UNIVERSITY OF LIMPOPO

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1 UNIVERSITY OF LIMPOPO TURFLOOP GRADUATE SCHOOL OF LEADERSHIP P.O. Bx 756, FAUNA PARK, 0787 Telephne: Telefax: /35 MBA PROGRAMME: 2015 COURSE: Managing Strategic Resurce & Operatins SUBJECT CODE: CMBE 191 STUDY GUIDE AND COURSE OUTLINE 1. Lecturing Dates. 2. Mdule Designatin. 3. Entry Assumptins 4. Ntinal Hurs. 5. Syllabus. 6. Mderatin. 7. Facilitatr and Cntact Infrmatin. 8. Cnsultatin Hurs. 9. Specific Outcmes. 10. Instructinal Style and Methdlgy. 11. Curse Cntent. 12. Prescribed Bk. 13. Recmmended Reading. 14. Assessment. 15. Assignments. 16. Assignment Submissin Dates and Test Dates. 17. Study Schedule. APPENDIX A: MARK SHEET INDIVIDUAL ASSIGNMENT APPENDIX B: MARK SHEET GROUP ASSIGNMENT MBA PROGRAMME 2015 COURSE: Managing Strategic Resurces & Operatins SUBJECT CODE: CMBE 191 STUDY GUIDE AND COURSE OUTLINE 1

2 1. LECTURING DATES : 04 February February March April May June 2015 Final-term exam 2. MODULE DESIGNATION Qualificatin standard (s): MBA Faculty : Management and Law Schl : Graduate Schl f Leadership Department : MBA Prgramme Discipline : Management Name f Mdule : Managing Strategic Resurces & Operatins Mdule Cde : CMBE 191 NQF Field : Management NQF Sub Field : Business Management NQF Level : 09 Year Level : 01 Credit Ttal : 12 Issue Date : 01 January 2013 Expiry Date : 30 Nvember 2015 Implementatin date : 01 July ENTRY ASSUMPTIONS First degree r equivalent 4. NOTIONAL HOURS Student Activity Hurs fr whle mdule Lectures 40 Reading and Tutring 50 Assessment 30 TOTAL SYLLABUS This mdule prvides a fundamental underpinning fr the design f sustainable business strategies by fcusing n hw t achieve the efficient and effective management f resurces and peratins. Range f peratins management cncepts, within the cntext f peratins as transfrmatinal systems. A key theme will be hw t eliminate MUDA (waste) which can arise in ver-prductin, waiting, cnveyance, prcessing, inventry, mtin and crrectin. Analyse peratins activities and design slutins t vercme wasteful peratinal prcesses and issues. The Strategic rle and bjectives f peratins 2

3 Operatins Strategy Design in Operatins Management Layut and Flw Prcess Technlgy Jb design and wrk rganizatin The nature f planning and cntrl Capacity planning and cntrl Inventry planning and cntrl Supply chain planning and cntrl Enterprise resurce planning (ERP) Lean peratins and Just in time (JIT) Prject planning and cntrl Quality planning and cntrl Operatins imprvement Failure preventin and recvery Ttal quality management (TQM) The peratins challenge 6. MODERATION Internal and External 7. FACILITATOR AND CONTACT INFORMATION: Name: Dr Jhn C. Mbuya Tel: (015) Fax: jhn.mbuya@ul.ac.za Office: NR 1011 First Flr Blck B Edupark, Plkwane 8. CONSULTATION HOURS Wednesdays 3:pm t 5:00pm 9. SPECIFIC OUTCOMES After cmpletin f this mdule, the student will be able t: Identify, apply and critique the strategic framewrks f peratins management. Mdel rganisatins as systems and sub-systems. Describe the main design factrs and their alternatives which shape peratins management. Explain and apply a range f fundamental peratinal imprvements Explain and apply quality management cncepts. Analyse rganisatins using standard benchmarking. Synthesise frm a range f peratins management methds and apply within prblem cntexts. Critically evaluate the rle f peratins within different business mdels. Explain the evlutin, challenges and cnsequences f green prductin. 3

4 10. INSTRUCTIONAL STYLE AND METHODOLOGY The aim f this curse is t apply practice-riented lecturing t enable the student t apply the knwledge in the wrk envirnment. The instructinal style cnsists f: Lectures Individual Assignments Grup Assignments Grup Discussins Case Studies Class Presentatins Tests Examinatin Emphasis is placed n the practical applicatin f thery. The aim f the curse is student-rientated. Students must cnsistently attempt t reach a high level f independent study. Study units must be prepared in advance f lectures and in accrdance with the curse cntent and curse prgram. Students must further enhance their learning experience by ding extra reading frm the list f recmmended reading. 11. COURSE CONTENT Operatins Management The strategic rle and bjectives f peratins Operatins strategy Design in peratins management The design f prducts and services Design f the peratins netwrk Layut and flw Prcess technlgy Jb design and wrk rganizatin The nature f planning and cntrl Capacity planning and cntrl Inventry planning and cntrl Supply chain planning and cntrl Enterprise resurce planning Lean peratins Prject planning and cntrl Quality planning and cntrl Operatins imprvement Failure preventin and recvery Ttal quality management The peratins challenge 4

5 12. PRESCRIBED BOOK Chibaya Mbuya, J. (2014): Strategic Operatins Management: Editin 1. ISBN: ; VDM Publishing; Germany. References Chibaya Mbuya, J. (2014): Strategic Operatins Management: Editin 1. ISBN: ; VDM Publishing; Germany. Krajewski, L., & Ritzman, L. (2004). Operatins Management: Prcesses and Value Chains. (Seventh ed.). New Yrk: Addisn-Wesley. Schmenner, R. W. (1998). Plant and Service Turs in Operatins Management. (Fifth ed.). Upper Saddle River, New Jersey: Prentice-Hall. Ken Byer and Rhit Verma. Operatins and Supply Chain Management fr the 21st Century. Suth Western, ISBN-10: ISBN-13: Gerard Cachn and Christian Terwiesch.Matching Supply with Demand: An Intrductin t Operatins Management, Ed. 2. Mc Graw Hill, ISBN F Rbert Jacbs; Richard B Chase; and Nichlas J Acquilan. Operatins & Supply Mangement, Ed. 12. Mc Graw Hill, ISBN Martin Starr. Prductin and Operatins Management, Ed. 2. Suth Western, ISBN-10: ISBN-13: Andrew Greasley. Operatins Management, Ed. 2. Wiley, ISBN: RECOMMENDED READING Text Bk: Krajewski, L., & Ritzman, L. (2004). Operatins Management: Prcesses and Value Chains. (Seventh ed.). New Yrk: Addisn-Wesley. Chibaya Mbuya, J. (2014): Strategic Operatins Management: Editin 1. ISBN: ; VDM Publishing; Germany. GLO-BUS Sftware is used frm The students create their wn business strategy n the digital camera scenari based n varius parameters like perfrmance, wrk frce cmpensatin, marketing, research and pricing LIST OF ACCREDITED JOURNALS: STRATEGIC MANAGEMENT ACM transactins n database systems ACM transactins n infrmatin systems Annual review f infrmatin science and technlgy Applied artificial intelligence Artificial intelligence Artificial intelligence review Behavir & Strategic Management Canadian jurnal f strategic management 5

6 Cllege & research libraries Cutter strategic management jurnal Data mining and knwledge discvery Database: the magazine f electrnic database reviews Decisin supprt systems Educatin fr infrmatin Electrnic library Eurpean jurnal f strategic management Gvernment infrmatin quarterly Human-cmputer interactin IEEE multimedia IEEE transactins n multimedia Infrmatin age Infrmatin and cmputatin Infrmatin and cntrl Infrmatin and decisin technlgies Infrmatin and management Infrmatin ecnmics and plicy Infrmatin prcessing & management Infrmatin prcessing letters Infrmatin retrieval Infrmatin sciences Infrmatin sciety Infrmatin systems Infrmatin systems frntiers Infrmatin systems jurnal Infrmatin systems management Infrmatin systems research Infrmatin technlgy - research develpment applicatins Infrmatin technlgy and libraries Infrmatin tday Internatinal frum n infrmatin and dcumentatin Internatinal infrmatin & library review Internatinal jurnal f cmputer infrmatin sciences Internatinal jurnal f cperative infrmatin systems Internatinal jurnal f gegraphical infrmatin science Internatinal jurnal f human-cmputer interactin Internatinal jurnal f human-cmputer studies Internatinal jurnal f infrmatin management Jurnal f artificial intelligence research Jurnal f cmputer infrmatin systems Jurnal f dcumentatin Jurnal f educatin fr library and infrmatin science Jurnal f gvernment infrmatin Jurnal f prject management Jurnal f peratins science Jurnal f infrmatin science and engineering Jurnal f infrmatin strage and prcessing systems Jurnal f infrmatin technlgy Jurnal f intelligent infrmatin systems Jurnal f management infrmatin systems Jurnal f public administratin Jurnal f research and practice in infrmatin technlgy Jurnal f strategic infrmatin systems Jurnal f the American Sciety fr Infrmatin Science 6

7 Knwledge creatin diffusin utilizatin Knwledge rganizatin Knwledge-based systems Library & infrmatin science research Library and infrmatin science Library resurces & technical services Library trends Libri Management dynamics: cntemprary research jurnal f the Suthern Africa Institute fr Management Online infrmatin review Prceedings f the American Sciety fr Infrmatin Science Prgram - electrnic library and infrmatin systems Searcher - the magazine fr database prfessinals Scial science infrmatin Scial science infrmatin studies Suth African jurnal f business management Suth African jurnal f ecnmic and management sciences Suth African jurnal f infrmatin management Suth African jurnal f libraries and infrmatin science The Suthern African jurnal f infrmatin and cmmunicatin 13.3 DATABASES USED BY UNIVERSITY OF LIMPOPO LIBRARY 1. SA E Publicatins User ID: j0 Passwrd: 3500diw Fr nline reference services n Sabinet User ID: w9 Passwrd: ebschst USER ID: S Passwrd: Passwrd 3. Science Direct N Passwrd required 4. Emerald User ID: zstud Passwrd: student 5.Wikipedia Hard Cpy Jurnals in the Library f University f Limpp 1. Infrmatin Management and Technlgy 7

8 2. Infrmatin Prcessing and Management 3. Infrmatin Sciences Applicatin 4. Infrmatin Systems 14. ASSESMENT OF STUDENTS Frms f Assessment: Individual assignments, grup assignments, case studies, presentatins, tests and examinatin 14.1 Frmative Cntinues Educatin: 50% f the final mark a. Individual assignment 33⅓% b. Test 33⅓% c. Test 33⅓% Ttal: Year Mark 100% 14.2 Summative Assessment: 50% f final mark = end f semester Examinatin Final mark: = 100% (Year mark + Exam mark 2) Please Take Nte: a 50% year mark is required fr examinatin entry in all MBA mdules 15. ASSIGNMENTS PLEASE TAKE NOTE OF THE FOLLOWING: Assignments must be handed in n the scheduled due date. The fllwing penalties will apply fr the late handing in f assignments: 10% reductin within the first three (3) days. 20% reductin within seven (7) days. N assignments will be accepted after seven (7) days. Use the prescribed bk as a reference guide. D nt cpy the thery in the prescribed chapters f the bk! Apply the thery n an rganizatin f yur chice. NB It is the respnsibility f the student and nt TGSL t frward assignments handed in late t the apprpriate lecturer (via , fax, r registered mail). TGSL will nt frward any late assignments t utside lectures n the student s behalf! 8

9 Please find attached the mark sheets APPENDIX A fr Individual Assignments and APPENDIX B fr Grup Assignments. Use the mark sheet as a guide. The students must take nte f the main headings and technical requirements that have t be adhered t in the mark sheet. Pay special attentin t references and qutes used in yur assignments. Harvard methd f reference is used fr all management sciences subjects. Furthermre, make sure that yur references, qutes and bibligraphy are technically crrect. Cntact Me. Martha Makgath (the librarian f the Faculty f Management) n (015) r matsatsim@ul.ac.za if yu need advise n hw t d references, qutes and hw t meet the technical requirements f yur bibligraphy INDIVIDUAL ASSIGNMENTS Date: 1 May GROUP ASSIGNMENTS guide. Make use f APPENDIX B fr Grup Assignments. Use the mark The class presentatin f each Grup Assignment will cunt sheet as a 16. STUDY SCHEDULE: CMBE 191 FIRST SEMESTER 2015 Curse Outline Week Tpics Assessment Deadlines 1 Cncepts and Pre Assessment Test 06 February techniques fr crafting 2015 peratins management 2 What is peratins management and why is it imprtant? 3 Operatins Management The strategic rle and bjectives f peratins Operatins strategy 4 Design in peratins management The design f prducts and services Case Study: Crafting strategy in single business cmpanies Quiz Midterm exam Quiz Midterm exam 06 February February February

10 5 Design f the peratins netwrk Layut and flw Prcess technlgy Jb design and wrk rganizatin 6 The nature f planning and cntrl 7 Capacity planning and cntrl Inventry planning and cntrl Assignment: Whle Fds Market in 2008: Visin, Cre Values, and Strategy Quiz Midterm Assignment (GLO-BUS Lab Wrk) Midterm Assignment Midterm 13 March March March Supply chain planning and cntrl Case Study : Crafting strategy in diversified cmpanies Quiz 9 Enterprise resurce planning Case Study : Cmpetitin in the Mvie Rental Industry in 2008 (Netflix Perspective) 10 Lean peratins Quiz GLO-BUS Lab Wrk 11 Prject planning and cntrl Case Study : Strategy, ethics, and scial respnsibility Quiz 12 Quality planning and cntrl GLO-BUS Lab Wrk Assignment 13 Operatins imprvement Hmewrk : Study n Suthwest Airlines in 2008: Culture, Values, and Operating Practices 14 Failure preventin and recvery 15 Ttal quality management The peratins challenge Case Study : Executing strategy and strategic leadership GLO-BUS Lab Wrk 13 March April April April April May May May

11 16 Prject Presentatin and 26 May 2015 Final-term exam *A dctr certificate must be prvided t the apprpriate lecturer t qualify fr a test n medical grunds. 11

12 APPENDIX A UNIVERSITY OF LIMPOPO TURFLOOP GRADUATE SCHOOL OF LEADERSHIP P.O. Bx 756, FAUNA PARK, jhn.mbuya@ul.ac.za STUDENT NR. SURNAME INITIALS 1. Title Page, Table f Cntents List f Illustratins 5 2. The Intrductin Cntent, Analysis and Presentatin Language and Technical Frmatting The Selectin and Systemizatin f Infrmatin Cnclusin and Recmmendatin Reference Technique: References and Qutes and Bibligraphy 5 SUB : TOTAL 100 % COMMENTS: 12

13 APPENDIX B UNIVERSITY OF LIMPOPO TURFLOOP GRADUATE SCHOOL OF LEADERSHIP P.O. Bx 756, FAUNA PARK, jhn.mbuya@ul.ac.za MARK SHEET: GROUP ASSIGNMENT STUDENT NO. STUDENT NO. STUDENT NO. STUDENT NO. STUDENT NO. STUDENT NO 1. Title Page, Table f Cntents List f Illustratins 5 2. The Intrductin Cntent, Analysis and Presentatin Language and Technical Frmatting The Selectin and Systemizatin f Infrmatin Cnclusin and Recmmendatin Reference Technique: References and Qutes and Bibligraphy 5 SUB : TOTAL 100 CLASS PRESENTATION (OPTIONAL) 20 TOTAL 120 COMMENTS: PERCENTAGE MARK % 13