datacenter of the future: strategy and evolution

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1 datacenter of the future: strategy and evolution Drivers, Characteristics, Challenges and Best Practices R. Pilc, General Manager VSA, CA

2 business expectations of IT have never been higher CEO priorities of return to growth drive new implications for CIOs CEO Priorities CIO Challenges Grow through innovation Can we drive growth and competitive differentiation through innovation? Increase speed and agility Can you find new ways to serve the business by delivering services faster and more cost effectively? Attract and retain new customers Can we grow our market share through a positive corporate image? Mitigate risk Can you see and resolve risk and security issues transparently for your business? Maintain cost efficiencies Can we support continued cash and profit generation? Reduce IT costs Can you embrace innovation for competitive differentiation and reduce costs?

3 growing business-it alignment gap requires game-changer but business demand is outpacing IT budgets and resources as well as traditional means of delivery Previous Steady State Recession & Credit Crisis Business IT Demand Growing Alignment Gap New Normal IT Budget & Resources BOTTOM LINE: IT Needs a Game Changer

4 Virtualization and cloud and management : a strategic game changer for building the datacenter of the future Virtualization and Cloud are redefining the relationship between IT and business Business Service Delivery Virtualization & Cloud IT and has the potential to provide a fluid, dynamic and flexible on-demand IT and application infrastructure

5 Realizing this potential requires a journey of increasing maturity 4 P to V Space/Capex/Power 1 Capacity Planning Performance Sprawl Control 2 3 Automate IT service delivery Provisioning, configuration Process Orchestration IT Service Management Private Cloud Self-Service SLA-driven Elastic

6 Consolidation Optimization Orchestration Dynamic DC STOP STOP STOP management tipping points Visibility, staffing, skills, sprawl, licensing, ROI, politics, LOB approval, Virtual Stall inability to overcome tipping points needed to move the needle on virtualization maturity

7 virtualization management and automation helps to overcome turn those stop signs into green lights! Consolidation Optimization Orchestration Dynamic DC STOP GO! STOP GO! STOP GO! virtualization management tipping points increasing maturity of management solutions/processes Solutions for visibility, staffing, skills, sprawl, licensing, ROI, politics, LOB

8 CA Technologies: a strategic partner for the datacenter of the future

9 CA Technologies the big picture extensive solution portfolio with an independent, agnostic approach Cloud Physical Business Service Optimization Virtual

10 CA Technologies virtualization & automation extensive solution portfolio with an independent, agnostic approach Cloud Physical Business Service Optimization Virtual Business Service Automation Virtualization Automation Infrastructure Automation

11 the datacenter of the future is a strategy, not a project CA Technologies is your trusted strategic partner Virtual Service Management Virtual Systems Management Virtual Infrastructure Management Management Approach Virtualization Management Infrastructure Automation Optimization Service Automation Automation Dynamic DC Consolidation Value Driver CAPEX OPEX Agility Revenue

12 Virtualization Management deliver on the promise of virtualization enterprise wide CA Virtualization Management solutions provide the ability to better provision, control, assure, secure and optimize stand-alone virtual or hybrid virtual and physical environments Virtual Configuration Virtual Assurance Virtual Capacity Manager Virtual Automation Configuration discovery, reporting and remediation for heterogeneous virtual infrastructures Support multiple operating platforms, virtualization technologies and virtualization vendors to eliminate silo based management Automated, self-service VM lifecycle management from provisioning to scheduled de-provisioning Centralized visibility and management across physical and virtual environments

13 virtualization management improves adoption Large Furniture Retailer 20,000 pieces of furniture delivered daily, 5 million sq ft of distribution space Challenge Low visibility into heterogeneous virtual environment No defined process for escalation, notification No integration of virtual into Enterprise Operations Solution Integrated, heterogeneous, P+V management: CA Spectrum IM CA ehealth PM CA VPM Benefits Reduced Op-Ex with central mgt. Escalation, notification processes Ability to scale the virtual environment with rapid business growth

14 Infrastructure Automation accelerate business service delivery while reducing costs CA Infrastructure Automation software simplifies, controls, and automates infrastructure management across heterogeneous physical, virtual and cloud environments Server Automation 3Tera AppLogic Storage & Network Automation Client Automation Capacity Management Designed with virtualization and cloud in mind offering resource pooling, self-service and dynamic provisioning The right set of cloud building capabilities for evolving to an internal cloud based on your unique business needs Patented innovation including dynamic resource brokering automation technology Leveraging CA s unified service model with extensive integration with other CA Technologies offerings

15 Virtualization and Automation success story Leader in electronic design automation (EDA) 4,500 staff, 12,000 servers in San Jose & worldwide Challenge Hardware refresh Low server utilization Weak virtual mgt. prevents broad rollout Provisioning tool slow, high-touch, inflexible No dynamic self-service for private cloud Solution Unique CA management for virtual systems: Self-Service Reservation Mgmt Config Mgmt & Provisioning Process Automation Service Assurance Benefits Broader virtual roll-out Increased utilization Deferred hardware $$ Reduced Op-Ex with automatic provisioning Ensured SLAs with assurance, self-service

16 Service Automation accelerate business service delivery while reducing costs CA Service Automation software automates and orchestrates businessfocused service delivery built on heterogeneous physical, virtual and cloud resources Capacity Automation Application & Database Automation Workload Automation Process Automation Configuration Automation Designed with virtualization and cloud in mind offering resource pooling, self-service and dynamic provisioning Design, develop and deploy automation of manual, resource-intensive and often inconsistent IT operational procedures Automate discovery, relationship mapping, and provisioning of infrastructure, applications, and key business services Gather actionable performance and utilization data on application and service level

17 business-driven resource planning One of the major North American wireless providers Serving 48.8 million subscribers; 93% of Fortune 500 Challenge Merge systems with Nextel and support combined customers Provide exceptional support for business services Reduce OPEX in IT Operations Solution CA Hyperformix for: Planning architecture for migrations Forecasting and reporting performance and time-tolive for over 300 business services Planning consolidations and new rollouts Benefits Avoided $400m datacenter build-out for Nextel merger 93%+ accuracy in forecasts gives IT credibility with business Removed $28m in annual IT costs

18 Cloud automation vision International provider of Data Center & ICT solutions & services Launching a Unique Cooperative Enterprise Cloud Service Challenge Pioneering a managed cloud service offering Needed automated solution across enterprise & external cloud Needed to show clear value of cloud for public sector, commercial, & enterprise organizations Solution CA as a front-end for automation, provisioning and integration: CA Spectrum Automation Cisco UCS Manager NetApp Provisioning Manager VMware Solutions Benefits Save CAPEX /OPEX with external private clouds and integrated automation Fast time-to-value for new product revenue Gain flexibility and agility to move services to and from architectures

19 Criticality of Service Management NIST Cloud Capabilities: Self Service Network Access Resource Pools Rapid Elasticity Measured Service Self-Service Service Catalog CMDB End User Automated VM Provisioning Asset Management Service Delivery Notification Performance Assurance Cost Management (Chargeback) 19 May 16-20, 2010 Copyright 2010 CA. 19All rights May reserved , 2010 Copyright 2010 CA. All rights reserved.

20 Virtualization, Automation & Service Management MGM MIRAGE owns and operates resorts around the world, largest entertainment companies, MGM MIRAGE destinations combine quality entertainment, luxurious facilities and exceptional guest services. Challenge High dependence on large IT infrastructure Performance critical to quality of guest service Employee turnover cost Expedite virtualization, 75% of servers by 2010 Solution Integrated solution: CA Spectrum Automation CA Spectrum IM CA Service Desk, CA Service Catalog, CA ITAM CA IAM CA Clarity PPM Benefits Streamlined responses to 15,000 incidents/wk Reduced downtime, enhanced guest experience CAPEX &OpEx control Improved security

21 wrap-up: CA Technologies strategy for evolution to the datacenter of the future

22 Opportunity for a game-changing Data Center approach Timing Old Approach Built before virtualization and cloud Next Gen Approach Built for virtualization and cloud CA ranked as virtualization management leader Architectural approach Script focused Model-based, abstraction-based, image based Product approach Manufacturing metaphor Relation to: Service assurance Capacity management SLA management Relationship with application design/ dev Bottoms-up, infrastructure driven Server automation focus Different product lines Limited relationship line approach -in- kanban Tops-down, application and service driven Process automation focus Tight integration, common data model/agents/architecture SLA-driven - for dynamic data-center Time-Dimension Static Real-time and dynamic

23 IT Service Management Maturity Model Value Maturity Agility/ Speed Risk Reduction Cost Reduction Quality Service Assurance Application Performance Mgt. Infrastructure Mgt. Performance Fault Self service Private cloud Dynamic provisioning Chargeback Application automation Server provisioning (P+V) Configuration & Compliance Mgt. Change & Release automation Process automation Cloud Enabled Service Oriented Application Aware Operationally ready Inform Conform (Automate) Transform Phases

24 backed by expert guidance at every stage of the journey to cloud ADIO Framework: Where do the services fit? PHASES SERVICES 100% A Analyze CCAS 80% CMAS D Design DCO DCI Virtualized Workloads DCO DCI COIS CIIS I Implement 30% CCAS O Optimize 0% The Virtualization/Cloud Adoption Model Logo

25 With a Game Changing Approach!! CEO Priorities CIO Challenges Grow through innovation Can we drive growth and competitive differentiation through innovation? Increase speed and agility Can you find new ways to serve the business by delivering services faster and more cost effectively? Attract and retain new customers Can we grow our market share through a positive corporate image? Mitigate risk Can you see and resolve risk and security issues transparently for your business? Maintain cost efficiencies Can we support continued cash and profit generation? Reduce IT costs Can you embrace innovation for competitive differentiation and reduce costs?

26 Datacenter del futuro Strategia ed evoluzione Logo Cliente o Partner Giorgio Mosca VP Business Development & Marketing

27 Informazione Real time feeds Open data Web analytics Multimedia Semantics M2M

28 Evoluzione degli IT providers Ottimizzazione Servitizzazione Standardizzazione Automazione 28

29 I nuovi bisogni dei provider «Industrial» Integration Fonte: M. Decina, Politecnico di Milano Orchestration Reuse Consulting Intimacy

30 Moda o realtà? Internet search (end 2010): Cloud Computing: > ipad: > * Includes enterprise IT spending on Business Applications, Systems Infrastructure Software, Application Development & Deployment Software, Servers and Storage

31 Tecnologia Cloud NGN NGDC IoT Cybersecurity Event processing Fonte: McKinsey & Co.

32 NON è (solo) una Tecnologia è un paradigma di computing è un approccio di delivery è un modello di business

33 Cosa guida un fornitore di servizi verso un modello Cloud? COMPETENZE BUSINESS MODEL REQUISITI DI MERCATO DATA CENTER TRANSFORMATION CULTURA STANDARD TIME TO MARKET UTILIZZO / RIUSO DI COMPONENTI TECNOLOGICI

34 Security Management Per un service provider sono necessari nuovi USER EXPERIENCE CloudED SERVICE PORTAL -Portale SP -Portale Cliente CloudED Service Catalog SERVICE MANAGEMENT RESOURCE MANAGEMENT USER MANAGEMENT -Service Desk -Contract CRM -Billing Service Order Service Inventory Service Monitoring Problem Management Deployment Management Service Governor Resource Manager Network Manager System Manager Serve un nuovo modello architetturale dove i partner sono fondamentali per tecnologiche, ma anche per il contributo ad un modello di servizio contemporaneamente più integrato e più dinamico.

35 Evoluzione del datacenter e delle tecnologie di delivery (1/3) ESEMPLIFICATIVO SaaS Dematerialization as a Service Fast CloudED Transform CloudED IaaS Computing as a Service Storage as a Service Build CloudED

36 Evoluzione del datacenter e delle tecnologie di delivery (2/3) ESEMPLIFICATIVO SaaS Dematerialization as a Service Fast CloudED PaaS Desktop as a service Business Service Monitoring as a service Unified communications as a service Transform CloudED IaaS Computing as a Service Storage as a Service Build CloudED

37 Evoluzione del datacenter e delle tecnologie di delivery (3/3) ESEMPLIFICATIVO SaaS Backup as a Service Energy trading as a service Energy Efficiency as a service Dematerialization as a Service MIGRA as a Service Fast CloudED Transform(ed) CloudED PaaS Desktop as a service Business service Monitoring as a service Unified Communications as a service PLM as a Service DB as a service IaaS Computing as a Service Storage as a Service Virtual Private Cloud Built CloudED

38 , ma soprattutto di business. Economics Ottimizzazione di Capex ed Opex Agilità Velocità di configurazione e/o cambio del modello di business Creatività & Innovazione Aggregazione di talenti e migliore capacità di approccio al cliente Semplicità Rischio Utilizzo estensivo delle metodologie di Risk management Impatti sulla sostenibilità On Demand, Optimization

39 Giorgio Mosca VP Marketing and Business Development Via Laurentina Roma Italia

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