Job and Person Specification Approval. .../.../.../.../... Commissioner for Public Employment

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Job and Person Specification Approval. .../.../.../.../... Commissioner for Public Employment"

Transcription

1 Title of Position Outpatient Receptionist Administrative Unit Royal Adelaide Hospital Classification Code: ASO-2 Division: Nursing, Anaesthesia, Allied Health & General Services Discipline Code: Branch: Pain Management Unit Type of Appointment: Section: Permanent Position Number: RA1926 Temporary Term... Position Created: Other Term... All excluding senior positions Job and Person Specification Approval....../.../ /.../... CEO or delegate Commissioner for Public Employment JOB SPECIFICATION 1. Summary of the broad purpose of the position in relation to the organisation's goals (its expected outcome and how it is achieved). The Outpatient Receptionist is accountable to the Manager - Administration, Nursing, Anaesthesia, Allied Health & General Services, for the registration of patients attending the hospital, for compiling documentation associated with the attendance and for responding to enquiries from patients, hospital staff and others. The Outpatient Receptionist is responsible for the coordination and efficient operation of outpatient clinics, including the provision of a high level reception service to patients attending outpatient clinics and providing support to the clinical staff including audiotyping of clinic summaries as directed by the Senior Administrative Officer. The Outpatient Receptionist provides guidance and advice to less experienced administrative staff in the group. 2. Reporting/Working Relationships (to whom the person reports, staff for whom the person is responsible, and other significant connections and working relationships within the organisation). The Outpatient Receptionist reports to the Senior Administrative Assistant, Pain Management Unit and must work closely with medical, nursing and other administrative staff in the Unit. The Senior Administrative Assistant may allocate work to this officer and monitor work performance.

2 3. Special Conditions (such as non-metropolitan location, travel requirements, frequent overtime, etc.). Must be prepared to: Participate in the Unit s administrative position rotations Undertake staff rotation between administrative support positions within Nursing, Anaesthesia, Allied Health & General Services Attend relevant administrative, departmental meetings and planning sessions Attend relevant education and training sessions as required Must be prepared to participate in an annual performance review process Undertake some out of hours work or work additional days, especially during peak periods or periods of leave Be prepared to work 8.30 a.m. to 4.30 p.m. A willingness to transfer to positions of equivalent classification within units governed by the Royal Adelaide Hospital should the need arise May be required to work at any site within the Central Northern Adelaide Health Service 4. Statement of Key Outcomes and Associated Activities. (Group into major areas of responsibility/activity and list in descending order of importance) Ensure the day-to-day coordination and efficient operation of outpatient clinics by providing administrative support to clinical staff and through the provision of a high quality reception service to patients, including: acting as a front-line person to all patients and general practitioners contacting the Unit making appointments and re-appointments for treatment and investigations using a computerised booking system Manage the referral process, screen information, send and monitor questionnaires, follow up non returns and enter data on booking queue monitoring, screening and appropriately directing telephone and responding to general enquiries explaining information requirements to patients and assisting them in completion of forms or provision of information such as insurance status and election options maintaining prompt, courteous and accurate communication with patients and a variety of health professionals coordinating Outpatient appointments and other follow up appointments for patients as required and ensuring any pre-appointment instructions from clinical staff are communicated appropriately liaising with patients and/or relatives by telephone or in writing in a timely manner regarding planned outpatient dates (or cancellations) maintaining good public relations providing appropriate support to patients, relatives and visitors, including directing/re-directing visitors/patients ensuring that enquiries regarding patient welfare are dealt with promptly by directing enquiries to relevant nursing or medical staff Maintain supply of patient information in waiting area Maintain accessible, complete and accurate records (medical records and computer records) of patient details, booking lists, and other details by: requesting, collecting and correcting/recording on computer the identification, demographic, social and financial (insurance) details required by the hospital ensuring the timely request and follow up of Medical Records, Radiology and other tests results for clinical sessions ensuring medical records, x-rays and other information for patient medical records are available, collated and maintained and movement are correctly records on the hospital file tracking system preparing casenotes, labels and forms required for treatment, ensuring that all relevant information is present and available to clinical staff liaising with Medical Records, Radiology Department and other hospital staff and departments when difficulties are encountered and taking remedial action, if necessary maintaining accurate patient data on the hospital mainframe adhering to approved booking procedures/protocols and updating appointment schedules as required (eg. following cancellation of clinics) and advising relevant staff of any changes required filing all documents relating to patients whose medical records are available or redirecting documents to the appropriate department so that they can be included in the medical record as soon as possible culling inactive documentation from the files and clinic records on a regular basis liaising with clerks in the Admissions Centre, Accident and Emergency, the wards and other appropriate areas to ensure that all patient information is complete and current

3 4. Statement of Key Outcomes and Associated Activities. (Group into major areas of responsibility/activity and list in descending order of importance) adhering to procedures regarding the security of the medical record whilst held in the department; liaising with medical staff regarding requirements for further information or for clarification of instructions, terminology or dictation; ensuring patient confidentiality with patient records. Ensure information technology services involving current computer environments and software such as Microsoft Word, Excel etc are provided to the Director and staff within the Pain Management Unit by: designing and producing simple and complex documents from a variety of means. For example, simple documents such as letters, memos, minutes of meetings from notes, to more complex work from reports and the computer network; creating and maintaining Department computer directories, folders and files; providing one-on-one instruction to Department users as required within the range of expertise and responsibilities; suggesting and using new technologies to respond to the ongoing needs of the Department; and fault finding and reporting computer needs/problems to the Information Technology Services of the Royal Adelaide Hospital (so that information systems can be effectively managed). Provide assistance to the Senior Administrative Assistant by: assist in the training and development of less experienced and new staff by demonstrating procedures providing support as required assist in the maintenance of accurate records and the provision of quality patient care by taking part in quality control reviews and taking action to correct, prevent and avoid errors wherever appropriate as required, achieve other outcomes commensurate with this classification level Assist in the provision of quality improvement by taking part in quality control reviews through Equip and improvement programs such as: maintaining a strong customer focus ensuring a commitment to continuous improvement operating under the Code of Conduct for SA Public Sector Employees and RAH Corporate Policies, including RAH Confidentiality Code of Conduct regularly reviewing and keeping abreast of all administrative and policy changes taking action in preventing and correcting errors whenever possible developing, maintaining and updating administrative procedures as required attending and participating in meetings and training workshops participating in personal performance review and staff development activities assisting in the resolution of conflicts/difficulties encountered during the course of duty and report any major conflicts/difficulties to the Senior Administrative Assistant as required, assist ASO1 staff in resolving difficulties and conflicts and provide training, instruction and support providing timely negotiation of leave and notification of sick leave with the Senior Administrative Assistant carrying out routine cleaning and care of office equipment To contribute toward the provision of a safe and healthy and equitable work environment for self and others by; reporting all accidents, incidents and near misses complying with reasonable instructions or procedures aimed at protecting the health and safety of themselves and others carrying out responsibilities as detailed in occupational health, safety and injury management policies and procedures Maintaining knowledge of and adhering to the principles and standards of Equal Employment Opportunity Legislation which ensures all employees in the workplace are treated in a fair and equitable manner, free from discrimination, bullying and harassment As required, achieve other outcomes commensurate with this classification. Acknowledged by Occupant / /

4 PERSON SPECIFICATION ESSENTIAL MINIMUM REQUIREMENTS EDUCATION: PERSONAL ABILITIES/APTITUDE/SKILLS: Proven ability to communicate appropriate and interact effectively in all situations with patients (clients) / relatives (family) and visitors and both internal and external clients High standard of interpersonal and communication skills and the ability to work with a multi-disciplinary team Current keyboard speed and accuracy assessment (minimum) of 50-60wpm. Proven audio typing skills Accurate numeracy, filing and literacy skills A commitment to providing excellent service to persons requiring assistance and with people from varied backgrounds Possess the desire, initiative and ability to apply procedures in a practical manner and work under supervision Proven ability to work independently and be resourceful Proven ability to work under pressure and to produce work of a high standard Proven ability to assess, plan, implement and evaluate multiple workloads and prioritise to meet deadlines Ability to readily assimilate new information and procedures and react positively in implementing changes Ability to take accurate messages and deliver these in a timely manner Proven ability to handle difficult situations with confidence and maturity Proven ability to problem solve, analyse information and initiate proposals and suggestions Proven ability to demonstrate team behaviours and participate in decision making EXPERIENCE: Experience in data entry and using computerised administrative systems Experience in using a wide range of office/resource equipment Experience in carrying out a wide range of administrative duties Experience in working in areas where confidentiality must be applied and maintained Experience with Microsoft Windows, Word and Excel KNOWLEDGE: Understanding and commitment to Equal Opportunity and Occupational Health Safety and Welfare policies and Legislation Knowledge of general administrative procedures Knowledge of medical terminology Knowledge of and commitment to customer service principles

5 DESIRABLE REQUIREMENTS EDUCATION: Completion of, or working towards, relevant courses for development and personal growth PERSONAL ABILITIES/APTITUDE/SKILLS: Ability to demonstrate leadership and apply leadership principles Ability to use computerised information systems Ability to operate office equipment - dictaphone, photocopier, facsimile EXPERIENCE: Experience in leading/supervising a team of staff Previous clerical and/or reception experience in the context of a busy office environment Previous experience working within a hospital environment and/or with hospital computerised systems Previous experience in the development of office procedures Experience in the use of Microsoft Excel, Word and Access KNOWLEDGE: Knowledge of general office procedures Knowledge of hospital policies and procedures Knowledge of the inter-relationship of hospital departments

PORT LINCOLN HEALTH SERVICES JOB & PERSON SPECIFICATION

PORT LINCOLN HEALTH SERVICES JOB & PERSON SPECIFICATION PORT LINCOLN HEALTH SERVICES JOB & PERSON SPECIFICATION POSITION TITLE: Medical Records Officer CLASSIFICATION CODE: ASO2 DIVISION: Corporate Services TYPE OF APPOINTMENT: Contract DEPARTMENT: Medical

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION Central Northern Adelaide Health Service LYELL McEWIN HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Associate Clinical Services Coordinator Diabetes Classification Code: Registered Nurse and/or

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Consultancy and Information Discipline : Classification : ASO3 Command : Human Resources Service Position

More information

Clinical Research Coordinator. The Royal Adelaide Hospital. Adelaide RN-1 / PO-1. Casual

Clinical Research Coordinator. The Royal Adelaide Hospital. Adelaide RN-1 / PO-1. Casual SA Health Job Pack Job Title Clinical Research Coordinator Job Number 586608 Applications Closing Date 15/4/16 Region / Division Health Service Location Classification Job Status Salary Central Adelaide

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Project and Policy Discipline : Procurement & Contract Management Services Branch Classification : ASO4

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION ROYAL ADELAIDE HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Assistant in Nursing Classification Code: Assistant in Nursing Division: Nursing Branch: Type of Appointment: Section: Ongoing Position

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION Central Northern Adelaide Health Service LYELL McEWIN HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Nursing Director Nursing & Midwifery Education Classification Code: Registered Nurse/Midwife

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Registered Nurse and/or Midwife Classification Code: Registered Nurse/Midwife (Level 1) Type of Appointment: Permanent Ongoing Division: Country Health SA Local

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Administration Discipline : Clerical & Administrative Services Classification : ASO-3 Service : Business

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Help Desk Officer Classification Code: ASO-3 Division: Central Northern Adelaide Health Service Branch: The Queen Elizabeth Hospital Type of Appointment: Section:

More information

Job Title: Clinical Coordinator and Data Management Administrator. Job Holder: New Position, 2014 PART 1: JOB PROFILE. 1. Main Purpose of Job

Job Title: Clinical Coordinator and Data Management Administrator. Job Holder: New Position, 2014 PART 1: JOB PROFILE. 1. Main Purpose of Job Page1 Job Title: Clinical Coordinator and Data Management Administrator Job Holder: New Position, 2014 PART 1: JOB PROFILE 1. Main Purpose of Job This post is responsible for providing administration management

More information

South Australia Police POSITION INFORMATION DOCUMENT. The position has been classified at the ASO-6 level by virtue of the requirement to:

South Australia Police POSITION INFORMATION DOCUMENT. The position has been classified at the ASO-6 level by virtue of the requirement to: South Australia Police POSITION INFORMATION DOCUMENT Stream: Career Group: Discipline: Classification: Administrative Services Consultancy and Information AO ASO-6 Service: Information Systems and Technology

More information

Position Title: Nurse Education Facilitator (Statewide Cardiology Project Nurse)

Position Title: Nurse Education Facilitator (Statewide Cardiology Project Nurse) LYELL MCEWIN HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Nurse Education Facilitator (Statewide Cardiology Project Nurse) Classification Code: Registered Nurse Level 3 Division: Education Branch:

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream: Career Group: Discipline: Classification: Service: Branch: Position Title: Administrative Services Consultancy and Information AO ASO-6 Information

More information

Job and Person Specification Approval

Job and Person Specification Approval South Australian Public Service JOB AND PERSON SPECIFICATIONS Title of Position: Quality Integration Manager Administrative Unit: Department of Treasury and Finance Classification Code: ASO7 Branch: Corporate

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Registered Nurse and or Midwife Classification Code: Registered Nurse and or Midwife (Level 1) Division: Mid North Health Branch: Orroroo Health Service Type

More information

MOTOR ACCIDENT COMMISSION

MOTOR ACCIDENT COMMISSION MOTOR ACCIDENT COMMISSION JOB & PERSON SPECIFICATION Title of Position: Manager Communications & Policy Organisation: Motor Accident Commission Location: Adelaide, South Australia Remuneration Level: Equivalent

More information

Job and Person Specification Approval. 1. Summary of the broad purpose of the position in relation to the organisation s goals

Job and Person Specification Approval. 1. Summary of the broad purpose of the position in relation to the organisation s goals South Australian Public Service JOB AND PERSON SPECIFICATIONS Title of Position: Senior Claims Assessor Classification Code: ASO6 Discipline Code: Administrative Unit: Department of Treasury and Finance

More information

Department of Health JOB AND PERSON SPECIFICATION

Department of Health JOB AND PERSON SPECIFICATION Department of Health JOB AND PERSON SPECIFICATION Position Title: Oacis Data Quality Coordinator Classification Code: ASO5 Division: ICT Services Branch: ICT Operations Type of Appointment: Section: Applications

More information

SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS

SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS Title of Position: Manager, Procurement & Contract Management Administrative Unit ATTORNEY-GENERAL S DEPARTMENT Remuneration Level: ASO8 Type

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION Coober Pedy Hospital & Health Services JOB AND PERSON SPECIFICATION Position Title: Director of Nursing or Midwifery Classification Code: Registered Nurse/Midwife (Level 6.2) Division: Far North Health

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Administration Assistant Responsible to: Office Manager Responsibility: Office Administration Current Incumbent: (Vacant)

More information

City of West Torrens

City of West Torrens City of West Torrens Position Details 1. INTRODUCTION The attached job description (JD) and associated information should not be considered as a comprehensive, complete and/or exhaustive list of responsibilities,

More information

South Australia Police Department POSITION INFORMATION DOCUMENT

South Australia Police Department POSITION INFORMATION DOCUMENT South Australia Police Department POSITION INFORMATION DOCUMENT Stream : Professional Services Career Group : Discipline : Classification : PO-2 Position Title : Police Psychologist Branch : Health, Safety

More information

Job Description. Radiography Services Manager

Job Description. Radiography Services Manager Job Description Radiography Services Manager Professionally accountable to: Head of Nursing and Clinical Services Key working relationships: Key reporting relationships: All Radiographers, Consultant Radiologists,

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Administration Discipline : AO Classification : ASO-4 Service : Business Service Position Title : Business

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Financial Related Discipline : Financial Services Classification : ASO-6 Service : Crime Service Position

More information

SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS

SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS SOUTH AUSTRALIAN PUBLIC SERVICE JOB AND PERSON SPECIFICATIONS Title of Position Team Leader Personal Estates Administrative Unit ATTORNEY-GENERAL S DEPARTMENT Remuneration Level: ASO6 Type of appointment:

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Title Position: Clinical Nurse Agency: Country Health SA Supervisor Classification Code: RN3 Division: Aboriginal Health Type of Appointment: Branch: Ceduna Koonibba Aboriginal

More information

ASSOCIATE DIRECTOR OF NURSING Non Procedural Areas and Risk

ASSOCIATE DIRECTOR OF NURSING Non Procedural Areas and Risk POSITION DESCRIPTION POSITION: RESPONSIBLE TO: HOURS OF DUTY: SALARY: ASSOCIATE DIRECTOR OF NURSING Non and Risk Director Nursing and Clinical Services Full Time Negotiable but based on Level 4, Nurses

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Financial Related Discipline : Financial Services Classification : ASO-7 Service : Crime Service Position

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Claims Management Coordinator Reports To: Injury & Claims Management Team Leader Division: People & Community Department: Health, Safety & Wellbeing

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream: Career Group: Discipline: Classification: Administrative Services Consultancy and Information AO ASO-7 Service: Information Systems and Technology

More information

West Gippsland Healthcare Group. Position Description Emergency Department

West Gippsland Healthcare Group. Position Description Emergency Department West Gippsland Healthcare Group Position Description Emergency Department Position Title: Registered Nurse Grade 2 Hours of Work: Reporting Relationship: Enterprise Agreement: Division: Classification:

More information

Golden Jubilee National Hospital NHS National Waiting Times Centre

Golden Jubilee National Hospital NHS National Waiting Times Centre Golden Jubilee National Hospital NHS National Waiting Times Centre Chief Executive Jill Young Agamemnon Street Clydebank G81 4DY Scotland Telephone 0141 951 5000 Fax 0141 951 5500 Recruitment line: 0800

More information

Each employee must also ensure that learning and development, as outlined in the Annual Performance Appraisal, including knowledge

Each employee must also ensure that learning and development, as outlined in the Annual Performance Appraisal, including knowledge ROLE DESCRIPTION Position: Reports to: Customer Service/Receptionist Manager LifePoints Role Family: Corporate Support Level: D (AQF3) Organisational Context: Cerebral Palsy Alliance is the largest provider

More information

SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION

SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION Document ID Number: (Records use only) File Number: P (Records use only) SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION TITLE: INFORMATION TECHNOLOGY ADMINISTRATION OFFICER AWARD: PARTS A & B SWAN HILL

More information

According to the Victorian Nurses Public Sector EBA 2008-2011 and endorsements as deemed by this document

According to the Victorian Nurses Public Sector EBA 2008-2011 and endorsements as deemed by this document TITLE: Registered Nurse - Division 2 LOCATION: TEAM AREA: ROLE SUMMARY: Nurses appointed to this role are located at either of Alpine Health s three sites (Myrtleford, Bright, Mt Beauty) or across all

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION SCHOOL... JOB AND PERSON SPECIFICATION Position Title Registered Nurse/Midwife Position Classification Type of Appointment Position Reporting to Ongoing Temporary Other Term:. Term:.... Job and Person

More information

The position is classified as School Services Officer Level 2 by virtue of the requirement to:

The position is classified as School Services Officer Level 2 by virtue of the requirement to: Page 1 of 8 SCHOOL SERVICES OFFICER POSITION INFORMATION DOCUMENT CLASSIFICATION: POSITION TITLE: DISCIPLINE: SSO-2 STUDENT SERVICES OFFICER ADMINISTRATION LEVEL CHARACTERISTICS The position is classified

More information

Community Services Family Services

Community Services Family Services GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 0100 DIVISION: DEPARTMENT: CLASSIFICATION: Band 4 REPORTS

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Office Manager Medical Practices Classification Code: ASO4 Division: Community Health Branch: EEHAC Type of Appointment: Section: Cleve, Kimba Ongoing Position

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION Adelaide Health Service LYELL McEWIN HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Advanced Nurse /Midwife Nurse Practitioner Perinatal Mental Health Classification Code: Registered Nurse/Midwife

More information

Business Support Assistant

Business Support Assistant Hammersmith & Fulham borough of opportunity Business Support Assistant CHILDREN SERVICES Application Pack Information for applicants Job Description Person Specification Criminal Records Bureau Check LONDON

More information

POSITION: ASSOCIATE DIRECTOR OF NURSING Procedural Areas. Director Nursing & Clinical Services

POSITION: ASSOCIATE DIRECTOR OF NURSING Procedural Areas. Director Nursing & Clinical Services POSITION DESCRIPTION POSITION: ASSOCIATE DIRECTOR OF NURSING Procedural Areas RESPONSIBLE TO: HOURS OF DUTY: SALARY: Director Nursing & Clinical Services Full Time Negotiable but based on Level 4, Nurses

More information

MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION. 75% Top Band 4 2 nd year Pharmacy Department, Leighton Hospital

MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION. 75% Top Band 4 2 nd year Pharmacy Department, Leighton Hospital MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION POST: BAND: LOCATION: RESPONSIBLE TO: MANAGED BY: TRAINEE PHARMACY TECHNICIAN 70% Top Band 4 1 st year 75% Top Band 4

More information

POSITION DESCRIPTION RECEPTION SERVICES ASSISTANT

POSITION DESCRIPTION RECEPTION SERVICES ASSISTANT POSITION DESCRIPTION RECEPTION SERVICES ASSISTANT POSITION PURPOSE AND PRIMARY OBJECTIVES Purpose The role of Reception Services Assistant is to provide front-line service welcoming patients, staff, visitors

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Payroll Officer Reports To: Payroll Supervisor Division: Finance & Corporate Services Department: Financial Transactional Services Direct Reports:

More information

PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA. Community Health Services

PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA. Community Health Services PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA POSITION INFORMATION DOCUMENT Division: Community Health Services Career Group: Professional Officer Classification: PO 2 Position Title: Senior Speech

More information

THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION

THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION Title of Position: Workforce Information Analyst Classification Code: ASO5 Type of appointment: Ongoing Temporary Term up

More information

EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment

EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment EMERGENCY PHYSICIAN Palmerston North Hospital Vacancy ID: 3687 Conditions of Appointment NATURE AND TENURE OF APPOINTMENT This is up to a (full/ part) time appointment and is subject to the conditions

More information

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Paediatric Audiologist Classification: PO2 Position No: Cost centre: Reports to: Manager Newborn

More information

Job description: Therapeutic Services / Education Administrator (Part-time - 22.5 hours)

Job description: Therapeutic Services / Education Administrator (Part-time - 22.5 hours) Job description: Therapeutic Services / Education Administrator (Part-time - 22.5 hours) Salary Range: RSD 62 Responsible to: Therapeutic Services Manager Responsible for: Provision of a comprehensive,

More information

POSITION DESCRIPTION. Classification: Job and Person Specification Approval JOB SPECIFICATION

POSITION DESCRIPTION. Classification: Job and Person Specification Approval JOB SPECIFICATION POSITION DESCRIPTION POSITION DETAILS Position Title: Central Adelaide Director of Psychology Classification: Administrative Unit: Allied Health Term: Type of Appointment: Ongoing Date Created: November

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title: Community Services Manager- Purpose of Position: To provide leadership within Tallangatta Health Service (THS) in conjunction with the Executive, to achieve the organisations

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Vehicle Examiner Career Group : Engineering and Construction Discipline : Metal Trades Classification : OPS4 Service : Operations Support Service

More information

West Gippsland Healthcare Group. Position Description Graduate

West Gippsland Healthcare Group. Position Description Graduate West Gippsland Healthcare Group Position Description Graduate Position Title: Employment Type: Reporting Relationship: Enterprise Agreement: Division: Classification: Location: Registered Nurse / Registered

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title: Medical/Dental/Community Health Receptionist Award: Reports to: Allied and Health Services Award Computer Clerk The Board of Management and the CEO of the Inner East

More information

HEALTH EMPLOYEES ADMINISTRATIVE STAFF (STATE) AWARD

HEALTH EMPLOYEES ADMINISTRATIVE STAFF (STATE) AWARD IRC No 418 of 2015 Walton P New Award effective 1 July 2015 HEALTH EMPLOYEES ADMINISTRATIVE STAFF (STATE) AWARD INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES PART A Arrangement Clause No. Subject

More information

JOB & PERSON SPECIFICATION

JOB & PERSON SPECIFICATION JOB & PERSON SPECIFICATION POSITION TITLE: CLASSIFICATION CODE: Registered Nurse/Midwife Registered Nurse/Midwife DIVISION: Level 1 Acute Services TYPE OF APPOINTMENT: Contract DEPARTMENT: Nursing Casual

More information

PATIENT ACCESS POLICY

PATIENT ACCESS POLICY . PATIENT ACCESS POLICY TITLE Patient Access Policy APPLICABLE TO All administrative / clerical / managerial staff involved in the administration of patient pathway. All medical and clinic staff seeing

More information

SCOPe Directorate. Reports directly to Occupational Therapy Manager in Charge III. Senior Occupational Therapist (half time)

SCOPe Directorate. Reports directly to Occupational Therapy Manager in Charge III. Senior Occupational Therapist (half time) Role Title Purpose of the Role Department/Directorate Role Profile 0.5 wte Senior Occupational Therapist, Medicine for the Elderly (18.5 hrs per week) A Senior Occupational Therapist working in Medicine

More information

JOB DESCRIPTION. [As this is to create a waiting list, the Directorate of appointment will be detailed at the time of offer]

JOB DESCRIPTION. [As this is to create a waiting list, the Directorate of appointment will be detailed at the time of offer] JOB DESCRIPTION JOB TITLE: Registered Nurse Adults BAND: Band 5 HOURS: Full time/ part time/ Bank 1 DIRECTORATE INITIAL LOCATION: REPORTS TO: ACCOUNTABLE TO: This recruitment is for positions Trust Wide.

More information

HEALTH AND SOCIAL CARE BOARD JOB DESCRIPTION

HEALTH AND SOCIAL CARE BOARD JOB DESCRIPTION HEALTH AND SOCIAL CARE BOARD JOB DESCRIPTION Post: Receptionist/Clerical Officer Hours: Part Time 20 hours (1-5pm Monday-Friday) Grade: Band 2 ( 14,153-17,253) Location: Tower Hill, Armagh Reports to:

More information

Payroll Officers & the Human Resources Team. Employees and Managers. Payroll Deduction Organisations

Payroll Officers & the Human Resources Team. Employees and Managers. Payroll Deduction Organisations Position Title: Payroll Coordinator Division: Human Resources Reports To: Human Resources Manager Direct Reports: 2 Payroll Officers (1.5 EFT) Primary Objective: The Payroll Coordinator is part of the

More information

GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT

GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 2356 DIVISION: DEPARTMENT: CLASSIFICATION: Band 7 REPORTS

More information

TE HOROWHENUA TRUST POSITION DESCRIPTION

TE HOROWHENUA TRUST POSITION DESCRIPTION TE HOROWHENUA TRUST POSITION DESCRIPTION NAME OF JOB HOLDER: New Position POSITION TITLE: Executive Support Officer REPORTS TO: CEO LOCATION: Te Takere, Levin DIRECT REPORTS: 1 (.2 FTE) INDIRECT REPORTS:

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION POSITION TITLE STREAM CLASSIFICATION FUNCTIONAL AREA Management Retail - Collective Agreement Various Locations 1. POSITION PURPOSE The is responsible for the total operations and

More information

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Mental Health Nurse Education Facilitator Classification: Nurse Education Facilitator Level 3 (RN3A)

More information

Registered Nurse Clinical Services

Registered Nurse Clinical Services JOB DESCRIPTION SECTION IDENTIFICATION Job Title: Responsible to: Hospice Band: Department: Location: Registered Nurse Clinical Services Clinical Services Manager Band 6 Day Therapy Unit Nottinghamshire

More information

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Senior Clinical Psychologist Classification: PO2 Position No: WC 1067 Cost centre: 451 Reports to:

More information

AOD Support Services Classification Level: 7.1 Aboriginal Community Organisation Award. 004 Supervisor AOD Support Services

AOD Support Services Classification Level: 7.1 Aboriginal Community Organisation Award. 004 Supervisor AOD Support Services ABORIGINAL ALCOHOL AND DRUG SERVICE POSITION DESCRIPTION SECTION 1: OFFICE IDENTIFICATION EFFECTIVE DATE OF DOCUMENT: SEPTEMBER 2012 Position Description Number: 006 Job Title: AOD Counsellor/Educator

More information

ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION. Ward / Department Sister / Charge Nurse

ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION. Ward / Department Sister / Charge Nurse ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION JOB TITLE: Health Care Assistant GRADE: Band 2 DEPARTMENT: RESPONSIBLE TO: Ward / Unit Ward / Department Sister / Charge Nurse JOB SUMMARY: The health

More information

Project Support Officer: Business and Administration Tobacco Free Futures

Project Support Officer: Business and Administration Tobacco Free Futures Project Support Officer: Business and Administration Tobacco Free Futures Job Title: Reports to: Accountable to: Responsible for: Principal relationships: Base/location: Project Support Officer: Business

More information

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal:

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal: Position Description Position Details Position Scope Title: Business Support Officer (SRI) Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010 Division:

More information

Stawell Regional Health

Stawell Regional Health Stawell Regional Health provides a complete continuum of integrated health and related services, by providing the highest quality facilities and skills delivered in a personalised and caring environment.

More information

Job Description. Job Title: Dental Nurse. Name:

Job Description. Job Title: Dental Nurse. Name: Job Description Job Title: Dental Nurse Name: Purpose of the Job: To carry out nursing duties throughout the practice, assist with reception, to carry out any clerical duties as required and perform such

More information

JOB DESCRIPTION. 1. JOB TITLE: Receptionist/Clerical Assistant. 4. DEPARTMENT: Chester Business School

JOB DESCRIPTION. 1. JOB TITLE: Receptionist/Clerical Assistant. 4. DEPARTMENT: Chester Business School JOB DESCRIPTION 1. JOB TITLE: Receptionist/Clerical Assistant 2: HRMS REFERENCE NUMBER: HR14017 3. ROLE CODE: FINCA 4. DEPARTMENT: Chester Business School 5. ORGANISATION CHART: Head of Department Receptionist/

More information

ECH Inc POSITION DESCRIPTION. 3. Classification: As per contract negotiated with the incumbent

ECH Inc POSITION DESCRIPTION. 3. Classification: As per contract negotiated with the incumbent ECH Inc POSITION DESCRIPTION 1. Position title: Manager Retirement Living 2. Accountable to: Manager Independent Retirement Living 3. Classification: As per contract negotiated with the incumbent 4. Position

More information

Records Assistant. Corporate Services. Information Technology. Senior Records Officer

Records Assistant. Corporate Services. Information Technology. Senior Records Officer POSITION DESCRIPTION Position Title Award Records Assistant Local Government Industry Award 2010 & The National Employment Standards Level 5/6 Division Section Responsible to (Immediate Supervisor) Positions

More information

Stress Management Policy

Stress Management Policy Level 3 - H&S Policy Structure Stress Management Policy BACKGROUND The Health & Safety Executive (HSE) define stress as the adverse reaction people have to excessive pressures or other types of demand

More information

Wirral Council: Job Role Descriptor HR USE ONLY

Wirral Council: Job Role Descriptor HR USE ONLY Wirral Council: Job Role Descriptor Job Role: Service: Reports to: No. of Subordinates: Job Role Ref: Job Family: Grade: Senior ICT Technician ICT Services Team Leader/Group Leader 0 HR USE ONLY CSUP Corporate

More information

JOB DESCRIPTION. This recruitment is to cover bank shifts Trust Wide

JOB DESCRIPTION. This recruitment is to cover bank shifts Trust Wide JOB DESCRIPTION JOB TITLE: Registered Nurse Mental Health BAND: Band 5 DIRECTORATE INITIAL LOCATION: REPORTS TO: Mental Health & Learning Disability This recruitment is to cover bank shifts Trust Wide

More information

Corporate Services. Darren Gillies

Corporate Services. Darren Gillies POSITION TITLE Document Management Officer POSITION NUMBER: 0688 CLASSIFICATION/BAND: City of Greater Geelong Enterprise Agreement (as amended from time to time) Band 4 Salary $54,091.42 to $57,949.63

More information

A. ORGANISATION CHART Senior Manager, MS Connect. Team Leader MS Connect. MS Advisor. POSITION DESCRIPTION MS Advisor Final

A. ORGANISATION CHART Senior Manager, MS Connect. Team Leader MS Connect. MS Advisor. POSITION DESCRIPTION MS Advisor Final Job Title: Reports To: Responsible For: Service Promise Position Purpose: Key Challenges Key Result Areas MS Advisor Team Leader MS Connect Engaging with people affected by multiple sclerosis providing

More information

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff.

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff. Job Title: JOB DESCRIPTION Clinical Nurse Manager 2 (CNM2) Professionally accountable to: Key working relationships: Key Reporting relationship: Director of Nursing Clinical Nurse Managers, Medical Staff,

More information

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT HELPDESK ASSISTANT A ROTATING SHIFT PATTERN OF WORKING 2 DAYS (18.5 HOURS EXACT DAYS THURSDAY AND FRIDAY) ONE WEEK AND 3 DAYS (22.2 HOURS' EXACT DAYS

More information

Community Services Family Services

Community Services Family Services GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 2604 DIVISION: DEPARTMENT: CLASSIFICATION: Band 5 REPORTS

More information

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care.

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care. JOB DESCRIPTION JOB TITLE: NURSE POST HOLDER: PART 1: JOB PROFILE 1. Main Purpose of Job To provide a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young

More information

Position Description Senior Speech Pathologist Foundation Skills Group

Position Description Senior Speech Pathologist Foundation Skills Group Position Title: Department: Reports to: Direct Reports: Award and Classification: Enterprise Agreement: Levels of Authority: Early Intervention and Clinic Services Manager Early Intervention and Clinic

More information

JOB DESCRIPTION. Specialist Hospitals, Women & Child Health Directorate. Royal Belfast Hospital for Sick Children

JOB DESCRIPTION. Specialist Hospitals, Women & Child Health Directorate. Royal Belfast Hospital for Sick Children JOB DESCRIPTION Title of Post: Patient Flow Coordinator Grade/ Band: Band 7 Directorate: Reports to: Accountable to: Location: Hours: Specialist Hospitals, Women & Child Health Directorate Assistant Service

More information

Community Development Officer

Community Development Officer POSITION DESCRIPTION Position Title Community Development Officer Award Local Government Industry Award 2010 Band 6/8 Progression to Band 8 will require the employee to be able to demonstrate a high level

More information

Contracts Support Officer. City Services. Jamie Westhorpe

Contracts Support Officer. City Services. Jamie Westhorpe POSITION TITLE: Contracts Support Officer POSITION NUMBER: 1745 CLASSIFICATION/BAND: City of Greater Geelong Enterprise Agreement (as amended from time to time) Band 5 Salary $59,575.18 to $67,729.35 per

More information

Lancashire Constabulary s Criminal Justice Department is seeking a Temporary CJ Administration Assistant to be based at Chorley Police Station.

Lancashire Constabulary s Criminal Justice Department is seeking a Temporary CJ Administration Assistant to be based at Chorley Police Station. Job Title: Salary Range: Location: Department: Permanent / Temporary: Hours Per Week: Rota: Temporary CJ Administration Assistant 7,665 to 10,701 per annum (LC 2-5) based on full time equivalent 15,330

More information

Department of Education and Children. Educational Support Officer Resources Support : Level 2

Department of Education and Children. Educational Support Officer Resources Support : Level 2 Department of Education and Children Educational Support Officer Resources Support : Level 2 Post ref No : Post Title : Hours : Contract : Responsible to : DOE&-002263 Education Support Officer 37 hours

More information

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation.

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation. JOB DESCRIPTION 1. JOB TITLE: Senior Web Developer 2: HRMS REFERENCE NUMBER: HR14144 3. ROLE CODE: WEBDEVHSC 4. DEPARTMENT: Health and Social Care 5. ORGANISATION CHART: Reports to the Head of Department

More information

Certificate IV in Bookkeeping FNS40215

Certificate IV in Bookkeeping FNS40215 Certificate IV in Bookkeeping FNS40215 Unit Descriptions & Evidence Required to Demonstrate Competency 13 Units of Competency 6 Core Units /7 Elective Units Agenda Course Description... 3 Pathways Information...

More information

DIRECTOR, NURSING & CLINICAL SERVICES

DIRECTOR, NURSING & CLINICAL SERVICES DIRECTOR, NURSING & CLINICAL SERVICES JOB & PERSON SPECIFICATION MARCH 2014 Director, Nursing & Clinical Services Page 1 JOB SPECIFICATION TITLE OF POSITION : REPORTS TO : DIRECT REPORTS : DIRECTOR, NURSING

More information

Customer Information Adviser

Customer Information Adviser Hammersmith & Fulham borough of opportunity Customer Information Adviser Community Services Application Pack JOB DESCRIPTION H&F ADVICE, CUSTOMER INFORMATION ADVISOR Designation: Post Number: Department:

More information

Position Description

Position Description Position Description Position Title Human Resources Officer Position No 5023 Directorate Department Unit Appointment Type Chief Executive Officer Organisational Development Human Resources Permanent Full

More information