Smartermail. Web interface & Outlook/Live Mail setup guide. Date: Version: 3. Author: Mikkel Bredahl Dreyer. Target Level: Customer

Transcription

1 Smartermail Web interface & Outlook/Live Mail setup guide Date: Version: 3 Author: Mikkel Bredahl Dreyer Target Level: Customer Target Audience: End User Language: en-us Page 1 of 12

2 LEGAL INFORMATION Copyright 2009 Hostnordic A/S All rights reserved. Alteration or reproduction of this document or parts hereof is strictly prohibited, regardless of form or means, unless explicit permission has been acquired from Hostnordic. Hostnordic is a registered trademark of Hostnordic. Company and product names mentioned in this document may be registered trademarks or trademarks of third parties. CONTENT Legal Information... 2 Introduction... 3 Tools... 3 DNS Records... 3 Explanation of MX records... 3 Receiving mail (pop3)... 3 Sending mails (smtp)... 3 Smartermail Web interface... 4 Startup... 4 Add new users... 6 Windows Live Mail Setup... 7 Microsoft Outlook Setup Hostnordic A/S Page 2 of 12

3 INTRODUCTION Smartermail is our free mail service. You can get the product with your Dynamicweb solution. If you should have lost your admin login information, you can contact us at we can then provide you with a new password. This guide will show you how to administer your Smartermail mail hotel and how to setup your Smartermail account in Windows Live Mail or Microsoft Outlook. TOOLS The guide was made using Windows 7, Windows Live Mail 2011 and Microsoft Outlook Older versions of Windows, Windows Live Mail and Microsoft Outlook may not look the exact same, but the approach should be similar. DNS RECORDS EXPLANATION OF MX RECORDS The MX record shows that all s at yourdomain.com should routed to the mail server at yourdomain.com. The DNS record shows that yourdomain.com is located at xxx.xxx.xxx.xxx IP. This means that meant for you@yourdomain.com will be routed to the server at xxx.xxx.xxx.xxx. To start receiving s on the new Smartermail account, you have to make sure that the MX records, for the domain name is configured properly. Mail Exchange Preference mx1.hostnordic.com 10 If your domain is hosted by Hostnordic A/S: You can type the mx records yourself in Hostnordic s Selfcare. A user can be ordered here and is free. Or you can send a mail to support@hostnordic.com and we can set it up for you. However if you need us to make changes to your DNS records after your Smartermail mail hotel has been made, you will be billed as per our service catalog. If you domain is not hosted by Hostnordic, you need to contact your domain provider to make the changes. RECEIVING MAIL (POP3) Information needed for setup of mail client Ingoing mail server Port pop3.hostnordic.com Standard (110) Authentication needed SENDING MAILS (SMTP) Information needed for setup of mail client Outgoing mail server Port asmtp.hostnordic.com 587 Authentication needed The different internet service providers are continuously changing to the way their internet service handles outgoing e- mails. We have therefore made this SMTP server for our Smartermail users to send mails through Hostnordic A/S Page 3 of 12

4 SMARTERMAIL WEB INTERFACE STARTUP To access the web interface for Smartermail, type webmail.hostnordic.com in your browser. Here you will be greeted with a log in screen. Log in with the admin user for your Hostnordic Smartermail. This user should have been created for you, when you ordered your Dynamicweb solution. If it was not created for you, you can contact sales@hostnordic.com. First time you log in, you will see this screen 2009 Hostnordic A/S Page 4 of 12

5 And afterwards Do not use the admin user as your main address - therefore do not import to the admin user. Highlighted with red, is the control panel. From here you can administer contacts, calendar, storage usage, new users and so on Hostnordic A/S Page 5 of 12

6 ADD NEW USERS In the control panel, choose User Settings/Indstillinger. You will find the users under Domain Settings/Domæne indstillinger Users/Brugere. Type in the needed information and the user will be made. Notice that you can set a maximum size for the mailbox (marked in green). This can be useful, if there are multiple people using the same mail hotel since the default total size of the mail hotel is at 500 MB Hostnordic A/S Page 6 of 12

7 WINDOWS LIVE MAIL SETUP Download the Windows Live Client here. Install, then start the client. To set up your account, follow these steps Hostnordic A/S Page 7 of 12

8 Easy as that, you can now send and receive mails through Windows Live Mail 2009 Hostnordic A/S Page 8 of 12

9 MICROSOFT OUTLOOK SETUP In your control Panel choose Mail Make a new account Choose New 2009 Hostnordic A/S Page 9 of 12

10 Since the auto discover setup does not work with Smartermail, choose Manual configure. Choose Internet Hostnordic A/S Page 10 of 12

11 Type in the different needed settings Click on More Setting 2009 Hostnordic A/S Page 11 of 12

12 Click on the Outgoing Server tab and tick the My outgoing server (SMTP) requires authentication box. You also have to your login information. Under the Advanced tab, type in the correct port for SMTP 587 as shown above. Press OK and then Next and if you have followed the guide correctly, your will now work through your Outlook Hostnordic A/S Page 12 of 12