Proven LANDesk Solutions

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1 LANDesk Solutions Descriptions Proven LANDesk Solutions IT departments face pressure to reduce costs, reduce risk, and increase productivity in the midst of growing IT complexity. More than 4,300 organizations worldwide use LANDesk solutions for systems management, endpoint security, IT service management, and asset lifecycle management to simplify complexity and align IT to provide greater business value. 75 word Every IT department face pressure to reduce costs, reduce risk, and increase productivity in the midst of growing IT complexity. LANDesk provides a centralized console and process automation that makes it easier for you to manage, control, safeguard, and streamline your IT environment. More than 4,300 worldwide organizations actively use our solutions for systems management, endpoint security, IT service management, and asset lifecycle management to simplify complexity and align IT to provide greater business value. IT departments are under pressure to reduce costs, reduce risk, and increase productivity in the midst of growing IT complexity. LANDesk provides a centralized console and process automation that makes it easier to manage, control, safeguard, and simplify the IT environment. More than 4,300 worldwide organizations use our solutions for systems management, endpoint security, IT service management, and asset lifecycle management. In fact, an IDC survey of LANDesk customers revealed an average yearly cost savings of $36,736 per 100 users. Organizations typically recouped their LANDesk investment in 4.8 months or less, with an average ROI of 656% over three years. Systems Lifecycle Management LANDesk Management Suite LANDesk Management Suite helps you reduce IT costs and complexity with single-console management of any system from anywhere. It s a complete platform for your complex hardware and software environment that lets you see, manage, update and protect enterprise IT systems to boost efficiency, save time and reduce demands on resources. LANDesk Management Suite helps you reduce IT costs and complexity with single-console management of any system from anywhere. It s a complete platform for your complex hardware and software environment that lets you see, manage, update and protect enterprise IT systems to boost efficiency, save time and reduce demands on resources. And thanks to the integrated nature of the platform, it s easy to add additional security and management capabilities. For example, the LANDesk Management Gateway Appliance lets you support users in any networked environment even those outside the corporate firewall that were previously out of reach and without requiring a VPN. Plus you can protect user productivity by keeping up with patches and updates and access ultra-efficient, fault-tolerant software distribution capabilities.

2 LANDesk Application Virtualization LANDesk Application Virtualization helps you distribute and run a needed application without ever having to install it, saving your enterprise time, money and IT hassle. It requires no preinstalled client software and can be run from any LAN, WAN, USB, CD-ROM drive and more, with zero-footprint on the host PC. LANDesk Application Virtualization helps you distribute and run a needed application without ever having to install it, saving your enterprise time, money and IT hassle. It requires no preinstalled client software and can be run from any LAN, WAN, USB, CD-ROM drive and more, with zero-footprint on the host PC. You can deliver fully tested applications the first time, improving user satisfaction while minimizing application conflicts and support and regression-testing costs. Plus you can reduce OS migration risks with true isolation for testing applications and operating systems before you implement anything. What s more, the power to transparently run applications in user-mode on locked-down PCs helps boost enterprise security. LANDesk Management Gateway Appliance Whether your users systems are at your location, in an office across the country, or somewhere around the globe, the LANDesk Management Gateway Appliance lets you use any existing Internet connection as well as certificate-based authentication and SSL encryption to manage any user anywhere without punching a hole in your firewall. Whether your users systems are at your location, in an office across the country, or somewhere around the globe, the LANDesk Management Gateway Appliance lets you use any existing Internet connection as well as certificate-based authentication and SSL encryption to manage any system anywhere without punching a hole in your firewall. Leverage the appliance along with LANDesk Management Suite and/or LANDesk Security Suite to gather hardware and software inventory; perform on-demand remote control; conduct inventory and vulnerability scans; perform software license monitoring; access policy-based software and patch distribution; execute patch, anti-spyware, antivirus, and security threat management; block applications; and more. Endpoint Security Management LANDesk Security Suite A better managed IT infrastructure is a more secure and protected infrastructure. LANDesk Security Suite helps ease patch management and deployment, control and encrypt USB and other devices to prevent data leakage, enforce endpoint security policies for mobile users, and grant network access control to prevent virus outbreaks and unauthorized access. A better managed IT infrastructure is a more secure and protected infrastructure. And LANDesk offers you both systems lifecycle management AND endpoint security management capabilities in a single, easy-to-use console to discover, manage, update and protect all of your deployed systems. With LANDesk Security Suite you can ease patch management and deployment, control and encrypt USB and other devices to prevent data leakage, enforce endpoint security policies for the mobile user, and grant network access control to protect the organization from virus outbreaks and unauthorized access. You can identify and quarantine out-of-date or unpatched managed and unmanaged computers using LANDesk Network Access Control (NAC) technology, plus you can manage system security of previously unreachable users across the Internet with the LANDesk Management Gateway Appliance.

3 LANDesk Host Intrusion Prevention System As part of LANDesk Security Suite, LANDesk Host Intrusion Prevention System (HIPS) provides the added assurance that you re equipped to prevent zero-day threats and rootkits even before a fix is available. It features application control capabilities to not only block known bad programs, but to allow known good programs as well as rootkit detection and prevention. As part of LANDesk Security Suite, LANDesk Host Intrusion Prevention System (HIPS) provides the added assurance that you re equipped to prevent zero-day threats and rootkits even before a fix is available. It features application control capabilities to not only block known bad programs, but to allow known good programs as well as rootkit detection and prevention. Your enterprise gains precise control over what users can and can t run on your systems, so you go beyond protecting against known malicious attacks by stopping the types of behaviors typical of those attacks. Administered from the same console used to run LANDesk Security Suite and LANDesk Management Suite, LANDesk HIPS extends the protection of the LANDesk security platform to offer you the most complete, layered security solution available from a single console. LANDesk Antivirus Sold as an add-on to LANDesk Management Suite and LANDesk Security Suite, LANDesk Antivirus provides a front-line malware and malicious code defense for all network endpoints including workstations, file servers, mail systems and Internet gateways. You only have one agent to install and one console to use, reducing complexity while boosting productivity. LANDesk Antivirus provides a front-line malware and malicious code defense for all network endpoints including workstations, file servers, mail systems and Internet gateways. IT teams have only one agent to install and one console to use, reducing complexity while boosting efficiency and productivity. Sold as an add-on to LANDesk Management Suite or LANDesk Security Suite, LANDesk Antivirus helps you extend real-time, world-class virus protection to enterprise endpoints with little or no new infrastructure and less training. Your IT team gains complete control to align antivirus settings with your corporate policies and to prevent end-user error and intervention. LANDesk Antivirus Mail Server LANDesk Antivirus Mail Server helps safeguard corporate mail servers against external threats and prevent virus outbreaks within corporate networks. It defends mailboxes, public folders, and relayed located on Microsoft Exchange Server 2007 against malicious programs with real-time scanning of all , including attachments, OLE objects, and attached messages. LANDesk Antivirus Mail Server adds another protective layer to endpoint security by safeguarding corporate mail servers against external threats and preventing virus outbreaks within corporate networks. It defends mailboxes, public folders, and relayed located on Microsoft Exchange Server 2007 against malicious programs with real-time scanning of all , including attachments, OLE objects, and attached messages. LANDesk Antivirus Mail Server is available as a stand-alone product that also works with and complements other LANDesk branded solutions. It is built on leading Kaspersky Lab antivirus technology that is known to find more viruses than other solutions and perform scans quickly. In addition, signatures are updated hourly to ensure maximum protection.

4 IT Service Management LANDesk Service Desk LANDesk Service Desk helps organizations deliver cost-effective IT services, improve resolution rates, minimize recurring incidents, and enforce standardization. Consolidating ITIL -verified, process-driven incident, problem, change and configuration management in a single touch point, LANDesk Service Desk handles all types of incidents, problems, and service requests. LANDesk Service Desk helps organizations deliver outstanding IT service to both employees and customers. Intuitive and easy to use, the solution features core IT Service Management functionality, including ITIL verification; incident, problem, change and asset management; workflow; options for user and customer self service; knowledge-based systems and management reporting; and it can integrate with leading business productivity applications. LANDesk Service Desk allows multiple customer-service processes to be defined and followed within the controls of a department structure, job roles, service levels, and permissions. The solution also has all the expected call logging functionality, freeing support staff from incident administration so they can focus their time more effectively. LANDesk Asset Lifecycle Manager LANDesk Asset Lifecycle Manager helps you manage hardware and software assets from initial request to procurement and all the way through to disposal. The solution enables you to manage compliance, regulatory, security, license, privacy, and tax requirements while maintaining tight control over investment and aggregation of cost data for informed decision making. LANDesk Asset Lifecycle Manager offers the control foundation necessary to manage the operational, financial, and contractual aspects of IT assets. By combining workflows, asset state mapping, and a flexible asset repository, the solution enables you to: 1) track assets; 2) understand the asset lifecycle status and report on those assets while working within a best practices framework; and 3) deliver actionable information to the business for informed decision making. Together with LANDesk Service Desk and LANDesk Process Manager, LANDesk Asset Lifecycle Manager forms a service delivery and optimization platform that combines best-practice IT Asset Management with the ITIL framework. LANDesk Process Manager LANDesk Process Manager offers a single tool to build and execute consistent, predictable IT processes, rescuing IT staff from repeating the same tasks. It can be used stand-alone or to complement other LANDesk solutions from LANDesk Management Suite to LANDesk Service Desk simplifying IT management with less infrastructure and resource investment. LANDesk Process Manager offers organizations in the mid-market a single tool to both build and execute consistent, predictable IT processes, rescuing IT staff from endlessly repeating the same tasks. It can be used as a stand-alone application, or as a perfect complement to other LANDesk solutions from LANDesk Management Suite to LANDesk Service Desk offering customers one more way to simplify IT management with less infrastructure and resource investment. Only LANDesk is approaching process automation from the IT entry point, helping IT staff work smarter and become more proactive, less harried, and more innovative.

5 Additional Solutions and Services LANDesk Classroom Manager LANDesk Classroom Manager allows teachers to control and manage student computing environments, while providing the tools to fully leverage a school s existing technology investment. The solution enables teachers to monitor what students are doing, control what they see, and what they can access, plus it helps teachers instruct more effectively and efficiently. LANDesk Classroom Manager allows teachers to control and manage student computing environments, while providing the tools to fully leverage a school s existing technology investment. The solution enables teachers to monitor what students are doing and keep track of the Web sites and applications they access. What s more, lock-down capabilities control access to student computers, peripherals and printing privileges. Through a single view teachers gain a complete idea of student usage to help them stay on task. Without question, LANDesk Classroom Manager helps you make the most of your current technology and enables your teachers to instruct more effectively and efficiently. Professional Services Certified LANDesk Deployment Whether you need design, consulting, or deployment expertise, LANDesk Professional Services offers attentive assistance tailored to the needs of your IT and business environment. You can be confident your deployment will be structured, validated, and implemented by experienced, field-proven professionals in accordance with industry best practices and standards. Whether you need design, consulting, or deployment expertise, LANDesk Professional Services directs the talents and abilities of the people who develop award-winning LANDesk solutions to your deployment process. You can be confident your deployment will be structured, validated, and implemented by field-proven professionals according to industry best practices and standards. Our services include: enterprise design and project scoping, application repackaging, LANDesk software upgrade projects, health checks, LANDesk product installation and deployment, desktop security analysis and remediation, IT project management, OS migration, server management consulting, asset management consulting, IT and business process management consulting, gap analysis, and more. Visit for more information. This document contains information, which is the confidential information and/or proprietary property of LANDesk Software, Inc. and its affiliates (referred to collectively as LANDesk ), and may not be disclosed or copied without prior written consent of LANDesk. To the maximum extent permitted under applicable law, LANDesk assumes no liability whatsoever, and disclaims any express or implied warranty, relating to the sale and/or use of LANDesk products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right, without limiting the rights under copyright. LANDesk retains the right to make changes to this document or related product specifications and descriptions, at any time, without notice. LANDesk makes no warranty for the use of this document and assumes no responsibility for any errors that can appear in the document nor does it make a commitment to update the information contained herein. For the most current product information, please visit. Copyright 2010, LANDesk Software, Inc. and its affiliates. All rights reserved. LANDesk and its logos are registered trademarks or trademarks of LANDesk Software, Inc. and its affiliates in the United States and/or other countries. Other brands and names may be claimed as the property of others BB/DL