Windows Server 2003 End of Support Options

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1 Windows Server 2003 End of Support Options February 26, 2015 Copyright 2015 CompuCom Systems, Inc. All rights reserved. This document is copyright protected with all rights reserved and may not be reproduced in whole or part without express written permission from CompuCom Systems, Inc. All trademarks and trade names mentioned herein are the property of their respective owners. The information contained herein is subject to change without notice.

2 Agenda Welcome and Introduction Heather Peyton, CompuCom Windows Server 2003 End of Support Options and Remediation Strategies Todd Pekats, CompuCom Q and A CompuCom.

3 CompuCom.

4 End-User Enablement Data Center and Cloud Services Service Experience Management Persona & Community Services Identity & Entitlement User Experience Management TCO & ROI Tracking Business & Technology Alignment Mobility & Device Services Provisioning Hardware Management Operating Environment Management Depot & Disposition Application Marketplace Services Application Portfolio Management License Management Mobile, Application Development & Testing Unified Collaboration Workplace Services On-Site Maintenance Services Solution Cafés Retail Operations Converged Technology Operations Integrated Monitoring Administration & Orchestration Security Management Data Center Services Private Cloud & Virtualization Storage & Data Protection Data Center Operations Cloud Computing Services Community Cloud Public Cloud Hybrid Cloud Persona Cloud Network Services Edge & Core Network IP Communications Telecom Services Software Defined Network Personal Portal Services End-User Portal Business-User Portal Customer Intelligence & Analytics Customer Care Services Service Desk Hybrid Support Services Procurement Support Integrated Infrastructure Management Service & Configuration Knowledge Service Catalog ITIL Lifecycle Processes B2B Data Interchanges Program Management Services On-Demand Workforce Governance & Optimization Project Services What CompuCom Does CompuCom.

5 Extended Support Options Costs, benefits and practicality.

6 Consider this for the Windows Server 2003: The last Service Pack was issued more than six years ago. Regular or mainstream support ended three years ago. The product is now on extended support. All support ends in July CompuCom.

7 Technology of 2004 REALLY! CompuCom.

8 What End of Support Means No No No Now updates compliance safe haven is the time to act Start Impact Windows 37 critical planning on 2003/R2 updates both your servers released migration Impact will not on and pass transforming Increased your datacenter today Discontinued physical a in compliance 2013 for and Windows audit Server Microsoft Small operations costs support for many virtualized 2003/R2 Business Server applications servers CompuCom.

9 1* Source: Intel analysis, * Source: Gartner, IT Metrics: Align IT Investment Levels With Strategy Using Run, Grow, Transform and Beyond (March 2012) Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests, such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more information go to Aging Infrastructure is Inefficient and Costly 32% of Servers are >4 Years Old 1 32 Make up only 4% of Total Performance Capabilities of Servers 1 4 > 4 YEARS OLD % > 4 YEARS OLD % 74 % OPEX 26 % CAPEX Business innovation throttled to 26% 2 Time to revenue Cost of lost time, effort, opportunity Unpredictable business cycles > 4 YEARS OLD 65 Use 65% of Total % Energy Consumption 1 74% captive in operations and maintenance 2 Rigid & aging infrastructure Application & information complexity Inflexible business processes CompuCom.

10 Why is Doing Nothing Not an Option Risk Windows updates including security will no longer be available Microsoft will no longer support virtualized platform Regulatory issues Cost High cost custom support agreements (CSAs) first year are usually in the range of $200K and can compound Existing physical hardware may be 5-7 years old, expensive to maintain Complexity No direct upgrade path to Windows 2012 R2 Need to address applications as well as the OS Can t take advantage of modern IT infrastructure and management tools CompuCom.

11 Infrastructure Modernization What it will cost and what the steps involved are, and how to leverage tools and services.

12 Evolution or Revolution! I want increased Capacity in server administration I want increased Flexibility and be able to support private cloud I want to reduce IT infrastructure spend and get better Scalability and performance I want higher application Availability I want improved Storage efficiencies I want greater End-User productivity CompuCom.

13 CompuCom.

14 CompuCom.

15 Key Considerations: How old is your installed base? Is your equipment out of warranty? Are you sufficiently protecting your data? Do you want to virtualize everything on-premise or are you open to moving to the public cloud? CompuCom.

16 Migration Process Overview Microsoft s View 1 Discover 2 Assess 3 Target 4 Migrate CompuCom.

17 CompuCom s Server Migration Approach Discovery Planning (Assess) Design (Target) Implementation (Migrate) Deploy our discovery tools across the server farm to gather detailed information on existing hardware, OS, applications, etc. Receive and reconcile license entitlement information from the client and/or providers Gather application availability information (business SLA s, outage windows, etc.) Gather information from client on application owners. Cross reference available information with customer supplied inventory lists. Receive hardware support information from client Consolidate H/W and S/W lists to develop a complete inventory of all in scope servers Determine available support on existing hardware. Determine minimum hardware specifications for any re-deployable hardware Determine what systems can be re-deployable with reasonable hardware upgrades Map out application dependencies Review application upgrade paths Review possible areas for application transformations. Review area s for application consolidation Rationalize both the H/W and software lists and determine areas of reduction, upgrades and transformations Determine application criticality to the organization Develop migrations solutions on an application by application basis. Review migrations solutions with application owners and incorporate feedback Finalize migration solution options and document. Where possible establish a test lab to validate migration solutions. Review test results with client Develop migration implementation plan that aligns to business SLA s, application dependencies and outage windows Develop and communicate application support structure to be used during migration waves Establish application support structure Implement migration solutions in a phased in approach to mitigate loss of service and impacts to the organization Validate migration activities Client execute UAT on migrated applications Provide post migration support based on contract requirements. Decommission legacy hardware and either re-deploy or release for disposal CompuCom.

18 Dig Deeper with the Discover and Assessment Process Microsoft Assessment and Planning (MAP) Toolkit Agentless, automated, multi-product planning and assessment tool for quicker and easier desktop, server, and cloud migrations. Provides detailed readiness assessment reports and executive proposals with extensive hardware and software information, as well as actionable recommendations to help organizations accelerate their IT infrastructure planning process and gather more detail on assets that reside within their current environment. Also provides server utilization data for Hyper-V server virtualization planning, server placement identification, and virtualization candidate assessments performance CompuCom.

19 Destination Targeting is a Key Piece of the Discussion Evaluate options for each application and workload Windows Server 2012 R2 Microsoft Azure Cloud OS Network CompuCom.

20 CompuCom.

21 Hardware Decisions Windows Server 2012 R2 requires more powerful hardware Replace Server hardware Virtualize on other Server Relocate to the cloud CompuCom.

22 Cloud Based Migrations What makes sense to move to the cloud and what doesn t.

23 Hybrid Cloud A wise man said, Servers in the data center used to be special; they were like family pets! They were sensitive, we fed them and cared for them. Servers in the modern datacenter are like cattle. If they go down or have problems, we just shoot them and bring in another one. (quote from presenter in video training talks from Microsoft) CompuCom.

24 Building the Modern Datacenter Will your enterprise be pursuing a private cloud computing strategy by 2014? Design private cloud deployments with interoperability and future hybrid in mind. n = 150 Yes 78% Maybe 17% No 5% Especially in larger enterprises, consider the evolution to hybrid cloud computing as part of a broader strategy to position IT as the broker for a broad mix of IT services delivered in many different ways hybrid IT. Gartner Source: Top Five Trends for Private Cloud Computing 14 Feb 2012, #G Gartner Source: Design Your Private Cloud With Hybrid in Mind 24 February 2012 #G CompuCom.

25 Considerable This It is believed that large customers will maintain a significant amount of their IT facilities and staff at their sites, and by 2020, about 80% of the world s 2,000 largest companies will still have greater than 50% of their IT onsite (IDC 2014). Early-stage companies (less than five years in business) are the most eager buyers of cloud, concerned with start-up capital costs and less likely to build and staff a conventional datacenter, and plan to increase their spend on public cloud by 24% over the next few years (IDC 2014) CompuCom.

26 Windows Azure Active Directory CompuCom.

27 Directory Sync Options PowerShell & Graph API Suitable for Organizations using Active Directory (AD) Provides best experience to most customers using AD Supports Exchange and Lync Co-existence scenarios Coupled with ADFS, provides best option for federation and synchronization Supports Password Synchronization with no additional cost Does not require any additional software licenses Suitable for large organizations with certain AD and Non-AD scenarios Requires Forefront Identity Manager (FIM), soon to be Microsoft Identity Manager and additional software licenses Additional automation capabilities Coupled with ADFS, provides flexible option for federation and synchronization Non-AD synchronization Suitable for small/medium size organizations with AD or Non-AD Performance limitations apply with PowerShell and Graph API provisioning PowerShell requires scripting experience PowerShell option can be used where the customer/partner may have wrappers around PowerShell scripts (eg: Self Service Provisioning) CompuCom.

28 CompuCom Professional Services Offerings CompuCom.

29 Data Center Migration Services CompuCom s Data Center Migration Services provide a smooth transition to Managed Data Center and/or Cloud Services Data Center Services Infrastructure Services Migration Services Migration Planning & Design Asset Discovery & Inventory Physical Relocation Hardware de-install Logistics Hardware re-install Project Management Data Center Transformation Consolidation & Rationalization Cloud & Converged Infrastructure Virtualization Network Integration Cloud Integration Server Workloads Physical-to-Physical Physical-to-Virtual Virtual-to-Virtual Data Migration Applications & Database CompuCom.

30 Microsoft AD Related Services and Enablement Active Directory Design Services Active Directory Consolidation Assessment Active Directory Migration Services Cloud Enablement Services and Federation Assisting with Active Directory Aware Applications Lync Exchange SharePoint System Center Office 365 Azure CompuCom.

31 Microsoft Virtualization Interactive Solution Briefing Discuss current and future states of Windows virtualization Hyper-V virtualization deployment methodologies and tools Virtual server management with System Center products High-availability best practices VMware and Hyper-V coexistence Define planning and design the project and timeline CompuCom. 31

32 Case Study Retail WinSvr 2003 Migration Customer: Retail Organization expecting to grow from 20 stores to 100 in 5 years. Problem: Customer had a Windows 2003 server infrastructure with tape backups and scripted copies to DR site. Single SQL 2005 database running all critical transactions. Used database replication for DR. Limited staff, and could not grow back office staff fast enough and had major space limitations. No virtualization platform CompuCom. 32

33 Case Study Retail WinSvr 2003 Migration (cont.) Solution: Built a Hyper-v based virtualization platform on Windows Server 2012 infrastructure that included: Clustered SQL 2012 database with HA session failover. Always ON database to support HA in a Colocation site. Configured VM replication to DR site for failover Implemented SCOM to monitor performance and HA Installed SCVMM to manage VM s across the organization and auto failover VM s to DR site based on conditions. Reduced server footprint at main and DR site CompuCom. 33

34 Case Study Results New physicals servers New Software Licenses Dynamic and Highly Resilient Infrastructure Cloud Ready Alignment with our Portfolio Offering CompuCom.

35 Next Step Recommendations 1) Setup a Server 2003 Rescue Assessment CompuCom.

36 CompuCom.

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