South Australia Police POSITION INFORMATION DOCUMENT. The position has been classified at the ASO-6 level by virtue of the requirement to:

Transcription

1 South Australia Police POSITION INFORMATION DOCUMENT Stream: Career Group: Discipline: Classification: Administrative Services Consultancy and Information AO ASO-6 Service: Information Systems and Technology (IS & T) Branch: Position Title: Architecture & Business Consulting Services Business Analyst LEVEL CHARACTERISTICS The position has been classified at the ASO-6 level by virtue of the requirement to: work under broad direction; be responsible for the definition, development, and justification of significant work programs/projects within and/or across an agency in accordance with corporate goals and government policies; exercise significant levels of discipline knowledge and competence gained through experience, training or tertiary education; provide expert advice and undertake duties of a sensitive, innovative, critical or complex nature, and/or provide a consultancy service to a wide range of clients within and/or across agencies. POSITION SUMMARY The Business Analyst is accountable to the Manager, Architecture & Business Consulting Services Branch for providing analysis of business requirements, assistance in the preparation of business cases for changes within SAPOL and co-ordination of activities to develop a solution. The Business Analyst undertakes specific analysis and research tasks when required. POSITION CHARACTERISTICS South Australia Police provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. It is a large complex organisation which, because of the nature of its operations, is constantly subject to public scrutiny and accountability. It provides services to a range of different locations (over 100) spread across the State on the basis of 24 hours a day, 7 days a week. The IS & T Service is responsible for the provision of IT and communications services, and is therefore vital to the achievement of SAPOL s core objectives. In consultation with its customers, IS & T plans, g:\ Laurie Job Spec Business Analyst Jan

2 develops, and installs new facilities, and supports existing facilities. These products and services are provided to agreed quality and service levels. The Architecture & Business Consulting Services Branch within the IS & T Service: provides business consulting services for identification of business initiatives requiring ICT support and development of requirements, solution proposals, specifications and tendering; assists areas in SAPOL with the development of business cases for IT solutions; strategic assistance in the use of IS & T products and services; develops and maintains the Enterprise Architecture for SAPOL; is the integration architect and developer for SAPOL enterprise applications, and seeks fresh opportunities for efficiency or service gains through research of new technologies and approaches. The Business Analyst reports to the Manager, Architecture & Business Consulting Services Branch for specific assignments in analysis of business requirements, assistance in the preparation of business cases for changes within SAPOL and co-ordination of activities to develop a solution design and specification. The incumbent represents IS & T on internal and external committees as required. ORGANISATION Supervisor Reports to: Supervisor's Position: Subject Positions: Positions Supervised: Director, Information Systems & Technology Service Manager, Architecture & Business Consulting Services Branch Business Analyst Nil STATISTICS RELEVANT TO THE POSITION IS & T provides services to over 5000 SAPOL employees throughout the State of South Australia. Other IS & T customers include the state policing jurisdictions across Australia, Federal policing bodies, and State and Federal Government agencies or their authorised service providers. The IS & T Service comprises around 100 permanent staff most of whom are located in the city centre of Adelaide. The Service operates capital and recurrent annual budgets of the order of $9m and $15m respectively. Responsibility for approximately $15-30m of technical infrastructure is shared between SAPOL and Justice Technology Services. This includes over 1300 radio handsets and other vital radio and telephony equipment, a mainframe, a mid-range computer, more than 30 local area networks, networking equipment, 3500 desktop computers and 700 printers located throughout the State. The infrastructure delivers essential communications services and a large number of major online mainframe applications, as well as local applications and Microsoft Office and Mail facilities. g:\ Laurie Job Spec Business Analyst Jan

3 South Australia Police JOB AND PERSON SPECIFICATION Title of Position : Business Analyst Classification Code : ASO-6 Position Number : ITPLIIT04 Position Created : / / Type of Appointment : Permanent / Temporary / Other (strike out if not applicable) Service : Information Systems and Technology (IS & T) Branch : Architecture & Business Consulting Services Section : Job & Person Specification Approval (for all positions excluding senior positions)... / / Commissioner of Police or Delegate P.C.O. Reference Number... JOB SPECIFICATION 1. Summary of the broad purpose of the position, and its responsibilities / duties. The Business Analyst is accountable to the Manager, Architecture & Business Consulting Services Branch for providing analysis of business requirements, assistance in the preparation of business cases for changes within SAPOL and co-ordination of activities to develop a solution. The Business Analyst undertakes specific analysis and research tasks when required. 2. Reporting / working relationships (to whom the person reports, staff for whom the person is responsible and other significant connections and working relationships within the organisation) The Business Analyst reports to the Manager, Architecture & Business Consulting Services Branch. The Business Analyst works closely with business management and key user representatives on business needs, and with members of the IS & T Service on the compatibility of proposals with existing and future IS & T initiatives. The Business Analyst liaises with other IS & T Branches and external suppliers to provide specifications which are used for estimating likely development/ implementation costs & time or as the requirements definition for development/implementation. g:\ Laurie Job Spec Business Analyst Jan

4 3. Special Conditions (Such as non-metropolitan location, travel requirements, frequent overtime) Some out-of-hours work may be required in order to meet critical deadlines. Some interstate / intrastate travel involving overnight absences may be required. Possession of and willingness to use a current driver s licence is required. 4. Statement of Key Outcomes and Associated activities (Group into major areas of responsibility and list in descending order of importance. Continue on next page if necessary) Responsible for contributing to the successful achievement of the strategic and operational objectives of SAPOL, and in particular IS & T Services, by: 4.1 Facilitating the development of business change initiatives including: Identification of scope and objectives, stakeholders and project organisation; Undertaking analysis of new or changing business requirements with specific focus on identification of the business context, business architecture and consequential requirements; Documenting business process as is and to be process models using modelling tools; Developing solution outlines with support from architects and applications developers and assisting architects in estimating costs; Assisting the business to identify current problems and justify expenditure and organisational impact of change; Preparing system specifications; Researching and evaluating alternatives, such as best practice industry standards, in-house applications development, purchase or contracting out; Preparing tender specifications, evaluating tenders and preparing recommendations in relation to information technology projects. 4.2 Contributing to continuous improvement in IS&T by identifying and recommending improvements to current Business Analysis practices, documents and outcomes. 4.3 Contributing to IS & T tactical and strategic planning and decision making, and assist IS & T Business Consulting and Planning Branch with the formulation of policies, standards and procedures, to facilitate a continuous improvement process. 4.5 Contributing to a safe, healthy and harmonious workplace for team members, free of unlawful discrimination, sexual harassment and bullying, by complying with and promoting SAPOL s policies, programs, practices and related legislation relating to occupational health, safety and welfare, equity and diversity, and personnel management. Certified correct by OIC/Branch Head :... / / Acknowledged by Current Occupant :... / / Name of Current Occupant :... g:\ Laurie Job Spec Business Analyst Jan

5 PERSON SPECIFICATION Essential Minimum Requirements (Those characteristics considered absolutely necessary.) Educational / Vocational Qualifications (Include only those listed in Commissioners Standard 2 as an essential qualification for a specified group.) Nil Personal Abilities/Aptitudes/Skills (Related to the job description, and expressed in a way which allows objective assessment.) Demonstrated high level of analytical skills and attention to detail. Proven ability to communicate effectively with people of all levels both verbally, in writing and presentations, including the ability to produce reports of a high quality. Proven ability to think laterally and conceptually. Demonstrated ability to organise workloads effectively in a climate of competing priorities to achieve agreed outcomes. Innovative, self-driven and the initiative and ability to work under broad direction and in a team environment on complex tasks. Demonstrated high degree of integrity and ability to maintain confidentiality. Demonstrated ability to contribute to the maintenance of an harmonious, safe and healthy workplace, free of harassment, unlawful discrimination and bullying and where diversity is valued. Experience (Including Community Experience) Proven experience in the definition, preparation and communication of business requirements, solution designs and business cases; Proven experience in development and implementation of solutions based on changes to business process and/or technology to meet the goals of an organisation; Sound experience in the development of project briefs, project initiation documents and application of project management techniques and status reporting. Proven experience in developing and/or supporting technology based services. Knowledge Demonstrated knowledge of business process and information modelling. Demonstrated knowledge of current hardware and software technologies and the delivery of business solutions through the practical application of IT. Demonstrated knowledge of the financial management of projects and programs. Knowledge of IT industry trends and developments. Knowledge of the principles of equity and diversity. g:\ Laurie Job Spec Business Analyst Jan

6 Demonstrated comprehensive knowledge and commitment to OHS&W legislation, principles and practices; and risk assessment in accordance with the OHS&W Act (1986), Regulations & AS/NZS 4360 Standard. Desirable Characteristics (To distinguish between applicants who have met all essential requirements) Personal Abilities/Aptitudes/Skills Ability to share information and knowledge openly. Experience Prior experience as a Business Analyst/Project Manager / Co-ordinator of IT project(s). Previous experience in IT projects in a policing environment. Knowledge Knowledge of PRINCE2 methodology. An understanding of SAPOL's Future Directions Strategy. Business knowledge of the policing environment. Knowledge of the IT environment of the JIS community in South Australia. Demonstrated knowledge of government-wide IT policies and procedures. Understanding of financial management principles in State Government. Understanding of the role of Enterprise Architecture. Understanding of the development of business architectures. Educational / Vocational Qualifications (Considered to be useful in carrying out the responsibilities of the position) Appropriate tertiary qualifications in information technology, computing or related field or the necessary knowledge and skills acquired through experience and/or in service training. g:\ Laurie Job Spec Business Analyst Jan