Plus500CY Ltd. Statement on Privacy and Cookie Policy

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1 Plus500CY Ltd. Statement n Privacy and Ckie Plicy

2 Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and the privacy f individuals. We are als bund by principles cntained in the Prcessing f Persnal Data (Prtectin f the Individual) Law f 2001 and the EU e-privacy Directive. This Privacy Plicy Statement utlines hw we manage and prtect the persnal infrmatin yu give us and hld abut ur custmers ("The Plicy"). By visiting ur website and using ur services yur agreement t this Plicy is implied. This Plicy will be reviewed frm time t time t take accunt f changes t ur peratins r practices and, further, t make sure it remains apprpriate t any changes in law, technlgy and the business envirnment. Any infrmatin held will be gverned by ur mst current Plicy. Dwnlading the Plus500 Trading Platfrm is acceptance by yu f ur Privacy and Ckie Plicy. What infrmatin d we cllect? Yu supply us with yur persnal infrmatin thrugh the accunt applicatin prcess, which we are required t retain. We als maintain infrmatin as a result f yur trading activity, website usage and ckie plicy (see belw). When yu visit ur website r use ur services, we may als lg yur IP address, a unique identifier fr yur cmputer r ther access device (such as an ipad r iphne). Fr quality and cntrl purpses we may mnitr and recrd cmmunicatins with yu. Generally, this infrmatin is btained when yu agree t register as a custmer and use ur services. The ckie permissin settings in yur web brwser implies cnsent t ur ckie plicy. Hw d we use it? We use infrmatin abut yu in the fllwing ways: We use yur persnal details and infrmatin btained frm ther surces fr the purpse f satisfying regulatry and legal requirements, fr marketing, administratin and custmer services, t ensure that the cntent and services that we ffer are tailred t yur needs and interests. We keep yur infrmatin fr a reasnable perid fr these purpses. We may need t share yur infrmatin with ur service prviders and agents. Generally, we require that third party rganisatins wh handle r btain persnal infrmatin as service prviders acknwledge its cnfidentiality and undertake t respect Plus500CY Ltd. is licensed and regulated by the Cyprus Securities and Exchange Cmmissin as a Cyprus Investment Plus500CY Ltd. Statement n Privacy and Ckie Plicy v1 1

3 an individual's right t privacy and cmply with Data Prtectin principles including this Plicy. We r agents acting n ur behalf may: perfrm identity, mney laundering and fraud preventin checks and may pass yur details nt ther grup cmpanies and ther rganisatins (including law enfrcement agencies) invlved in fraud preventin and detectin wh may use yur infrmatin in the same way; investigate yur credit standing and in ding s may cntact banks, financial institutins and credit reference agencies; We may use the infrmatin yu prvide us t send yu SMS r cmmunicatins fr yu t view, this includes, but is nt limited t, margin calls r ther infrmatin. By prviding us with yur persnal infrmatin yu cnsent t ur prcessing yur persnal data fr the abve purpses. Yu als cnsent t ur transferring yur infrmatin, fr the abve purpses, t cuntries r jurisdictins which may nt prvide the same level f data prtectin as Cyprus. Cnfidentiality and Persnal Data Prtectin The Cmpany may cllect client infrmatin directly frm the Client (in his cmpleted Accunt Opening Applicatin Frm r therwise) r frm ther persns including, fr example, the credit reference agencies, fraud preventin agencies, banks, ther financial institutins, third authenticatin service prviders and the prviders f public registers. Client infrmatin which the Cmpany hlds is t be treated by the Cmpany as cnfidential and will nt be used fr any purpse ther than in cnnectin with the prvisin, administratin and imprvement f the Services, anti-mney laundering and due diligence checks, fr research and statistical purpses and fr marketing purpses. Infrmatin already in the public dmain, r already pssessed by the Cmpany withut a duty f cnfidentiality will nt be regarded as cnfidential. The Cmpany has the right t disclse Client infrmatin (including recrdings and dcuments f a cnfidential nature, card details) in the fllwing circumstances: Where required by law r a curt rder by a cmpetent Curt. Where requested by CySEC r any ther regulatry authrity having cntrl r jurisdictin ver the Cmpany r the Client r their assciates r in whse territry the Cmpany has Clients. T relevant authrities t investigate r prevent fraud, mney laundering r ther illegal activity. T such an extent as reasnably required s as t execute Orders and fr purpses ancillary t the prvisin f the Services. T credit reference and fraud preventin agencies, third authenticatin service prviders, banks and ther financial institutins fr credit checking, fraud preventin, anti-mney laundering purpses, identificatin r due diligence checks f the Client. T d s they may check the details the Client supplied against any particulars n any database (public r therwise) t which they have access. They may als use Client details in the future t assist ther cmpanies fr verificatin purpses. A recrd f the search will be retained by the Cmpany. Plus500CY Ltd. is licensed and regulated by the Cyprus Securities and Exchange Cmmissin as a Cyprus Investment Plus500CY Ltd. Statement n Privacy and Ckie Plicy v1 2

4 T the Cmpany s prfessinal advisrs prvided that in each case the relevant prfessinal shall be infrmed abut the cnfidential nature f such infrmatin and cmmit t the cnfidentiality herein bligatins as well. T ther service prviders wh create, maintain r prcess databases (whether electrnic r nt), ffer recrd keeping services, transmissin services, messaging services r similar services which aim t assist the Cmpany cllect, strage, prcess and use Client infrmatin r get in tuch with the Client r imprve the prvisin f the Services under this Agreement. T a Trade Repsitry r similar under the Regulatin (EU) N 648/2012 f the Eurpean Parliament and f the Cuncil f 4 July 2012 n OTC derivatives, central cunterparties (CCPs) and trade repsitries (TRs) (EMIR). T ther service prviders fr statistical purpses in rder t imprve the Cmpany s marketing, in such a case the data will be prvided in an aggregate frm. T market research call centers that prvide telephne r surveys with the purpse t imprve the services f the Cmpany, in such a case nly the cntact details the data will be prvided. Where necessary in rder fr the Cmpany t defend r exercise its legal rights t any curt r tribunal r arbitratr r Ombudsman r gvernmental authrity. At the Client s request r with the Client s cnsent. T an Affiliate f the Cmpany r any ther cmpany in the same grup f the Cmpany. T successrs r assignees r transferees r buyers, with ten Business Days prir Written Ntice t the Client. If the Client is a natural persn, the Cmpany will use, stre, prcess and handle persnal infrmatin prvided by the Client in cnnectin with the prvisin f the Services, in accrdance the Prcessing f Persnal Data (Prtectin f the Individual) Law f 2001 and the Cmpany is bliged t supply the Client, n request, with a cpy f persnal data which it hlds abut the Client (if any), prvided that the Client pays an administrative fee. By entering int this Agreement, the Client will be cnsenting t the transmittal f the Client s persnal data utside the Eurpean Ecnmic Area, accrding t the prvisins f Prcessing f Persnal Data (Prtectin f the Individual) Law f 2001 fr the reasns specified abve. Telephne cnversatins between the Client and the Cmpany may be recrded and kept by the Cmpany and recrdings will be the sle prperty f the Cmpany. The Client accepts such recrdings as cnclusive evidence f the Orders r cnversatins s recrded. The Client accepts that the Cmpany may, fr the purpse f administering the terms f the Agreement, frm time t time, make direct cntact with the Client by telephne, fax, , r pst. Use and management f ckies We may btain infrmatin abut yu by accessing ckies (text files which are stred by yur cmputer r ther access device) when yu visit ur website r use ur services. Ckies stre small pieces f infrmatin, such as names and addresses. We are able t d this by using web beacns (als knwn as clear GIFS r web bugs). Web beacns d nt stre additinal infrmatin n yur cmputer but, by cmmunicating with ur ckies n yur cmputer, they can remember things abut ur website which we use t imprve yur user experience. Plus500CY Ltd. is licensed and regulated by the Cyprus Securities and Exchange Cmmissin as a Cyprus Investment Plus500CY Ltd. Statement n Privacy and Ckie Plicy v1 3

5 We use functinality ckies t analyse hw visitrs use ur website and t mnitr website perfrmance and functin. This allws us t prvide a high quality custmer experience by quickly identifying and fixing any issues that arise. Fr example, we might use perfrmance ckies t keep track f which pages are mst ppular and which methd f linking between website pages is mst effective. Functinality ckies are used by the Plus500 Trading Platfrm t allw us t remember yur preferences and identify yu as a user, ensure yur infrmatin is secure and t perate mre reliably and efficiently. Fr example, ckies save yu the truble f typing in yur username every time yu access the Trading Platfrm, and recall yur preferences, such as which language yu wish t see when yu lg in. Yu can delete ckies any time yu want by using the settings in yur web brwser. Yu can als use yur web brwser t disable ckies, althugh this and ther websites may nt functin prperly if yu d this and yu may nt be able t sign in. Further infrmatin n deleting r cntrlling ckies is available at This website uses Ggle Analytics, a web analytics service prvided by Ggle, Inc. ("Ggle"). Ggle Analytics uses "analytical ckies" placed n yur cmputer, t help the website analyse a user's use f the site. The infrmatin generated by the ckie abut yur use f the website (including yur IP address) may be transmitted t and stred by Ggle n their servers. Ggle may use this infrmatin fr evaluating yur use f the website, cmpiling reprts n website activity and prviding ther services relating t website activity and internet usage. Ggle may als transfer this infrmatin t third parties where required t d s by law, r where such third parties prcess the infrmatin n Ggle's behalf. Ggle will nt assciate yur IP address with any ther data held. By using this website, yu cnsent t the prcessing f data abut yu by Ggle in the manner and fr the purpses set ut abve. Hw d we prtect yur infrmatin? We take apprpriate measures t ensure that the infrmatin yu disclse t us is secure, accurate, up t date and kept nly fr s lng as is necessary fr the purpses stated and in accrdance with the any statute f limitatins. It is held in secure cmputer strage facilities and subject t prcedures t prevent accidental lss, destructin r damage. Yu are entitled t ask fr a cpy f the infrmatin we hld abut yu (fr which we may charge a small fee) and t have any inaccuracies in yur infrmatin crrected. Please ntify us f any changes f address r any ther persnal circumstances t enable us t maintain a crrect recrd. When and hw t cntact us If yur persnal details change, if yu have any queries abut hw we use yur infrmatin, r wish t help us imprve this Plicy, please ntify us by cntacting us at: Plus500CY Ltd. is licensed and regulated by the Cyprus Securities and Exchange Cmmissin as a Cyprus Investment Plus500CY Ltd. Statement n Privacy and Ckie Plicy v1 4

6 Plus500CY Limited is authrised and regulated by the Cyprus Securities and Exchange Cmmissin, CIF Licence N 250/14. Plus500CY Ltd. 1 Siafi Limassl 3042 Plus500CY Ltd. is licensed and regulated by the Cyprus Securities and Exchange Cmmissin as a Cyprus Investment Plus500CY Ltd. Statement n Privacy and Ckie Plicy v1 5

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