JOB TITLE: Senior Project Officer CLASS: ASO6 POSITION NO:

Transcription

1 JOB TITLE: Senior Project Officer CLASS: ASO6 POSITION NO: This Position Reports to: Community Emergency Information Warning Systems (CEIWS) Program Manager, SAFECOM Primary Purpose of Position ORGANISATION: AGENCY: South Australian Fire & Emergency Services Commission DIRECTORATE: Emergency Management TEAM: Community Emergency Information Warning Systems Program - Alert SA project Positions Reporting to this Position: Nil The project requires a senior project officer to work with the other members of the AlertSA team and emergency services agencies to develop an Alert SA solution that is able to be utilised by the participating agencies and to ensure that the delivered solution is integrated into the emergency management procedures for South Australia. This will require development and/or facilitation of new or revised operational procedures, and the training on various facets of the AlertSA solution. The role will also be working closely in community emergency information warning systems in the implementation of recommendations and strategies identified through reviews and/or development of national best practice frameworks. Develop State-level protocols for the use of AlertSA products. This will cover authorisation, administration and billing requirements associated with the use of: o Emergency alert (EA) o Alert SA web-site o Alert SA IVR Support the maintenance and operational use of Alert SA/ community emergency information warning systems including: o Liaise with agencies to determine of there are any training needs and seek implementation strategies in line with agreed protocols o Develop an e-learning refresher course for existing users of Emergency Alert o Deliver training if required o Develop suitable agency training courses to achieve the defined competencies o Prepare/ organise exercises in order to exercise the Alert SA/ community emergency information warning systems capabilities Be an active part of the testing process for enhancements of the Emergency Alert (EA) System including implementation of the Emergency Alert Location Based Solution. Ensure that the Emergency Alert system and Location Based Solution are workable from a South Australian perspective, providing input into the national project Undertake analysis of existing best practice/national frameworks and research potential options for implementation within SA Liaise with emergency services agencies to support the development of their operational frameworks for Alert SA/ community emergency

2 information warning systems products ensuring consistency with agreed national/state policy Development of state level frameworks/protocols for Alert SA/ community emergency information warning systems products for consideration by the State Emergency Management Committee, hazard leaders and control agencies Preparation of project schedules, identification and monitoring of risk and issues and preparation of regular reports to the program board Outcomes Alert SA/community emergency information warning systems procedures and protocols are developed and disseminated across the emergency services sector Evidence of South Australian participation in the testing and acceptance of Emergency Alert version updates Effective implementation of the Emergency Alert Location Based Solution Environment of mutual trust, cooperation and respect amongst stakeholders High quality project management High level effective and continuous consultation and liaison is established and maintained with key stakeholders Development and implementation of project management strategies and completion of projects/products within agreed terms of reference and time parameters Sound and timely project advice is provided to the Program manager and project sponsor Timely high level advice is provided regarding AlertSA/community emergency information warning systems protocols and frameworks Development of state level protocols and frameworks for use of Alert SA/community emergency information warning systems to support the State Emergency Management Plan Resource Management Nil Essential Qualifications Desirable Attributes Knowledge of policy development and amendment procedures. Experience in Government decision-making processes Experience in working on whole-of -Government projects Understanding of current issues confronting the Emergency Services sector Tertiary qualification in project management, business management or related discipline Essential Attributes (Knowledge/Skills/Experience Requirements) Experience in designing and delivering training programs. Extensive knowledge and experience in emergency management principles. Comprehensive understanding of the roles and responsibilities of Emergency Service organisations and related government agencies High level analytical and conceptual skills, with the ability to research and analyse complex issues relevant to planning, designing and delivering a solution that is workable and acceptable to a range of stakeholders. Understanding of emergency warning methods currently used by Emergency Services in South Australia. Knowledge and understanding of public sector accountability and probity requirements Demonstrated ability to work effectively with a broad range of stakeholders across government and a range of Emergency Service clients Proven ability to undertake research, identify and analyse issues and develop appropriate strategies and policies related to emergency warnings

3 Key Relationships/Interactions Program Manager and other Project Team members Agency nominated staff designated with the responsibility for operating the Alert SA system. Victorian Emergency Alert project team for testing, training and implementation purposes Proven interpersonal skills and ability to liaise effectively with a wide range of stakeholders to gain cooperation and support in achieving desired outcomes Proven ability to work with a high degree of autonomy Proven ability to plan and manage multiple tasks and establish priorities in meeting goals to meet deadlines Key Challenges Gaining the respect and trust of emergency service agency representatives Developing and maintaining a collaborative working relationship with the Program Manager and other team members Balancing potentially conflicting priorities especially within tight imeframes. Sharing information and knowledge appropriately. Keeping informed of current emergency management developments, projects and programs. Keeping informed of current emergency management research and practice. Working within a confidential, public and politically sensitive environment Remaining abreast of socio-political changes and technological advancements

4 Employment Conditions Employment conditions will be governed by the Fire and Emergency Services Act 2005 and the SA Government (Public Sector Salaried Employees) Award The incumbent will be expected to work in a manner consistent with the Code of Conduct for South Australian Public Sector Employees. The incumbent must be prepared to be assigned to another position at this remuneration level or equivalent. Safety in our workplace is a core business value in the Strategic and Business directions and operations of our organisation. The incumbent is responsible and accountable for working in an equitable manner and taking reasonable care to protect his/her own health, safety and welfare and avoiding adversely affecting the health and safety of others at work by complying with OHS&W and EEO policies, practices and legislation. The incumbent will provide the highest standards of service to stakeholders at all levels by modelling service excellence that meets the needs of stakeholders and enhances the corporate profile of the organisation. Special Conditions Some out of hours work and inter and intra-state travel will be required. The position may be required to participate in an on-call roster for which an allowance will be provided. Signature:... Date:../../.. Manager/Delegate

5 JOB TITLE: Project Administration Officer ADDENDUM The South Australian Fire and Emergency Services Commission provides support services to the Emergency Service Organisations ( ESOs ) to ensure that the Government s community safety outcomes for emergency prevention and management are met. OUR VISION, MISSION, VALUES & APPROACH Our Vision A Safer Community We work for a safer community by providing a cohesive strategic direction to the emergency services sector for service delivery, governance and accountability, to assure Government and the community that services are appropriate and provide value for money. Our Mission We ensure emergency services are coordinated to meet the needs and expectations of the community We support the delivery of appropriate, effective and efficient emergency services to the South Australian community by leading strategic collaboration and partnering across the emergency sector, while ensuring accountability to Government.

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