Microrentals Rental Services

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1 Microrentals Rental Services Microrentals is an IT Solutions company based in Sydney, Australia with our operation committed to providing your business with outstanding service and cost effective solutions for equipment rental. We have team of IT experts have been in the business since 1986 and have a proven background in providing commercially viable solutions for their clients across a variety of corporate clients. Microrentals affordable rental offering ensure that your business can remain at the forefront of technology with the latest equipment without having to tie up your capital. We offer customised solutions so that your business can obtain and upgrade your equipment whenever you need to. Our commitment to delivering the highest level of service to our customers and our ability to provide you with no fuss means that your business can have the competitive edge with the technology and equipment you need now. No need to be frustrated by old-fashioned equipment slowing you down - refresh your technology by renting that new equipment. You can t be in business today, using yesterday s technology, and expect to be in business tomorrow! If you are putting off buying that new equipment that will help make your business run better just because you don t have the money right now, renting is the answer. So why buy new equipment, when there are so many benefits of renting rather than buying? With technology constantly changing, computers and electronic equipment need to be replaced every year if you want to stay up to date in your business. We at Microrentals bring the latest technology that is easy and affordable.

2 Buying new technology can be costly, particularly if you re managing a business budget. When you choose to rent, you can avoid large lump-sum purchases. Rent with Microrentals and you ll pay manageable small monthly rental payments - it s an easier and more efficient way to manage your monthly budget. And, the low monthly cost of renting means that you can afford to upgrade your equipment as new technology rolls out. Managing cash flow can be a significant challenge for small businesses. This is why we are here to make your business afford the technology you need. You can get equipment s on rent; you can avoid the high up-front cost of buying computers and other technology outright. This allows your business to spread your payments and manage your monthly cashflow. At Microrentals, we continuously work for betterment of our customers by offering value added and cost-effective solutions. Is your office equipment out of date? Perhaps your computers are slow and an important tool such as the company projector needs replacing. For many businesses in this situation, it s rare that there is available capital for a complete office refit. Here we will rent equipment; you don t need to have a big cash reserve ready to go for purchasing the equipment s. You simply need to call us with your requirement and we will update your entire IT system. This reduces the likelihood of software conflicts and networking problems by ensuring all staff is working on the same technology. Microrentals is one-stop solution for all your technology requirements. We offer a wide range of well-maintained conveniently located high-end Laptops, Desktops, Servers, Apple Mac, ipads, LED Screens, Touch screens, Audio Visual equipment s, Shredders, Projectors, Whiteboards, Smart phones, Scanners, Printers, Copiers, Wireless/WiFi equipment s and UPS. Microrentals have technical sales people who can offer you a solution to your specific needs assisting you to get your job done right the first time. Microrentals have different rental options to best suit you. We offer day, week, month, yearly

3 or more solutions. We have excellent technical support, so we will deliver the right equipment/solution, at a competitive price, when and where you need it. This covers wide range of office equipment s that you need for running your business. We are here to serve our customers by making latest technology easy and affordable.

4 Microrentals IT Hardware Sales In the last 27 years Microrentals has emerged as a company providing complete IT Hardware solutions to the entire Australia region. The company's strength is over having top notch IT professionals with sound academic background and rich experience. The company houses the state of the art infrastructure to provide the customers with the best of service. Whether your business requires a single service or a combination of services, we can cater to your unique needs. Microrentals will be your technology partner as we value your business goals and as your partner, we are committed to providing you with the solutions that help you achieve your strategic goals. Microrentals believes that quality, price and service are the three factors critical to the success of any organizaton. Satisfied customer is 'key to success' for any organization. Keeping this in mind, our policies and strategies are designed, focused on the needs of the customer. In today`s world, success depends on how well equipped, informed and connected you are. For this you need someone and who is reliable and understands your smallest need who has been your most trusted IT equipment supplier for many years. It is also an ideal and convergent point with the best multiplebranded quality products, with a prompt and ever-smiling, sales service, which has created an unbreakable bond between Microrentals and you. Our major business associates: DELL, SONY, LG, SAMSUNG, ACER, HP, INTEL, AMD, SEAGATE, LOGITECH, ASUS, CISCO, MICROSOFT, APC, IBM, LENOVO, NET GEAR, NETCOMM and many more.

5 Microrentals Web Solutions Our team of web developers provides the most effective solutions to client s needs. We are proficient in all areas of the web. Our website programming is clean, without complications or unnecessary content. We pay great attention to accessibility with effective back-end management and easy to use and intuitive admin areas. Not only are our experienced developers trained to provide all your web development service, they are trained to stay within budget. Whether you are after an ecommerce system, a company CRM, or a tailored online submission form, we can make it happen within budget, and on time. A shopping cart keeps your business open 24/7, 365 days a year. Nowadays, consumers watch TV, check their Facebook and shop all at the same time. Make sure your business is there to capture this new multi-tasking, multi-media consumer. A shopping cart works like a round the clock salesperson. Microrentals provide branding services that include: Logo design Visuals Banners Marketing Collateral Guidelines

6 The purpose of branding is to create awareness about a product or service. It helps companies market their products or services under a single name and create brand loyalty. If you are launching a new service or product, or going for corporate rebranding, you ll need the assistance of Microrentals whom you can trust. Let s be partners to create a great brand. We combine design and marketing expertise, match it with extensive research and listen to you for your guidance on your target market, positioning of your brand and business strategy. We research your target market and do the audience analysis and consider consumer buying behaviour extensively, so that the brand we create is specific to you and your business only. Whether we build you a new site, or you have an existing site, let us manage the ecommerce system or branding for you. We keep you ahead of your competition by researching adding new features/requirements. We can provide professional consultants to engage your customers and deliver your brand. We understand that customers keep coming back for fresh content, and a consultant can sell your brand while informing. We change and update the content so your site is always compelling.

7 We understand the value of search engine optimisation and incorporate SEO during the development phase rather than waiting till the website is complete. With the help of our SEO team, we ensure that best search engine optimisation practices are included in your website, so that you don t need to make unnecessary expensive changes later on. Our unique web development process involves clear identification of your business goals and detailed planning of the steps required to achieve those goals.

8 Our specialty range of Search Engine Optimisation services will help you attract new potential clients and generate more sales. We are equipped with a team of highly skilled professionals dedicated to execute a series of premium SEO services including detailed keyword and marketplace research, preparing unique, original content, optimisation of title tag, meta keyword, HTML code optimisation, directory submissions and a lot more. As professionals, we understand that SEO or search engine optimisation is an integral part of the online marketing. Our objective is to enhance a website s position on organic search results. With unsurpassed research capabilities, our expert team of professionals delivers the best services that exceed client expectations.

9 Microrentals VoIP Services Voice over Internet Protocol, or IP Voice is simply the latest technology that allows you to save on your phone calls. You make and receive phone calls just like you do now, even using the same handset (residential services only), but instead of your calls being sent over a regular phone line they travel over your high speed Internet connection. How Does it Work? Our VoIP phone connects directly to your broadband Internet. Simply plug our Voice Box into your current broadband modem, then connect your normal handset to the Voice Box. You can start making calls straight away. You don t even have to have your computer switched on. We allocate you a new number so you can receive and make calls out on our VoIP, saving you heaps on your phone calls. Get the latest phone system without getting a phone system! Our Hosted ipbx solution provides you with all the benefits of a traditional phone system but without the huge upfront or upgrading cost and double the flexibility. Expand your system for just the cost of a phone handset Add in house extensions anywhere in Australia Free calls between all your offices Your desk extension can ring on your mobile phone (anywhere in the world!) Super low rates for calls Eliminate standard line rental charges Call quality virtually the same as you currently experience Free IVR service

10 Hosted ipbx Features Simultaneous Ring (Twinning) Streamline your work flow by having your mobile and desk phone ring simultaneously. Answer on either handset. Great for when you are out of the office. Auto Attendant (IVR) Eliminate or reduce the cost of a receptionist by having your clients automatically queued and directed to the correct department or user, and educate your clients about your business whilst they are on hold. Conference Room Order a conference room for a low set monthly fee which you can use any time of day or night. Simple to use as your conference participants call in to a local number at the scheduled time with only standard call charges applying. No expensive set up charges, or exorbitant call charges. Voic to Converting your messages to means you can listen to them anytime anywhere, even with a smartphone in the field Keep Out-of-Office Employees Connected An extra extension can be created for a worker operating from home so they can take calls as if they were in the next office. Those travelling overseas can connect via a hotel wireless connection via their laptop and still be in the office. Multiple Extensions per Handset One employee can answer calls for multiple company entities or departments.

11 Microrentals Managed Services Offerings Remote monitoring and management (RMM) Remote monitoring and management (RMM) is a collection of information technology tools that are loaded to client workstations and servers. These tools gather information regarding the applications and hardware operating in the client s location as well as supply activity reports to the IT service provider, allowing them to resolve any issues. RMM usually provides a set of IT management tools like trouble ticket tracking, remote desktop monitoring, support and user information through a complete interface. RMM is the proactive, remote tracking of network and computer health. RMM helps to enhance the overall performance of present technical support staff and take advantage of resources in a much better manner. With RMM, we can increase productivity by monitoring various workstations and multiple clients simultaneously. They can also quickly resolve issues even before the clients experience these issues in their environment. The RMM solution also helps to automate scheduled maintenance tasks. RMM tools make use of agent technology, allowing the direct control over applications operating on a system. Remote agents have the ability to connect without any firewall issues, VPNs, or configuring routers, and to carry out the requirements of their clients even when offline. With RMM tools, the technicians can fix issues without ever signing directly in to the infected machine with the help of the agent and console, even if the client is still using a server or computer. The RMM is capable of detecting problems, reporting them back to the service providers, and permitting technical experts to fix these problems remotely. In addition, RMM solutions offer highly effective management and maintenance functions. Active maintenance consists of managing and deploying OS updates, defragmenting hard disks, updating antivirus definitions, and so on. RMM is a highly effective administration tool for system administrators.

12 IT Asset Management IT asset management is an important part of an organization's strategy. It usually involves gathering detailed hardware and software inventory information which is then used to make decisions about hardware and software purchases and redistribution. IT inventory management helps organizations manage their systems more effectively and saves time and money by avoiding unnecessary asset purchases and promoting the harvesting of existing resources. Organizations that develop and maintain an effective IT asset management program further minimize the incremental risks and related costs of advancing IT portfolio infrastructure projects based on old, incomplete and/or less accurate information. Getting a clear view of the hardware and software assets owned by your organization will give you an understanding of the impact and value of the investments you've made.

13 Software Deployment Software deployment is all of the activities that make a software system available for use. Deploying, updating and managing software is a required yet time consuming process for any IT professional. Without the ability to manage by policy, trying to stay in compliance with organizational and external regulatory requirements becomes a nightmare. Microrentals Software Deployment and Update offering removes that burden by providing IT professionals with the ability to completely automate the deployment and update process of software on a scheduled basis across multiple domains and remote computers from the administrative portal used for their entire IT systems management platform.

14 Backup Management Benefits: Data Backup allows organizations to conduct remote folder and file level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time. Integrated directly into the MSP Data Backup allows for central management of file- and folderlevel backups of all systems in the IT environment regardless of whether they are currently logged into the corporate network. In the event of data loss an administrator can remotely restore data from backup files stored locally or in the Cloud. You can do this from anywhere with an Internet connection either to the same machine or to a completely new system. Users can also directly restore lost files and folders through the integrated end user portal, providing another recovery option that gets users up and running as quickly as possible. Ensure distributed desktop and notebook folders and files are backed up as reliably and consistently as servers in the data center Conduct point-in-time backups of distributed systems for multiple restore options Make use of a mix of Cloud and private storage infrastructure to control costs Meet dynamic data mobility needs and remote disaster recovery requirements Get users back up and running quickly after a disaster, data loss or system failure Enable self-service recovery through web based end user portal Schedule backups for the least disruptive time to minimize end user impact

15 Antivirus Management Our Antivirus allows administrators to set configuration settings for groups of systems, quickly deploy the anti-virus agent and view easy-to-read, consolidated dashboards for complete visibility into your organization s security status. The Antivirus agent can be deployed with a single click to remote and local machines and automatically configures the security profile for a specific user or system type. This ease of use and manageability streamlines security management, saving you time and IT resources. Features: Install Antivirus across a distributed network with a single click Create and customize security levels for groups of machines Schedule regular scans or execute scans on demand as needs arise View security status of all systems whether they are local or remote on a single pane of glass with status, install dates, last scan, last update and other criteria Protect endpoints and servers with a single solution Manage Antivirus licenses across the organization from a central dashboard Benefits: Reduced time to deploy and manage antivirus solution Automatic threat remediation and cleaning Reduced risk of infection without inhibiting productivity Increased uptime of distributed systems Compliance with all industry and government regulations Decreased complexity of security policy enforcement Antimalware monitors every process and stops malicious processes before they even start. The realtime protection module uses an advanced heuristic scanning technology that monitors your system to keep it safe and secure. In addition, we have implemented a threats center that will allow you to keep up to date with the latest malware threats.

16 Patch Management Our Patch Management tool automatically keeps servers, workstations and remote computers up-todate with the latest important security patches and software updates. IT Professionals know that when their network is at risk, the organization is at risk. It is a challenging task to keep up with and apply security or software changes within the IT infrastructure. Especially if the networks span multiple locations, include multiple domains, traverse multiple firewalls, and include remote and home users. Network Patch management is not just scanning for and applying fixes. Often patches need to be deployed in a test environment, undergo an approval process or require multiple steps to deploy. MSP provides the tools and infrastructure to enforce policies and to easily address the complexities of software and security patch deployment.

17 Network Monitoring Our MSP Traverse network performance monitoring software offers one of the most scalable network monitoring solutions in the industry based on its patented, distributed architecture. Traverse combines fault and performance capabilities, and comprehensive IT and business service monitoring all in one integrated network monitoring software and network management solution. Traverse allows IT and business personnel to create unique virtual views of IT components and the discrete business services they support. With Traverse, business unit managers can create "top-down" views of the servers, networks, or applications that are critical to their businesses, allowing them to see if a business service is performing as expected. At the same time, IT managers and administrators can create the exact views they need to track the performance of particular devices, applications or databases they monitor and maintain. For a higherlevel view, Traverse provides a true "super-user" view of the entire infrastructure. Traverse also works with Flow-enabled devices to allow users to drill down to the packet level and perform a low-level analysis of the data flowing through these devices. For example, when users see a spike in the database transaction rates, they can click on the Traverse dashboard to see which clients were querying the

18 database and even view the communication protocols being used. This level of integration is unique in the industry and provides extremely quick troubleshooting and analysis of the network. The Traverse Configuration Management module enables backup, restore and tracking of changes in network device configurations across the enterprise network. Traverse can manage configurations of thousands of network devices including routers, switches, firewalls, load balancers and security appliances. Configuration Management is an important component of the ITIL framework. Proper tracking and notification of configuration changes in the network prevents unexpected outages, as well as helps to correlate undesired changes in network behavior with recent configuration changes. Traverse provides business service monitoring, network performance management capability and flexible configuration management in one unified and integrated system.

19 Help Desk Ticketing Many IT pro's appreciate having the ability to track issues through their life cycle, but don't have this integrated into their IT Management platform. With IT Help Desk and Ticketing integrated into the IT Management Platform, managing SLA's, server uptime, and end users is streamlined and efficient. MSP provides a comprehensive and integrated help desk and ticketing system that helps IT professionals easily manage user s expectations by providing IT support personnel with the tools they need to track and resolve issues quickly. Users and support personnel can now interact in real time to report, diagnose and resolve issues without ever having to physically visit the desktop. The core sets of functions performed by the MSP framework are: deployment, configuration, execution, update, logging, reporting, monitoring and remediation. These functions are part of the core tasks an IT professional performs on a daily basis. Because the Ticketing module is built on this core framework, it is possible to: Create tickets based on alarms Use to update end users and receive feedback Assign priority Route tickets via escalation points Report on current ticket statistics By tying together your helpdesk incidents to your assets MSP makes it simple to know what incident came from where, and to review a history of incident for any asset and detailed hardware and software information. And with simple desktop integration with just a click users can raise an incident that automatically includes asset and contact information so they can get back to work quicker.

20 Contact Us MicroRentals Pty. Ltd. Unit 7, 9 11 Chaplin Drive, Lane Cove Business Park, Lane Cove, NSW 2066, Australia P: F: enquiry@microrentals.com.au Website: