Strategy and Performance. Darren Gillies

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1 POSITION TITLE: Corporate Strategy Administrator POSITION NUMBER: 0382 CLASSIFICATION/BAND: City of Greater Geelong Enterprise Agreement (as amended from time to time) Band 6 Salary $75, to $81, (pro rata) per annum, plus superannuation STATUS: Temporary part-time position DIVISION: Strategy and Performance DEPARTMENT: Corporate Strategy and Property Management APPROVED BY: Darren Gillies DATE APPROVED: June 2015 POSITION OBJECTIVE: The primary objectives of the role are to: Contribute to Council s Continuous Improvement Program. Coordinate the functional operation of the (CorVu) Performance Management application software solution. Contribute to Council s strategic corporate planning processes. Take an active role in corporate document development. Provide administrative support for the unit/department.

2 THE CITY OF GREATER GEELONG: The City of Greater Geelong is one of the largest local government areas in Victoria. The City provides more than 120 services to the municipality which has a population of more than 200,000. The City has an annual budget of $275 million and employs over 2000 staff. It also utilises a large number of volunteers. The organisation has five divisions: Strategy & Performance, City Services, Community Services, Planning & Tourism and Projects, Recreation & Central Geelong. Geelong: Located 75 kilometres from Melbourne, Geelong is Victoria s second largest city and is renowned for its stunning north facing waterfront which overlooks Corio Bay. Geelong is a vibrant cosmopolitan city with a relaxed coastal flavour. It is recognised as offering one of the best lifestyles in Australia. Geelong has all the modern amenities of larger cities, combined with a clean and healthy environment. Just minutes away from the city centre are kilometres of pristine beaches, charming seaside townships and unspoilt rural hinterland. Geelong is also the gateway to the famous Great Ocean Road and some of the best surf beaches in the world. The City offers excellent educational opportunities. Geelong Grammar, Geelong College, The Gordon and Deakin University are just some of the schools and tertiary institutions in the region. ORGANISATION ENVIRONMENT: Geelong is among the largest of 79 Councils which collectively represent approximately 5 million Victorians. While each Council is independent, there are common rules, mainly in the form of State Legislation, which provide the framework in which Councils operate. Our Vision: Greater Geelong: building our community through enterprise, opportunity and innovation in a quality environment. Our Mission: We will focus on developing and maintaining effective working relationships to deliver Council's strategic directions and high quality services that meet the changing needs of our community. Values & Behaviours: Values form the basis of our behaviour; they add meaning to work and they provide a basis for consistent planning and decision making across the organisation. The City of Greater Geelong aims to foster a culture that embraces the organisation values being Integrity, Responsibility, Innovation and Respect. All employees should demonstrate the behaviours that come from these values when carrying out their work.

3 ORGANISATION RELATIONSHIP: This position is part of the Strategy and Performance division which comprises the following departments: Communications and Marketing Administration and Governance Corporate Strategy and Property Management Customer Services and Councillor Support Financial Services Information Services Organisation Development Reports To: Directly Manages: Internal Liaisons: External Liaisons: Coordinator Corporate Strategy. N/A. Senior managers and coordinators, staff involved in performance measurement and reporting, Communications and Marketing staff, Information Technology staff, Corporate Strategy Coordinator. CorVu user group, CorVu (performance management system software supplier), corporate documents graphic designer, suppliers, staff at other councils, G21 Regional Alliance, other external groups as required. KEY RESPONSIBILITIES: Performance Management 1. Design and facilitate performance measurement training sessions, workshops and information materials for use by business units and ensure these are accessible. 2. Coordinate other Corporate Strategy unit resources/activities to support continuous improvement eg. business performance. 3. Provide timely advice and assistance as required to business units in their implementation of performance management. 4. Provide regular reporting on the performance management project status and executive scorecard for the Executive Management Team. Computer Application Software Solutions 5. Assume Applications Specialist role for the (CorVu) performance management application solution; including its functional operation, future development and ongoing maintenance. 6. Assist with other software applications such as SPSS and CONSULT as required. 7. Promote the take-up and use of the application software solutions across Council.

4 Corporate Strategic Planning Process 8. Take responsibility for the development of sections of key strategic documents i.e. City Plan and annual report also researching improvement opportunities and providing support in completion of overall documents. 9. Assist with the organisation of Council s annual City Plan and budget breakfast launch. 10. Assist with quarterly reporting of the annual City Plan business plan actions in the form of Council report and appendix containing update on all actions contained in the City Plan. 11. Contribute to the development, implementation and ongoing review of corporate planning frameworks and associated processes. General Administration: 12. Assist the Coordinator Corporate Strategy in the performance of the functional duties and responsibilities of the unit. 13. Process all invoices, purchasing and finance administration within budget guidelines and delegation levels. 14. Adherence to all Council s policies and procedures as relevant to this position. 15. Provide backup/support to other Administration Officers within the department as required. 16. Carry out other duties as deemed reasonable and appropriate to the role as directed from time to time. KEY SELECTION CRITERIA: Essential: 1. Proven ability to lead, facilitate and coordinate groups and teams. 2. Ability to design training session and materials. 3. Project management expertise. 4. Systems (applications software) experience either in a key user or analyst role, particularly with performance management solutions, with the ability to further learn and operate a range of corporate applications software solutions. 5. Highly developed verbal and written communication skills including the ability to write reports and present information and to document discussions and agreed outcomes. 6. Proficient (to expert level) in the use of the Microsoft Office Suite, particularly Microsoft Word and Microsoft Excel. Desirable: 1. Tertiary qualifications in a related field or a Certificate of Office Administration, or similar, would be an advantage. 2. Sound working knowledge of the Local Government Act and associated legislation specific to Council Plan, annual report and best value principles. 3. Local government experience in a similar role. 4. Ability to successfully work in a change management role and develop and maintain good working relationships with stakeholders across the organisation.

5 ACCOUNTABILITY AND EXTENT OF AUTHORITY: Contribute to the corporate strategic planning processes including the development of the Council s Corporate Plan (City Plan) and the annual report. Assist business units with the use of the business performance management solution. Assist the organisation with performance management and measurement. As a member of a professional specialist team, the judgements and decisions made have a potential to influence overall performance of the unit and to impact on the wider community. Provide timely and accurate specialist advice to key stakeholders across the organisation. Accountable for creating and capturing accurate and complete records of the business activities related to this position in accordance with approved policy and procedures. This is applicable to both hardcopy and electronic information, including . JUDGEMENT AND DECISION MAKING: This position requires the use of judgement and decision making in a variety of complex areas that is subject to a wide range of management, operational and political dynamics. The incumbent will be required to coordinate the introduction and adoption of new methods and approaches and may be required to source and utilise best practice methods. Demonstrate analytical and problem solving skills drawing on technical knowledge and established techniques and processes and applying to new situations. Guidance is usually available within the organisation and the incumbent will be required to analyse, record and use relevant data and information and be involved in external networks. The position is also responsible for decision making skills and exercising considerable judgement, often in sensitive environments in the following areas: continuous improvement; ensuring the best possible alignment and coordination of service review outcomes into planning processes e.g. business planning, performance measurement and reporting; applying strong analytical skills in reviewing, developing, modelling, presenting and implementing methodologies and system improvements; and the ability to recommend clear actions. SPECIALIST SKILLS AND KNOWLEDGE: The position requires specialist skills, knowledge and experience in: The application of Best Value Principles. Understanding of local government and business units. The application of continuous improvement principles. Demonstrated ability to contribute to the design and facilitation of training programs and materials. Ability to maintain Council s Performance Management Solution (CorVu). Demonstrated project management skills.

6 Highly developed analytical, investigative and communication skills. Understanding of corporate plans, their political context and their linkage to the outcomes of the unit and position. Advanced ability to use computer applications including Microsoft MS Office product suite, flowcharting, PowerPoint, desktop publishing, spread sheeting, data bases and other software. Keen eye for detail. Customer service and outcome focus. MANAGEMENT SKILLS: Responsibility to initiate, implement and influence a positive response to changes in the work environment and/or parameters of a specific project. Efficient and effective planning and use of own time as well as that of other members of the team including the setting of priorities to achieve specific and set objectives with the resources available and within set time frames despite conflicting pressures. Implementation of performance measurement across the organisation. Demonstrated ability to work under pressure and to meet time frames, often without supervision. Knowledge of business principles applied within the unit including planning and organisation development. Proven ability to successfully work in a change management role and develop and maintain good working relationships with stakeholders across the organisation. Ability to adapt to changing priorities and show initiative in all aspects of the operations of the position. Demonstrated ability to manage competing demands. INTERPERSONAL SKILLS: Ability to demonstrate Integrity, Responsibility, Innovation and Respect in all aspects of the position. High level interpersonal skills and the ability to develop effective relationships and generate trust with staff across the organisation. Proven ability to lead, facilitate and coordinate groups and teams. The working environment and content of issues require tact and a capacity to develop rapport while maintaining objectivity when making decisions and/or recommendations. Ability to contribute to a cooperative and healthy performance centred work environment. Capacity to communicate effectively and influence stakeholders. Ability to liaise with counterparts within the industry including all levels of Council staff to exchange views and resolve problems. Effective influencing and consultation skills to ensure all key stakeholders are involved and that corporate objectives are met. Capacity to motivate and stimulate individuals and teams to participate and achieve desired corporate outcomes/objectives (external and internal).

7 Demonstrated ability to communicate complex concepts and information to non-practitioners of performance management. Ability to support users in the operation of the systems managed by corporate strategy. Ability to work effectively as part of a dynamic team. Strong verbal and written communication skills. QUALIFICATIONS AND EXPERIENCE: Extensive high level experience to prepare and deliver presentations. Systems (applications software) experience either in a key user or analyst role, particularly with performance management solutions, with the ability to further learn and operate a range of corporate applications software solutions. Tertiary educated with local government experience preferably in a similar role. SPECIFIC HEALTH AND SAFETY REQUIREMENTS: A pre-employment medical examination may be required. Participate, where required, in the reporting of health, safety and wellbeing issues. Demanding deadlines. Prolonged periods of in-activity i.e. sitting at the computer. Regular keyboarding associated activities. Long/short distance travel between sites as necessary. Dealing with difficult clients and situations. SPECIAL CONDITIONS: Employment is subject to the presentation of documentary evidence of the right to work in Australia. A National Police Records check may be required throughout your employment with Council. A current Victorian driver s licence is essential where the need to drive a Council vehicle is required. RISK MANAGEMENT, EQUAL OPPORTUNITY & CHARTER OF HUMAN RIGHTS: Observe policies and procedures to minimise injury and damage to assets and property. Adhere to Council s Occupational Health & Safety (OH&S), equal opportunity and risk management policies, as well as act in accordance with the Charter of Human Rights. Ensure behaviour in the workplace does not discriminate, bully or harass others. Take reasonable care of self and others who may be affected by your actions.

8 OTHER RELEVANT INFORMATION: Employment may be subject to a three month probationary period (please note that following consultation, this period may be extended by up to a further three months). Internal candidates may be subject to a three month trial period. Conditions of employment are as per your contract of employment. The City of Greater Geelong is an Equal Opportunity Employer and has a no smoking in the workplace practice and is also committed to OH&S in the workplace and therefore all employees adherence to all OH&S policies and procedures is mandatory. HOW TO APPLY Applications for this position close at 5.00pm Friday 17 July 2015 and should be submitted through the on-line facility at (for internal candidates, please refer to CityWeb). Should you not have access to the on-line facility, applications may be directed to: Recruitment Administration Officer Organisation Development Department City of Greater Geelong PO Box 104 GEELONG VIC 3220 Phone: Fax: For details on the recruitment process If you require further information regarding this position, please contact: Alf Della Monica, Coordinator Corporate Strategy on Privacy Statement Making an application for this position requires that you consent to the collection, use, storage and destruction of personal information, including details of your referees. This information will assist us to select the best applicant for the vacant position. At all times during the recruitment and selection process, personal data will be treated in a highly confidential manner. Documents will only be available to members of the selection committee for the purposes of selecting the best person for the position. All unsuccessful applicants documentation will be destroyed three months after the end of the recruitment process. Please do not send originals of documentation with your application, as they will be destroyed. In addition the applicant understands that they may apply to Council for access and/or amendment of the information. Successful applicant details become employment-related information and will be placed on the successful applicant s Personal File. The City of Greater Geelong may release this personal information to third parties such as Vision Super Fund Pty Ltd., Victorian Workcover and Centrelink for employment related purposes.