Radio Dispatch Systems

Transcription

1 Radio Dispatch Systems

2 ZETRON DISPATCH SOLUTIONS: AT THE CENTER OF YOUR CRITICAL OPERATIONS Your dispatch system is the ceterpoit through which your key operatios are coordiated ad cotrolled. That s why Zetro dispatch solutios are desiged to deliver the highest levels of reliability, ease of use ad flexibility i the idustry. Zetro dispatch systems Itegrate tools ad resources oto the cosole scree, placig the iformatio your dispatchers eed right at their figertips. Support easy expasio, upgrades ad maiteace to keep your system up-to-date ad performig optimally. Provide high levels of redudacy to keep your commuicatios up ad ruig at all times. Easy to use Because Zetro dispatch solutios are desiged with dispatchers i mid, they help dispatchers do their jobs quickly, efficietly ad effectively. This results i faster respose times, lower error rates, ad a easy learig curve. The iovative MAX Dispatch graphical user iterface (GUI) ca be cofigured to meet the uique eeds of users i a particular orgaizatio. Ad Zetro s Advaced Commuicatios (Acom) System offers the most customizable GUI i the idustry. Flexible, cost-effective coectios over IP All of Zetro s dispatch systems support IP techology. This allows you to coect your radio resources over IP, replacig costly leased lies with iexpesive IP coectios. It also gives you greater flexibility i your system desig because it allows cosole positios ad radio coectios to operate remotely from the mai ceter. A sigle system itegrates multiple resources Zetro dispatch cosoles combie a rich variety of resources ad tools (radio, telephoy, I/O cotrols, video, ad computer-aided dispatch) ito a sigle system, the preset them to your dispatchers i a itegrated, easy-to-use format. This gives them immediate access to the resources they eed. Powerful ROI Zetro dispatch systems ot oly provide high quality at a affordable price, but their robustess ad reliability keep your operatios up ad ruig ad your maiteace costs low. They offer easy, cost-effective upgrades that help keep your solutio curret. Ad their modular desig allows you to scale upward as the eed arises. The result is a solid, future-proof solutio that gives you a powerful retur o your ivestmet. Flexible architecture that supports a variety of operatios With Zetro dispatch systems flexible architecture, the same system ca support sigle-site or distributed operatios. Zetro s Acom ad MAX Dispatch systems ca both scale from a sigle LAN cofiguratio to a multi-ode, geographically distributed WAN.

3 ZETRON DISPATCH PRODUCTS Whether yours is a sigle-cosole operatio, a complex orgaizatio that spas multiple sites, or somewhere i betwee, Zetro has a dispatch system desiged to help esure the itegrity, flow, ad efficiecy of your operatios. Advaced Commuicatios (Acom) System A fully itegrated, digital cosole system, Acom combies radio, telephoe, data, pagig ad video to maximize cotrol ad miimize effort. Acom is also Zetro s most customizable dispatch solutio, offerig completely flexible cofiguratio ad custom developmet. This allows the GUI to be cofigured to meet the dispatcher s precise requiremets. The system s ed-poit redudacy esures its availability, eve whe coectios or power are lost. Acom ot oly supports a variety of telephoe iterfaces (QSig, ISDN, rigdow, ad SIP), but its itegrated telephoy package offers rich fuctioality that does t require the purchase of a separate PBX (automatic call distributio, call queues ad priority, RVA, IVR, dialig plas, hut groups, HTML address-book dialig, ad XML address-book maagemet). Acom s low badwidth requiremets make it ideal for large operatios ad help esure badwidth availability eve whe system traffic is high. The size of a Acom system ca rage from a few dispatchers operatig i a fixed or mobile eviromet to hudreds of operators who are cetrally located or distributed across multiple sites. Geographically dispersed sites ca be etworked to provide distributed switchig ad wide-area cotrol. This offers maximum operatioal effectiveess, efficiecy reliability ad security. MAX Dispatch System Zetro s MAX Dispatch offers idustry-leadig, ed-to-ed etwork redudacy i a breakthrough, IP-based system. The system s iovative GUI allows dispatchers to access the resources they eed whe they eed them. This reduces clutter ad helps dispatchers stay focused o the task at had. The GUI s flexibility also allows admiistrators to build scree layouts that match their operatioal priorities ad requiremets. MAX Dispatch supports up to 150 ports which makes it ideal for small to medium-size operatios. Its modular architecture supports cetralized or distributed operatios, icludig remote operatios over IP. This allows the system to be expaded easily ad iexpesively as your operatios grow. Additioal system tools moitor performace ad make MAX Dispatch easy to istall, maage ad maitai. MAX Dispatch + MAX Call-Takig: Combiig MAX Dispatch with Zetro s IP-based MAX Call-Takig system gives you a sigle-vedor dispatch ad E9-1-1 solutio that compouds the beefits of both systems. It offers operators a flexible ad cosistet user experiece across their dispatch ad E9-1-1 call-takig activities. It gives you oe vedor for both systems, which ca simplify istallatio ad maiteace. It also gives you the full beefits of IP, icludig the ability to operate remotely. MAX Solutios: Zetro s ope-stadards-based MAX Solutios gives you complete, cotiuous maagemet of a emergecy from the momet a call comes i util help is dispatched to the scee. MAX Solutios icludes MAX Dispatch, MAX Call-Takig, MAX CAD, Mappig, ad AVL. You ca use the systems idividually or together ad with other vedors ope stadards-based solutios.

4 Series 4000 Commuicatio Cotrol System Zetro s Series 4000 Commuicatio Cotrol System is a tough, prove performer with a reputatio for reliability, iteroperability, easy programmig ad ecoomical upgrades. It supports a wide variety of wireless radio iterfaces ad ca be used to patch together agecies that use differet radio equipmet. Desiged primarily for medium-sized orgaizatios, the Series 4000 ca be scaled to accommodate up to 48 chaels ad 16 operator positios. The DCS-5020 Digital Cosole System Zetro s DCS-5020 Digital Cosole System combies telephoy ad digital ad aalog radio cotrol to support up to 30 defiable ports, icludig up to 16 operator cosoles. Although it offers may of the features of a traditioal cosole system, the DCS-5020 is based o a distributed architecture that elimiates the eed for a cetral switch. Whe IP-coected cosoles are added to the system, it ca support dispatch positios aywhere o the IP etwork. Its missio-critical resiliecy makes it a ideal solutio for public safety, emergecy services, trasportatio, utilities ad private idustry. Note: Not available i North America. Compariso of Zetro Dispatch Systems ZETRON CONSOLE SYSTEMS FEATURES Size Dispatchig Need Acom > 200 positios, > 2000 chaels Large to very large, complex, multi-site operatios 150 ports MAX Dispatch Small to large operatios Series positios x 48 chaels Small to medium operatios DCS ports, up to 16 chaels/ positios Small to medium operatios Suitable for Covetioal PMR/LMR Systems Suitable for Trukig Radio Systems, via mobile radios & RFSS, NEXEDGE, DMR ad via mobile radios, via mobile radios (full ID w/pc, limited ID w/ butto), TETRA, NEXEDGE, iden Radio Selective Sigalig, all types, all types, all types, oly Europea (5/6 toe) Suitable for Telephoy, aalog, digital & IP, aalog Telephoe/Radio Headset Iterface (TRHI) Optioal Optioal Optioal No IP Radio/ Telephoe Iterfaces No (via gateways)

5 INTEROPERABILITY AND OPEN STANDARDS Zetro dispatch solutios support more radio protocols ad iterfaces tha ay other maufacturer. This gives you the iteroperability you eed to commuicate across jurisdictios ad differet radio equipmet whe evets demad it. It also helps bridge the gap betwee legacy equipmet ad ew, digital techologies, ad eases the trasitio whe multiple agecies usig differet types of radio equipmet merge ito a sigle, regioal ceter. Because Zetro solutios support ope stadards such as Project 25 (P25), Digital Mobile Radio (DMR), ad Terrestrial Truked Radio (TETRA) they itegrate seamlessly with other opestadards-based equipmet. For example, Zetro s support for the P25 Digital Fixed Statio Iterface (DFSI) ad P25 Cosole Sub-System Iterface (CSSI) allows the Zetro cosole to coect to covetioal [DFSI] ad truked radio systems [CSSI] that also employ these iterfaces. This gives you more choice i the equipmet you iclude i your overall radio solutio. Zetro systems support radio protocols ad ope stadards such as: Project 25 (P25), CSSI ad DFSI Digital Mobile Radio (DMR) EDACS SMARTNET /SmartZoe Terrestrial Truked Radio (TETRA) NEXEDGE Sprit Direct Coect OpeSky MPT1327 LTR SERVICES THAT SUPPORT YOU Zetro s full rage of service ad support optios help esure that your system is set up ad maitaied to perform optimally. Service optios iclude: Support Services: Icludes techical support, istallatio ad cofiguratio assistace, ad a variety of service plas, warraties ad support cotracts. Zetro also offers phoe support durig work hours ad emergecy phoe support after hours. Traiig: Factory ad osite techical ad operator traiig help esure that your system is beig properly used ad maitaied. Project Maagemet: A variety of project-maagemet, istallatio assistace ad cofiguratio-optimizatio services are available for Zetro cofigured systems. They help esure that your system is istalled o time ad o budget, ad that it performs as expected.

6 ZETRON AMERICAS PO Box 97004, Redmod, WA USA (P) (F) (E) ZETRON EMEA Campbell Court, Bramley, Hampshire RG26 5EG, Uited Kigdom (P) (F) (E) ZETRON AUSTRALASIA PO Box 3045, Stafford Mail Cetre, Stafford QLD 4053, Australia (P) (F) (E) au@zetro.com G