Operations Manager Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure

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1 Network monitoring, management and maintenance 3M TM Network Operations Manager Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure Provides real-time visibility of all your digital signage network and computing infrastructure Remotely identify, diagnose and repair hardware or software issues Secure web-based interface that s accessible from practically anywhere Ideal complementary solution for 3M Network Edition software 3 Digital Signage

2 3M TM Network Operations Manager (NOM) Maximise uptime. Minimise operating costs. Capitalise on the results. Downtime. With digital signage, chances are that a problem anywhere within your network will be visible to everyone that sees your displays. Introducing Network Operations Manager from 3M. Problem solved. A robust, reliable infrastructure is key to the success of your digital signage network. Thankfully, with 3M s Network Operations Manager software you can relax knowing that you re monitoring, managing and proactively maintaining your entire network and computing infrastructure all from your desktop. Best of all, NOM lets you do it all remotely, via a secure web-based interface that s accessible from practically anywhere. 3M. Endless possibilities. Support is faster, easier and more cost-effective when problems can be identified, diagnosed and resolved without an on-site technician. NOM empowers you to do all this from the comfort of your desk. Maximise uptime Be alerted as soon as any computer experiences a problem Proactively identify software or hardware issues before they affect playout Quickly fix problems as soon as they occur Minimise operating costs Resolve issues remotely without needing to send an engineer on site Remotely manage software upgrade and patch deployments At a glance see the status of all your hardware and software inventory Maximise the benefits of your digital signage network Your screens remain operational, delivering your messages to your audience as you intended Only 3M Network Operations Manager can provide direct access to all these advanced functions Automated instant alerts for any problems identified Remote control of any PC and display on your network, including behind firewalls Complete hardware/software inventory management Monitoring of network devices such as switches and routers Fully automatic, scripted virus, patch, and software deployments Complete integrated trouble ticketing Customizable reporting engine

3 Hardware, software and player activity monitoring How Network Operations Manager does it all... NE Server NOM Server PRIVATE NETWORK Players with NE and NOM Agent Screens 3M TM Network Operations Manager. What is it? NOM is a web-enabled software service that runs on the same network as your digital signage. It comprises two basic components: the NOM Agent and the NOM Web Portal. The NOM Agent installs on each of your network devices (player PCs and/or servers) to collect and report on status and execute remote command and control. Non-PC devices such as routers, firewalls and printers are monitored using SNMP. The NOM Web Portal is your interface and control panel for all network devices, and can be accessed via any internet-enabled computer. Network Operations Manager Players with NE and NOM Agent Screens How does it work? NOM Agents are remotely installed and configured by 3M as part of your NOM subscription. The Agent monitors all hardware, software, and activity on the player PC, not just that associated with your digital signage. Like 3M TM Network Edition software, the Agent uses only outbound Port 80 (http), allowing it to operate securely through firewalls and the internet. For additional security, the Agent encrypts all messages and invokes SSL for remote control sessions. The ideal complementary product for 3M TM Network Edition software If you are using 3M Network Edition software for the content management and scheduling of your digital signage network, NOM provides you with the reassurance that your network infrastructure is performing as expected. In other words, you can be confident that your content will play out exactly as planned.

4 Monitor. Manage. Maintain. Whether it s routine tasks or an unplanned event, Network Operations Manager puts you in complete control... wherever in the world you might be. Secure web-based interface Manage your network remotely via 3M s secure web portal Access from any internet-enabled computer Remote Control Desktop control of any remote PC or display Video streaming of live playback from remote players Remote file transfers (eg. log files) without affecting playout Auditing and Inventory Alerts and messaging ( , SMS, etc.) Patch Management Baseline hardware and software inventory File access protection Network access protection Application blocker Customisable or SMS alerts upon any error Monitor changes in software or hardware Notification of application start/stop Remote intervention Initial and automatic software updates and patches Scheduling and configuration of deployments Pre-installation approvals and rollback Scripts Public script library, including machine reboot Screen and device control, retrieving log files, etc Schedulable script execution on each machine Trouble Ticketing Call entry and initiation Configurable notification, access, due data Ticket tracking through to close of call Customisable Reports Executive summary Machine, patch, hardware or software inventory Disk utilisation, network statistics, uptime history Logs, ticketing, monitors

5 Direct access to advanced features Isn t it good to know your network infrastructure is performing just as expected? See status of all machines and alarms at a glance Approve and configure automated software and patch deployments Configure alerts for different alarms Schedule customisable scripts to run, including machine reboot

6 Committed to innovation 3M. A digital signage provider you can count on. In at the start, here to stay. 3M has been at the leading edge of digital signage since its inception at the end of the 1980s when our original pioneering digital software engine, FRED, was launched. We have been committed to long term continuing technology innovation ever since. Hundreds of customers have trusted 3M Digital Signage software to power their digital screen networks. 3M software currently drives digital signage networks across 23 countries in markets as diverse as retail, financial services, entertainment, gaming, corporate and transportation. Our largest network to date spans more than 4,200 interactive screens and large format displays across 900 locations. Reap the benefits of a long-term relationship with 3M. Whether you have a single screen or thousands of displays worldwide, 3M has the proven scale and reliability to provide you with sustainable digital signage solutions that deliver business results. 3M Digital Signage. The way you want it to be. 3 3M Digital Signage 3M United Kingdom PLC 3M Centre Cain Road Bracknell Berkshire RG12 8HT Tel +44 (0) Web 3M and the 3M logo are trademarks of 3M Company. All other trademarks are the property of their respective owners. 3M United Kingdom PLC. All rights reserved.

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