup Creating the Channel Grup Service definitin Service Assignment URI Prgramming Cnfiguring the MIPU Cnfiguring the MIPU cntinued Cmpatibility Licensing Tubleshting

4 1 Intrductin The purpse f this guide is t prvide the details f cnfiguring the Strata CIX system t cnnect t AT&T s Flexible reach service. Befre prceeding with the cnfiguratin, please ensure that all system requirements are met as utlined in the System Requirements sectin. 2 Special Ntes The Tshiba Strata CIX uses G.711 fr fax. The CIX des nt supprt SIP Asserted Identity (RFC3325) As a result f this the Tshiba Strata CIX des nt supprt Calling Number Privacy n Tshiba Strata CIX riginated calls." Translate 10 digit called number t private extensin When CIX receives the call, CIX treats last 7 digits f called number as DID number. The destinatin f CIX is mapped by DID number CPE Failver CIX acquires server infrmatin by the setting and the DNS slutin. CIX can preserve ne server by the setting, and CIX can preserve multiple servers by using the DNS slutin. ATT specificatin des nt require the use f dmain names. Currently, there is n tested cnfiguratin with the Tshiba Strata CIX SIP trunk fr cnnecting t an alternate AT&T Brder Element if the primary brder element is nt available. CPE Calling Name Delivery: IP PBX pass display name Calling name will nt be generated by the Tshiba CIX Nte: Fax calls frm the Tshiba Strata CIX IP PBX System t the AT&T HIPCS platfrm will nt wrk when the destinatin fax machine answers with a Super G3 fax tne. This nly affects the fax calls made t the destinatins in a HIPCS lcal serving area. Nte: Due t inhmgeneus hardware standards amng fax machines and als amng custmerprvided equipment such as PBX's, fax is inherently unreliable. N guarantees can be given fr functinality r reliability even in the PSTN between any tw lcatins with any tw mdels f fax machine cnnected t any tw PBX's. Nte: While AT&T IP Flexible Reach services supprt E911/911 calling capabilities in certain circumstances, there are significant limitatins n hw these capabilities are delivered. Please review the AT&T IP Flexible Reach service Guide in detail t understand these limitatins and restrictins

5 3 System Requirements CIX Hardware: CIX-40, CIX-100, CIX-200, CIX-670 CIX Sftware: R5.1 and R5.2 MIPU: MIPU01_14 (minimum) emanager: V5.10 A17 (minimum) Service prvider: Please cntact the Tshiba Sales Applicatins Desk Sft Switch: Snus License: LIC-CIX-SIPT-CH 555 5

6 4 Overview The Tshiba SIP Trunking implementatin is prvided thrugh the use f the MIPU r GIPU8 card. There are tw versins f the MIPU card: MIPU16 and the MIPU24. Other than the number f IP channels (16 r 24), there are n ther architectural difference between the tw cards. The GIPU8 card is the same architecture as the MIPU card but prvides fr nly 8 IP channels. There is n need t buy separate MIPU/GIPU8 cards fr each service prvider. Each MIPU/GIPU can handle multiple service prviders as shwn in the Prgramming sectin. The MIPU/GIPU8 card will cnnect t a netwrk switch which will cnnect t AT&T s managed ruter as shwn in figure 1. With the AT&T MIS package, the IP Address, Subnet Mask, Gateway and DNS values will be prvided. With the AT&T SIP Trunk package, the IP dmain name and URI will be prvided. The dmain name (IP Address) will be required in cnfiguring the SIP Trunk n the CIX using Prgram 327 FK[05]. The URI infrmatin will be required in Prgram 329 FK[02]. Signaling and Media Prts: The fllwing signaling and media prts must be pen TO the AT&T IPBEs. Signaling SIP 5060 Media UDP t (RTP) Custmer Premises Phnes and server in private address space. Managed Ruter des NAT. Custmer sites cnnect t ATT IP Brder Element Applicatin Server PSTN Private Side Custmer Public Side Call Cntrl Element Netwrk Gateway Brder Element AT&T Managed Cisc ruter With Vice GW Legacy Circuit PBX FAX Switch AT&T Managed Ruter With NAT IP Brder Element Vendr PBX PSTN Figure

7 5 Prgramming the CIX fr SIP Trunking 5.1 Assigning the MIPU 1. Set the card type fr the slt hlding the MIPU 2. Chse the type f MIPU fr use in the system. The number f channels entered must match the number f channels n the card

8 5.2 Prgramming the Incming Line Grup Fr SIP trunk prgramming yu start with an ILG and OLG assignment. Fr ILG Prgramming create an ILG grup (8). FB01-Trunk type- select SIP FB03-CO service type- DID FB11-Number f DID Digits- number f incming digits t use frm the dialed number t rute the call. (Cunt frm the least significant digit side.) Nte: SIP trunking requires a license fr each trunk. N channel grup can successfully be prgrammed withut a license. Sip trunking is supprted by the MIPU card nly. It can share cnnectins f its prts between statins and IPTs and ther IPU devices. The IPTs are the nly devices that are flexibly assignable. That is, SIP statins, VM prts, SIP trunks and attendant cnsles are fixed resurces. IPTs d nt need t be fixed assignments (unless they have an assigned equipment number, nt 0000)

9 5.3 Assigning the Trunk DID Destinatin FB01- DID number - Incming digits use t direct the dialed number t rute the call. (Cunt frm the least significant digit side and will be limted t the number f digets set in Prg204 FB11.) FB05-07 Audi Day1, 2, Night Dest Type/Dest Digits Fr example Dialing Digits/Extentin Nte: DID ruting must be set up t rute incming SIP calls t their desired destinatins. That prgramming is the same as any ther trunk grup type. If that ruting is nt set up incming Invites will fail instantly 999 9

10 5.4 Prgramming the Outging Line Grup 1. Create a new OLG and designate it as SIP. 2. FB01-Grup type SIP 3. The rest can be default. There is a need t create an OLG access cde fr this grup

11 5.5 Creating the Channel Grup 1. G t IP Telephny SIP trunking. The first tab is Channel Grup setting Prgram Create- Channel Grup (16) [Example use nly] 3. FB01- Equipment Number (fur digits nly) 4. FB02- LAN interface number = 1 (MIPU nly has ne interface) 5. FB03 StrataNet Channels The TOTAL number f prts n this card that are ging t be dedicated t SIP Trunking. On further tabs, each OLG r ILG can be fr a different service prvider and still be in the same channel grup. This entry is the ttal number f trunks frm ALL the service prviders 6. FB04- RBT tne n incming call- Enable fr the CIX t prvide RBT (ring back tne)

12 5.6 Service definitin This tab is where the ISP that is prviding the SIP trunk service is defined. There may be several ISPs per channel Grup. 1. Create the Service Kind Table Index - start with index 1 if desired (11 in this example) 2. FB01 Registratin Mde: Nne 3. FB02 ILG: Use the previusly created ILG number 4. FB03 OLG: Use the previusly created OLG Number 5. FB04 Effective Channel Number: Number f SIP trunks the custmer rdered frm AT&T. 6. FB05 Dmain Name: Enter the IP Address fr the dmain name prvided by AT&T. The custmer will get the IP address frm AT&T implementatin grup. N dmain name will be given and n DNS is required. 7. FB06 SIP Server: Fr AT&T leave this field blank 8. FB17 Primary Audi Cdec: Set t G.729a 9. FB18 Secndary Audi Cdec: Set t G.711u 10. FB35 SIP Trunk Message Frm Header Optins: IPU IP Address 11. These are the nly mandatry prgram entries. The rest can be default fr nw

13 Service definitin Cntinued

14 Service definitin Cntinued

15 5.7 Service Assignment This tab must be cmpleted befre entries can be made n the next tab. If nt cmpleted, entries attempted in the URI tab will nt save. Imprtant! After URI entries are made in URI tab changing this prgram will DELETE all the URIs prgrammed. Once this is set, d nt change it. 1. FB01 Channel Grup (16 in this example) 2. FB02 Select the service number by clicking n ne f the table s line entries. Use the drp dwn bx t select the ISP t which the URIs belng. This is t match the service kind table index number f the desired ISP. The (URI) tab is where the URIs (directry numbers) will be entered

16 5.8 URI Prgramming The SIP URI is effectively the Telephne Number (TN) that AT&T is ging t prvide. When the URI TN is dialed (frm utside), AT&T will send a SIP INVITE just as if it were a call t a SIP statin. (But an utbund call using ne f the UAs des nt busy ut the UA against an incming call, that is a key difference f SIP trunks) 1. FB00 URI Service Index: The service Kind index that defines the ISP. Fr instance, the service kind is AT&T. Here yu will enter the TNs prvided frm AT&T. 2. FB01 Index: Click the index line in the table t select ne f the indexes Nw prceed t fill in the URI data 3. FB02 SIP URI: This will be the TN f the URI 4. FB03 SIP URI User Name: AT&T des nt use a User Name. Leave this field blank. 5. FB04-SIP URI passwrd = AT&T des nt use a passwrd. Leave this field blank. 6. FB05-Channel Grup Number- this will be filled in autmatically when the ADD buttn is clicked. Nte: The abve example is shwing a 10 digit URI. If number sent is 4 digits use last 4 digits f URI. If this example was a 4 digit URI the number in FB02 wuld be entered

17 5.9 Cnfiguring the MIPU 1. G t IP Telephny IPU cnfig. Here yu will prgram the public IP address fr the MIPU card n interface t the sip trunk prvider. 2. FB01 = IP address. Set a public IP address 3. FB02 = Subnet Mask. As applicable. 4. FB03 = Default Gateway Address. Frm IT department. 5. There is nly ne interface n an MIPU s skip the secnd interface prgramming

18 5.10 Cnfiguring the MIPU cntinued Fr a static IP yu'll need t enter the DNS server address als. After making all these prgramming entries, press the reset buttn n the MIPU. The new data will be absrbed by the MIPU. In the MIPU will begin registratin t the ISP. FB 22- primary DNS IP address FB 23- secndary DNS IP address Nte: The default vaule fr the RTP base prt is Nte: AT&T des nt prvide a dmain name, s DNS servers addresses are nt required fr AT&T

19 6 Cmpatibility GIPU8/MIPU16/MIPU24 CIX-40 CIX-100 CIX-200 CIX Licensing SIP Trunking requires the fllwing license: LIC-CIX-SIPT-CH 8 Tubleshting Please cntact Tshiba s Technical Supprt Department fr any supprt issues cncerning the CIX SIP Trunk setup. The phne number fr technical supprt is Please nte that befre calling technical supprt, the technician will need t prvide the fllwing infrmatin: Basic infrmatin CIX prcessr hardware revisin (i.e. BCTU1A) CIX prcessr sftware versin MIPU firmware versin MIPU IP Address, subnet and gateway emanager/netwrk emanager versin AT&T prvided URI and dmain name (IP Address) Capture files Packet capture (i.e. Wireshark) between the MIPU and the netwrk switch CIX database (default.dat) Secure Digital files (all files frm SD card) PPTC9 (May be required t exprt MIPU lg data)

20 This Custmer Cnfiguratin Guide ("CCG") is ffered as a cnvenience t AT&T's custmers and Tshiba authrized dealers. The specificatins and infrmatin regarding the prduct in this CCG are subject t change withut ntice. All statements, infrmatin, and recmmendatins in this CCG are believed t be accurate but are presented withut warranty f any kind, express r implied, and are prvided AS IS. Users must take full respnsibility fr the applicatin f the specificatins and infrmatin in this CCG. In n event shall Tshiba, AT&T r ther suppliers be liable fr any indirect, special, cnsequential, r incidental damages, including, withut limitatin, lst prfits r lss r damage arising ut f the use r inability t use this CCG, even if Tshiba, AT&T r ther suppliers have been advised f the pssibility f such damage

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