QUEENSTOWN LAKES DISTRICT COUNCIL FOR MEETING OF 3 APRIL Kirsty Martin Chief Information Officer
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1 1 QUEENSTOWN LAKES DISTRICT COUNCIL FOR MEETING OF 3 APRIL 2012 REPORT FOR AGENDA ITEM: 8 SUBMITTED BY: Kirsty Martin Chief Infrmatin Officer REPORT DATED: 21 March 2012 REGIONAL DIGITAL STRATEGY PROPOSAL PURPOSE T discuss a prpsal put frward by Chris Staynes, Dunedin City Cuncillr and Chair f the Dunedin digital cmmunity trust, t cntribute t a reginal digital strategy. BACKGROUND Ultra Fast Bradband (UFB) will prvide high speed access at affrdable levels, eg 100Mbps at apprx. $60 per mnth. Current ADSL 2 speeds are abut 10-24Mbps depending. The rllut f the UFB prject has prmpted discussin at a reginal level n hw the benefits f this can be maximised. Suggestins frm the Mayral Frum includes educating users f the ptential ecnmic advantages t encurage up-take, and prviding a cmmn vice fr lbbying in rder t priritise prvisining f UFB in ur regin. Queenstwn Lakes areas included in the existing rllut plan are Franktn (including the flats, airprt, and schl), Queenstwn Hill, Queenstwn Bay, Kelvin Heights, and Sunshine Bay. This mnth we were advised that the central Queenstwn area will be included in the rllut plans fr the cming financial year. DISCUSSION At the last Mayral Frum it was agreed that Effectus cnsultants wuld be asked t prepare a prpsal fr the preparatin f a Reginal Digital Strategy. Cpies f the utline fr the prpsal and the Effectus letter f engagement are included fr the Cuncil s infrmatin. The attached Otag Reginal Digital Strategy prvides an verview f what this wuld cntain, and cvers cnnectivity, cntent, educatin and innvatin. In rder t increase r change the areas that the UFB will cver, a business case and pssible funding will need t be presented t the gvernment. T cnsider alngside this is that a 50Mbps service prvided ver cpper called VDSL 2+ is either available nw r in the next 12 mnths t Arrwtwn and Wanaka. Frm discussins with Crwn Fibre Hldings and Chrus, if we want t bump Queenstwn up the pririty list, ptins are t identify cncentrated areas f cmmitted demand and demnstrate that the Cuncil is fibre friendly with regards t laying f new cable. With regard t the first pint Queenstwn has a histry f rapid uptake f bradband as it becmes available, being in the tp 10 in the cuntry at ne stage.
2 2 Additinally Gen-i are already able t prvide UFB pricing fr areas f Queenstwn and Franktn n existing fibre, in anticipatin f the rllut. With regard t that part f the prpsed strategy which cvers the need t educate cmmunities and encurage innvatin t attract grwth, the Queenstwn Lakes District is already a high grwth area, with tech savvy sectrs such as the film industry that have an already identified requirement fr UFB. In summatin, the advantages f cntributing t the strategy include having a greater vice fr the regin (althugh nt necessarily the Queenstwn Lakes District); having a digital strategy created fr a reasnably small cst; and identifying pssible jint initiatives. The ppsing view is that the prpsed strategy is nt relevant fr the Queenstwn Lakes District cmmunity in sme f the areas it cvers; the issues it will address are nt thse f pririty fr QLDC; and that QLDC has a strng enugh psitin n its wn. SIGNIFICANCE OF DECISION Nt significant. CONSULTATION - INTERESTED OR AFFECTED PERSONS N/A. RELEVANT COUNCIL POLICIES N/A. ATTACHMENTS 1. Otag Digital Strategy letter f engagement 2. Otag reginal digital strategy OPTIONS 1. Agree t cntribute t the creatin f a Reginal Digital Strategy. 2. D nt agree t cntribute t the creatin f a Reginal Digital Strategy FINANCIAL IMPACT The prpsed share f the cst fr QLDC is $19,000. There are als ther csts assciated with prviding staff and Cuncillr time and resurces as utlined in the engagement letter. There is n specific budget fr this. RECOMMENDATION That the Cuncil des nt cntribute t the creatin f a Reginal Digital Strategy, given the perceived limited benefits it wuld prvide t the Queenstwn Lakes District that cannt be achieved independently f the reginal grup.
3 3 Otag Digital Strategy Letter f Engagement Stuart Dilln-Rberts 7 March 2012
4 4 Otag Digital Strategy INTRODUCTION Effectus Ltd ("Effectus") wuld firstly like t thank the District and Reginal Cuncils f Otag fr the pprtunity t supply cnsultancy services t prepare an Otag Digital Strategy. Otag Digital Strategy The gvernment have made a significant investment in the digital cmmunicatins infrastructure with the annuncement f the Rural Bradband Initiative (RBI) and Ultra-Fast Bradband (UFB) prjects. Fr Otag the UFB candidate areas include Oamaru, Dunedin City and Queenstwn, with the RBI infrastructure plans cvering a high percentage f the Otag regin. The UFB/RBI is regarded as ne f the mst exciting and significant develpments acrss the regin as it has the ptential t psitively influence ecnmic grwth, scial develpment and educatin. This is a significant investment in digital cmmunicatins and an pprtunity fr the business, health, agricultural, educatin and cmmunity sectrs t wrk mre cllabratively with increased participatin in digital services. Whilst each Otag District is included in the RBI r UFB implementatin it is recgnised that cllectively the Otag regin will have greater influence n the priritisatin f the UFB/RBI implementatin and that a shared apprach n the develpment f digital prjects will have a greater impact. The pprtunity is t wrk cllabratively t address the needs f the cmmunity and businesses and nt stp digital prjects at district bundaries. T fully embrace the new digital infrastructure the Otag regin als needs t understand what access the cmmunity has t digital technlgy (like cmputers, smart devices), the digital skills within the cmmunity required t use nline services and understand the ptential f the grwing number f nline services. In additin, it is imprtant t understand what, if any, impediments will restrict cmmunities and businesses cnnecting r participating in digital services. T understand what can be achieved and t establish a clear visin fr Otag a Digital Strategy is recmmended. This strategy will identify the jint prjects acrss Otag and prvide an pprtunity t cmbine strengths and present a unified digital visin fr the regin. The Digital Office has wrked with Effectus, recgnised as a leader in develping Digital Strategies, t prepare this prpsal fr the develpment f an Otag Digital Strategy. EFFECTUS APPROACH 1.1 Prject Scpe T develp an Otag Digital Strategy it is recmmended that fur stages are cmpleted: Stage 1: Prject Gvernance Stage 2: Opprtunity: Digital Cnnectivity Stage 3: Opprtunity: Digital Visin Stage 4: Digital Presentatin Each f these stages is described n the fllwing pages in mre detail. Otag Digital Strategy V2 0 Letter f Engagement Page 2 f 9
5 5 Otag Digital Strategy Stage 1 Prject Gvernance Objective: T establish a gvernance Steering Team that cllabratively steers the prject, guiding the cnsultatin prcess and Digital Strategy develpment. Key Tasks Establish a gvernance Steering Team fr the prject which will include representatives frm each f the Otag District Cuncils, Reginal District Cuncil and nminated stakehlders. Prepare a Terms f Reference fr the Steering Team and prpse a cycle f meetings t be held acrss each f the Districts t infrm stakehlders n prgress and prvide gvernance t the prject. Thrugh the Steering Team agree: The key stakehlders acrss the Cuncils frm the fllwing sectrs: health, educatin, business, agricultural, lcal gvernment and cmmunity grups. The cnsultatin plan fr each f these key stakehlders sectrs fr each district, including: wh will be cnsulted, the mst suitable cnsultatin methd and prpsed timeline. Stage 2 Opprtunity: Digital Opprtunities Objective: T understand the digital cnnectivity plans acrss the Districts, establish which areas are nt included and determine the demands fr high speed bradband. Key Tasks Identify the planned RBI and UFB plans fr the candidate areas and acrss the regin and review the planned implementatin prcess. Identify areas that are nt cvered by the RBI r UFB plans and evaluate the impact n the key stakehlders. Identify pprtunities fr supprting the RBI/UFB implementatin prcess and achieving results faster fr the regin. Review hw the UFB\RBI priritisatin prcess can be influenced based n: clusters f high demand, current fibre build plans and prximity t existing infrastructure. Stage 3 Opprtunity: Digital Visin Objective: Identify the visin fr a Digital Otag and the key initiatives that will address the issues raised during the cnsultatin. Key Tasks Identify digital needs and limitatins acrss the key stakehlder grups in each District. Cnsultatin will fcus n the fllwing themes: Digital Capability the ability t use and participate in digital services. Digital Cnfidence the trust and cnfidence using nline and digital services. Digital Cntent what digital services will benefit the stakehlder grups t increase participatin, grw businesses, encurage cllabratin and access t new technlgy. Identify key initiatives that will address the requirements identified thrugh the cnsultatin prcess; cmplete a priritisatin prcess t define which digital prjects will have the highest impact acrss the Regin. Prcess Stage 2 and Stage 3 will be achieved thrugh: An nline survey designed t capture infrmatin n bradband/digital use tday, limitatin are cmmunity experience and identify what we can d t enable and supprt key stakehlder grups t fully utilise digital services. Wrkshps with key stakehlder grups at each District t identify cnnectivity restrictins, the impact and digital issues. Otag Digital Strategy V2 0 Letter f Engagement Page 3 f 9
6 6 Otag Digital Strategy Stage 4 Digital Strategy Develpment and Presentatin Objective: T prepare an Otag Digital Strategy and the digital prjects required t achieve the strategy. Key Tasks Prepare Otag Digital Strategy - Present a clear visin fr hw digital services will benefit the cmmunity, business, health, educatin and agricultural sectrs. Prepare a Digital Plan - Outline the digital prjects that will best address the regin s key cncerns and issues raised during the cnsultatin prcess. The fllwing table utlines the key activities that each District wuld benefit frm. Activity Ref CDC DCC CODC WDC QLDC ORC Stakehlder Gvernance Stage 1 Online Survey t capture digital needs/ issues Stage 2/3 Stakehlder cnsultatin Stage 2/3 Cuncil nly Distributin f Otag Digital Survey results Stage 2/3 Develp Opprtunities Sectin Stage 3 Develp Strategic Initiatives Stage 4 Plan and priritise digital prjects Stage 4 T be cmpleted as part f develpment f the Otag Digital Strategy Cmpleted as part f a separate prject. KEY 1.2 Assumptins T assist with the develpment f the Digital Strategy it is assumed that each Cuncil will appint a key pint f cntact t help with the crdinatin f stakehlder wrkshps. 1.3 Key Deliverables The fllwing key deliverables have been defined fr this prject: An Otag Digital Strategy cnsisting f the fllwing sectins: Opprtunities summarising the feedback frm the cnsultatin prcess, identifying the key results frm an Otag Digital Survey and assciated research. Strategy an Otag Digital Strategy, the visin fr digital services acrss the regin. Prpsed Plan details n the Digital Prjects and Initiatives required t deliver the Digital Strategy including; nging gvernance, priritisatin, leadership and prjected csts fr recmmended digital prjects. Cpy f assciated data: survey results, press releases, feedback received and cnsultatin infrmatin. Nte: all infrmatin will be stred n an nline prtal which Steering Team members will have access t. 1.4 Timeline The fllwing table prvides an estimated timeline. Please nte that Prject Kick-Off will ccur 3-4 weeks after prject apprval. Otag Digital Strategy V2 0 Letter f Engagement Page 4 f 9
7 7 Otag Digital Strategy Activity Prject Apprval Prject Kick-Off (agreement frm District/Reginal Cuncils), regular meetings scheduled Stakehlder gvernance Otag Digital Survey creatin Otag Digital Survey circulatin and respnse time Stakehlder cnsultatin/wrkshps Output: Opprtunities Sectin Output: Strategy Sectin Output: Prpsed Plan Presentatin at each District/Reginal Cuncil Timeline 2 weeks 2 weeks 4 weeks 2-3 weeks 1 weeks 2 weeks 2 weeks 1 week Nte: activities within this prpsal can be started at different times with District cuncils t suit Cuncil-related schedules and funding perids. Otag Digital Strategy V2 0 Letter f Engagement Page 5 f 9
8 8 Otag Digital Strategy PERSONNEL AND FINANCIAL T achieve the apprach utlined Effectus prpses the fllwing persnnel are engaged: Prject Leader: Stuart Dilln-Rberts. Experience: Cnsultant engaged t develp the Dunedin Digital Strategy, Leading the Dunedin Digital Office, Crdinating administratin f the website, UFB/RBI pint f cntact fr Otag and advisr n digital prjects t ther regins. Cnsultant engaged t prepare the Clutha District Cuncil Digital Survey and cnsultatin. Prject Crdinatr: Andee Gale. Experience: Effectus wh supprted the Dunedin Digital Strategy and mre recently has been assisting with the Clutha District Cuncil digital engagement. Andee has extensive prject crdinatin experience and is a highly regarded business analyst. Financials Fr this engagement there is a fixed price f $107,000 brken dwn as fllws: Categry Cst Otag Reginal Cuncil $19,000 Clutha District Cuncil (reduced price as Digital Survey has been cmpleted) $12,000 Dunedin City Cuncil $19,000 Central Otag District Cuncil $19,000 Queenstwn Lakes District Cuncil $19,000 Waitaki District Cuncil $19,000 TOTAL $107,000 Csts include, all disbursements assciated with the engagements. Mnthly billing and csts are exclusive f GST. Otag Digital Strategy V2 0 Letter f Engagement Page 6 f 9
9 9 Otag Digital Strategy Terms and Cnditins f Supply f Services 1) Definitins a) This Agreement has the fllwing terms appearing elsewhere in this Agreement and Schedules, the fllwing definitins shall have effect in interpreting this Agreement: 2) Supply i) Agreement means this dcument and any assciated Statement f Wrk r Letter f Engagement ii) "Services" means any functin perfrmed by Effectus as agreed with the Client a) Effectus Limited ( Effectus ) agrees t supply the services described in the attached Letter f Engagement r Statement f Wrk ( the Services ) t the party named in the attached Letter f Engagement r Statement f Wrk ( the Client ) n these standard terms and cnditins ( Terms ). 3) Validity a) Charges quted in this Statement f Wrk r Letter f Engagement is valid fr 30 days. 4) Purchase Orders. a) Only these Terms (n ther terms and cnditins which may be attached t r incrprated in any purchase rder which may be submitted by the Client) frm part f the agreement between the parties. Acceptance f a purchase rder will nt be acceptance f any such terms r cnditins. 5) Time Estimates a) Unless therwise specified in the Statement f Wrk r Letter f Engagement the Estimated Hurs and Estimated Cmpletin date, and any ther Effectus dates set ut in this dcument represent Effects best effrts t estimate the time required t perfrm the wrk, and are prvided fr general planning infrmatin nly. Effectus des nt guarantee that the wrk will be perfrmed within the timeframe, but: i) Effectus will prvide regular prgress updates f actual hurs and timelines against Estimate. ii) Effectus will ntify the Client as sn as practicable if the Estimated Hurs are likely t be exceeded iii) Effectus will nt exceed the Estimated Hurs withut the Client's written agreement 6) Effects Obligatins a) Effectus will use reasnable cmmercial effrts t perfrm the Services as described in the Statement f Wrk r Letter f Engagement in accrdance with the Terms f this Agreement. b) Effectus may select qualified and reputable subcntractrs t perfrm the Services, as stated in the Statement f Wrk r Letter f Engagement, and apprved by the Client in advance. 7) Client Obligatins a) The Client shall cmply with the general bligatins specified belw tgether with any specific Client bligatins described in the Statement f Wrk r Letter f Engagement, in a timely manner. b) Client acknwledges that Effects ability t deliver Services is dependent upn Client's full and timely cperatin with Effectus, as well as the accuracy and cmpleteness f any infrmatin and data Client prvides t Effectus. Therefre, Client shall: i) Prvide Effectus with access t, and use f, all reasnably required infrmatin, data, dcumentatin, facilities, wrking space and ffice services. ii) Appint a representative wh shall prvide prfessinal and prmpt liaisn with Effectus, have the necessary expertise and authrity t cmmit Client, and be available t meet with Effects representative at regular intervals t review prgress and reslve any issues relating t the Services. iii) Client shall be liable fr any delays t the delivery schedule specified in the Statement f Wrk r Letter f Engagement caused by Client r resulting frm Client's failure t fulfil any f its bligatins. Effectus may, with prir ntice, charge Client fr any additinal charges r lsses incurred by Effectus as a result f such delays, and may adjust the affected delivery schedule accrdingly. Otag Digital Strategy V2 0 Letter f Engagement Page 7 f 9
10 10 Otag Digital Strategy 8) Cnfidentiality. a) Effectus and the Client agree that they will keep at all times as strictly cnfidential any cnfidential infrmatin that is disclsed r prvided by ne party t the ther. In this clause, cnfidential infrmatin means infrmatin in any frm but des nt include infrmatin that is already in the public dmain at the time that it is disclsed r becmes part f the public dmain therwise than as a result f an unauthrised disclsure by Effectus r the Client. 9) Payment. a) Payment terms are strictly 20 days frm the date f invice. The Services will be inviced at the end f each mnth (n a wrk in prgress basis) and n cmpletin r as therwise prescribed in the attached Letter f Engagement r any ther dcuments issued by Effectus in relatin t the Services. b) Invicing fr Services Time and Materials i) Where the wrk is t be charged n Time and Materials basis, Effectus will charge the Client accrding t the hurly rates and billing perids set ut in this Agreement fr the actual hurs wrked in each billing perid. c) Invicing fr Services Fixed Cst i) Where the wrk is t be charged n Fixed Cst basis, Effectus will charge the Client the Fixed Cst at the billing perids set ut in this Agreement. d) All invices are t include credits fr payments r adjustments made in previus mnths. 10) Expenses a) Unless therwise specified in this Agreement the Client will reimburse Effectus fr: 11) Interest i) special r unusual expenses incurred at the Client's specific request ii) travel csts and agreed disbursements incurred in perfrming the Services a) Effectus reserves the right t charge interest n any utstanding invice amunts nt paid within 10 days f the due date fr payment. These amunts may incur interest frm that date until payment is made in full at the rate being the current rate charged n verdraft accunts by ASB Bank. 12) Taxes a) GST is additinal 13) Warranties a) Effectus shall perfrm Services in accrdance with generally recgnised cmmercial practices and standards. Effectus shall re-perfrm any Services nt perfrmed in accrdance with the freging warranty, prvided that Effectus receives ntice frm Client within 30 days after such Services were perfrmed. b) The abve warranties are exclusive and n ther warranty, whether written r ral, is expressed r implied. Effectus specifically disclaims the implied warranties f merchantability and fitness fr a particular purpse. 14) Limitatin f Liability a) Effectus and their servants, agents and cntractrs shall nt be liable in cntract, trt, under statute r therwise fr any lss r damage t persn r prperty, r cnsequential r indirect lss, r ecnmic lss hwsever arising which is caused, cntributed t r therwise arises frm the prduct r services supplied r any defect in them, r any negligent act r missins f Effectus r their servants, agents r cntractrs except t an amunt strictly limited in respect f all prducts and services supplied by Effectus whether under this cntract r therwise t a ttal sum equal t the amunt paid by the Client t Effectus under the terms f each specific engagement fr which there is an apprved Statement f Wrk r Letter f Engagement. Otag Digital Strategy V2 0 Letter f Engagement Page 8 f 9
11 11 Otag Digital Strategy b) In particular, Effectus will nt be liable at all fr cnsequential r indirect lss, r ecnmic lss including lss f prfits r savings, lss f pprtunities r lss f recrds r data, r fr lsses r damages claimed by third parties. 15) Intellectual Prperty a) The Client acknwledges that, unless therwise agreed in writing, all intellectual prperty rights arising ut f the prvisin f Services are and will remain the prperty f Effectus (r its subcntractr r supplier, where such rights are wned by that subcntractr r supplier). If specified in the attached Statement f Wrk r Letter f Engagement, Effectus will grant the Client a nn-exclusive, nntransferable, perpetual, ryalty-free licence t use, mdify and duplicate material created specifically fr the Client which cntains such intellectual prperty rights, but slely fr the Client s wn internal purpses, Any sftware develped as part f the Services will be licensed t the Client n the terms set ut in the attached Statement f Wrk r Letter f Engagement r as therwise agreed between Effectus and the Client in writing. Any rights t be cnferred n the Client under this clause will nly cmmence n payment f all charges payable in cnnectin with thse rights. b) Fr services supplied by Effectus, Effectus warrants that the Services d nt r will nt infringe upn r vilate any patent, cpyright, registered design r any ther prprietary rights f any third party (the "Intellectual Prperty Rights"). 16) Inducement f Persnnel a) Except as therwise agreed t in writing, bth parties agree t refrain frm hiring, cntracting r emplying any emplyee f the ther r its subsidiaries r parent cmpany wh perfrms services in cnnectin with this Agreement until six (6) mnths frm the date f terminatin f this Agreement. 17) General a) Nn-Restrictive Relatinship: Effectus may prvide the same r similar Cnsulting Services t ther Clients. Client shall ensure that Effectus is made aware f and Effectus shall cmply with any special regulatins applicable prir t cmmencement f any wrk at the Client's site. b) N Jint Venture: Nthing cntained in this Agreement shall be cnstrued as creating a jint venture, partnership r emplyment relatinship between the parties heret, nr shall either party have the right, pwer r authrity t create any bligatin r duty, express r implied, n behalf f the ther. c) N Assignment: Except with respect t Effectus rights regarding the use f subcntractrs, neither party may assign any rights r bligatins under this Agreement withut the prir written cnsent f the ther party. d) These Terms are gverned by the laws f New Zealand and the parties agree t submit t the nnexclusive jurisdictin f the curts f New Zealand. Otag Digital Strategy V2 0 Letter f Engagement Page 9 f 9
12 12 OTAGO REGIONAL DIGITAL STRATEGY Reginal Strategy Why Develp a Digital Strategy? Develping an Otag Reginal Digital Strategy will prvide a clear visin fr hw Otag can becme a cnnected cmmunity thrugh the cmbinatin f a fast bradband cmmunicatins infrastructure, digital services and strnger educatin; building a regin with the digital skills f the future and services t attract and grw the regin. Digital technlgy plays an imprtant rle in many sectrs including the business and educatin sectrs. It is increasingly being seen as a key ecnmic driver fr business grwth and a critical service t attract new businesses and investment. In educatin there are a grwing number f schls that are using digital devices within the classrm; there are als schls that have limited access r resurces t participate in a cnnected sciety. These are just tw f the many reasns why a digital strategy is needed t listen t the issues and prepare a visin and plan n hw we can help ur cmmunities grw, embrace and participate in digital services. An Otag Digital Strategy will prvide a digital visin fr the regin whilst als identifying what is needed t address digital issues acrss ur cmmunities and ensure that the regin is well placed t take advantage f the digital infrastructure that is currently being rlled ut. What we d knw, is that there is research demnstrating that regins/cities that have a lw digital adptin see the fllwing issues: lw levels f lcal business cmpetitiveness difficulty in attracting and sustaining new business investments knwledge gaps and digital divide between thse wh knw and have access t digital services and thse wh dn t. What is needed? T develp a Digital Strategy the fllwing is needed: Extensive cnsultatin: key stakehlders cntributing t its develpment acrss business, health, educatin, lcal gvernment, turism, cmmunity grups, etc. (Wh t cnsult with will be agreed during the initiatin f the prject). An understanding f the digital infrastructure plans (UFB, RBI and zne 3). Latest research n digital initiatives in NZ and verseas. Understanding n the gvernment s rle and what is it planning. Prepared by: Stuart Dilln-Rberts, Dunedin Digital Office hell@digitalffice.c.nz,, Office: +64 (3) , Mbile: +64 (21)
13 13 T be successful an Otag Digital Strategy requires everyne t wrk tgether; lcal gvernment, businesses, and the cmmunity t help identify the digital needs and agree what is needed. Areas t cnsider during the cnsultatin prcess; Cnnectivity Cntent Educatin Innvatin UFB\RBI\zne 3 cverage what are the gaps in ur regin and what is the impact? Hw can the regin drive the priritizatin prcess? Hw can we expedite the rll-ut prcess? What can we d with the new build fibre? Where is the greatest need fr service? And, what can we d? Will the service be cst-effective and if nt, what can we d? D we have access t the cntent and services needed acrss ur cmmunities? What are the barriers fr ur cmmunities, businesses and prfessins using digital services? What services can we prvide t attract visitrs, businesses and meet cmmunity needs? D ur cmmunities have the skills t use digital services? D we have access t digital technlgy? What are the barriers fr limiting access? D ur cmmunities feel safe accessing the internet? What can we d t attract new businesses t ur regin? Hw can we attract innvatin? What services are visitrs expecting when the visit ur regin? Example areas t cnsider when develping the Strategy What are the Benefits? The benefits f an Otag Digital Strategy are: Develp a strategic visin fr digital services acrss Otag. Identify jint initiatives and prjects that can be develped acrss ur regin. Identify hw we can wrk tgether t take advantage f the new infrastructure and deliver services faster. Indicate hw reginal prjects can address the digital issues identified during the cnsultatin. Create a single vice t engage with the gvernment and vendrs t ensure that the regin is nt left behind. Page 2 f 2
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