in a Collaborative Learning Environment

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1 September 28-October 1, 2014 Gaylord Opryland Resort & Convention Center Nashville, Tennessee Enhance Your Professional Development in a Collaborative Learning Environment Enhance Your Professional Development For inpatient nurse managers and emerging leaders at the point in a Collaborative Learning Environment of care, Nurse Manager Priorities is a beyond-the-basics conference where forward-thinking influential leaders enhance your learning. Content focuses on the three critical nursing leadership competencies managing the business, managing people and managing yourself and features: Dynamic presentations utilizing a case study format to stimulate discussion of key leadership challenges and promote problem solving. Robust discussions and networking opportunities with peers and facilitators to provide management tools to take back. Professional development topics that will renew your spirit and enhance your ability to manage your staff. Register by 9/8 to Save! For more information, visit

2 September 28-October 1, 2014 Gaylord Opryland Resort & Convention Center Nashville, Tennessee Who Should Attend? Designed for inpatient nurse managers, charge nurses and emerging leaders at the point of care: Nurse Manager/Assistant Clinical Coordinator Clinical Director Supervisor/Assistant Charge Nurse Educator/Instructor Or a staff nurse who plans to move into a nurse manager role Table of Contents Learning Objectives...3 Accreditation/CNE...3 Facilitators...3 Preconference Agenda... 4 Main Conf. Agenda...5 Registration Information...6 Hotel Accommodations...7 Upcoming Events...7 Registration Form...8 Program Planning Karen Stutzer, RN, PhD, APN-C Mary Ann Cook, RN, MSN AACN Clinical Practice Specialist What does AACN s Nurse Manager Priorities mean for you? Thrive amid change, and take home tools to lead. Nurse leaders are in a unique position to impact a hospital s overall success while improving patient care and quality. Leading at the highest level takes exceptional preparation and a commitment to continued learning. The fourth annual American Association of Critical-Care Nurses (AACN) Nurse Manager Priorities offers the dynamic program you need to help you address the complexities of leading in an ever-changing healthcare environment. The conference includes up to 21 concurrent sessions and seven general sessions offering a flexible program that accommodates individualized learning plans for a wide range of nurse manager roles and experience: Assess your skills with the online AACN Nurse Manager Skills Inventory. Learn new strategies to improve patient satisfaction to impact healthcare funding and improve your hospital s financial health. Widen your range of communication styles to expand your influence and improve collaboration with team members and fellow leaders. Develop new skills to successfully introduce programs or processes to senior managers by managing up. Achieve shared outcomes with your team by effectively using meaningful recognition and acknowledgement. Share knowledge with your colleagues through opportunities for peer-to-peer learning, networking and support specifically tailored for the nurse leader. Don t miss this opportunity. Register today! Follow us 2 Visit for updates.

3 This conference will enable the nurse manager and emerging leader to: Utilize the Nurse Manager Skills Inventory tool and various educational sessions to facilitate leadership development. Identify innovative strategies and tools to manage patients and staff resulting in cost savings and revenue enhancement. Engage staff through collaboration, teamwork, recognition and effective change management for a healthy work environment. Analyze the importance of nursing informatics and social media on patient safety. Hot topics in this year s program include: Accreditation The American Association of Critical-Care Nurses (AACN) is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center s Commission on Accreditation. Continuing Nursing Education (CNE) Up to 22.0 contact hours including a networking event, live session and online resources Empowering Your Staff to Lead Through Engagement Building a Model of Collaboration with CNSs and NPs Understanding Benchmarking and Productivity Tools Creating a Healthy Work Environment for Meaningful Recognition Evidence-Based Practice and Patient Safety Innovative Initiatives that Matter CSI and Beacon Just Culture: Nurses as Second Victims I have attended other nurse management conferences for years and was tired of the same information year after year. AACN Nurse Manager Priorities provided information that can easily be adapted for daily use in my position as Nurse Director. Great conference! Register today at 3

4 CONFERENCE FACILITATORS AACN Nurse Manager Priorities features nationally recognized expert facilitators. Our facilitators create a collaborative learning environment that includes the latest innovations in nursing practice, research and evidence-based guidelines to enhance your professional development. They welcome the opportunity to learn with and from you to improve nursing practice. Michael Ackerman, APRN, DNS, CS, FCCM Buffalo, NY Nancy Albert, PhD, RN, CCNS, CHFN, CCRN, NE-BC, FAHA, FCCM Cleveland, OH Mary Bylone, RN, MSM, CNML Hartford, CT Kay Clevenger, RN, MSN Indianapolis, IN John F Dixon Jr, PhD, RN, NE-BC Dallas, TX Michelle Forcier, RN, BSN Middletown, CT Vicki Good, RN, MSN, CENP Springfield, MO Kathye Habig Nippert, RN, MSN, FACHE Cincinnati, OH Kathi Hoffman, MSN, RN, PCCN Pompton Plains, NJ Debra Honey, MHA, RN, FACHE, CENP Chattanooga, TN Susan Lacey, RN, PhD, FAAN Hattiesburg, MS Stephanie Meyer, RN, MS-FNP Kansas City, MO Lisa Pettrey, RN, MS, CNEA-BC Dublin, OH Susan Scott, PhD, RN Columbia, MI Karen Stutzer, PhD, RN, MS, APN-C Butler, NJ Joanne F Turka, MSN, RN-BC,CCRN Alumnus Pittsburgh, PA Dave Hanson, RN, MSN, CNS, NEA-BC Los Angeles, CA Make the most of this opportunity for learning and leadership growth by filling out the AACN Nurse Manager Skills Inventory before the conference. Bring it with you as a guide to select your learning opportunities. Go to 4 Visit for updates.

5 MAIN CONFERENCE AGENDA Sunday, September 28, 2014 Time Opening Session Facilitator Networking Session and Reception 5:00 p.m. Step Forward into the Power of Networking Monday, September 29, 2014 Mary Bylone Vicki Good Time Plenary Session Facilitator 7:30 a.m. Surviving and Thriving in the Current Environment Mary Bylone 9:15 a.m. Reinventing Critical Care Nursing to Meet Today s Nursing Needs Nancy Albert 10:45 a.m. Innovative Initiatives that Matter: CSI and Beacon Overview 12:00 p.m. Lunch on Your Own Concurrent Sessions Susan Lacey Michelle Forcier 1:30 p.m. Patient Safety: A Journey to Excellence and Patient Safety Vicki Good Value Based Purchasing: Nursing's Impact The Important Role of Nurse Leaders in Preventing and Stopping Lateral Violence 3:15 p.m. A Deeper Dive into the Beacon Journey Coaching and Mentoring for Success Project Management Skills for the Nurse Leader: The Nuts & Bolts Deborah Honey Kay Clevenger Michelle Forcier Kathi Hoffman Deborah Honey Dave Hanson 4:45 p.m. Building a Model of Collaboration with APRNs Michael Ackerman Create a HWE for Meaningful Recognition Empowering Staff through the AACN CSI Academy Tuesday, September 30, 2014 Kay Clevenger Susan Lacey Time Concurrent Session Facilitator 7:30 a.m. Benchmarking and Productivity: Tools for Success Kathye Habig Nippert Engagement: Key to Optimal Work Environments Karen Stutzer Silence: New Never Event Michael Ackerman 9:15 a.m. It s OK to be Number 1 on your List Mary Bylone Your First Year as a Nurse Manager Recruiting and Hiring Humans, not Refined Resumes Kathi Hoffman Stephanie Meyer 10:45 a.m. Budgeting for the Not so Financially Inclined Michael Ackerman Developing a Personal Leadership Plan Informatics: Not Just for Geeks 12:00 p.m. Lunch on Your Own Plenary Session Kathye Habig Nippert Joanne Turka 1:00 p.m. Leading with Accountability - How to be the Best Version of You Stephanie Meyer 2:30 p.m. Social Media: How it Impacts Nursing Care Joanne Turka 4:15 p.m. Nurses as Second Victims Susan Scott Wednesday, October 1, 2014 Time Concurrent Sessions Facilitators 7:30 a.m. Nurses as Second Victims: Caring for our Own Susan Scott 9:00 a.m. Driving your Own Career and Guiding Others So You Have a Professional Nursing Practice Model Now What Do You Do with It? Addressing Challenging Employees: The 80/20 Rule in Action Lisa Pettrey John Dixon Jr Lisa Pettrey 10:00 a.m. Leading Staff through Moral Distress Karen Stutzer Ingredients for Cooking up a Healthy Work Environment Closing Session John Dixon Jr 11:45 a.m. Plenary Session - Closing Remarks Karen Stutzer Note: The conference agenda is subject to change. Register today at 5

6 REGISTRATION INFORMATION Register now for AACN Nurse Manager Priorities. Conference registration and hotel rooms are limited; early registration and hotel reservations are advised. Out of consideration to registrants, children of any age and spouses may not attend the sessions. Main Conference Rates* Member Non- Member Main Conference Early-Bird Rate (On/before 9/8/14*) $515 $545 Main Conference Regular Rate (After 9/8/14) $565 $595 *Processed in U.S. dollars. **Postmarked or phone/fax/online registration and fees received on/before 9/8/14. Register (Payment in full required) Online: aacnconferences.org/priorities Phone: (888) Monday-Friday, 9:00 a.m. 5:00 p.m. EST Fax: (404) Mail to: AACN Conferences c/o Meeting Expectations 3525 Piedmont Road, Building 5, Suite 300 Atlanta, GA Note: September 15 switches to phone only. Please allow up to two business days for your registration to be processed (two weeks for mailed registration). An confirmation will be sent once the processing has been completed. Payment Check/Money Order: Payable to Meeting Expectations and enclose with Registration Form. A $30 fee is charged for any returned check. Credit Card: Visa, MasterCard, Discover, American Express Tax Deductibility Expenses of training, tuition, travel, lodging and meals to maintain or improve professional skills may be tax deductible. Consult your tax adviser. I attended the conference and my entire unit will gain from the knowledge I attained and the networking relationships that I made! Substitution Policy Attendee substitutions from the same company will be accepted. Please send your request in writing to registration@aacnconferences.org or by fax to (404) no later than September 15, After September 15, 2014, all substitutions must be completed on-site. Cancellation Policy Cancellations must be received in writing via , fax or mail by September 15, 2014 to qualify for a refund. A full refund minus a $75 administrative fee will be refunded if request is made on or before September 15. After this date no cancellations will be accepted, and the registrant will be liable for the full conference registration rate. Please allow 4 6 weeks for processing. Consent As a condition of admission to this event, I hereby irrevocably consent to and authorize AACN Conferences to photograph and record video images of me at this event and to use and publish the same. All negatives, prints and digital files shall be solely the property of AACN. Questions? For questions on completing this form, please contact the conference registrar at registration@aacnconferences.org or call (404) or toll free (888) , Monday Friday, 9:00 a.m. 5:00 p.m. EST. ADA and Auxiliary Aids If you require auxiliary aids in accordance with the ADA, please registration@aacnconferences.org or call (404) at least 30 days prior to the conference. 6 Visit for updates.

7 HOTEL ACCOMMODATIONS Experience Gaylord Opryland world-class service and modern amenities. Minutes from Nashville International Airport (BNA) nestled in a bend of the meandering Cumberland River and next to the Grand Ole Opry, the Gaylord Resort and Convention Center is the perfect setting for AACN Nurse Manager Priorities. Music City Named one of the Best Places to Travel in 2014 by Travel + Leisure magazine, Nashville is famous worldwide for its musical heritage, evolving restaurant scene and Southern hospitality. Luxurious Accommodations Beautifully decorated guest rooms offering high-speed Internet access, in-room refrigerator and a coffee maker with complimentary coffee and tea provide a relaxing environment to ensure you start your day relaxed, refreshed and ready to learn. Room Rate AACN has secured a block of rooms at the Gaylord Opryland Resort & Convention Center for attendees. Reserve early and take advantage of the special group reservation rate while inventory is available. The special rate of only $127 for Single/Double per night* is available September 28 - October 2 (checkout Fri, October 2). (*includes an $18 resort fee; Room Tax and City Tax extra, 12.25% and $2.50 respectively) Gaylord Opryland Resort & Convention Center 2800 Opryland Drive Nashville, TN Book Online Reserve through the link provided at aacnconferences.org/ priorities/hotel Book by Phone Call (888) or (615) Refer to the group code M-10DK2Y, and mention you are with the AACN Nurse Manager Priorities. Reserve your room before September 5, 2014 to get the special event rate. AACN Conferences September 28-October 1, 2014 Nashville, TN With faculty experts who understand firsthand the challenges of caring for not quite ICU patients, our evidence-based content is designed to address a wide range of progressive care patients needs and provide direct clinical application of the evidence. May 17-21, 2015 San Diego, CA Join us at AACN s National Teaching Institute & Critical Care Exposition, where you can update your knowledge, refine your skills and always learn something new at the premier conference for high acuity and critical care nurses. For more information, visit

8 Mail, fax or the completed form and payment to: AACN Conferences c/o Meeting Expectations 3525 Piedmont Road Bldg 5, Ste 300 Atlanta, GA Fax (404) REGISTRATION RATES (U.S. dollars): REGISTRATION TYPE Main Conference Early-Bird Rate Main Conference Regular Rate MEMBER $515 $565 NON-MEMBER $545 $595 NON-PROFIT ORG. U.S. POSTAGE PAID LAGUNA BEACH, CA Permit No. 367 REGISTRANT INFORMATION (*denotes a required field) *First Name *Last Name Badge Name (if different from above) Credentials (for badge) *Place of Employment * AACN Member #/Customer ID * Title AACN Conferences c/o Meeting Expectations 3525 Piedmont Road Building Five, Ste 300 Atlanta, GA *Address *City PAYMENT SUMMARY Early Fee Postmark Deadline: September 8, 2014 *State *ZIP *Country Main Conference Tuition + $ * TOTAL PAYMENT ENCLOSED $ *Phone Fax Check/money order payable to Meeting Expectations (details, see pg. 6) Visa MasterCard American Express CONFERENCE DETAILS Please see for the detailed agenda. Credit Card# Exp Date CVV# RESERVE YOUR CONFERENCE HOTEL Take advantage of the very special group rate of $127. Reserve your room today at Print Cardholder s Name Billing Address City State Zip Payer Don t miss this opportunity. Register today! Payer Phone Cardholder s Signature