Greenlight. Managed Network. Managed Services. IT Support. Printer Support. Business VoIP. Cloud Solutions. Office Relocations.

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1 Greenlight Technology Simplified IT Support Managed Network Managed Services Printer Support Mobile Device Management Business VoIP Cloud Solutions Office Relocations Exchange Server 2

2 Contents About Greenlight ITC Our Team Our Methodology Managed IT Services IT Support Co-Managed IT Office Relocations Backup & Disaster Recovery Equipment Finance Phone Systems Business VoIP Mobile Device Management Cloud Solutions Cloud Infrastructure Hosted Exchange Virtualization Cloud Migrations Business Internet Metro Ethernet Website Speed Optimisation 1

3 Delivering Managed IT Services to Australian SME s for nearly a decade. Greenlight ITC provides managed IT support services, communications and data solutions to hundreds of businesses with 10 to 500 employees. With our simple approach and pricing it s now easier than ever to have the resources of a complete technology department. We work with savvy companies and organisations that understand the value of technology and want to get the most out of their IT investment. 2

4 Meet some of our team. With over 20 technology experts in both Sydney and Melbourne, we pride ourselves on customer service first. Our technicians are Microsoft certified, with a range of qualifications to ensure that you receive leading support and IT S ALL solutions for your business. ABOUT THE PEOPLE Give us a call on: Sydney (02) Melbourne (03)

5 Our Methodology We understand small business, which is why we offer a one stop IT point of contact. You can think of us as an extended part of your team, putting our resources to use in monitoring and maintaining your systems to ensure they work around the clock. No more fire fighting We believe in delivering a professional, consistent and reliable set of solutions. Our clients systems are proactively monitored, with monthly reports and automated alerts letting us know the minute something needs fixing. No contracts Our clients stay with us because they want to, not because they have to. Only pay for what you need We have a range of customised options to fit any sized business. 4 Give us a call on: Sydney (02) Melbourne (03)

6 Managing your technology, so you can invent the next purple cow. If you don t run an IT Support business, managing your own technology systems simply takes away resources from what your company should be doing. Our technology experts can keep your systems in tip-top shape while you focus on what really drives your business. Innovating, marketing, sales... or the next purple cow. 5

7 IT S ABOUT THE PEOPLE ALL Managed IT Services IT Support Whether it s your desktops, servers, printers, or even your network, our Remote Management Monitoring (RMM) system allows us to resolve the majority of issues before they even occur. If anything does slip through though, no job is too big or too small for our customer service experts. Co-Managed IT Already have an IT department? No problem. We provide a scalable level of support to ensure your IT department can cope with the changing needs of your business. Office Relocations Whether you re upgrading or downgrading, we ve managed and performed dozens of office relocations for clients big and small. An office move does not have to mean losing momentum in your business. Backup & Disaster Recovery You probably already know how important data is to any business. We help our clients with reliable backup plans and solutions to ensure that they are as protected from disasters, malicious attacks, or human error. Equipment Finance Need to expand, but lack the cashflow? As Microsoft partners we are able to work with selected businesses to finance. 6 Give us a call on: Sydney (02) Melbourne (03)

8 Phones just aren t what they used to be. And that s a good thing. As small business owners, we make phone calls every day. We use phones to generate leads, sales, communicate with our team, and even strike up business deals. The benefits of switching over to new solutions such as Business Voice Over IP and Mobile Managed Devices allow a greater range of features and security, as well as the potential to dramatically reduce your telephony costs. 7

9 Phone Systems Business VoIP You know that at the heart of every business lies the ability to communicate effectively. Whether you are prospecting leads, making sales, helping your customers or setting up partnerships we spend hours on phones every week. When it comes to your office phones, the biggest problem with installing a traditional phone system is the lump of iron on the wall that you have to buy, manage and maintain. Upgrades are expensive, and getting technicians in to fix problems is a nightmare. Smart businesses are opting in for a complete solution from one provider, managed end-to-end. Most businesses save from 30-50% over traditional phone costs. Mobile Device Management The latest IT industry reports reveal smartphone sales continue to surpass PC sales and the trend is only getting stronger. As increasing numbers of businesses embrace remote connectivity and its multiple benefits, employees are only happy to adopt the bring your own device (BYOD) to work model or use company issued mobile devices to conduct day-to-day business. 8 Give us a call on: Sydney (02) Melbourne (03)

10 It s time to do more with less. Join thousands of Australian businesses in the cloud. The resources required to invest in server hardware and licenses are often out of reach for small Australian businesses. At the end of the day, you just want your technology to work out of sight, but completely secure and reliable. Our cloud solutions allow smart businesses to achieve more with less. 9

11 Cloud Solutions Cloud Servers Moving your servers to the cloud is a great opportunity to lower your overheads, while increasing both performance and mobility. You ll also save yourself the headaches of patching and housing expensive hardware. Hosted Exchange If you need Microsoft Exchange in your business, but do not buy and maintain expensive servers, we provide hosted servers in our Sydney data centre. Knowing that our hosted security service protects you from spam, viruses and hackers, you will have the peace of mind to get on with growing your business. Virtualisation Plainly speaking, virtualization lets your business get more out of each server you use. The days of one server per service are (thankfully) over, with virtualization letting you fully utilise server resources without impacting reliability. Cloud Migrations If your business is looking to do away with hardware that is expensive to maintain and replace, cloud migrations may be just what you need. Whether you want to migrate servers to the cloud, or enhance collaboration with Google Apps or Office 365, we can help. 10 Give us a call on: Sydney (02) Melbourne (03)

12 Deep down, we all like to go fast. When your business is on a roll, the last thing it needs is for technology to hold it back. When your business internet impacts your productivity, it can be infuriating. Worst still, a slow website can directly impact sales. At Greenlight we obsess about bringing you fast performance. 11

13 Business Internet Metro Ethernet Metro ethernet can come in two flavours, Copper and Fiber. Both technologies trump ADSL by being faster, more reliable, and synchronous. That means that unlike ADSL, upload and download speeds are the same. Web and video conferencing requires at least 25Mbps, which is beyond the scope of ADSL. Website Speed Optimisation Your website represents your brand to hundreds and thousands of potential customers. Having a fast website used to be a nice to have, but in today s world, it s a necessity. In fact, studies show that slow performing websites have a direct impact on leads and sales. With Greenlight web hosting, you ll receive up to a 5-fold increase in page loading speed. It s time your website caught up with the rest of your business. 12 Give us a call on: Sydney (02) Melbourne (03)

14 Technology Simplified If you re a business owner, you know technology can help or hinder your business. If troubleshooting technology is taking up ANY of your time, you should know there is a better way. About Greenlight ITC You re in Great Company Our clients are among Australia s highest performing small and medium businesses, across a range of industries. Below are just some of the brands we help enable through our technology services. Contact us for a free consultation on (02) Greenlight ITC provides managed IT support services, communications and data solutions to hundreds of businesses with 10 to 500 employees. With Greenlight s simple approach and pricing it is now easier than ever to have the resources of a complete technology department. Greenlight works with savvy companies and organisations that understand the value of technology and want to get the most out of their IT investment. Copyright Greenlight ITC All rights reserved.