SPEAKER S PACKET R.D.H., B.S.

Size: px

Start display at page:

Download "SPEAKER S PACKET R.D.H., B.S."

Aldous Marsh
8 years ago
Views:

1 SPEAKER S PACKET SHERI Y. KAY R.D.H., B.S.

2 SHERI S LECTURES ABOUT SHERI Sheri Kay is a published authr and was vted ne f the Tp 25 Wmen in Dentistry by Dental Prducts Reprt magazine in As a Lead Practice Cach fr Practice Caching, Sheri brings passin and jyful energy t her wrk every day. She takes pride in having the ability t help each persn maximize their cntributin t the team. Her enthusiasm is cntagius, and her dedicatin t the success f thers is remarkable. ONE THING IS CERTAIN: WHEN SHERI KAY PRESENTS A PROGRAM, YOUR WHOLE TEAM WILL BE ENGAGED, INVOLVED, AND INSPIRED! THE HYGIENIST AS A RESTORATIVE PARTNER IN YOUR PRACTICE I LOVE this prgram because it gets participants actively invlved in their wn learning prcess. Beginning with an explratin f cre values, we learn t apply cre values t an engaging pre-clinical cnversatin with the patient. Next we use digital phtgraphy t deepen ur pwers f bservatin: identifying ptential restrative issues and pssible slutins. Hiring based n experience and whether r nt we "like" the persn is NOT a frmula fr success. It s fun t practice these skills with each ther as real life scenaris befre we mve in t the final stage f creating an elegant handff with the dentist. In a nutshell, this prgram redefines the behaviral prcess f a hygiene appintment start t finish. YOU RE HIRED! AND WE D LIKE THE REST OF YOU TO STAY. GETTING AND KEEPING THE RIGHT PEOPLE ON YOUR BUS. There are prven ways f marketing and interviewing fr the talent that yu seek. This prgram will help yu develp a strategic plan t get the mst ut f new and existing team members. SHERI, WHAT S YOUR CAREER GOAL? T utilize my experience and strengths in dentistry t facilitate sustained psitive change within dental prfessinals and dental practices. My missin is t serve thers by helping them see the finest pssibilities in themselves. THE GIFT OF CONNECTION The time is nw and the persn is YOU stp talking and start cmmunicating! Discver hw yu can create deeper cnnectins with yur team, yur patients, and even yur family and friends, with simple prven techniques. This curse is designed fr any dental prfessinal interested in learning hw t: Actively listen t engage the ther persn Ask pen-ended questins t gain better understanding Prvide effective feedback withut cnflict Learn hw different cmmunicatin styles affect yur message Build rapprt in simple, easy ways Take persnal respnsibility fr yur wn energy Create extrardinary telephne calls Enhance every patient experience every time Imprve yur wn participatin in team meetings CONNECT WITH SHERI CELL ACT DENTAL OFFICE SHERI@ACTDENTAL.COM THE 9 ADMINISTRATIVE SYSTEMS THAT MAKE PRACTICES SOAR The administrative team in any dental practice is highly regarding as the eyes and ears f the practice. This curse is designed t shw yu hw t create, rchestrate and imprve the 9 mst imprtant administrative team systems that make mst elite dental practices thrive. 1. The Cncierge f the Practice - The Advcate 2. The lifeline f yur practice - the phne / sunshine pumpers 3. The Schedule 4. Financial arrangements - 70% f all case acceptance falls apart when it cmes t the mney discussin / 5. Develp written plices and systems 6. Supprt the team 7. Marketing master - referring dentists / website / where are we in the media / celebrating with patients / mailings with prmtins 8. Keeping yur fingers n the financial health f the practice 9. Attitude IS a system / vice and face f practice

3 CURRENT LECTURE SCHEDULE SEPTEMBER, 18 19, 2014 CLEVELAND OH Palmett Dental Arts OCTOBER 16 17, 2014 HILTON HEAD, SC Highly Effective Case Acceptance and Treatment Crdinatin Dr. Bruce Gpin OCTOBER 21, 2014 EL PASO TX It Takes a Team! NOVEMBER 13 14, 2014 CLEVELAND, OH Becming an Expert Dental Assistant JANUARY 8 9, 2015 ORLANDO, FL The Dental Marketing SuperCnference APRIL 9 10, 2015 KANSAS CITY, MO Team-A-Palza, The Ultimate Team Retreat SEPTEMBER 17 18, 2015 CLEVELAND, OH NOVEMBER 12 13, 2015 CLEVELAND, OH Becming an Expert Dental Assistant CURRICULUM VITAE EDUCATION PRESENT POSITIONS PRESENT PRESENT Yungstwn State University Ohi Bachelr f Science in Allied Health in Applied Science Cuyahga Cunty Cmmunity Cllege Ohi Assciate Degree in Applied Science Lrain Cunty Cmmunity Cllege Elyria, Ohi CLINICAL DENTAL HYGIENE TUTOR/CLINICAL AND DIDACTIC INSTRUCTOR Overland Park, KS COO & LEAD PRACTICE COACH PAST LECTURES JANUARY 3 4, 2013 KANSAS CITY, MO Marketing Think Tank Pankey FEBRUARY KEY BISCAYNE FL E4: Hw t Influence with Integrity Grczyca Orthdntics/Ultradent seminars MARCH 5, 2013 ANTIOCH CA It Takes a Team! Hw t Becme a Thriving Practice APRIL 18 20, 2013 PRAY, MT Mastery Summit Stick Lips Study Club MAY 8, BLACK MOUNTAIN, NC Leaning int Transitin JUNE 6-7, 2013 CLEVELAND, OH Cutting Edge Systems fr the Frnt Office Pankey E4 JUNE 23-24, 2013 Leaning int Transitin New Image Cntinuing Educatin SEPTEMBER 20TH 2013 RALEIGH NC It takes a Team! Hw t becme a thriving practice Drs. Ryan Rbersn & Cry Rach private team event FRIDAY OCTOBER 4TH, 2013 GEORGETOWN TX The Gift f Cnnectin OCTOBER 17-18, 2013 CLEVELAND, OH Becming the Expert Dental Assistant DL1 Study Club NOVEMBER 2, 2013 WASHINGTON DC Case Presentatin as a Behaviral Prcess NOVEMBER 14 15, 2013 CLEVELAND, OH The Peanut Gallery NOV 20-22, 2013 DREXEL MO Persnal Grwth as a Leader in Dentistry JANUARY 16 17, 2014 ATLANTA, GA The Dental Marketing Funnel Pankey Affiliated Study Club MARCH 27 & 28, 2014 FARGO ND The Gift f Cnnectin APRIL 3 4, 2013 CLEVELAND, OH Fully Charged The Ultimate Team Retreat JUNE 12 13, 2014 CLEVELAND, OH Empwering the Frnt Office Team with Prven Systems Pankey AUGUST 22, 23, 2014 KEY BISCAYNE FL Nine Pwerful and Prven Ways t Grw Yur Practice, Inspire Yur Team & Change Yur life FORMER POSITIONS Hrizn Dental Lrain, Ohi DENTAL ASSISTANT Luis R. Smith D.D.S. Lrain, Ohi ADMINISTRATIVE ASSISTANT Dr. Steve Ratcliff Westlake, OH HYGIENIST, PRACTICE FACILITATOR Dentrix Dental Systems American Frk, Utah CERTIFIED INDEPENDENT TRAINER Jhn L. Kinsley D.D.S. Rcky River, Ohi DENTAL HYGIENIST, FACILITATOR, SYSTEMS COORDINATOR Sheri Kay & Team Visin, Inc. Amherst, Ohi OWNER/OPERATOR Sheri has cmpleted an average f 25 CEU s per year during the past 20 years as a Dental Hygienist including tpics such as Pediatric Dentistry, Implants, AIDS/HIV, Peridntal Therapies, Fluride Treatments, Orthgnathic Surgery, Utilizatin f Technlgy in Dentistry, Practice Management, Frensic Dentistry, CPR, and use f AED

4 OTHER EXPERIENCE TESTIMONIALS PRESENT PRESENT PRESENT PRESENT PRESENT Vlunteer fr American Cancer Sciety Vices f Hpe prgram Hspice vlunteer Vlunteer fr Special Olympics/Special Smile prgram numerus times Teacher/Tutr Agudath B nai Israel Synaggue Annual vlunteer fr the Mary-Lee Tucker Clth-a-child prgram Keynte Speaker fr LCCC Schl f Dental Hygiene Graduatin Vted in the Tp 25 Wmen in Dentistry by DRP September Speaker fr TDA 2011 Speaker fr FNDC 2008 Member f Pankey Triple Plus Club Reiki Master/Teacher/ Practitiner, Certified February 2002 Sheri knws hw t get t the cre f wh yu are and wh yu want t becme, persnally and prfessinally. She has impacted my life greatly! - Angela Sullivan, DDS Westwd, KS Vice President in charge f Prgramming, Lrain Cunty Dental Hygiene Assciatin President f the Dental Hygiene Class f 1994 Cmpleted research titled Utilizatin f Ultrasnics by Hygienists in 2 Ohi Cunties. Presented t Yungstwn State University License by the State f Illinis as a Dental Hygienist License by the State f Minnesta as a Dental Hygienist License by the State f Flrida as a Dental Hygienist Spnsr f cntinuing educatin by the Ohi State Dental Bard. Curse title: Ultrasnics: A Hands-n Apprach t Understanding. Published several articles ver the years fr the Pankey Institute Newsletter, Key Biscayne, FL. Web article fr The Pankey Institute titled, The Hygienists Rle in Optimal Oral Health. This article is als published in the Pankey Institutes Optimal Oral Health Reprt. Vl 1 Num 4 I just met Sheri Kay and I already lve her! - Dr. Cry Rach Gergetwn, TX Sheri Kay is ne-f-a-kind because she clearly understands the clinical, cmmunicatin and financial aspects fr every team member's rle in a dental practice. She speaks with passin and enthusiasm and gets everyne energized. - Dr. Mark Klieve Black Muntain, NC

5 CONNECT WITH SHERI PHONE Ash Street, Suite 210 Leawd, KS

Conversations of Performance Management

Conversations of Performance Management Cnversatins f Perfrmance Management Perfrmance Management at Ohi State The Secnd Cnversatin ~ Develpment 2011 The Ohi State University Office f Human Resurces Cntents Intrductin Welcme t Develping Emplyees...