2014 Care Transitions Forum

Transcription

1 2014 Care Transitions Forum COLLABORATING TO STRENGTHEN CARE TRANSITIONS November 10-11, 2014 Holiday Inn Harrisburg-Hershey Grantville, PA REGISTER TODAY! Get ready for an interactive forum where learning happens not just from the national experts, but from the connections you make with participants from all facets of the health care continuum from across the state. The sessions will get the audience talking about the work, the challenges, and the opportunities for all who are working together to transform health care in Pennsylvania.

2 Forum Overview: By improving transitions of care, providers can engage patients, share care plans, and coordinate efforts to ensure that patients receive the right care at the right time, helping reduce unnecessary hospital readmissions. This statewide conference will feature national, Pennsylvania, and regional perspectives on innovative strategies to improve transitions in care, with a focus on participation, action, and collaboration. Representatives from across the care continuum will share their insights and expertise on person-centered, effective practices, and methods for overcoming barriers. A combination of plenary speakers, breakout sessions, roundtable discussions and networking time will provide multiple opportunities for translating ideas into action. Six different breakout sessions will allow you to maximize your learning experience and attend the sessions that are of special interest to you! Don t miss the opportunity to explore innovative patient care transitions concepts and dialogue with others about how to make an impact and start the momentum towards collaborating together. Most of all challenge yourself and each other to think about how you can take what you learn back to your own organization and make it applicable, meaningful, and scalable to meet your unique needs and challenges. Participants will be able to: Describe national, state, and regional efforts to improve care transitions Discuss strategies to improve cross continuum partnerships Identify available resources and effective practice to facilitate better care Describe the roles to be played by both acute and post-acute providers in managing patients across a broad continuum Discuss application of medication reconciliation, physician integration into care settings, an enhanced communication among providers to deliver better care Evaluate how care coordination strategies interface with emerging models of care such as medical home and accountable care organizations Who Should Attend: This conference will be of particular interest to nurses, physicians, discharge planners, case managers, emergency department staff, home health executives, nursing home administrators, quality leaders, pharmacists and any health professionals interested in improving care transitions across the continuum including hospitals, home health agencies, skilled nursing facilities, rehab hospitals, hospices, physician practices, and numerous other providers and community organizations that support care delivery.

3 MONDAY, NOVEMBER 10, :30 p.m. 2:30 p.m. Registration 2:30 p.m. 2:35 p.m. Welcome and Opening Remarks Michael J. Consuelos, MD, MBA Senior Vice President, Clinical Integration, HAP 2:35 p.m. 3:40 p.m. Improving Care Transitions: Where We ve Been and Where We Need to Go Cheri Lattimer, RN, BSN President and CEO, Consulting Management Innovators Executive Director, National Transitions of Care Coalition (NTOCC) 3:40 p.m. 3:50 p.m. Break Ineffective transitions of care are a symptom of the fragmented health care delivery systems. This session will look at the scope of the problem and interventions that have shown to be effective. You ll hear about opportunities to achieve a delivery and payment system that recognizes the preferences of the patient and their family caregivers and advances coordinated care. 3:50 p.m. 4:55 p.m. Behavioral Health Issues & Interventions to Support Effective Care Transitions Susan C. Sargent, MBA Sargent Healthcare Management Advisors Participants will discuss the impact of patients with complex medical and comorbid behavioral (mental health and substance abuse) conditions in health systems, and present strategic alternatives for introducing evidence-based, integrated care which can positively affect the costs, access, and overall quality of care. 4:55 p.m. 5:15 p.m. Effective Addictions Treatment Resources for Providers Kenneth J. Martz, PsyD CAS Pennsylvania Department of Drug and Alcohol Programs 5:15 p.m. 7:00 p.m. Welcome Reception with Sponsors

4 TUESDAY, NOVEMBER 11, :30 a.m. 8:30 a.m. Breakfast and Networking with Sponsors 8:30 a.m. 9:30 a.m. BREAKOUT SESSIONS - #1 Care Coordination for the Complex Patient through the Continuum Dana Begley, MHA, FACHE Vice President, Medical Management & Post-Acute Services, Conemaugh Health Jamie Jones BSN, RN Population Health Coordinator, Holy Spirit Health System Making the Business Case for Care Transitions Cheri Lattimer, RN, BSN President and CEO, Consulting Management Innovator Executive Director, National Transitions of Care Coalition (NTOCC) Jane Whitney, RN, BSHA Director of Population Health & Quality Improvement, Spirit Physician Services, Inc. 9:40 a.m. 10:40 a.m. BREAKOUT SESSIONS - #2 Medication Management & Reconciliation Across Settings Matthew Grissinger, RPh, FISMP, FASCP Director, Error Reporting Programs Institute for Safe Medication Practices Advance Illness Planning & Management: The Missing Piece Alexander R. Nesbitt, MD Medical Director, Hospice and Palliative Care Susquehanna Health Jacqueline Hahn, RN, BS, CPUR, CCM Director Case Management Mount Nittany Medical Center 10:50 a.m. 11:50 a.m. BREAKOUT SESSIONS - #3 Effective Patient Teaching: Using Teach Back and Other Strategies to Tackle Health Literacy Cindy Hipszer, RN, MSN, CCRN, CNML Program Manager PA-Hospital Engagement Network, HAP Post-discharge Strategies Working Together Across the Continuum Lisa M. Marsilio, MBA Executive Director, Good Shepherd Penn Partners Elaina Kim Watts RN, BSN, MHA, CCM Director of Care Coordination, Nazareth Hospital Kimberly Goodall, NHA, MS ManorCare Health Services, Post-Acute Rehab & Skilled Nursing 11:50 a.m. 12:35 p.m. GROUP LUNCHEON

5 12:35 p.m. 1:45 p.m. Community Engagement Across the Continuum Jane Brock, MD Chief Medical Director, The National Coordinating Center for the Integrating Care for Populations & Communities Aim Empowering patients and caregivers to navigate care transitions successfully is a critical piece of improving the system. This session will explore strategies for enhancing information transfer between health care providers and patients, developing consistent workflow processes, and increasing patient activation and satisfaction. 1:45 p.m. 2:30 p.m. Building Alliances: Communities in Action Community-based Care Transitions Program Panel will include representation from Area Agency on Aging, hospital, long-term care, and post-acute providers. 2:30 p.m. 2:40 p.m. Break Betty Jo Robinson Director, Long Term Care Access, Philadelphia Corporation for Aging Steven Carson, RN, BSN, MHA Vice President, Clinical Integration, Temple University Health System Cindy McGlone, MBA Vice President Health Care Services, Einstein Health Network Mimi Schaible, RN, MSN, MBA Senior Vice President for Business Development, VNA of Greater Philadelphia 2:40 p.m. 3:30 p.m. Building the Care Coordination Team through Provider Engagement Cheri Lattimer, RN, BSN President and CEO, Consulting Management Innovators Executive Director, National Transitions of Care Coalition (NTOCC) Improving care coordination and care transitions requires not only changes to structure and process but enhanced communication and collaboration among providers, facilities, care management professionals, patients and family caregivers. It s not an easy task, but not impossible either. This session will discuss the gaps and barriers to achieve high performance in care coordination, look at the issues of physician and team engagement, and evaluate common elements associated with improving care coordination and transitions. 3:30 p.m. Forum Wrap-up and Adjournment

6 CONTINUING EDUCATION CREDITS Nurses (CNE): The Hospital & Healthsystem Association of Pennsylvania (HAP) is an approved provider of continuing nursing education by the Pennsylvania State Nurses Association (PSNA), an accredited approver by the American Nurses Credentialing Center s (ANCC) Commission on Accreditation. The Hospital & Healthsystem Association of Pennsylvania (HAP) designates this activity for a maximum of 8.25 contact hours. Credit will be awarded based on self-reported attendance, and completion of a program evaluation form will be required prior to leaving the meeting venue. Nurses should only claim credit commensurate with the extent of their participation in the activity. ACHE Qualified Education Credit (non-ache): HAP is authorized to award 8.25 hours of pre-approved ACHE qualified education credit (non-ache) for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE qualified education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification. General certificates of attendance will be issued to all participants. Some national, state, and local licensing boards and professional organizations will grant continuing education credits for attendance when you submit the course outline (save the brochure) and your certificate of attendance. It is recommended you contact your own board or organization to find out what is required. DISCLAIMERS AND DISCLOSURES: The Hospital & Healthsystem Association of Pennsylvania (HAP) is committed to offering educational programs that promote improvements or quality in health care and are developed free of control of commercial interests. Reasonable efforts are taken to ensure that our programs are balanced, independent, objective, scientific, and in compliance with regulatory requirements. Faculty and planning committee members are asked to disclose all relevant financial relationships with commercial companies, and HAP has a process in place to resolve any conflict of interest so that information is presented fairly and without bias. Disclosure of a relationship is not intended to suggest or condone bias in a presentation, but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

7 DATES, LOCATION, PARKING, AND REGISTRATION FEES: NOVEMBER 10-11, 2014 Holiday Inn Harrisburg-Hershey Exit 80, I Station Road Grantville, PA (717) (888) (Holiday Inn Reservations) Room Block Cut-off Date: 5:00 p.m., Saturday, October 18 RESERVATIONS: HAP has reserved a limited block of rooms at the Holiday Inn for the evening of Monday, November 10. Please call the hotel directly by 5:00 p.m. on Saturday, October 18, at (888) for overnight accommodations, and reference The Hospital & Healthsystem Association of Pennsylvania (HAP) to access the special rate of $ (single/double), plus applicable occupancy and state taxes. After 5:00 p.m. on October 18, reservations will be accepted on a space and rate availability basis, and the special rate cannot be guaranteed. PARKING: Hotel provides complimentary parking for all hotel guests in an open lot. FEE*: (includes morning and afternoon breaks, evening welcome reception, group luncheon on Tuesday, and access to online handout materials) $199 per person HAP member hospitals and health systems, LeadingAge PA, The Pennsylvania Home Care Association $299 per person non-hap member rate *Payment of fee required by date of program. REGISTRATION DEADLINE: November 3. Early registration is encouraged since space is limited. CANCELLATION POLICY AND REFUNDS: Registrants are responsible for the full fee if cancellations are received after November 3. Cancellations must be received in writing. No refunds will be issued for no-shows. Substitutions are permitted.

8 2014 Care Transitions Forum ( ) November 10-11, 2014 Holiday Inn Harrisburg-Hershey, Grantville, PA A. PERSONAL INFORMATION: Hospital/Health System: Address: City/State/Zip: Name: Title: Telephone: (Confirmation will be sent to registrant s address) Please list any special needs or dietary restrictions: B. WELCOME RECEPTION AND SPONSOR EXHIBITS: (included in registration fee): Yes, I will attend the Welcome Reception and Sponsor Exhibits on Monday evening, November 10, from 5:15 p.m. 7 p.m. No, I will not attend. C. BREAKOUT SESSION SELECTIONS: Please select the breakouts you plan to attend on the morning of day two. CHECK ONLY ONE PER TIME BLOCK. Your selections are important, as your choices will determine the seating for each session. FIRST Breakout Session (select ONLY ONE): 8:30 a.m. 9:30 a.m. Care Coordination for the Complex Patient through the Continuum Making the Business Case for Care Transitions SECOND Breakout Session (select ONLY ONE): 9:40 a.m. 10:40 a.m. Medication Management Across Settings Advanced Illness Planning & Management: The Missing Piece THIRD Breakout Session (select ONLY ONE): 10:50 a.m. 11:50 a.m. EASY AND CONVENIENT WAYS TO REGISTER: FAX: Register by faxing registration form to (717) Include your credit card information. MAIL: When registering by mail, first fax form to (717) Follow by mailing original registration form and check made payable to HAP Education and Research Services to: HAP Education and Research Services PO Box 3344 Harrisburg, PA REGISTRATION DEADLINE IS NOVEMBER 3, 2014 Early registration is encouraged since space is limited. (Walk-in registrations will require payment onsite). Registration cancellation policy and refunds: Registrants are responsible for the full fee if cancellations are received after November 3, No refunds will be issued for nonattendance. Substitutions are permitted. Cancellations must be received in writing. For more information, contact HAP Education Services, at (717) , or HAP Education Services. Effective Patient Teaching: Using Teach Back and Other Strategies to Tackle Health Literacy Post-discharge Strategies Working Together Across the Continuum (continued)

9 REGISTRANT NAME (continued): D. FEE: Please check the appropriate box below. $199 per person HAP member, LeadingAge PA, or The Pennsylvania Home Care Association rate $299 per person non-hap member rate E. PAYMENT (payment of fee required by date of program): Check payable to HAP Education and Research Services Amount enclosed: $ Visa MasterCard ONLY (American Express and Discover not accepted) Authorized Charge Amount: $ Card Number: Expiration Date: / Cardholder s Name: Phone: Cardholder s Signature (REQUIRED) **RETURN TO HAP BY NOVEMBER 3, 2014** FAX: Register by faxing registration form to (717) Include your credit card information. MAIL: When registering by mail, first FAX FORM TO (717) Follow by mailing original registration form and check made payable to HAP Education and Research Services to: HAP Education and Research Services, PO Box 3344, Harrisburg, PA Early registration is encouraged since space is limited. (Walk-in registrations will require payment onsite). Registration cancellation policy and refunds: Registrants are responsible for the full fee if cancellations are received after November 3, No refunds will be issued for non-attendance. Substitutions are permitted. Cancellations must be received in writing. As a courtesy to participants, it is HAP s general practice to distribute attendance lists at conferences. Lists do NOT include any personal contact information, such as telephone number, address, or mailing address; however, if you wish to opt-out of having your name, title, and organization included on the attendance list, please check the box above. Questions? Contact HAP Education Services at (717) , or HAP_Education_Services@haponline.org