CCH Practice Management

Transcription

1 1 CCH Practice Maagemet

2 practice maagemet facig today s challeges Every year it seems we face more regulatios, growig cliet expectatios ad lower margis o our compliace work. It s a tough time for a accoutig practice, so our practice maagemet system has to do more for us tha simply record chargeable time ad prit bills. Parters ad maagers eed to be able to pla ahead, assigig work so we ca avoid bottleecks ad meet deadlies. Staff have to be able to keep o top of jobs, capturig chargeable time quickly ad accurately eve whe they re out of the office. Everyoe eeds iformatio but o oe wats to drow i data. We wat to be able to cotrol what s displayed o our screes, so that each perso sees exactly ad oly what they eed for their ow work. I short, our practice maagemet system has to do much more tha just keep track of where we ve already bee; it has to help us get where we wat to go. 1

3 CCH Practice Maagemet the solutio from Wolters Kluwer Allocate resources ad maage workflow Staff are the most importat asset i ay practice, but they re also its greatest cost, so it s vital they re used as efficietly as possible. Ituitive iterface A wallchart-style plaer makes it easy to see where staff are workig ad what they re doig. Load balacig Proper plaig ad resource allocatio ease the strai durig peak periods of activity ad allow the practice to respod to temporary bottleecks caused by illess ad absece. Reduced risk Because staff ad maagers ca cotiually moitor their progress, it becomes much easier to maage ad meet deadlies. Uexpected job overrus ad uecessary overtime ca be avoided ad cliet satisfactio is improved. Skills matchig Staff ca be allocated to cliet work accordig to the requiremets of each job. Budgetig Periodic budgets ca be set for both chargeable ad o-chargeable items, such as traiig. Staff ca measure their progress agaist budget, ecouragig resposibility ad icreasig productivity. Bill approval Bills awaitig approval ca appear as workflow items o a user s persoal home page. By simplifyig the billig approval process, CCH Practice Maagemet helps to improve practice cash flow ad profitability. Use the wallchart-style plaer to quickly spot resource coflicts ad bottleecks 2

4 Capture maximum chargeable time You ca ecourage staff to keep their timesheets accurate ad up to date by makig it as easy as possible for them to eter this iformatio. CCH Practice Maagemet offers a rage of data etry optios for both office-based ad mobile staff. Simplified etry Simplified data etry ecourages staff to keep timesheets up to date. Accurate ad up to date iformatio meas quicker billig ad fewer write-offs. Outlook itegratio Appoitmets etered i Microsoft Outlook ca be tured directly ito timesheet etries. Staff ca cotiue to use familiar, existig systems ad the iformatio oly has to be etered oce. Mobile staff CCH Practice Maagemet offers a rage of data etry optios to capture time ad expeses. For example, users ca update iformatio via the web browser o their smart phoe or other mobile device. Oe-click etry Appearig throughout the CCH ProSystem Suite, the Create Timesheet Etry butto istatly creates a timesheet etry for the curret cliet, helpig staff to capture eve the smallest parcel of chargeable time. Data sychroisatio CCH Practice Maagemet supports itelliget iter-office data sychroisatio so that multiple offices ca work as oe. With iformatio replicated across all locatios, decisio makers always have up to date practice iformatio Straightforward data etry ecourages staff to keep timesheets up to date 3

5 Geerate bills quickly ad easily The Billig Wizard simplifies this all importat task by guidig users through the etire process. The attetio to detail i this mudae but vital area speaks volumes about our commitmet to improvig the everyday workig lives of our cliets. Simplified billig The Billig Wizard steps you through the etire process ad makes sure that othig is missed. Flexible billig It s possible to drill right dow to the task level to allocate fees ad write-offs. This allows for complex billig scearios ad esures that profitability is correctly allocated ad recogised withi the practice. Differet compaies ad offices withi the practice ca have their ow billig templates. Professioal billig Bill templates are maitaied usig Microsoft Word, givig you full cotrol over formattig ad layout. Spell checkig ad the optio of sigle-click billig make it easy to produce professioal lookig bills. Foreig currecy You ca bill i foreig currecies ad record receipts i the same or aother currecy, savig time o foreig currecy calculatios. Accoutig liks CCH Practice Maagemet liks to CCH Accouts Productio or to a omial ledger of your choice so you ca carry o usig your existig practice accoutig system The Billig Wizard esures easier, quicker ad more accurate billig 5

6 practice maagemet customer perspectives The home pages help me keep track of what s happeig i the practice. I ca keep a eye o WIP, debtors, what people are workig o ad how log they ve spet o each job. May of our cliets have bee with the firm for a log time ad they do t expect their fees to fluctuate too much, year o year, so it s importat to avoid excessive over-rus ad write offs. I m solely resposible for the billig but there are five other fee earers i the firm, so it s very useful to have this kid of iformatio at my figertips. William McAdam Staley Woods & Co If timesheet etry is easy ad quick it ecourages staff to keep them up to date; late or iaccurate timesheets will affect debtors days ad write offs. With CCH Practice Maagemet, appoitmets etered i Microsoft Outlook ca be tured directly ito timesheet etries so the iformatio oly has to be etered oce. Susie Lima Simmos Gaisford 6

7 CCH Cetral deliverig a competitive advatage CCH Practice Maagemet is part of the CCH software suite. At the heart of this itegrated software suite is CCH Cetral which combies iformatio from multiple applicatios o customisable home pages. CCH Cetral redefies the meaig of itegrated software. Data from across the practice ca be extracted, reported o ad used for CRM, busiess developmet ad practice maagemet. The ituitive, browser-style iterface makes it easy for everyoe eve occasioal users to use the software. Because CCH Cetral operates across the etire software suite you oly have to lear a fuctio oce to be able to use it aywhere. Data maagemet CCH Cetral elimiates wasted effort ad eradicates errors with a sigle, cetral database so you oly have to eter ad update iformatio i oe place. Ad because CCH Cetral works across your software suite, you get a complete picture of your cliets ad your practice without costatly swappig betwee applicatios. Reportig Usig CCH Cetral Reportig, eve o-techical users ca costruct complex reports, simply by draggig ad droppig fields. Data ca be draw from multiple CCH applicatios ad preseted i a sigle report. Simplified cross-cliet ad cross-applicatio reportig eables rapid data miig, opeig up ew markets ad opportuities. Workflow CRM ad busiess developmet CCH CRM powered by Workbooks is itegrated with CCH Cetral so you ca grow your practice ad egage with your cliets usig the iformatio ad skills you already have. The cloud-based CRM system improves the efficiecy of the etire marketig ad busiess developmet process, from ruig evets ad capturig web queries to maagig your ew busiess pipelie ad measurig the retur o your marketig sped. Maagig KPIs CCH KPI Moitorig eables you to maage busiess-critical evets, deadlies ad tasks occurrig across all your applicatios. Whe a trigger coditio such as overdue iformatio, excessive WIP or a completed tax retur is met, the software seds out a alert which ca iclude a report o the exact status of the key performace idicator beig moitored. You ca also use it to automate the productio ad distributio of regular practice reports. CCH Workflow allows you to maage tasks across your etire software suite. Workflows ca be triggered by a evet such as settig up a ew cliet or by the completio of aother workflow, ad ca be exteded to iteract with third-party systems. CCH Workflow helps you moitor deadlies, avoid resource bottleecks ad focus o maagig ed-to-ed cliet relatioships rather tha just idividual jobs. 7 8

8 The Wolters Kluwer differece Wolters Kluwer is oe of the world s largest providers of tax, accoutig ad audit software, iformatio ad services. As a global market-leader with aual reveues of over 3.5 billio, operatios i 40 coutries ad more tha 18,000 employees worldwide *, our software, iformatio ad services deliver smart tools, vital isights, timely traiig ad the guidace of subject-matter experts. I the UK our products ad services supplied through the CCH ad Twifield brads support more tha 20,000 professioals. We work hard to help you improve efficiecy ad reduce compliace risks so you ca use more of your time to build stroger relatioships with your cliets. 97% of the top 100 accoutacy firms use a Wolters Kluwer product 54% of FTSE 350 compaies use a Wolters Kluwer product *Reveue i billio. Other figures from the Wolters Kluwer aual report. Customer umbers based o iteral research, November

9 Fid out more about CCH Practice Maagemet For more iformatio about the CCH software suite: Call: * cchsoftware@wolterskluwer.co.uk Visit: Wolters Kluwer (UK) Limited. Registered i Eglad ad Wales, No , VAT No Registered Office: 145 Lodo Road, Kigsto upo Thames, KT2 6SR, Uited Kigdom. *Calls cost 7p per miute plus your telephoe compay s access charge DP3472