facing today s challenges As an accountancy practice, managing relationships with our clients has to be at the heart of everything we do.

Size: px
Start display at page:

Download "facing today s challenges As an accountancy practice, managing relationships with our clients has to be at the heart of everything we do."

Transcription

1 CCH CRM

2 cliet relatios facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig we do. That s why our CRM system ca t be a bolt-o extra it really must coect to every part of our orgaisatio. These days, of course, CRM is t just about keepig the cliets we already have. We also eed to be cotiually exploitig opportuities to grow the practice, whether through acquirig ew cliets or sellig additioal services to existig oes. With a limited budget for marketig, all this has to be doe as efficietly as possible. For example, we already hold a lot of iformatio about our cliets ad other cotacts so we eed a CRM system which ca use this data ad sychroise everythig back to a sigle database. The software has to be easy to use, too. A cloud-based solutio allows us to get up ad ruig quickly with o upfrot software charges ad o additioal hardware overhead. That way, we ca leave the software to get o with its job while we get o with ours lookig after our cliets ad growig the practice. 1

3 CCH CRM powered by Workbooks the solutio from Wolters Kluwer Maage marketig ad cliet data from a sigle locatio Whe marketig data is put ito its ow silo oe of two thigs ievitably happes: either staff have to sped extra time maitaiig ad refreshig it or else the data soo becomes out of date. The first adds sigificat admi costs; the secod makes marketig ieffective over time. The solutio is to use a uiversal marketig database i a sigle, cetral locatio, combiig data from multiple sources. Uiversal marketig database Data o all types of cotact from suspect ad prospect through to existig cliets ca be combied ad used together to drive marketig activity ad busiess developmet. Itegratio CCH CRM ca be ru as a stadaloe system but it also itegrates with the rest of the CCH software suite through CCH Cetral, allowig data to be sychroised across both. This brigs additioal beefits icludig: Auto update of cliet ad cotact data from iformatio etered i CCH Cetral. Trasfer of selected cotact iformatio from CCH CRM to CCH Cetral, for example whe a marketig cotact becomes a cliet. Billig data aalysed by assigmet type ca be used i CCH CRM for marketig purposes (requires the Busiess Module of CCH CRM). So, whether you re producig a tax retur or ruig a marketig campaig, you kow you ll always be usig the most up to date iformatio. Istat access Itegratio gives easy access to sales ad marketig tools directly from CCH Cetral. Iclusive With itegrated data ad fully itegrated software systems, CRM becomes a atural part of the work of the practice rather tha beig see as a discrete fuctio performed by a separate group of people. Accuracy ad security A sigle source for cotact data meas o more worries about iaccurate or icomplete iformatio or ay additioal overhead for maitaiig it. Cloud-based Get up ad ruig without buyig additioal hardware. The cost effective aual subscriptio is based o the umber of users ad a simple web-based iterface meas you ca access your data aytime, aywhere. 2

4 Get valuable isight ito your cliet data While it s importat to capture data, it s what you do with that data that really couts. CCH CRM icludes a powerful reportig egie that helps you make use of all the iformatio you hold o your cliets ad other cotacts. More accurate data CCH CRM eables you to create dashboards ad dyamic reports so your maagemet teams get real-time access to the kid of accurate data they eed for strategic plaig. Segmetatio A powerful reportig egie allows you to quickly sort ad segmet data so you ca provide your prospects ad cliets with better targeted ad more appealig offers. Better decisios Share reports with idividual users or o the basis of roles. Make sure the right people get the key performace metrics they eed to help them make quicker, better iformed busiess decisios. Get better visibility of cliet ad cotact iformatio 3

5 Improve the efficiecy of the etire busiess developmet process The simple truth is this: to grow your practice you eed to icrease your sales. By automatig a umber of the processes that support sales ad busiess developmet, CCH CRM icreases the effectiveess of all your sales activity, whether that s aimed at acquirig ew cliets or sellig more services to existig oes. Website itegratio Use web-to-lead forms o your website to capture leads ad automatically assig them to the appropriate staff member or cliet team. Save time ad improve efficiecy by replacig maual data etry with direct data capture. itegratio Sed out professioal lookig ewsletters ad promotioal s directly from CCH CRM usig the bulk tool. CCH CRM offers itegratio with exteral platforms such as MailChimp, dotmailer ad Costat Cotact. Evet maagemet CCH CRM makes it easy for you to promote ad mage evets by allowig you to capture delegate iformatio from a dedicated web portal. Retur o ivestmet Make the most of your marketig budget by accurately measurig the retur o your marketig ivestmet. CCH CRM allows you to associate costs to each campaig ad track those activities which covert ito cliet activity, trasactios ad ew opportuities. Automate busiess processes Save time ad reduce operatioal costs by automatig key cliet touch poits, such as capturig delegate details for a evet, or the moth-ed ivoicig ru. Make accurate forecasts of future reveue 4

6 Automate ad improve cliet service Every cotact you have with your cliets is a opportuity to distiguish yourself by deliverig exceptioal cliet service. The case maagemet tools built ito CCH CRM eable you to build a fully rouded picture of your cliets by brigig all of your iteractios with them ito a sigle locatio. Olie capture Capture cliet queries submitted olie or via . Support cases are automatically created ad allocated a uique referece umber without your staff havig to re-eter iformatio. Improved service Cotiually refie your services by makig use of all the data that your cliets supply. Customise case records by addig your ow fields ad produce reports to ucover the issues that are causig problems. Sales opportuities Spot sales opportuities by usig a sigle system to hadle all types of cliet queries ad other cliet-facig activity. Trackig ad maagemet Assig cases to iteral cliet teams or idividuals for workflow maagemet, prioritisatio, escalatio ad trackig. Track the progress of all curret support queries ad report o historical data. Create follow-up activities ad set remiders. Maagig cliet relatioships The ew CCH Workflow module ruig uder CCH Cetral puts CRM i the cotext of maagig cliet relatioships ed to ed, makig CCH CRM eve more powerful. 5

7 Maage your lead ad sales pipelie Sellig a ew service or acquirig a ew cliet is usually the last step i a log process. By urturig your leads every step of the way alog the sales pipelie you ca maximise the umber that are coverted ito actual sales, drivig practice growth. View activity See all the idividual s, trasactios, cases ad other activities that your practice has ever had with a particular cotact. Use this iformatio to aticipate idividual or market eeds ad capitalise o opportuities to cross-sell ad up-sell. Forecast with cofidece Visibility of sales leads ad prospects is combied with forecastig tools so you ca report o expected future sales ad better maage the sales pipelie. Maage campaigs See a list of outstadig activities i your marketig campaigs ad details of campaig members. Use these to pla your campaigs so that project milestoes are achieved ad campaigs are delivered o time. Improve coversio rates by aalysig ad trackig all leads i a sigle system 6

8 CCH Cetral deliverig a competitive advatage CCH CRM powered by Workbooks is part of the CCH software suite. At the heart of this itegrated software suite is CCH Cetral which combies iformatio from multiple applicatios o customisable home pages. CCH Cetral redefies the meaig of itegrated software. Data from across the practice ca be extracted, reported o ad used for CRM, busiess developmet ad practice maagemet. The ituitive, browser-style iterface makes it easy for everyoe eve occasioal users to use the software. Because CCH Cetral operates across the etire software suite you oly have to lear a fuctio oce to be able to use it aywhere. Data maagemet CCH Cetral elimiates wasted effort ad eradicates errors with a sigle, cetral database so you oly have to eter ad update iformatio i oe place. Ad because CCH Cetral works across your software suite, you get a complete picture of your cliets ad your practice without costatly swappig betwee applicatios. Reportig Usig CCH Cetral Reportig, eve o-techical users ca costruct complex reports, simply by draggig ad droppig fields. Data ca be draw from multiple CCH applicatios ad preseted i a sigle report. Simplified cross-cliet ad cross-applicatio reportig eables rapid data miig, opeig up ew markets ad opportuities. Workflow CRM ad busiess developmet CCH CRM powered by Workbooks is itegrated with CCH Cetral so you ca grow your practice ad egage with your cliets usig the iformatio ad skills you already have. The cloud-based CRM system improves the efficiecy of the etire marketig ad busiess developmet process, from ruig evets ad capturig web queries to maagig your ew busiess pipelie ad measurig the retur o your marketig sped. Maagig KPIs CCH KPI Moitorig eables you to maage busiess-critical evets, deadlies ad tasks occurrig across all your applicatios. Whe a trigger coditio such as overdue iformatio, excessive WIP or a completed tax retur is met, the software seds out a alert which ca iclude a report o the exact status of the key performace idicator beig moitored. You ca also use it to automate the productio ad distributio of regular practice reports. CCH Workflow allows you to maage tasks across your etire software suite. Workflows ca be triggered by a evet such as settig up a ew cliet or by the completio of aother workflow, ad ca be exteded to iteract with third-party systems. CCH Workflow helps you moitor deadlies, avoid resource bottleecks ad focus o maagig ed-to-ed cliet relatioships rather tha just idividual jobs. 7 8

9 The Wolters Kluwer differece Wolters Kluwer is oe of the world s largest providers of tax, accoutig ad audit software, iformatio ad services. As a global market-leader with aual reveues of over 3.5 billio, operatios i 40 coutries ad more tha 18,000 employees worldwide *, our software, iformatio ad services deliver smart tools, vital isights, timely traiig ad the guidace of subject-matter experts. I the UK our products ad services supplied through the CCH ad Twifield brads support more tha 20,000 professioals. We work hard to help you improve efficiecy ad reduce compliace risks so you ca use more of your time to build stroger relatioships with your cliets. 97% of the top 100 accoutacy firms use a Wolters Kluwer product 54% of FTSE 350 compaies use a Wolters Kluwer product *Reveue i billio. Other figures from the Wolters Kluwer aual report. Customer umbers based o iteral research, November

10 Fid out more about CCH CRM For more iformatio about the CCH software suite: Call: Visit: Wolters Kluwer (UK) Limited. Registered i Eglad ad Wales, No , VAT No Registered Office: 145 Lodo Road, Kigsto upo Thames, KT2 6SR, Uited Kigdom.

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD Books Olie Software Fee Fee Protectio Cosultacy Advice Advice Lies Lies CPD CPD facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig

More information

CCH Accountants Starter Pack

CCH Accountants Starter Pack CCH Accoutats Starter Pack We may be a bit smaller, but fudametally we re o differet to ay other accoutig practice. Util ow, smaller firms have faced a stark choice: Buy cheaply, kowig that the practice

More information

client communication

client communication CCH Portal cliet commuicatio facig today s challeges Like most accoutacy practices, we ow use email for most cliet commuicatio. It s quick ad easy, but we do worry about the security of sesitive data.

More information

CCH Practice Management

CCH Practice Management 1 CCH Practice Maagemet practice maagemet facig today s challeges Every year it seems we face more regulatios, growig cliet expectatios ad lower margis o our compliace work. It s a tough time for a accoutig

More information

CCH Accounts Production

CCH Accounts Production CCH Accouts Productio accouts productio facig today s challeges Preparig statutory ad fiacial accouts is a core activity for our practice, as it is for may professioal firms. Although legislatio ad accoutig

More information

CCH Document Management

CCH Document Management CCH Documet Maagemet documet maagemet facig today s challeges We eed a documet maagemet system that does more tha just store documets Over the years we ve see a gradual reductio i the amout of paper circulatig

More information

InventoryControl. The Complete Inventory Tracking Solution for Small Businesses

InventoryControl. The Complete Inventory Tracking Solution for Small Businesses IvetoryCotrol The Complete Ivetory Trackig Solutio for Small Busiesses Regular Logo 4C Productivity Solutios for Small Busiesses Logo Outlie Get i cotrol of your ivetory with Wasp Ivetory Cotrol the complete

More information

IT Support. 020 8269 6878 n www.premierchoiceinternet.com n support@premierchoiceinternet.com. 30 Day FREE Trial. IT Support from 8p/user

IT Support. 020 8269 6878 n www.premierchoiceinternet.com n support@premierchoiceinternet.com. 30 Day FREE Trial. IT Support from 8p/user IT Support IT Support Premier Choice Iteret has bee providig reliable, proactive & affordable IT Support solutios to compaies based i Lodo ad the South East of Eglad sice 2002. Our goal is to provide our

More information

Agency Relationship Optimizer

Agency Relationship Optimizer Decideware Developmet Agecy Relatioship Optimizer The Leadig Software Solutio for Cliet-Agecy Relatioship Maagemet supplier performace experts scorecards.deploymet.service decide ware Sa Fracisco Sydey

More information

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV)

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV) Ehacig Oracle Busiess Itelligece with cubus EV How users of Oracle BI o Essbase cubes ca beefit from cubus outperform EV Aalytics (cubus EV) CONTENT 01 cubus EV as a ehacemet to Oracle BI o Essbase 02

More information

Domain 1: Designing a SQL Server Instance and a Database Solution

Domain 1: Designing a SQL Server Instance and a Database Solution Maual SQL Server 2008 Desig, Optimize ad Maitai (70-450) 1-800-418-6789 Domai 1: Desigig a SQL Server Istace ad a Database Solutio Desigig for CPU, Memory ad Storage Capacity Requiremets Whe desigig a

More information

Document Control Solutions

Document Control Solutions Documet Cotrol Solutios State of the art software The beefits of Assai Assai Software Services provides leadig edge Documet Cotrol ad Maagemet System software for oil ad gas, egieerig ad costructio. AssaiDCMS

More information

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e,

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e, Busiess Itelligece Software for Retail To c o m p e t e i t o d a y s r e t a i l e v i r o m e t, y o u e e d a s i g l e, comprehesive view of your busiess. You have to tur the decisio-makig of your

More information

leasing Solutions We make your Business our Business

leasing Solutions We make your Business our Business if you d like to discover how Bp paribas leasig Solutios Ca help you to achieve your goals please get i touch leasig Solutios We make your Busiess our Busiess We look forward to hearig from you you ca

More information

Total Program Management for High-Tech

Total Program Management for High-Tech Total Program Maagemet for High-Tech ORGANIZE Makig Order Out of Chaos Sortig the requiremets, fidig the right resources, aligig the capabilities, ad creatig a cohesive Team Maagemet Effort are dautig

More information

Product Manager. Integrated management of intellectual property and workflows from pre-acquisition to post-production

Product Manager. Integrated management of intellectual property and workflows from pre-acquisition to post-production Product Maager Itegrated maagemet of itellectual property ad workflows from pre-acquisitio to post-productio Iformatio or frustratio? Publishig processes geerate a wealth of iformatio: about works, iteratios,

More information

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card.

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card. The ERP Card-Solutio Xpoetial - It's about Itegratio The power, cotrol ad efficiecy of ERP combied with the ease-of-use ad fiacial beefits of a P-Card. TM poetial The ERP-Card Solutio P-Cards ad ERP For

More information

(VCP-310) 1-800-418-6789

(VCP-310) 1-800-418-6789 Maual VMware Lesso 1: Uderstadig the VMware Product Lie I this lesso, you will first lear what virtualizatio is. Next, you ll explore the products offered by VMware that provide virtualizatio services.

More information

Premier Edition for Brokerage General Agencies

Premier Edition for Brokerage General Agencies Premier Editio for Brokerage Geeral Agecies P R O D U C T O V E R V I E W Improve commuicatio ad streamlie busiess processes to drive ew growth Premier Editio for Brokerage Geeral Agecies The success of

More information

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs.

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs. ItelliSOURCE Comverge s eterprise software platform provides the foudatio for deployig itegrated demad maagemet programs. ItelliSOURCE Demad maagemet programs such as demad respose, eergy efficiecy, ad

More information

for Financial Advisors

for Financial Advisors for Fiacial Advisors P R O D U C T O V E R V I E W SmartOffice helps growig firms tur ew busiess ito log-term relatioships for Fiacial Advisors Your busiess has evolved to iclude a expadig clietele, a

More information

Configuring Additional Active Directory Server Roles

Configuring Additional Active Directory Server Roles Maual Upgradig your MCSE o Server 2003 to Server 2008 (70-649) 1-800-418-6789 Cofigurig Additioal Active Directory Server Roles Active Directory Lightweight Directory Services Backgroud ad Cofiguratio

More information

PRICE BAILEY CHARITIES & NOT FOR PROFIT THE RIGHT ADVICE FOR LIFE

PRICE BAILEY CHARITIES & NOT FOR PROFIT THE RIGHT ADVICE FOR LIFE PRICE BAILEY CHARITIES & NOT FOR PROFIT THE RIGHT ADVICE FOR LIFE OUR EXPERTISE To arrage a meetig with a member of for more iformatio about Price Bailey, At Price Bailey, we recogise that charity ad ot-for-profit

More information

Full Lifecycle Project Cost Controls

Full Lifecycle Project Cost Controls Full Lifecycle Project Cost Cotrols EcoSys EPC is a ext geeratio plaig ad cost cotrols software solutio deliverig best practices for full lifecycle project cost maagemet i a itegrated, easy-to-use web

More information

ion Wellness Solution

ion Wellness Solution ion Welless Solutio Overview As the competitio i the welless idustry grows more itese, players feel the eed to set i place effective systems to attract, service, ad retai customers. The focus today, is

More information

ODBC. Getting Started With Sage Timberline Office ODBC

ODBC. Getting Started With Sage Timberline Office ODBC ODBC Gettig Started With Sage Timberlie Office ODBC NOTICE This documet ad the Sage Timberlie Office software may be used oly i accordace with the accompayig Sage Timberlie Office Ed User Licese Agreemet.

More information

QUADRO tech. PST Flightdeck. Put your PST Migration on autopilot

QUADRO tech. PST Flightdeck. Put your PST Migration on autopilot QUADRO tech PST Flightdeck Put your PST Migratio o autopilot Put your PST Migratio o Autopilot A moder aircraft hardly remids its pilots of the early days of air traffic. It is desiged to eable flyig as

More information

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY Optimize your Network I the Courier, Express ad Parcel market ADDING CREDIBILITY Meetig today s challeges ad tomorrow s demads Aswers to your key etwork challeges ORTEC kows the highly competitive Courier,

More information

The Big Picture: An Introduction to Data Warehousing

The Big Picture: An Introduction to Data Warehousing Chapter 1 The Big Picture: A Itroductio to Data Warehousig Itroductio I 1977, Jimmy Carter was Presidet of the Uited States, Star Wars hit the big scree, ad Apple Computer, Ic. itroduced the world to the

More information

Business Application Services. Business Applications that provide value to your enterprise.

Business Application Services. Business Applications that provide value to your enterprise. Busiess Applicatio Services Busiess Applicatios that provide value to your eterprise. Sesiple s expertise ca help orgaizatio decode the performace issues ad trasform them ito valuable beefits that meet

More information

Smart Connected Products & The Internet of Things

Smart Connected Products & The Internet of Things Smart Coected Products & The Iteret of Thigs Who we are Taget delivers Talet Globally. Established for 40 years we specialise i delivery of iovative & tailored talet solutios to customers aroud the world.

More information

Ideate, Inc. Training Solutions to Give you the Leading Edge

Ideate, Inc. Training Solutions to Give you the Leading Edge Ideate, Ic. Traiig News 2014v1 Ideate, Ic. Traiig Solutios to Give you the Leadig Edge New Packages For All Your Traiig Needs! Bill Johso Seior MEP - Applicatio Specialist Revit MEP Fudametals Ad More!

More information

SOCIAL MEDIA. Keep the conversations going

SOCIAL MEDIA. Keep the conversations going SOCIAL MEDIA Keep the coversatios goig Social media is where most of the world is. It is therefore a ope source of cosumer data, a chael of commuicatio ad a platform for establishig relatioships with customers.

More information

A Guide to Better Postal Services Procurement. A GUIDE TO better POSTAL SERVICES PROCUREMENT

A Guide to Better Postal Services Procurement. A GUIDE TO better POSTAL SERVICES PROCUREMENT A Guide to Better Postal Services Procuremet A GUIDE TO better POSTAL SERVICES PROCUREMENT itroductio The NAO has published a report aimed at improvig the procuremet of postal services i the public sector

More information

CHAPTER 3 THE TIME VALUE OF MONEY

CHAPTER 3 THE TIME VALUE OF MONEY CHAPTER 3 THE TIME VALUE OF MONEY OVERVIEW A dollar i the had today is worth more tha a dollar to be received i the future because, if you had it ow, you could ivest that dollar ad ear iterest. Of all

More information

ANALYTICS. Insights that drive your business

ANALYTICS. Insights that drive your business ANALYTICS Isights that drive your busiess Eterprises are trasformig their busiesses by supplemetig their databases with real ad up-to-date customer data. Aalytics, as a catalyst, refies raw data ad aligs

More information

ContactPro Desktop for Multi-Media Contact Center

ContactPro Desktop for Multi-Media Contact Center CotactPro Desktop for Multi-Media Cotact Ceter CCT CotactPro (CP) is the perfect solutio for the aget desktop i a Avaya multimedia call ceter eviromet. CotactPro empowers agets to efficietly serve customers

More information

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature.

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature. Itegrated Productio ad Ivetory Cotrol System MRP ad MRP II Framework of Maufacturig System Ivetory cotrol, productio schedulig, capacity plaig ad fiacial ad busiess decisios i a productio system are iterrelated.

More information

Flood Emergency Response Plan

Flood Emergency Response Plan Flood Emergecy Respose Pla This reprit is made available for iformatioal purposes oly i support of the isurace relatioship betwee FM Global ad its cliets. This iformatio does ot chage or supplemet policy

More information

Supply Chain Management

Supply Chain Management Supply Chai Maagemet Douglas M. Lambert, Ph.D. The Raymod E. Maso Chaired Professor ad Director, The Global Supply Chai Forum Supply Chai Maagemet is NOT a New Name for Logistics The Begiig of Wisdom Is

More information

Supply Chain Management

Supply Chain Management Supply Chai Maagemet LOA Uiversity October 9, 205 Distributio D Distributio Authorized to Departmet of Defese ad U.S. DoD Cotractors Oly Aim High Fly - Fight - Wi Who am I? Dr. William A Cuigham PhD Ecoomics

More information

EUROCONTROL PRISMIL. EUROCONTROL civil-military performance monitoring system

EUROCONTROL PRISMIL. EUROCONTROL civil-military performance monitoring system EUROCONTROL PRISMIL EUROCONTROL civil-military performace moitorig system Itroductio What is PRISMIL? PRISMIL is a olie civil-military performace moitorig system which facilitates the combied performace

More information

KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR

KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR THOUGHT LEADERSHIP KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR I a market where it costs eight times more to wi ew customers tha retai the oes you already have, ay errors caused

More information

For customers Key features of the Guaranteed Pension Annuity

For customers Key features of the Guaranteed Pension Annuity For customers Key features of the Guarateed Pesio Auity The Fiacial Coduct Authority is a fiacial services regulator. It requires us, Aego, to give you this importat iformatio to help you to decide whether

More information

Managed Oracle Database Service

Managed Oracle Database Service Maaged Oracle Database Service maaged oracle database service As a orgaisatio you eed to esure the highest levels of iformatio availability ad data protectio to support your applicatios. Dimesio Data ca

More information

Grow your business with savings and debt management solutions

Grow your business with savings and debt management solutions Grow your busiess with savigs ad debt maagemet solutios A few great reasos to provide bak ad trust products to your cliets You have the expertise to help your cliets get the best rates ad most competitive

More information

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites Digital Eterprise Uit White Paper Web Aalytics Measuremet for Resposive Websites About the Authors Vishal Machewad Vishal Machewad has over 13 years of experiece i sales ad marketig, havig worked as a

More information

E-Plex Enterprise Access Control System

E-Plex Enterprise Access Control System Eterprise Access Cotrol System Egieered for Flexibility Modular Solutio The Eterprise Access Cotrol System is a modular solutio for maagig access poits. Employig a variety of hardware optios, system maagemet

More information

Assessment of the Board

Assessment of the Board Audit Committee Istitute Sposored by KPMG Assessmet of the Board Whe usig a facilitator, care eeds to be take if the idividual is i some way coflicted due to the closeess of their relatioship with the

More information

Contents. 1 Scalable Business Management Software. 2 Overview of Benefits. 3 Choosing the right Sage Accpac ERP Edition for your Business

Contents. 1 Scalable Business Management Software. 2 Overview of Benefits. 3 Choosing the right Sage Accpac ERP Edition for your Business Accpac ERP Cotets 1 Scalable Busiess Maagemet Software 2 Overview of Beefits 3 Choosig the right Sage Accpac ERP Editio for your Busiess 4 Sage Accpac ERP Feature Compariso 5 A Breakdow of Core Modules

More information

2014 Menu of Agency Support Services 17 TOP OF MIND TOUCH POINTS

2014 Menu of Agency Support Services 17 TOP OF MIND TOUCH POINTS 2014 Meu of Agecy Support Services 17 TOP OF MIND TOUCH POINTS Table of Cotets Turig a moolie customer ito a multi-lie customer icreases retetio by 7x! ORGANIC GROWTH Policy Reewal Appoitmet Calls.4 Life

More information

3G Security VoIP Wi-Fi IP Telephony Routing/Switching Unified Communications. NetVanta. Business Networking Solutions

3G Security VoIP Wi-Fi IP Telephony Routing/Switching Unified Communications. NetVanta. Business Networking Solutions 3G Security VoIP Wi-Fi IP Telephoy Routig/Switchig Uified Commuicatios NetVata Busiess Networkig Solutios Opportuity to lower Total Cost of Owership ad improve Retur o Ivestmet The ADTRAN Advatage ADTRAN

More information

How to set up your GMC Online account

How to set up your GMC Online account How to set up your GMC Olie accout Mai title Itroductio GMC Olie is a secure part of our website that allows you to maage your registratio with us. Over 100,000 doctors already use GMC Olie. We wat every

More information

Baan Service Master Data Management

Baan Service Master Data Management Baa Service Master Data Maagemet Module Procedure UP069A US Documetiformatio Documet Documet code : UP069A US Documet group : User Documetatio Documet title : Master Data Maagemet Applicatio/Package :

More information

A rejected. personal. injury case. needn t be. A write-off. Recoup the fees you thought you wouldn t see.

A rejected. personal. injury case. needn t be. A write-off. Recoup the fees you thought you wouldn t see. A rejected persoal ijury case eed t be A write-off Recoup the fees you thought you would t see. We are proud of our growig reputatio i successfully takig over rejected cases, ad the relatioships we have

More information

Frequently Asked Questions

Frequently Asked Questions Logview Tax Frequetly Asked Questios Logview Tax FAQ Logview Tax FAQ Page 2 What is Logview Tax? Logview Tax is a suite of tax techology software products for Corporate Tax. Logview uderstads the types

More information

Searching Algorithm Efficiencies

Searching Algorithm Efficiencies Efficiecy of Liear Search Searchig Algorithm Efficiecies Havig implemeted the liear search algorithm, how would you measure its efficiecy? A useful measure (or metric) should be geeral, applicable to ay

More information

Ken blanchard college of business

Ken blanchard college of business Ke blachard College of BUSINESS a history of excellece Established i 1949, Grad Cayo Uiversity has more tha a 60-year track record of helpig studets achieve their academic goals. The Ke Blachard College

More information

June 3, 1999. Voice over IP

June 3, 1999. Voice over IP Jue 3, 1999 Voice over IP This applicatio ote discusses the Hypercom solutio for providig ed-to-ed Iteret protocol (IP) coectivity i a ew or existig Hypercom Hybrid Trasport Mechaism (HTM) etwork, reducig

More information

TruStore: The storage. system that grows with you. Machine Tools / Power Tools Laser Technology / Electronics Medical Technology

TruStore: The storage. system that grows with you. Machine Tools / Power Tools Laser Technology / Electronics Medical Technology TruStore: The storage system that grows with you Machie Tools / Power Tools Laser Techology / Electroics Medical Techology Everythig from a sigle source. Cotets Everythig from a sigle source. 2 TruStore

More information

Skytron Asset Manager

Skytron Asset Manager Skytro Asset Maager Meet Asset Maager Skytro Asset Maager is a wireless, pateted RFID asset trackig techology specifically desiged for hospital facilities to deliver istat ROI withi a easy to istall, fully

More information

Agenda. Outsourcing and Globalization in Software Development. Outsourcing. Outsourcing here to stay. Outsourcing Alternatives

Agenda. Outsourcing and Globalization in Software Development. Outsourcing. Outsourcing here to stay. Outsourcing Alternatives Outsourcig ad Globalizatio i Software Developmet Jacques Crocker UW CSE Alumi 2003 jc@cs.washigto.edu Ageda Itroductio The Outsourcig Pheomeo Leadig Offshore Projects Maagig Customers Offshore Developmet

More information

>7011AUPS UNINTERRUPTIBLE P O W E R SUPPLIES

>7011AUPS UNINTERRUPTIBLE P O W E R SUPPLIES >7011AUPS UNINTERRUPTIBLE P O W E R SUPPLIES Power Failures Strike at the Heart of Critical Operatios 7011A Series Product Lie True O-Lie, Double Coversio UPS Mitsubishi Electric is the world s leadig

More information

Chapter 5 Unit 1. IET 350 Engineering Economics. Learning Objectives Chapter 5. Learning Objectives Unit 1. Annual Amount and Gradient Functions

Chapter 5 Unit 1. IET 350 Engineering Economics. Learning Objectives Chapter 5. Learning Objectives Unit 1. Annual Amount and Gradient Functions Chapter 5 Uit Aual Amout ad Gradiet Fuctios IET 350 Egieerig Ecoomics Learig Objectives Chapter 5 Upo completio of this chapter you should uderstad: Calculatig future values from aual amouts. Calculatig

More information

Radio Dispatch Systems

Radio Dispatch Systems Radio Dispatch Systems ZETRON DISPATCH SOLUTIONS: AT THE CENTER OF YOUR CRITICAL OPERATIONS Your dispatch system is the ceterpoit through which your key operatios are coordiated ad cotrolled. That s why

More information

Domain 1 Components of the Cisco Unified Communications Architecture

Domain 1 Components of the Cisco Unified Communications Architecture Maual CCNA Domai 1 Compoets of the Cisco Uified Commuicatios Architecture Uified Commuicatios (UC) Eviromet Cisco has itroduced what they call the Uified Commuicatios Eviromet which is used to separate

More information

Contracts, Rights and Royalties. End-to-end management and monetization of your intellectual property

Contracts, Rights and Royalties. End-to-end management and monetization of your intellectual property Cotracts, Rights ad Royalties Ed-to-ed maagemet ad moetizatio of your itellectual property Your busiess growth is built o cotracts, rights ad royalties Digital ad global expasio of rights mea that cotracts

More information

Making training work for your business

Making training work for your business Makig traiig work for your busiess Itegratig core skills of laguage, literacy ad umeracy ito geeral workplace traiig makes sese. The iformatio i this pamphlet will help you pla for ad build a successful

More information

Amendments to employer debt Regulations

Amendments to employer debt Regulations March 2008 Pesios Legal Alert Amedmets to employer debt Regulatios The Govermet has at last issued Regulatios which will amed the law as to employer debts uder s75 Pesios Act 1995. The amedig Regulatios

More information

International Delegation A summary for financial advisers

International Delegation A summary for financial advisers Iteratioal Delegatio A summary for fiacial advisers Cotets Please ote For fiacial adviser use oly. It should ot be distributed to, or relied upo by, retail cliets. AXA Wealth Iteratioal is the brad used

More information

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices White Paper O-Premise CRM to Salesforce Migratio - Beefits, Challeges ad Best Practices With the advet of cloud computig, orgaizatios are lookig to move their Customer Relatioship Maagemet (CRM) applicatios

More information

Desktop Management. Desktop Management Tools

Desktop Management. Desktop Management Tools Desktop Maagemet 9 Desktop Maagemet Tools Mac OS X icludes three desktop maagemet tools that you might fid helpful to work more efficietly ad productively: u Stacks puts expadable folders i the Dock. Clickig

More information

What is IT Governance?

What is IT Governance? 30 Caada What is IT Goverace? ad why is it importat for the IS auditor By Richard Brisebois, pricipal of IT Audit Services, Greg Boyd, Director ad Ziad Shadid, Auditor. from the Office of the Auditor Geeral

More information

GOOD PRACTICE CHECKLIST FOR INTERPRETERS WORKING WITH DOMESTIC VIOLENCE SITUATIONS

GOOD PRACTICE CHECKLIST FOR INTERPRETERS WORKING WITH DOMESTIC VIOLENCE SITUATIONS GOOD PRACTICE CHECKLIST FOR INTERPRETERS WORKING WITH DOMESTIC VIOLENCE SITUATIONS I the sprig of 2008, Stadig Together agaist Domestic Violece carried out a piece of collaborative work o domestic violece

More information

QUADRO tech. FSA Migrator 2.6. File Server Migrations - Made Easy

QUADRO tech. FSA Migrator 2.6. File Server Migrations - Made Easy QUADRO tech FSA Migrator 2.6 File Server Migratios - Made Easy FSA Migrator Cosolidate your archived ad o-archived File Server data - with ease! May orgaisatios struggle with the cotiuous growth of their

More information

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER optimise your ivestmet i Microsoft techology. Microsoft Cosultig Services from Microsoft Cosultig Services from MICROSOFT CONSULTING SERVICES ca help with ay stage i the lifecycle of adoptig Microsoft

More information

e-trader user guide Introduction

e-trader user guide Introduction User guide e-trader user guide Itroductio At UK Geeral our aim is to provide you with the best possible propositio for you ad your customers. We believe i offerig brokers a choice of how they trade with

More information

A Resource for Free-standing Mathematics Qualifications Working with %

A Resource for Free-standing Mathematics Qualifications Working with % Ca you aswer these questios? A savigs accout gives % iterest per aum.. If 000 is ivested i this accout, how much will be i the accout at the ed of years? A ew car costs 16 000 ad its value falls by 1%

More information

Commercial Real Estate Women Network

Commercial Real Estate Women Network Commercial Real Estate Wome Network About CREW Network Fouded i 1989, CREW Network is the idustry s premier busiess etworkig orgaizatio dedicated to ifluecig the success of the commercial real estate idustry

More information

Domain 1: Configuring Domain Name System (DNS) for Active Directory

Domain 1: Configuring Domain Name System (DNS) for Active Directory Maual Widows Domai 1: Cofigurig Domai Name System (DNS) for Active Directory Cofigure zoes I Domai Name System (DNS), a DNS amespace ca be divided ito zoes. The zoes store ame iformatio about oe or more

More information

OfficePACS. Digital Imaging

OfficePACS. Digital Imaging OfficePACS Digital Imagig About Stryker Stryker is a multi-billio dollar compay specializig i orthopaedics We are oe of the largest compaies i the worldwide orthopaedic market We are a Fortue 500 & BusiessWeek

More information

RightFax Express. One solution. Multiple choices.

RightFax Express. One solution. Multiple choices. RightFax Express Oe solutio. Multiple choices. S mall ad medium-sized busiesses (SMBs) have issues similar to those of larger eterprise orgaizatios but have fewer resources to hadle them. The same is true

More information

Trusteed IRAs. Integrate and simplify your retirement and estate plans

Trusteed IRAs. Integrate and simplify your retirement and estate plans Trusteed IRAs Itegrate ad simplify your retiremet ad estate plas Trusteed IRAs from Merrill Lych Trust Compay To create the legacy of your dreams, you may eed more tha a Idividual Retiremet Accout ad a

More information

Best of security and convenience

Best of security and convenience Get More with Additioal Cardholders. Importat iformatio. Add a co-applicat or authorized user to your accout ad you ca take advatage of the followig beefits: RBC Royal Bak Visa Customer Service Cosolidate

More information

How to use what you OWN to reduce what you OWE

How to use what you OWN to reduce what you OWE How to use what you OWN to reduce what you OWE Maulife Oe A Overview Most Caadias maage their fiaces by doig two thigs: 1. Depositig their icome ad other short-term assets ito chequig ad savigs accouts.

More information

An Approach to Fusion CRM Adoption

An Approach to Fusion CRM Adoption White Paper A Approach to Fusio CRM Adoptio May eterprise customers are ivestig time ad effort to evaluate how ext-geeratio Oracle eterprise applicatios will chage iteractios with iteral ad exteral stakeholders.

More information

2014 Menu of Agency Support Services 10 TOP OF MIND TOUCH POINTS

2014 Menu of Agency Support Services 10 TOP OF MIND TOUCH POINTS 2014 Meu of Agecy Support Services 10 TOP OF MIND TOUCH POINTS Table of Cotets Turig a moolie customer ito a multi-lie customer icreases retetio by 7x! ORGANIC GROWTH Policy Reewal Appoitmet Calls.4 Life

More information

FACTSHEET 1: DEVELOPING A STRATEGIC MANAGEMENT PLAN

FACTSHEET 1: DEVELOPING A STRATEGIC MANAGEMENT PLAN FACTSHEET 1: DEVELOPING A STRATEGIC MANAGEMENT PLAN THIS FACTSHEET RELATES TO QUESTION 2.3 OF THE MSPI (MUSEUM STANDARDS PROGRAMME FOR IRELAND) 1. Itroductio Writig a Strategic Maagemet Pla ca provide

More information

Page 1. Real Options for Engineering Systems. What are we up to? Today s agenda. J1: Real Options for Engineering Systems. Richard de Neufville

Page 1. Real Options for Engineering Systems. What are we up to? Today s agenda. J1: Real Options for Engineering Systems. Richard de Neufville Real Optios for Egieerig Systems J: Real Optios for Egieerig Systems By (MIT) Stefa Scholtes (CU) Course website: http://msl.mit.edu/cmi/ardet_2002 Stefa Scholtes Judge Istitute of Maagemet, CU Slide What

More information

auction a guide to selling at Residential

auction a guide to selling at Residential Residetial a guide to sellig at auctio Allsop is the market leader for residetial ad commercial auctios i the UK Aually sells up to 700 millio of property at auctio Holds at least seve residetial ad six

More information

My first gold holdings. My first bank. Simple. Transparent. Individual. Our investment solutions for clients abroad.

My first gold holdings. My first bank. Simple. Transparent. Individual. Our investment solutions for clients abroad. My first gold holdigs. My first bak. Simple. Trasparet. Idividual. Our ivestmet solutios for cliets abroad. The perfect basis for workig together successfully The wheel of time is turig faster tha ever

More information

The Forgotten Middle. research readiness results. Executive Summary

The Forgotten Middle. research readiness results. Executive Summary The Forgotte Middle Esurig that All Studets Are o Target for College ad Career Readiess before High School Executive Summary Today, college readiess also meas career readiess. While ot every high school

More information

MAN Fleet Management Driving Tomorrow s Solutions Today

MAN Fleet Management Driving Tomorrow s Solutions Today MAN Fleet Maagemet Drivig Tomorrow s Solutios Today The ideal olie solutio to all your vehicle performace, compliace ad maiteace eeds, MAN Fleet Maagemet provides busy vehicle operators with a simple to

More information

FLEXIBLE GUARANTEE BOND SERIES 2

FLEXIBLE GUARANTEE BOND SERIES 2 FLEXIBLE GUARANTEE BOND SERIES 2 Key features of the Flexible Guaratee Bod Series 2 The Fiacial Coduct Authority is a fiacial services regulator. It requires us, LV=, to give you this importat iformatio

More information

Predictive Modeling Data. in the ACT Electronic Student Record

Predictive Modeling Data. in the ACT Electronic Student Record Predictive Modelig Data i the ACT Electroic Studet Record overview Predictive Modelig Data Added to the ACT Electroic Studet Record With the release of studet records i September 2012, predictive modelig

More information

I apply to subscribe for a Stocks & Shares ISA for the tax year 20 /20 and each subsequent year until further notice.

I apply to subscribe for a Stocks & Shares ISA for the tax year 20 /20 and each subsequent year until further notice. IFSL Brooks Macdoald Fud Stocks & Shares ISA Trasfer Applicatio Form IFSL Brooks Macdoald Fud Stocks & Shares ISA Trasfer Applicatio Form Please complete usig BLOCK CAPITALS ad retur the completed form

More information

Authentication - Access Control Default Security Active Directory Trusted Authentication Guest User or Anonymous (un-authenticated) Logging Out

Authentication - Access Control Default Security Active Directory Trusted Authentication Guest User or Anonymous (un-authenticated) Logging Out FME Server Security Table of Cotets FME Server Autheticatio - Access Cotrol Default Security Active Directory Trusted Autheticatio Guest User or Aoymous (u-autheticated) Loggig Out Authorizatio - Roles

More information

Engineering Data Management

Engineering Data Management BaaERP 5.0c Maufacturig Egieerig Data Maagemet Module Procedure UP128A US Documetiformatio Documet Documet code : UP128A US Documet group : User Documetatio Documet title : Egieerig Data Maagemet Applicatio/Package

More information

One Goal. 18-Months. Unlimited Opportunities.

One Goal. 18-Months. Unlimited Opportunities. 18 fast-track 18-Moth BACHELOR S DEGREE completio PROGRAMS Oe Goal. 18-Moths. Ulimited Opportuities. www.ortheaster.edu/cps Fast-Track Your Bachelor s Degree ad Career Goals Complete your bachelor s degree

More information

Mobility. Manage Agility with Our Technology

Mobility. Manage Agility with Our Technology Mobility Maage Agility with Our Techology Smart mobile strategies are redefiig busiess performace today. Mobility as a eabler is oe of our key busiess objectives. As a radical orgaizatio, we defie comprehesive

More information