IP8820 Nrtel IP Phne IP8820 IP Phne fr Nrtel Call Servers Please read this guide carefully befre perating yur set. Retain this guide fr future reference. Cpyright 2009 LG-Nrtel C. Ltd. All Rights Reserved This material is cpyrighted by LG-Nrtel C Ltd. Any unauthrized reprductin, use r disclsure f this material, r any part theref, is strictly prhibited and is a vilatin f Cpyright Laws. LG-Nrtel reserves the right t make changes in specificatins at any time withut ntice. The infrmatin furnished by LG Nrtel in this material is believed t be accurate and reliable, but is nt warranted t be true in all cases. LG-Nrtel is a trademark f LG-Nrtel C. Ltd. All ther brand and prduct names are trademarks r registered trademarks f their respective cmpanies.
IP8820 Nrtel IP Phne Regulatry and Safety Ntices 1. Radi Frequency Emissins: FCC Cmpliance statement: This device cmplies with Part 15 rules. Operatin is subject t the fllwing tw cnditins; 1. This device may nt cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired peratin. This Equipment has been tested and fund t cmply with the limits fr a Class B digital device, pursuant t Part 15 f the FCC rules. These limits are designed t prvide reasnable prtectin against harmful interference in a residential installatin. This equipment generates, uses and can radiate radi frequency energy and, if nt installed and used in accrdance with the instructins, may cause harmful interference t radi cmmunicatins. Hwever, there is n guarantee that interference will nt ccur in a particular installatin. If this equipment des cause harmful interference t radi r televisin receptin, which can be determined by turning the equipment ff and n, the user is encuraged t try t crrect the interference by ne f the fllwing measures: Rerient r relcate the receiving antenna. Increase the separatin between the equipment and the receiver. Cnnect the equipment int an utlet n a different circuit frm that t which the receiver is cnnected If prblems persist, cnsult the dealer r an experienced radi/tv technician fr help. Canadian Cmpliance statement: This Class B digital apparatus cmplies with Canadian ICES-003. Cet appareil numérique de la classe B est cnfrme à la nrme NMB-003 du Canada. This device cmplies with Class B limits f Industry Canada. Operatin is subject t the fllwing tw cnditins; 1. This device may nt cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired peratin. Eurpean Unin Declaratins f Cnfrmity: LG-Nrtel C. Ltd. declares that the equipment specified in this dcument, which bears the CE mark, cnfrms t the Eurpean Unin Radi and Telecmmunicatins Terminal Equipment Directive (R&TTE 1999/5/EC) including, Electrmagnetic Cmpatibility Directive (89/336/EEC) and Lw Vltage Directive (73/23/EEC) The prduct fulfills the essential requirements f the harmnized standards shwn abve. 2. Prduct Safety Instructins This prduct cmplies with and cnfrms t the fllwing internatinal Prduct Safety standards as applicable: Safety f Infrmatin Technlgy Equipment, IEC 6095-1, including Relevant natinal deviatins as listed in Cmpliance with IEC fr Electrical Equipment (IECEE) Safety f Infrmatin Technlgy Equipment, CAN/CSA-C22.2 N. 60950-1/UL 60950-1 3. E-911 and use f the IP8820 Phne with Multi-Line Telephne Systems: Please nte the use and peratin f this phne as part f a multi-line telephne system (MLTS) may be subject t state and/r federal E-911 MLTS laws that require the MLTS t prvide a caller s telephne number, extensin, and physical lcatin t applicable state and/r lcal emergency services when a caller initiates a 911 call. The MLTS may nt prvide a caller s telephne number, extensin, r physical lcatin infrmatin t emergency services when a caller dials 911, and cmpliance with state and/r federal E-911 MLTS laws is the sle respnsibility f the purchaser f this phne. 4. Privacy: IP8820 Phne implements security and encryptin technlgies hwever, privacy f cmmunicatins may nt be ensured when using this telephne. ii Apr. 09
IP8820 Nrtel IP Phne Care & Precautins: Befre cnnecting r using yur new phne, take a mment t cnsider safety and reliability. Use cmmn sense when lcating, cnnecting and using yur IP8820 Phne. Lcate n a dry level surface. Keep the phne away frm the edges f the surface t avid the ptential f a fall. Lcate cables t avid ptential fr damage. Fr example, d nt lcate under rugs r carpet as damage may result frm ft traffic r heavy bjects. Als, d nt lcate cables between the desktp and walls where they may be crushed, damaging the insulatin. Check the cables regularly and, if damage is nted, discnnect yur phne. Cntact yur lcal representative fr a replacement. Shuld liquid spill n the phne, discnnect the unit frm pwer and the netwrk. D nt use during lightning strms. Lightning presents a ptential shck hazard. Clean the IP8820 Phne with a sft dry clth; d nt use liquid cleaners. Always use cautin when cnnecting t AC pwer. Use nly with a prperly grunded standard AC pwer utlet. What is new in this release? Issue 01.00 2008.12 first release Issue 2.00 2009.04 Added new sectin 3.6 DSS/BLF (Presence) Nte fr unregistered line flashing red/range LEDs iii Apr. 09
IP8820 Nrtel IP Phne Table f Cntents 1. IP8820 IP Phne Overview...1 2. Installing yur IP8820 Phne...3 3. Using Features f IP8820 Phne...4 3.1. Receiving a Call... 4 3.2. Placing a Call...4 3.3. Putting a Call n Hld... 4 3.4. Annuncing a Call Transfer... 5 3.5. Using Blind Call Transfer... 5 3.6. DSS/BLF (Presence)... 5 3.7. Call Frward... 6 3.8. 3-Party Cnference... 6 3.9. Call Waiting... 7 3.10. Redial... 7 3.11. Last Call Return... 7 3.12. Speed Dial Buttns... 7 3.13. Speed Number Dialing... 8 3.14. DND (D-Nt-Disturb)... 8 3.15. Muting a Call... 8 3.16. Accessing Yur Vice Mail... 8 3.17. Htline/Warm-Line... 9 4. Advanced Services and the IP8820 Phne LCD Menu...10 4.1. Using the Call Lgs Menu... 10 4.2. Using the Phne Bk Menu... 10 5. Setting Yur Preferences...13 5.1. LCD Cntrast... 13 5.2. Ring Setting...13 5.2.1. Setting the Ring Type... 13 5.2.2. Setting Line Ring Type and Delay... 14 5.3. Ringer Off... 15 5.4. Enabling Autmatic Headset Operatin... 15 5.5. Setting Flexible Buttns... 16 5.6. Time Cnfiguratin... 17 5.6.1. SNTP Server Address... 17 5.6.2. Time Zne... 17 5.6.3. DST Aut Adjustment... 18 5.6.4. Time Frmat... 18 5.6.5. Date Frmat... 18 5.7. Lck Outging Call... 19 5.8. Enabling Speed Number Dialing... 19 iii Apr. 09
IP8820 Nrtel IP Phne 5.9. Key Tne... 20 5.10. Language Setting... 20 Appendix A Dial Pad Character Set...21 Appendix B Time Znes...22 iv Apr. 09
IP8820 Nrtel IP Phne 1. IP8820 IP Phne Overview Yur new LG-Nrtel IP8820 Phne is an Internet Prtcl (IP) phne emplying Sessin Initiatin Prtcl (SIP), the well-knwn pen standard fr establishing, managing and terminating a cmmunicatin sessin. IP8820 Phne interperates with call servers, prxies and gateways t exchange SIP signaling messages fr call cntrl. Real-time Transprt Prtcl (RTP) packets deliver vice between the end-pints ver a managed IP netwrk. Features available t IP8820 Phne thrugh SIP call servers are similar t thse f a cnventinal business telephne. In additin t the features described in this guide, yur call server may prvide additinal features, ften using dialed feature cdes. Refer t yur system administratr fr further infrmatin. The IP8820 Phne has fixed feature buttns, sft feature keys, flexible buttns that are cnfigurable, and dial pad buttns as shwn in the figure belw. The twelve (12) flexible buttns access lines and features based n the IP Phne cnfiguratin. Flexible buttns assigned fr line access, called line buttns, represent a telephne line r a SIP user. A line may be private, calls t a private line signal at all appearances f the line but an active r held call is nly visible and accessible by the riginal end-pints. A shared line appears at multiple phnes and all calls are visible and accessible by all end-pints with the line. Each line buttn emplys LEDs t indicate status as shwn belw. Line in use at this phne Orange* LED On Incming call Orange* LED flashes at 60 ipm, fast flash Call held at this phne Orange* LED flashes at 30 ipm, slw flash Shared line in use at Red LED On 1 Apr. 09
IP8820 Nrtel IP Phne anther phne Shared line call held at Red LED slw flash anther phne Line nt registered w/server** Red/Orange LED flashes clr, red t range at 30 ipm * When the LCD displays infrmatin fr a line, such as when an incming call first rings, the LED clr is range therwise, the LED clr will be green. **The flashing red range Line buttn will als appear during a rebt until the Line is registered. Flexible buttns nt assigned fr line access may access features such as Speed dial, Redial and thers. Refer t sectin 5.5 and yur system administratr fr further infrmatin. The figure belw shws ther majr cmpnents f IP8820 Phne. These cmpnents include: Handset Speaker and micrphne Message Wait Indicatr (Message LED) LCD (240 by 42 pixel), displays 3-lines Flexible buttn labels 2 Apr. 09
IP8820 Nrtel IP Phne 2. Installing yur IP8820 Phne The figure belw shws the cable cnnectins fr yur IP Phne. The LAN and desktp PC cnnectins emply standard categry 5 LAN cables terminated with RJ-45 cnnectrs. The IP Phne supprts PE (Pwer ver Ethernet) in accrdance with the IEEE-802.1af industry standard. When cnnected t a PE cmplaint LAN prt, the IP Phne derives pwer frm the prt. If the LAN prt des nt supprt PE, use the AC/DC adaptr, available separately, fr cnnectin t pwer. The handset cnnects t the base with the supplied standard handset ciled crd. Use the chart belw t make cnnectins t the IP Phne. 1 LAN Cnnect the IP Phne LAN prt t the LAN wall jack with the prvided LAN cable. 2 PC Cnnect the IP Phne PC prt t yur desktp PC with RJ-45 terminated UTP-5 cable. 3 Pwer If the LAN prt supprts PE (IEEE 802.3af cmpliant), the AC/DC adapter is nt required. If nt supprted, cnnect the IP Phne pwer prt t the DC ut f Pwer Adapter. Cnnect the Pwer Adapter AC plug t an AC wall jack. 4 Headset Cnnect Headset RJ-11 jack t the IP Phne headset jack. 5 Handset Cnnect the Handset ciled crd t the IP Phne base and handset. 3 Apr. 09
IP8820 Nrtel IP Phne 3. Using Features f IP8820 Phne 3.1. Receiving a Call When yu receive a call, yur phne rings, the LCD displays the incming call infrmatin and the assciated line buttn flashes. T answer a ringing call: Lift the handset. Yu may press the speakerphne buttn, line buttn r the Answer sftkey t activate the speakerphne. T use a headset, press the headset buttn. T end the call: Hang up the handset. If using the speakerphne, press the speakerphne buttn. If using the headset, press the headset buttn. T refuse a ringing call: Press the Refuse sftkey, the IP Phne stps ringing and the call server rutes the call. 3.2. Placing a Call Yu place calls with the handset n-hk r ff-hk. Similar t yur mbile phne, the IP8820 Phne uses a technique called stre and frward dialing. After yu dial a digit, the IP Phne waits abut 6 secnds fr additinal digits. If yu d nt dial additinal digits, the IP Phne sends the digits yu dialed t the call server fr prcessing. T send the digits immediately, press the # buttn t indicate dialing is cmplete, and then the IP Phne sends the number t the call server. T place a call: Lift the handset. Yu may press the speakerphne buttn r line buttn t activate the speakerphne. T use a headset, press the headset buttn. Dial the destinatin number. After a shrt delay, the IP Phne sends the number, r dial # t send the dialed digits immediately. When the called party answers, begin speaking, the LCD displays the elapsed call time. T end the call, Hang up the handset. If using the speakerphne, press the speakerphne buttn. If using the headset, press the headset buttn. 3.3. Putting a Call n Hld Yu can place a call in a waiting state where the held party cannt hear yu and yu cannt hear the held party. The held party receives MOH (Music-On-Hld), if cnfigured in the call server. While a call is n hld, yu can answer r place ther calls and can tggle between held calls n the same line. With Call Hld Ringback enabled, the IP Phne rings as a reminder f calls n hld when yu return the IP Phne t idle. Refer t yur system administratr r Installer Guide fr further infrmatin. T place a call n hld: 4 Apr. 09
IP8820 Nrtel IP Phne Press the Hld buttn r the Hld sftkey. The call status changes t hld and yu receive dial tne. Yu may then select anther line t answer r place a call. Nte, if yu select an idle line and take n actin fr abut 15 secnds, the line is discnnected. T retrieve a held call: Press the slw flashing line buttn Select the desired call frm the displayed call list using Previus-Next sftkeys Select the OK sftkey t resume a cnnectin with the call. T tggle between tw calls n the same line: Press the Hld buttn r the Resume sftkey, the active call status changes t hld and the held call cnnects. 3.4. Annuncing a Call Transfer Using Annuncing a Call Transfer, yu send an active call t anther extensin after annuncing the call transfer t the receiving party. T transfer an active call: Press the Transfer buttn r the Transfer sftkey. The active call status changes t hld and yu receive dial tne. Dial the number yu wish t receive the transfer. Await answer and annunce the transfer. T cmplete the transfer, hang up the handset. T cancel a transfer, fr example the secnd party des nt answer r is busy: Press the EndCall sftkey. 3.5. Using Blind Call Transfer Yu can transfer an active call t anther extensin withut talking t the party receiving the call. The call transfers t the new party withut verifying that the new party is there r willing t receive the call. T transfer an active call withut annuncing the transfer: Press the BlindXfr sftkey. The active call status changes t hld and yu receive dial tne. Dial the number yu wish t receive the transfer. T cmplete the transfer, hang up the handset. T cancel a transfer, fr example yu mis-dial the receiving number: Press the EndCall sftkey. 3.6. DSS/BLF (Presence) Yur IP8820 Phne may be assigned with DSS/BLF (Direct Statin Selectin/Busy Lamp Field) buttns that address the special needs assciated with an Attendant r Secretarial answering psitin. The specific needs fr these users are: DSS - ne-tuch calling and transfers t the extensins 5 Apr. 09
IP8820 Nrtel IP Phne BLF (Presence) - visual status indicatin f the extensin, when the assciated extensin is busy the LED illuminates red. T call an idle cvered extensin: Lift the handset. Yu may press the speakerphne buttn r the headset buttn. Press the DSS buttn. Yu may press the DSS buttn prir t lifting the handset, which activates the speakerphne and places the call. T transfer an active call: Press the DSS buttn. The IP Phne places the active call n hld and calls the extensin. Await answer and annunce the transfer. T cmplete the transfer, hang up the handset. T cancel a transfer, fr example the secnd party des nt answer r is busy: Press the EndCall sftkey. 3.7. Call Frward Call frward directs incming calls t ring at anther lcatin that yu designate. Yu can select ne f fur (4) cnditins that will frward yur calls: - Call Frward Busy redirects incming calls if the line is busy. - Call Frward N Answer redirects incming calls that are nt answered in the cnfigured n answer time. - Call Frward Busy r N Answer redirects incming calls if the line is busy r nt answered after the n answer time expires. - Call Frward All Calls immediately redirects all incming calls. T set up Call Frward: Press the CallFwd sftkey. Use the Previus-Next sftkeys t select the desired Call Frward cnditin. Press the OK sftkey. Input the destinatin where yu want yur calls sent. Press the OK sftkey. The display shws (x) Fwd t ext indicating the frward cnditin and destinatin fr the calls. (B) = Busy, (N) = N-answer, (BN) = Busy r N-answer, (U) = Uncnditinal T disable Call Frward: Press the CallFwd sftkey. The message (x) Fwd t xxxx disappears frm the LCD. 3.8. 3-Party Cnference The IP Phne has a 3-Party Cnference feature that lets yu cnverse with tw ther parties simultaneusly. T set-up a cnference: Place first call as nrmal. 6 Apr. 09
IP8820 Nrtel IP Phne Press the Cnferen sftkey. The call status changes t hld and yu receive dial tne. Dial the number yu want t jin the cnference. When the party answers, press the Jin sftkey t establish the cnference. T end yur cnference call: Hang up the handset. T cancel a cnference, fr example the secnd party des nt answer r is busy: Press the EndCall sftkey. 3.9. Call Waiting With Call Waiting cnfigured, while yu are in a call the IP Phne alerts yu f an incming call. The line buttn flashes and yu receive a beep tne ver the active cnversatin t indicate the new call. In additin, during the ring signal, the LCD displays the incming caller id s yu knw wh is calling befre yu interrupt the current call. T answer an incming call while n a call: Press the Answer sftkey. The active call changes t the hld state and the new call cnnects. 3.10. Redial Yur IP Phne saves the last number yu dialed and allws yu t redial the number with the tuch f a buttn. The number is stred in memry but is lst if pwer t the IP Phne is interrupted. T redial a call: Press the Redial sftkey. The IP Phne activates the speakerphne and places the call. Lift the handset fr privacy r press the headset buttn t use the headset. 3.11. Last Call Return When yu answer a call, the IP Phne stres the caller s cntact infrmatin s yu can return a call later at the tuch f a buttn. The number is stred in memry but is lst if pwer t the IP Phne is interrupted. T call the last incming caller: Press the LastCall sftkey. The IP Phne activates the speakerphne and places the call. Lift the handset fr privacy r press the headset buttn t use the headset. 3.12. Speed Dial Buttns Flexible buttns nt assigned as a line are available fr cnfiguratin as feature buttns including Speed dial. Pressing a Speed dial buttn selects yur line and sends the stred number t the call server fr prcessing. Refer t yur system administratr fr further infrmatin. T place a call using Speed dial: Press the desired Speed dial flexible buttn. The IP Phne activates the speakerphne and places the call n yur line. Yu may select a different line buttn n yur IP Phne prir t selecting the Speed dial buttn. 7 Apr. 09
IP8820 Nrtel IP Phne Lift the handset fr privacy r press the headset buttn t use the headset 3.13. Speed Number Dialing Yur IP8820 Phne incrprates a Phne Bk with up t 100 recrds. Refer t sectin 4.2 fr infrmatin n use f the Phne Bk. Each recrd includes a name, cntact infrmatin and a Speed number (00 t 99). When yu dial a Speed number, the IP Phne initiates a call t the cntact. Speed number dialing must be enabled. Refer t yur system administratr fr further infrmatin. T place a call using a Speed number: Dial the Speed number (00-99) fr the desired cntact. After a shrt delay, the IP Phne sends the cntact infrmatin frm the Phne Bk. Yu may dial # t set up the call immediately. If the Phne Bk has n recrd f the Speed number, the IP Phne sends the digits dialed t the call server fr prcessing. 3.14. DND (D-Nt-Disturb) When the DND (D Nt Disturb) feature is enabled and activated, the IP Phne will nt ntify yu f an incming call. The IP Phne des nt ring, allwing yu t wrk withut interruptin frm an incming call. The call server cnfiguratin determines ruting f the incming call while yur phne is in DND. Refer t yur system administratr fr further infrmatin. T activate DND: While the IP Phne is idle, press the DND buttn. When active, the DND buttn LED illuminates red, and D nt disturb displays in the LCD. T deactivate DND: Press the illuminated DND buttn again. 3.15. Muting a Call Mute tggles the micrphne f the Handset, Speakerphne and Headset Off and On. When Mute is active, the cnnected party will nt receive audi frm the micrphne. T mute the micrphne: Press the Mute buttn. The Mute buttn LED illuminates red indicating mute is active. T turn the micrphne back n: Press the illuminated Mute buttn again. 3.16. Accessing Yur Vice Mail When yu have a message waiting, the Message LED flashes t indicate yu have new messages in yur mailbx. The IP Phne delivers the message waiting indicatin fr yur primary line, line buttn 1. T access yur vice mailbx: Press the Message buttn. The display indicates the number f messages waiting. Press Dial sftkey. The IP Phne activates the speakerphne and places a call t yur vice mailbx. T listen t yur messages, fllw the instructins fr yur vice mail system. 8 Apr. 09
IP8820 Nrtel IP Phne 3.17. Htline/Warm-Line With Htline/Warm-Line peratin cnfigured, the IP Phne autmatically calls the defined destinatin when yu take the handset ff-hk r press the speakerphne buttn. The call initiates immediately, Htline, r after a delay f up t 10 secnds, Warm-Line. The later permits yu the time t access anther feature r line as needed. Nte that with Htline cnfigured, Speed dial, redial and ther autmated dialing features will nt perate. Operatin f this feature is autmatic. 9 Apr. 09
IP8820 Nrtel IP Phne 4. Advanced Services and the IP8820 Phne LCD Menu This sectin describes hw t view and use the advanced services available thrugh the LCD menu. The IP8820 Phne has three cntext sensitive sftkeys, pressing the sftkey selects the functin r value shwn in the LCD just abve the sftkey. The left (return) and right navigatin buttns navigate thrugh menus. The menu items and rder f display may be different n yur phne based n the service subscriptin. Nt all features may be available t yu based n the call server cnfiguratin. 4.1. Using the Call Lgs Menu The IP8820 Phne has access t a lg f all calls placed r received by the phne, including incming calls that were nt answered (missed calls). The LCD displays the call lgs that yu can use t place a call t the lgged party. Yu access the call lgs using the Up navigatin buttn r with a flexible buttn assigned fr the Call Lg functin. Refer t yur system administratr fr further infrmatin. T access the Call Lgs menu: While in an idle state, press the Up navigatin r Call Lg flexible buttn. The Call Lg menu displays with several chices (missed, utging and incming). Call Lg >1.Missed Calls Previus Use the Previus-Next sftkeys t select the desired lg and press the OK sftkey, r dial the digit in frnt f the desired selectin. The lg will display infrmatin n the call alng with the received caller id. T place a call using the Call Lgs: Next Missed Calls >1.Jhn,4913 11/07 12:55 OK Previus Next Dial Dial the digit preceding the desired lg item r use the Previus-Next sftkeys t highlight the desired lg item and press the Dial sftkey. 4.2. Using the Phne Bk Menu The IP8820 Phne has an internal Phne Bk with up t 100 entries. Each recrd includes the cntact name, cntact infrmatin, ring type and Speed number. Yu can add, delete, edit, dial and search entries frm the Phne Bk Menu. Yu access the Phne Bk Menu with the Dwn Navigatin buttn r using a flexible buttn assigned fr the Phne Bk functin. Refer t yur system administratr fr further infrmatin. T access the Phne Bk menu: Press the Dwn Navigatin r Phne Bk flexible buttn, the LCD displays the first Phne Bk recrd. T call a cntact frm the Phne Bk: Access the Phne Bk as described abve. Use the Previus-Next sftkeys t display the desired recrd r dial the digit preceding the desired recrd. Press the Dial sftkey. Phne Bk (Page 1) >(01)Tm,1234 Previus Next Dial 10 Apr. 09
IP8820 Nrtel IP Phne T add a recrd t the Phne Bk: Access the Phne Bk as described abve. Press the right navigatin buttn t display the Add sftkey. Edit Select the Add sftkey. Enter the name, cntact infrmatin, ring type and speed number fr the recrd, selecting the OK sftkey fr each entry. Use the Mde sftkey t enter characters. Refer t Appendix A Dial Pad Character Set, which shws the relatinship between the dial pad digits and characters. Phne Bk (Page 1) >(01)Tm,1234 Add Phne Bk : Number 9876 Delete Mde OK T edit a recrd: Access the Phne Bk as described abve. Use the Previus-Next sftkeys t display the desired Phne Bk (Page 1) >(01)Tm,1234 recrd r dial the digit preceding the desired recrd. Previus Next Dial Press the right navigatin buttn t display the Edit sftkey. Select the Edit sftkey. Edit the name, cntact infrmatin, ring type and speed number fr the recrd, selecting the OK sftkey fr each entry. Use the Mde sftkey t enter characters. Refer t Appendix A Dial Pad Character Set, which shws the relatinship between the dial pad digits and characters. Phne Bk (Page 1) >(15)Tmmy,9876 Edit Add Delete Phne Bk : Number 9844 Mde OK T delete a recrd: Access the Phne Bk as described abve. Use the Previus-Next sftkeys t display the desired recrd r dial the digit preceding the desired recrd. Press the right navigatin buttn t lcate the Delete sftkey. Select the Delete sftkey and cnfirm by selecting the Yes sftkey. Cautin this actin deletes the recrd frm the Phne Bk. Phne Bk (Page 1) >(15)Tmmy,9844 Edit Add Delete Data will be lst. Are yu sure? Yes N T delete all recrds: Access the Phne Bk as described abve. Press the right navigatin buttn t lcate the Del.All sftkey. Select Del.All sftkey and cnfirm the deletin by selecting the Yes sftkey. Cautin this actin deletes all recrds frm the Phne Bk. Phne Bk (Page 1) >[01]Tm,1234 Find Data will be lst. Are yu sure? Yes Del.All N 11 Apr. 09
IP8820 Nrtel IP Phne T search fr a recrd in the Phne Bk: Access the Phne Bk as described abve. Press the right navigatin buttn t lcate the Find sftkey. Select the Find sftkey. Enter the search criteria (name r cntact infrmatin). Use the Mde sftkey t enter characters. Refer t Appendix A Dial Pad Character Set, which shws the relatinship between the dial pad digits and characters. Select the OK sftkey t view the search results. Phne Bk (Page 1) >(01)Tm,1234 Find Search fr : Sam Del.All Mde OK Phne Bk (Page 1) >(14)Sam,9543 Previus Next Dial 12 Apr. 09
IP8820 Nrtel IP Phne 5. Setting Yur Preferences In the LCD Menu, yu can set varius preferences fr the IP Phne. Settings yu can adjust include: - LCD cntrast - Ring Setting - Ringer ff - Headset aut mde - Flexible buttn settings - Time Cnfiguratin - Outging Call Lck - Speed Number Dialing - Key Tne - Language The fllwing paragraphs prvide detailed instructins fr each f the preferences as well as descriptive infrmatin fr each. 5.1. LCD Cntrast The cntrast f the LCD is adjustable fr best viewing angle. T adjust the LCD cntrast: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 1, r mve the cursr t 1.LCD Cntrast using the Previus-Next sftkeys and press the OK sftkey. Press the Dwn sftkey t decrease the cntrast, r press the Up sftkey t increase the cntrast. Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. LCD Cntrast Dwn Up 5.2. Ring Setting Ring settings determine the ring type (tne) fr the phne. Yu may select ne f up t furteen ring signals. Of the furteen signals, nine are stred in permanent memry. The remaining five must be dwnladed frm an external surce prir t use. In additin, the ring type fr each line can be set with immediate r delayed audible ntificatin. Nte that the ring type set fr a cntact in the Phne Bk has pririty ver the phne r line settings, see sectin 4.2. 5.2.1. Setting the Ring Type The IP Phne uses ne f furteen distinctive ring types fr incming call ntificatin. Nine are stred in the memry f yur IP Phne and the remaining five (5) must be dwnladed prir t use. By assigning different ring signals t clsely lcated phnes, yu can identify the ringing phne. The ring type assigned fr the IP Phne is the Default Ring Type fr incming calls t the phne. The Default Ring may be set t ne f the furteen tnes r Ringer Off, see sectin 5.3. 13 Apr. 09
IP8820 Nrtel IP Phne T set the ring type fr the phne: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 2, r mve the cursr t 2.Ring Setting using the Previus-Next sftkeys and press the OK sftkey. Dial 1, r mve the cursr t 1.Default Ring Type using Ring Setting the Previus-Next sftkeys and press the OK sftkey. An >1.Default Ring Type asterisk,, displays in frnt f the current setting. Select the ring type using the Next sftkey. Press the Play sftkey t hear the selected tne. Press the OK sftkey t save the selected the ring type. Previus Next Default Ring Setting *Type1 OK Play Next OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.2.2. Setting Line Ring Type and Delay Yu can assign each line with a different ring type t distinguish which line is ringing. Selectins fr the type include ne f furteen tnes, Ringer Off, r Set t Default, see sectin 5.2.1. Of the furteen tnes, five are permanently stred in the memry f the phne and the remaining five must be dwnladed befre use. In additin, fr each line the ring signal can be immediate r delayed. The delay is set in 1 secnd increments frm 0 (n delay) t 10 secnds. T set the ring type fr a line: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 2, r mve the cursr t 2.Ring Setting using the Previus-Next sftkeys and press the OK sftkey. Enter the line number plus 1 (fr line 1 dial 2 fr line 2 dial 3, etc.), r mve the cursr t 2.Line n Cnfiguratin using Ring Setting >2.Line 1 Settings the Previus-Next sftkeys t select the line number n and Previus Next OK press the OK sftkey. Dial 1, r mve the cursr t 1.Ring Type using the Line 1 Cnfiguratin Previus-Next sftkeys and press the OK sftkey. Nte >1.Ring Type the line number displays in parenthesis after Ring Type. Previus Next OK Select the ring type using the Next sftkey. Press the Play sftkey t hear the selected tne. An asterisk,, displays in frnt f the current setting. Press the OK sftkey t save yur entry. Ring Type (1) *Set t Default Play Next OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. T set delayed ring fr a line: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. 14 Apr. 09
IP8820 Nrtel IP Phne Dial 2, r mve the cursr t 2.Ring Setting using the Previus-Next sftkeys and press the OK sftkey. Enter the line number plus 1 (fr line 1 dial 2, fr line 2 dial 3, etc.), r mve the cursr t 2.Line n Cnfiguratin using the Previus-Next sftkeys t select the line number (n) and press the OK sftkey. Dial 2, r mve the cursr t 2.Delayed Ring Timer using the Previus-Next sftkeys and press the OK sftkey. Nte the line number is shwn in parenthesis after Delayed Ring. Using the dial pad enter the desired delay up t 10 secnds in ne-secnd increments, zer is n delay. The backspace sftkey will delete the previus character and the Clear sftkey deletes the entire entry. Press the OK sftkey t save yur entry. Ring Setting >2.Line 1 Settings Previus Next OK Line 1 Cnfiguratin >2.Delayed Ring Timer Previus Next OK Delayed Ring Timer (1) 0 Clear OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.3. Ringer Off The IP Phne can be prgrammed nt t ring when an incming call is received. T set the Ringer Off parameter: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 3, r mve the cursr t 3.Ringer Off using the Previus-Next sftkeys and press the OK sftkey. Press the Yes sftkey t enable Ringer Off, r press the N Ringer Off sftkey t disable Ringer Off. Current value is N. Mve t anther parameter with the navigatin buttns and Yes N cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.4. Enabling Autmatic Headset Operatin Yur IP8820 Phne supprts use f a headset with a standard RJ-11 jack. In the Headset Aut Mde, pressing a line buttn autmatically cnnects audi t the headset. Als, redial, Speed dial, Speed number dialing and click-t-call place calls with audi thrugh the headset. T enable Headset Aut Mde: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 4, r mve the cursr t 4.Headset Aut Mde using the Previus-Next sftkeys and press the OK sftkey. Headset Aut Mde Press the Yes sftkey t enable the Headset Aut Mde r Current value is N. press the N sftkey t disable the Headset Aut Mde. Yes N 15 Apr. 09
IP8820 Nrtel IP Phne Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.5. Setting Flexible Buttns Yur IP8820 Phne has twelve (12) flexible buttns. Nrmally, the first tw (2) buttns are fr yur line. The flexible buttns nt assigned as line buttns can access varius functins. The table belw indicates the available functins with a brief descriptin f each. Feature 0 N Functin Unassigned Descriptin 1 Speed Dial Functin Dials the assigned number 2 Phne Bk Functin Views the persnal phne bk 3 Call Lg Functin Views the call lg list 4 Mute Functin Tggles the Mute feature n and ff 5 Headset Functin Tggles the Headset n and ff 6 Redial Functin Dials the last number dialed by the user. 7 Return Call Functin Dials the number f the last answered call 8 Set Call Frwarding Sets the call frwarding cnfiguratin 9 Cnference Functin 1. Initiates a cnference call 2. Jins calls in a cnference 10 Transfer Functin Initiates a call transfer 11 Hld Functin Places an active call n hld 12 D nt disturb Tggles the DND n and ff 13 Set Ringer Off Tggles the ringer n and ff 14 Message Functin Views the number f new and ld messages stred in the Vice Mail server, and dials the Vice Mail server by pressing the Dial sftkey T assign a functin t a flexible buttn nt used as a line: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 5, r mve the cursr t 5.Flexible Key Setting using Press Flexible Buttn the Previus-Next sftkeys and press the OK sftkey. Select the desired flexible buttn. An asterisk,, displays in frnt f the current setting. Select a functin using the Previus-Next sftkey and press the OK sftkey. Refer t the flexible buttn functins chart abve. If the selected functin is Speed dial, enter the speed number and press the OK sftkey t save the entry. T enter alphanumeric characters select the Mde sftkey. Refer t Appendix A fr the character mapping f dial pad digits. [05] Select Functin *N Functin Previus Next OK [05] Enter number 12345 Mde OK 16 Apr. 09
IP8820 Nrtel IP Phne Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.6. Time Cnfiguratin Within the Time Cnfiguratin menu, the IP Address r name f the desired Simple Netwrk Time Prtcl (SNTP) server and the lcal time zne are defined. In additin, Daylight Savings Time (DST) is enabled. Cnsult with yur administratr befre changing the SNTP server. 5.6.1. SNTP Server Address SNTP (Simple Netwrk Time Prtcl) is a standard prtcl that permits a netwrk device t btain the netwrk s current time. Fr peratin with SNTP, the IP8820 IP Phne requires an SNTP server IP address r name. T assign the SNTP server address: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 6, r mve the cursr t 6.Time Cnfiguratin using the Previus-Next sftkeys and press the OK sftkey. Dial 1, r mve the cursr t 1.SNTP Server Address using the Previus-Next sftkeys and press the OK sftkey. Input the SNTP server address using the dial pad and press SNTP Server Address the OK sftkey t save the entry. T enter alphanumeric clck.via.net characters select the Mde sftkey. Refer t Appendix A fr the character mapping f dial pad digits. Mde OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.6.2. Time Zne Fr prper peratin f the clck, the IP Phne requires the lcal time zne. Fr available time znes, see Appendix B Time Znes T enter the Time Zne: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 6, r mve the cursr t 6.Time Cnfiguratin using the Previus-Next sftkeys and press the OK sftkey. Dial 2, r mve the cursr t 2.Time Zne using the Previus-Next sftkeys and press the OK sftkey. An asterisk,, displays in frnt f the current selectin. Time Zne Select the nearest regin frm the display using the *(GMT-08:00) PACIFIC STANDARD Previus-Next sftkeys and press the OK sftkey t save the entry. Previus Next OK 17 Apr. 09
IP8820 Nrtel IP Phne Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.6.3. DST Aut Adjustment The IP8820 Phne autmatically adjusts fr DST (Daylight Savings Time) when enabled. T enable/disable autmatic daylight savings time: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 6, r mve the cursr t 6.Time Cnfiguratin using the Previus-Next sftkeys and press the OK sftkey. Dial 3, r mve the cursr t 3.DST Aut Adjustment using the Previus-Next sftkeys and press the OK sftkey. Press the Yes sftkey t enable DST Aut Adjustment, r DST Aut Adjustment press the N sftkey t disable DST Aut Adjustment. Current value is Yes. Mve t anther parameter with the navigatin buttns and Yes N cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.6.4. Time Frmat The frmat f the LCD time display can be set fr 12-hur frmat r 24-hur frmat. In additin, the LCD time display can be disabled. T set the display frmat fr time: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 6, r mve the cursr t 6.Time Cnfiguratin using the Previus-Next sftkeys and press the OK sftkey. Dial 4, r mve the cursr t 4.Time Frmat using the Previus-Next sftkeys and press the OK sftkey. An asterisk,, displays in frnt f the current setting. Time Frmat Press the Previus-Next sftkeys t select the Time *24 HR (08:30) Frmat and press the OK sftkey t save yur entry. Previus Next OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.6.5. Date Frmat The frmat f the LCD date displays in the ne f the frmats belw: - MM/DD (01/22) - DD/MM (22/01) - DD Mnth (22 Jan) - Mnth DD (Jan 22) - Nne 18 Apr. 09
IP8820 Nrtel IP Phne T set the date display frmat: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 6, r mve the cursr t 6.Time Cnfiguratin using the Previus-Next sftkeys and press the OK sftkey. Dial 5, r mve the cursr t 5.Date Frmat using the Previus-Next sftkeys and press the OK sftkey. Press the Previus-Next sftkeys t select the display Date Frmat frmat and press the OK sftkey t save yur entry. An *DD Mn (01 Jan) asterisk,, displays in frnt f the current setting. Previus Next OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.7. Lck Outging Call The IP Phne can be cnfigured t allw utging calls nly if a passwrd is entered. When enabled, the LCD screen will display the passwrd request and the pad-lck icn is shwn, and the passwrd must be entered prir t cnnecting an utging call. Enter Passwrd: **** Clear OK T activate this feature, the LCD passwrd must be set, cnsult yur system administratr t set the LCD passwrd. T enable/disable the Lck Outging Call feature: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 8, r mve cursr t 8.Lck Outging Call using the Previus-Next sftkeys and press the OK sftkey. Press the Yes sftkey t enable Lck Outging Call, r press the N sftkey t disable Lck Outging Call. Mve t anther parameter with the navigatin buttns and Lck Outging Call Current value is Yes. Yes N cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. 5.8. Enabling Speed Number Dialing The IP8820 Phne includes a Phne Bk that supprts up t 100 entries. Each Phne Bk recrd includes a tw-digit Speed number, see Speed Number Dialing. When enabled, dialing the Speed number (00~99) sends the cntact number r user id frm the assciated Phne Bk recrd. T enable/disable Speed number peratin: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. 19 Apr. 09
IP8820 Nrtel IP Phne Dial 9, r mve cursr t 9.Speed Number using the Previus-Next sftkeys and press the OK sftkey. Press the Yes sftkey t enable Speed number, r press the N sftkey t disable Speed number. Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. Speed Number Current value is Yes. Yes N 5.9. Key Tne When yu press a buttn n the IP8820 phne, the phne will generate a beep tne t indicate that the buttn has been pressed. This key tne is ptinal and can be enabled r disabled using the key tne setting. T enable/disable Key Tne peratin: Press the Setting ( ) buttn. Dial 3, r mve the cursr t 3.Phne Settings using the Previus-Next sftkeys and press the OK sftkey. Dial 10, r mve the cursr t 10.Key Tne using the Previus-Next sftkeys and press the OK sftkey. Press the Yes sftkey t enable Key Tne, r press the N sftkey t disable Key Tne. Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Setting ( ) buttn t exit the cnfiguratin sessin. Key Tne Current value is Yes. Yes N 5.10. Language Setting The IP Phne firmware includes an xml file, which, amng ther things, determines the languages available t the phne. The Language setting determines the display f text in the LCD. When the xml file cntains mre than ne (1) language, yu may select the language shwn in the display. T select an available language: Press the Settings ( ) buttn. Dial 3, r mve cursr t 3.Phne Settings using the Previus-Next sftkeys, and press the OK sftkey. Dial 11, r mve cursr t 11.Language using the Previus-Next sftkeys, and press the OK sftkey. Select a Language frm the list using the Previus-Next sftkeys, and press the OK sftkey. An asterisk,, displays in frnt f the current selectin. Language *English Previus Next OK Mve t anther parameter with the navigatin buttns and cntinue the sessin r press the Settings ( ) buttn t exit the cnfiguratin sessin. 20 Apr. 09
IP8820 Nrtel IP Phne Appendix A Dial Pad Character Set The IP8820 Phne dial pad inputs digits r alphanumeric characters. The table belw maps each dial pad digit t characters available. Three mdes are available, dial pad digits, upper case letters and lwer case letters as shwn in the table. Dial Pad Mde Digit Upper Case [A] Lwer Case [a] 1 @ : / @ : / 2 A B C a b c 3 D E F d e f 4 G H I g h i 5 J K L j k l 6 M N O m n 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0.,?!.,?! *. *. * # Space ( ) Space ( ) 21 Apr. 09
IP8820 Nrtel IP Phne Appendix B Time Znes Cuntry N Cuntry N GMT-12:00 Internatinal Date Line, West 60 GMT+01:00 Osl, Nrway 30 GMT-11:00 Midway/Sama 61 GMT+01:00 Paris, France 31 GMT-10:00 Hawaii 1 GMT+01:00 Rme, Italy 32 GMT-09:00 Alaska 62 GMT+01:00 Stckhlm, Sweden 33 GMT-08:00 Ls Angeles, Califrnia 2 GMT+01:00 Vienna, Austria 34 GMT-08:00 Pacific Standard 3 GMT+02:00 Athens, Greece 35 GMT-07:00 Muntain Standard 4 GMT+02:00 Harare, Zimbabwe 36 GMT-06:00 Central Standard 5 GMT+02:00 Helsinki, Finland 37 GMT-06:00 Mexic City, Mexic 6 GMT+02:00 Istanbul, Turkey 38 GMT-06:00 Saskatc., Canada 7 GMT+02:00 Jerusalem, Israel 39 GMT-05:00 Bgtá, Clmbia 8 GMT+03:00 Kuwait 40 GMT-05:00 Eastern Standard 9 GMT+03:00 Mscw, Russia 41 GMT-05:00 Lima, Peru 10 GMT+03:00 Nairbi, Kenya 42 GMT-05:00 New Yrk, NY 11 GMT+03:00 Riyadh, Saudi Arabia 43 GMT-04:00 Atlantic Standard 12 GMT+03:30 Tehran, Iran 44 GMT-04:00 Caracas, Venezuela 13 GMT+04:00 Abu Dhabi, UAE 45 GMT-04:00 La Paz, Blivia 14 GMT+04:00 Tbilisi, Gergia 46 GMT-03:30 New Fund land 15 GMT+04:30 Kabul, Afghanistan 47 GMT-03:00 Brasilia, Brazil 16 GMT+05:00 Islamabad, Pakistan 64 GMT-03:00 Buens Aires, Argentina 17 GMT+05:30 New Delhi, India 48 GMT-03:00 Gergetwn, Guyana 18 GMT+06:00 Dhaka, Bangladesh 65 GMT-02:00 Inuuk, Greenland 63 GMT+06:30 Yangn, Myanmar 66 GMT-01:00 Azres, Prtugal 19 GMT+07:00 Bangkk, Thailand 49 GMT-01:00 Cape Verde 20 GMT+07:00 Jakarta, Indnesia 50 GMT 00:00 Casablanca, Mrcc 21 GMT+08:00 Beijing, China 51 GMT 00:00 Lisbn, Prtugal 22 GMT+09:00 Seul, Krea 52 GMT 00:00 Lndn, England 23 GMT+09:00 Tky, Japan 53 GMT+01:00 Amsterdam, Netherlands 24 GMT+09:30 Darwin, Australia 54 GMT+01:00 Berlin, Germany 25 GMT+10:00 Guam Standard 55 GMT+01:00 Bern, Switzerland 26 GMT+11:00 Slmn Islands 67 GMT+01:00 Brussels, Belgium 27 GMT+12:00 Marshall Islands 56 GMT+01:00 Central Eurpean 28 GMT+12:00 Auckland, Wellingtn 57 GMT+01:00 Cpenhagen, Denmark 59 GMT+13:00 Nuku alfa 58 GMT+01:00 Madrid, Spain 29 22 Apr. 09