Aim The aim of a communication plan states the overall goal of the communication effort.
|
|
- Belinda Brown
- 8 years ago
- Views:
Transcription
1 Develping a Cmmunicatin Plan- Aim Aim The aim f a cmmunicatin plan states the verall gal f the cmmunicatin effrt. Determining the Aim Ask yurself r yur team what the verall gal f the cmmunicatin plan is. A cmmunicatin plan generally has ne main aim. Examples culd include: Substantially increase public use f yur rganizatin s internet prtal, Explain and prmte the benefits f a newly develped technlgy, and Ensure that a stakehlder grup is infrmed abut the availability f imprtant services. It is pssible t have mre than ne aim, but be careful that yu d nt set mre aims than yu can feasibly achieve. Backgrund research may be necessary befre yu can determine the aim. Fr example, yu may need data n the numbers and type f peple accessing the current website, r a survey f what stakehlders currently knw abut yur rganizatin.
2 Develping a Cmmunicatin Plan- Objectives Objectives Objectives specify exactly what needs t be achieved by yur cmmunicatin plan. The key t develping bjectives is that they are SMART. Specific The bjective is clear abut what yu are ging t d and exactly hw are yu ging t d it. Questins t ask include: What am I ging t d? Why is it imprtant? Wh is ging t d it? Measurable Yu shuld be able t measure the bjective (Example: % peple cntacted, number f presentatins cmpleted). Achievable The bjective is achievable given market cnditins, time perid, resurces allcated, etc.? Realistic The bjectives can be achieved using the time and the resurces available. Time-bund The bjective is clear abut hw much time it will take t achieve. Objectives are written in an active tense and use strng verbs like plan, write, cnduct, and prduce, rather than learn, understand, and feel. Resurces fr develping cmmunicatin plan bjectives: The Practice f Leadership Blg: RAPIDBI Rapid Business Imprvement
3 Develping a Cmmunicatin Plan Key Messages Key Messages Key messages are the mst succinct statement f the message yu want the target audience t receive. Key messages shuld be clear, benefit-riented, and written in language that yur target audiences can understand and relate t. Why are Key Messages Imprtant? Key messages are imprtant because they help everyne fcus n exactly what is being cmmunicated, thereby reducing the pssibility f mixed messages. Develping Key Messages Determine yur audience s current awareness, knwledge and attitudes twards the issue. Determine the respnse yu want frm yur target audiences. Are yu educating r infrming the audience, r are yu trying t change attitudes r behavir? There is a limit t the number f messages which can be cmmunicated. Limit the number (between 3 and 5) and cmplexity f yur key messages, and vary the message depending n the target audience. Keep yur messages cnsistent. Make sure that everyne is cmmunicating the same message. Avid jargn and acrnyms, and keep the message cncise. Keep the message shrt, with ne memrable sentence that takes secnds t say. Make the message specific t the target audience. Resurces fr develping cmmunicatin plan key messages Lupinwrks-Resurces fr Business and Technical Writing Wrld Health Organizatin Water, Sanitatin and Health: Develp Key Messages
4 Develping a Cmmunicatin Plan-Target Audiences Target Audience Target audiences are the grups f peple that yu want t receive yur message. Smetimes the target audience can be a single, hmgenus grup f peple. Other times yu may have multiple audiences. Determining the target audience Wh d yu want t hear r see yur target message? Wh needs t receive yur message? D yu have primary, secndary r tertiary audiences? Avid identifying very brad target audiences (like all pliticians ). Reduce the audience t a tightly defined audience (r set f audiences), which may then be targeted mre accurately. What is yur purpse fr reaching the audience? Fr example, d yu want them t becme clients, stimulate discussin, tell them what t d, educate them, r help them t develp pinins? D yu have the necessary resurces t reach yur target audience? What are yu prepared t invest t achieve yur desired result? Is anyne else cmmunicating the same infrmatin (r have they in the past)? Can yu learn frm them r partner with them? Des yur target audience have any special needs? Fr example, d they have lw literacy rates, limited access t media, r disabilities that may prevent them frm receiving yur message? Becme familiar with yur target audience. Depending n yur cmmunicatin aim and bjectives, yu might want t knw: Age and ther demgraphic characteristics, Gegraphical lcatin, Prblems they want t slve, Educatinal needs/gaps, Recreatinal r leisure interests, Where the audience likes t get new infrmatin, What grup activities d they participate in, r Specific behavir patterns related t the utreach gal. Resurces fr determining cmmunicatin plan target audiences Greenmedia Tlshed: Target Yur Audience
5 Develping a Cmmunicatin Plan-Tasks and Timelines Tasks and Timelines A key cmpnent f the cmmunicatin plan sets ut tasks t be dne, their timelines, and wh will be respnsible fr them. Failure t develp an adequate tasks and timelines schedule can lead t cnfusin, missed deadlines, misunderstandings and tensin and, ultimately, failure t achieve bjectives. Ideally, ne persn shuld versee the entire effrt and act as prject manager. Develp a step-by-step timeline t keep yur prgram, staff, and partners n track. Make sure t build in reasnable review time fr all prducts and activities. Ask yur staff and partners t review the timeline t ensure that they can carry ut their respnsibilities in the prpsed timeframe. Yu may want t use sftware packages like Micrsft Prject t help plan the prject if it is very big and has lts f tasks and deadlines. Develping a Cmmunicatin Plan-Tasks and Timelines Tasks and Timelines A key cmpnent f the cmmunicatin plan sets ut tasks t be dne, their timelines, and wh will be respnsible fr them. Failure t develp an adequate tasks and timelines schedule can lead t cnfusin, missed deadlines, misunderstandings and tensin and, ultimately, failure t achieve bjectives. Ideally, ne persn shuld versee the entire effrt and act as prject manager. Develp a step-by-step timeline t keep yur prgram, staff, and partners n track. Make sure t build in reasnable review time fr all prducts and activities. Ask yur staff and partners t review the timeline t ensure that they can carry ut their respnsibilities in the prpsed timeframe. Yu may want t use sftware packages like Micrsft Prject t help plan the prject if it is very big and has lts f tasks and deadlines.
6 Develping a Cmmunicatin Plan-Evaluatin Evaluatin f the Cmmunicatin Plan The main reasns fr evaluating cmmunicatin activities are: Accuntability: Withut evaluatin, yu d nt knw (and cannt prve) what yu have achieved. Yu cannt justify yur expenditure f time, energy and funds. Imprvement: If yu d nt evaluate the cmmunicatin effrt, yu will nt knw what wrked and what did nt. Evaluatin is imprtant fr finding mistakes and imprving the cmmunicatin effrt. Evaluating the Cmmunicatin Effrt Evaluatin invlves assessing whether the plan s bjectives have been met as a result f the cmmunicatin activity. Therefre, evaluatins will be valuable nly if the bjectives are clear and apprpriate. Evaluatin is an integral part f all cmmunicatins prjects, nt an ptinal activity. Evaluatin needs t be planned fr at the beginning f a cmmunicatin effrt, nt left until the end. Evaluatin requires adequate funding. As a rule f thumb, ten percent f a cmmunicatin prject s budget shuld be allcated t evaluatin. Smetimes simple things, like having a gd press list r establishing nging prfessinal relatinships with key reprters, are the mst significant measures f success, especially fr lcatin-specific r small-budget effrts. Questins an evaluatin plan might ask include: Hw will we knw if the cmmunicatin effrt is having an impact? Are there different indicatrs fr shrt-term and lng-term impacts? What specific actins/beliefs/utcmes will we mnitr as indicatrs f success? Have we set ur gals t high fr the cmmunicatin effrt s budget? The evaluatin shuld be bth quantitative and qualitative. Numbers give an idea f lng-term trends and a way t gauge the effectiveness f varius appraches. Qualitative feedback frm peple abut hw yur message impacted them will help yu craft mre successful messages. Resurces fr develping a cmmunicatin plan evaluatin Victria Department f Premier and Cabinet: Cmmunicatin Tlkit--Evaluatin Checklist /R74_Evaluatin_Guidelines.dc W.K. Kellgg Fundatin Cmmunicatins Tlkit: Evaluatin geid=0
7 Green Media Tlshed Respnse and Evaluatin
8 Develping a Cmmunicatin Plan Budget Budget A cmmunicatin budget is imprtant t help yu distinguish between needs and wants. Yu can see clearly hw much mney yu need t spend t reach yur gals. As yu track yur prject results, yu can get a sense f what strategies wrk best t achieve yur gals. Develping a budget Smetimes yu are given a budget t wrk with. Other times yu have t prvide an estimate f hw much mney is needed fr the cmmunicatin effrt. It is imprtant t ensure that the budget is adequate fr achieving the desired bjectives, and if it is nt, t cmmunicate that. If the budget is inadequate, yu need t increase it r reduce the prject bjectives t a mre realistic level. Establish a detailed cmmunicatins budget prir t the start f each fiscal year. The budget shuld be integrated int yur annual marketing and cmmunicatins plan, with a cst attached t each strategy and prgram r prject, each f which shuld be brken ut by its varius cmpnents (e.g., cnsulting, evaluatin, printing, pstage, etc.). Budgeting is nt limited nly t the cst f varius cmmunicatins tls. Lk carefully at the resurces and staff time available t cmmit t different cmmunicatin strategies. Track the csts and results as yu g s that yu can analyze csts vs. benefits quickly. Adjust yur budget each year t reflect increasing csts and changes in yur rganizatin. Fr example, launching a new cmmunicatin prgram requires an increased budget fr the first year r tw. Cnsider hiring a cnsultant fr certain cmmunicatin effrts. Using cnsultants can help rganizatins keep their csts manageable while benefiting frm the expertise that a gd cnsultant can ffer. Yu can budget a flat dllar amunt r a percentage f the rganizatin s budget fr cmmunicatin. The advantage t chsing a percentage apprach is that yur cmmunicatin budget grws as yur rganizatin grws. Resurces fr develping a cmmunicatin budget: Nancy Schwartz & Cmpany: Hw t Design an Effective Marketing and Cmmunicatins Budget W.K. Kellgg Fundatin Cmmunicatin Tlkit: Budget, Staff Skills and Hiring Cnsultants geid=0
Grant Application Writing Tips and Tricks
Grant Applicatin Writing Tips and Tricks Grants are prvided by gvernment (lcal, state and natinal), charitable trusts, and by cmmunity rganisatins (eg Ltteries, Rtary, etc). Each grant has a specific purpse,
More informationChange Management Process
Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses
More informationThe Importance of Market Research
The Imprtance f Market Research 1. What is market research? Successful businesses have extensive knwledge f their custmers and their cmpetitrs. Market research is the prcess f gathering infrmatin which
More informationOnline Learning Portal best practices guide
Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online
More informationProject Management Fact Sheet:
Prject Fact Sheet: Managing Small Prjects Versin: 1.2, Nvember 2008 DISCLAIMER This material has been prepared fr use by Tasmanian Gvernment agencies and Instrumentalities. It fllws that this material
More informationSuccession Planning & Leadership Development: Your Utility s Bridge to the Future
Successin Planning & Leadership Develpment: Yur Utility s Bridge t the Future Richard L. Gerstberger, P.E. TAP Resurce Develpment Grup, Inc. 4625 West 32 nd Ave Denver, CO 80212 ABSTRACT A few years ag,
More informationCOE: Hybrid Course Request for Proposals. The goals of the College of Education Hybrid Course Funding Program are:
COE: Hybrid Curse Request fr Prpsals The gals f the Cllege f Educatin Hybrid Curse Funding Prgram are: T supprt the develpment f effective, high-quality instructin that meets the needs and expectatins
More informationConversations of Performance Management
Cnversatins f Perfrmance Management Perfrmance Management at Ohi State The Secnd Cnversatin ~ Develpment 2011 The Ohi State University Office f Human Resurces Cntents Intrductin Welcme t Develping Emplyees...
More informationWHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE?
WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE? The Maine Bureau f Insurance 34 State Huse Statin Augusta, Maine 04333 207-624-8475 r 1-800-300-5000 (in Maine) http://www.maine.gv/pfr/insurance Paul
More informationArmy DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012
Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut
More informationCONTENTS UNDERSTANDING PPACA. Implications of PPACA Relative to Student Athletes. Institution Level Discussion/Decisions.
This dcument is intended t prvide NCAA member institutins with an infrmatinal guide regarding the ptential implicatins f the Patient Prtectin and Affrdable Care Act f 2010 (PPACA) when fully implemented
More informationNHPCO Guidelines for Using CAHPS Hospice Survey Results
Intrductin NHPCO Guidelines fr Using CAHPS Hspice Survey Results The Centers fr Medicare and Medicaid Services (CMS) has develped the Cnsumer Assessment f Healthcare Prviders and Systems (CAHPS ) Hspice
More informationAnnuities and Senior Citizens
Illinis Insurance Facts Illinis Department f Insurance January 2010 Annuities and Senir Citizens Nte: This infrmatin was develped t prvide cnsumers with general infrmatin and guidance abut insurance cverages
More informationMulti-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021
Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada
More informationUNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative
More informationPlease provide a 2-3 sentence summary of your proposal: Financial Profile of Organization:
Name f Applicant Organizatin: Address: City, State, Zip: Phne: Fax: Email: Primary Cntact & Title: Federal EIN Number: Website: Age f Organizatin: Please prvide a 2-3 sentence summary f yur prpsal: Financial
More informationHow to Address Key Selection Criteria
Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd
More informationTypical Interview Questions and Answers
Typical Interview Questins and Answers Why d yu want t wrk fr this cmpany? Why are yu interested in this jb? The interviewer is trying t determine what yu knw and like abut the cmpany, whether yu will
More informationWhat Does Specialty Own Occupation Really Mean?
What Des Specialty Own Occupatin Really Mean? Plicy definitins are cnfusing, nt nly t cnsumers but als t many f the insurance prfessinals wh sell them. Belw we will try t prvide an understandable explanatin
More informationHOPE AND INFORMATION PROJECT INTERVIEWER GUIDE: NURSE RESPONDENTS
HOPE AND INFORMATION PROJECT INTERVIEWER GUIDE: NURSE RESPONDENTS INTRODUCTION: We wuld like t learn abut hw nurses and dctrs wrk with patients in their need fr hpe, n the ne hand, and infrmatin abut their
More informationAMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15
AMWA Chapter Subgrups n LinkedIn Guidance fr Subgrup Managers and Chapter Leaders, updated 2-12-15 1. Chapters may nt have an independent grup n LinkedIn, Facebk, r ther scial netwrking site. AMWA prvides
More informationConsiderations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag
Autmating Wrkflws with KwikTag by ImageTag Cnsideratins fr Success in Wrkflw Autmatin KwikTag balances cmprehensive, feature-rich Transactinal Cntent Management with affrdability, fast implementatin, ease
More informationWHITE PAPER. Vendor Managed Inventory (VMI) is Not Just for A Items
WHITE PAPER Vendr Managed Inventry (VMI) is Nt Just fr A Items Why it s Critical fr Plumbing Manufacturers t als Manage Whlesalers B & C Items Executive Summary Prven Results fr VMI-managed SKUs*: Stck-uts
More informationRequest for Proposal (RFP) RFP HQ2015-01 Training Session and Leadership Program Development Consulting Services
technserve.rg Date: January 5, 2014 Request fr Prpsal (RFP) RFP HQ2015-01 Training Sessin and Leadership Prgram Develpment Cnsulting Services Subject: Request fr Prpsal TechnServe Inc. (TNS) invites yu
More informationIN-HOUSE OR OUTSOURCED BILLING
IN-HOUSE OR OUTSOURCED BILLING Medical billing is ne f the mst cmplicated aspects f running a medical practice. With thusands f pssible cdes fr diagnses and prcedures, and multiple payers, the ability
More informationOakland Unified School District Impact Assessment Performance Management in Action
Oakland Unified Schl District Impact Assessment Perfrmance Management in Actin The perfrmance management system that has been built in this district prvides the systems that supprt ur cmmitment t scial
More informationTo discuss Chapter 13 bankruptcy questions with our bankruptcy attorney, please call us or fill out a Free Evaluation form on our website.
Intrductin This Ebk fcuses n Chapter 13 bankruptcy, hw it wrks, and hw it helps yu eliminate debt and keep yur assets (such as yur hme). We hpe yu find this infrmatin t be helpful. T discuss Chapter 13
More informationPBS TeacherLine Course Syllabus
1 Title Fstering Cperative Learning, Discussin, and Critical Thinking in Elementary Math (Grades 1-5) Target Audience This curse is intended fr pre-service and in-service grades 1-5 teachers. Curse Descriptin
More informationPART 6. Chapter 12. How to collect and use feedback from readers. Should you do audio or video recording of your sessions?
TOOLKIT fr Making Written Material Clear and Effective SECTION 3: Methds fr testing written material with readers PART 6 Hw t cllect and use feedback frm readers Chapter 12 Shuld yu d audi r vide recrding
More informationThe Allstate Foundation Domestic Violence Program 2015 Moving Ahead Financial Empowerment Grant
The Allstate Fundatin Dmestic Vilence Prgram 2015 Mving Ahead Financial Empwerment Grant Due Date: September 1, 2015 Online applicatin: https://www.grantrequest.cm/sid_1010?sa=sna&fid=35296 The Allstate
More informationLooking Back at the First S.A.M.E. Infrastructure Forum Project Management Best Practices Training Seminar
Lking Back at the First S.A.M.E. Infrastructure Frum Prject Management Best Practices Training Seminar Mark A. Buma, P.E. Technical Oversight Leader December 4, 2014 Opening Remarks (Dn Hlzwarth) Infrastructure
More informationThe Importance of Delegation
The Imprtance f Delegatin One f the mst imprtant lessns a student leader can learn is that the wrd leader des nt mean yu d everything. Cmmunicating yur visin t thers and empwering ther club fficers and
More informationSUMMARY This is what Business Analysts do in the real world when embarking on a new project: they analyse
S yu want t be a Business Analyst? Analyst analyse thyself. SUMMARY This is what Business Analysts d in the real wrld when embarking n a new prject: they analyse Why? Why are we ding this prject - what
More informationHow much life insurance do I need? Wrong question!
Hw much life insurance d I need? Wrng questin! We are ften asked this questin r sme variatin f it. We believe it is NOT the right questin t ask. What yu REALLY need is mney, cash. S the questin shuld be
More informationWeb Services Initial Questionnaire
Initial Questinnaire Web Services Initial Questinnaire Page 1 This brief series f questins lets the Web Team f Blue LAN Grup (BLG) get t knw yu better and hw best t help yu. While every questin may nt
More informationCTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION
Pilt Guidelines 2006 CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION Backgrund Children s Tumr Fundatin supprts research directed tward finding treatments fr neurfibrmatsis (NF) as well as effrts fcused
More informationWEB APPLICATION SECURITY TESTING
WEB APPLICATION SECURITY TESTING Cpyright 2012 ps_testware 1/7 Intrductin Nwadays every rganizatin faces the threat f attacks n web applicatins. Research shws that mre than half f all data breaches are
More informationSystems Load Testing Appendix
Systems Lad Testing Appendix 1 Overview As usage f the Blackbard Academic Suite grws and its availability requirements increase, many custmers lk t understand the capability f its infrastructure. As part
More informationJob Classification Details Department Job Function Job Family Job Title Job Code Salary Level
Jb Classificatin Details Department Jb Functin Jb Family Jb Title Jb Cde Salary Level Chief Diversity Office Marketing, Cmmunicatins, & Outreach Cmmunicatin/Cnstituent Relatins Cmmunicatins Crdinatr PMP1
More informationSECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM
Audit Manual Sectin J SECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM Ref. Plicy and Practice Requirements IIA Standards and Other references J 1 Plicy: The Head f Internal Audit shall develp and maintain
More informationCDC UNIFIED PROCESS PRACTICES GUIDE
Dcument Purpse The purpse f this dcument is t prvide guidance n the practice f Business Case and t describe the practice verview, requirements, best practices, activities, and key terms related t these
More informationSmall Business Fraud Custom Study among Small Business Owners Conducted for SunTrust Banks/National Small Business Association/Edelman
Small Business Fraud Custm Study amng Small Business Owners Cnducted fr SunTrust Banks/Natinal Small Business Assciatin/Edelman Octber 17, 2007 Objective & Methdlgy Objective In cllabratin with SunTrust
More informationEVENT PLANNING GUIDE
EVENT PLANNING GUIDE Office f Student Activities 176 Murphy Campus Blvd Wac, GA 30182 770.537.5722 phne 770.537.7995 fax tmazhani@westgatech.edu Event Planning 101 at West Gergia Tech! ~Registered Student
More informationAtom Insight Business Solution Bundles www.atominsight.com
Atm Insight Business Slutin Bundles V1.1 Feb 2011 CONTENTS Figures... 2 Abstract... 3 Capability stages... 4 Capability levels... 6 Imprving capabilities walking befre yu run... 7 Shrt term targeted slutins...
More informationGENERAL EDUCATION. Communication: Students will effectively exchange ideas and information using multiple methods of communication.
Prcedure 3.12 (f) GENERAL EDUCATION General educatin unites cllege students frm diverse areas by adding breadth and depth t their prgrams f study. General educatin cncepts, framewrks, and/r patterns f
More informationInternet and E-Mail Policy User s Guide
Internet and E-Mail Plicy User s Guide Versin 2.2 supprting partnership in mental health Internet and E-Mail Plicy User s Guide Ver. 2.2-1/5 Intrductin Health and Scial Care requires a great deal f cmmunicatin
More informationA Guide for Writing Reflections
A Guide fr Writing Reflectins Writing Thelgical Reflectins What is thelgical reflectin? The purpse f Thelgical Reflectin (TR) is t identify and analyze a significant event and prcess the even frm a biblical
More informationRecognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment
Recgnitin f Prir Learning (RPL) TAE40110 Certificate IV in Training and Assessment What is RPL? RPL recgnises that yu may already have the skills and knwledge needed t meet natinal cmpetency standards.
More information2008 BA Insurance Systems Pty Ltd
2008 BA Insurance Systems Pty Ltd BAIS have been delivering insurance systems since 1993. Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware
More informationREQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES
REQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES The Wyming Legislature is at a pivtal pint in the management f its infrmatin and we are lking fr an accmplished firm with SharePint technlgy
More informationOregon State Library Customer Service Standards and Guidelines
Oregn State Library Custmer Service Standards and Guidelines Overview It is the gal f the State Library t prvide unifrm high-quality service t State Library custmers and t clleagues. High-quality custmer
More informationVirtual Meetings and Virtual Teams Using Technology to Work Smarter
http://www.psu.edu/president/pia/innvatin/ INNOVATION INSIGHT SERIES NUMBER 9 Virtual Meetings and Virtual Teams Using Technlgy t Wrk Smarter Yu need t have a meeting. Sme f the peple yu d like t include
More informationARE YOU INTERESTED IN THE PRIOR LEARNING ASSESSMENT (PLA) PROGRAM?
ARE YOU INTERESTED IN THE PRIOR LEARNING ASSESSMENT (PLA) PROGRAM? City University f Seattle recgnizes that learning ccurs in many different ways and under varied circumstances. As a result, the University
More informationFEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP
FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP Results arising frm the survey f Participants at the Victrian Quality Cuncil (VQC) Interhspital Patient Transfer Wrkshp
More informationData Protection Act Data security breach management
Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing
More informationCDC UNIFIED PROCESS PRACTICES GUIDE
Dcument Purpse The purpse f this dcument is t prvide guidance n the practice f Risk Management and t describe the practice verview, requirements, best practices, activities, and key terms related t these
More informationTraining Efficiency: Optimizing Learning Technology
Ideas & Insights frm 2008 Training Efficiency Masters Series Survey Results Training Efficiency: Optimizing Learning Technlgy trainingefficiency.cm Survey Results: Training Efficiency: Optimizing Learning
More informationJohnston Public Schools Special Education Procedural Manual. IEP Overview
Jhnstn Public Schls Special Educatin Prcedural Manual IEP Overview Definitin The Individualized Educatin Prgram (IEP) is a written plan fr the apprpriate educatin f students with disabilities. It is a
More informationPatient Participation Report
Patient Participatin Reprt In 2011, Westngrve Partnership decided t establish a PPG (Patient Participatin Grup) that wuld allw us t engage with ur patients, receive feedback frm them and ensure that they
More informationEntrepreneur Purchasing Recommendations for CRM
Entrepreneur Purchasing Recmmendatins fr CRM Salesbm.cm Mst business wners wuld tend t agree that they dn't necessarily think f themselves as entrepreneurs, they are just peple running a business, making
More informationJob Profile Data & Reporting Analyst (Grant Fund)
Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract
More informationColorado Health Benefit Exchange Board Advisory Group Selection Process, Timeline, Charters and Nominee Form
Clrad Health Benefit Exchange Bard Selectin Prcess, Timeline, Charters and Nminee Frm Backgrund At the COHBE Bard meeting n April 9, 2012, staff shared a mem utlining a recmmendatin t frm vlunteer s (Health
More informationWhat Happens To My Benefits If I Get a Bunch of Money? TANF Here is what happens if you are on the TANF program when you get lump-sum income:
126 Sewall Street Augusta, Maine 04330-6822 TTY/Vice: (207) 626-7058 Fax: (207) 621-8148 www.mejp.rg What Happens T My Benefits If I Get a Bunch f Mney? Each prgram, (TANF, SSI, MaineCare, etc.) has its
More informationGrant Writing Resources 1-6
Grant Writing Resurces 1-6 Federal Grant Opprtunities Grants.gv CDC grant funding Federal registrar NIH grants Cmmunity f Science SchlGrants http://www.schlgrants.rg/ USA.gv fr Nnprfits http://www.usa.gv/business/nnprfit.shtml
More informationBusiness Continuity Management Systems Foundation Training Course
Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE
More informationMaryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions
Maryland General Service (MGS) Area 29 Treatment Facilities Cmmittee (TFC) TFC Instructins Lve And Service Facility Presentatin t Patients We are frm Alchlics Annymus (AA), fr AA, and ur service is fr
More informationA Walk on the Human Performance Side Part I
A Walk n the Human Perfrmance Side Part I Perfrmance Architects have a license t snp. We are in the business f supprting ur client rganizatins in their quest fr results that meet r exceed gals. We accmplish
More informationResearch Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012
Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.
More informationProcess Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission
Prcess Imprvement Center f Excellence Service Prpsal Recmmendatin Operatinal Oversight Cmmittee Reprt Submissin INTRODUCTION This Prpsal prvides initial infrmatin regarding a pssible additin t a service.
More informationGraduate Faculty Committee Doc. No. 1127 Approved January 26, 2009
Graduate Faculty Cmmittee Dc. N. 1127 Apprved January 26, 2009 RECOMMENDATION OF THE SUBCOMMITTEE ON GRADUATE COURSE AND CURRICULUM AND THE FACULTY OF THE SCHOOL OF EDUCATION FOR AN ENTITLEMENT TO PLAN
More informationRef. RFP 2015/104. Invitation to tender. International Retirement Plan. Project Green Climate Fund. 11 May 2015
Ref. RFP 2015/104 Invitatin t tender Internatinal Retirement Plan Prject Green Climate Fund 11 May 2015 Ref. RFP 2015/104 Table f cntents Sectin Page A. Intrductin... 1 B. Cmpletin f this dcument and timescale...
More informationThe Cost of Not Nurturing Leads
The Cst f Nt Nurturing Leads The Cst f Nt Nurturing Leads The legacy yu are stuck in and the steps essential t change it Lisa Cramer President LeadLife Slutins, Inc. lcramer@leadlife.cm 770-670-6702 2009
More informationTERM OF REFERENCE. for the English Based Curriculum Development (Primary) for Westline Education Group
TABLE OF CONTENT TERM OF REFERENCE fr the English Based Curriculum Develpment (Primary) fr Westline Educatin Grup 1- Cmpany Backgrund. 2 2- Strategic Challenges. 2 3- Cnsultancy Objectives. 2 4- Purpse
More information2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT
2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT BASICS f Prject management 1.1. Objectives All participants will learn abut prject-based wrking by getting hands-n experience f a number f techniques. The
More informationRequest for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply
Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t
More informationWhy Sage CRM? Robert Kramer Managing Consultant, BKD Technologies Sean Mohan President, Strategic Sales Systems
Why Sage CRM? Rbert Kramer Managing Cnsultant, BKD Technlgies Sean Mhan President, Strategic Sales Systems Why CRM Systems Custmer relatinship management (CRM) helps businesses t gain an insight int the
More informationFINANCIAL SERVICES FLASH REPORT
FINANCIAL SERVICES FLASH REPORT Draft Regulatry Cmpliance Management Guideline Released by the Office f the Superintendent f Financial Institutins May 5, 2014 On April 30, 2014, the Office f the Superintendent
More informationIn addition to assisting with the disaster planning process, it is hoped this document will also::
First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business
More information(DRAFT) WISHIN DIRECT MARKETING PLAN Prepared by Kim Johnston June, 2011
Prepared by Kim Jhnstn Purpse Prvide a review f the market Give an verview f the market segments fr WISHIN Direct Outline the marketing and cmmunicatin activities fr WISHIN Direct Identify the cmmunicatin
More informationThe Town of Fort Frances
The Twn f Frt Frances PERFORMANCE APPRAISAL POLICY SECTION HUMAN RESOURCES REVISED August 2002 Reslutin N. Supercedes Reslutin N. Plicy Number 3.3 PAGE 1 f 9 1. PURPOSE: The purpse f supprt staff perfrmance
More informationCMS Eligibility Requirements Checklist for MSSP ACO Participation
ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.
More informationONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback
ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT A. Principles and Benefits f Onging Feedback While it may seem like an added respnsibility t managers already "full plate," managers that prvide nging feedback
More informationBusiness Intelligence represents a fundamental shift in the purpose, objective and use of information
Overview f BI and rle f DW in BI Business Intelligence & Why is it ppular? Business Intelligence Steps Business Intelligence Cycle Example Scenaris State f Business Intelligence Business Intelligence Tls
More informationPERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL ASSOCIATIONS
PA Cnsulting Grup Caribbean Reginal Sustainable Turism Develpment Prgramme CARIBBEAN HOTEL ASSOCIATION PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL
More informationTAKING OWNERSHIP OF HEALTH CARE
TAKING OWNERSHIP OF HEALTH CARE TIPS FOR PARENTS AND CAREGIVERS Are yu ready fr the day when yu take yur sn r yur daughter fr a medical appintment and the dctr r medical staff says t yu, as the parent
More informationThe SENCO Responsible for:
1. Wh are the best peple t talk t at Keelham Primary Schl abut my child s difficulties with learning/ Special Educatinal Needs r disability (SEND)? The SENCO Respnsible fr: Crdinating all the supprt fr
More informationData Warehouse Scope Recommendations
Rensselaer Data Warehuse Prject http://www.rpi.edu/datawarehuse Financial Analysis Scpe and Data Audits This dcument describes the scpe f the Financial Analysis data mart scheduled fr delivery in July
More informationBy offering the Study Abroad Scholarship, we hope to make your study abroad experience much more affordable!
Internatinal Educatin Prgrams is pleased t annunce a Study Abrad Schlarship fr Seattle Central Cmmunity Cllege students. The schlarship has been established by the Internatinal Educatin Prgrams divisin
More informationProfessional Leaders/Specialists
Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and
More informationPhi Kappa Sigma International Fraternity Insurance Billing Methodology
Phi Kappa Sigma Internatinal Fraternity Insurance Billing Methdlgy The Phi Kappa Sigma Internatinal Fraternity Executive Bard implres each chapter t thrughly review the attached methdlgy and plan nw t
More informationApplying Project Management Principles to Life Insurance
Applying Prject Management Principles t Life Insurance Kenneth W. Gdfrey, CLU, ChFC, CFP President & CEO Life Insurance Financial Evaluatins, LLC Octber, 2012 Applying Prject Management Principles t Life
More informationWhat payments will I need to make during the construction phase? Will the lender advance construction funds prior to the work being completed?
Q&A What is a cnstructin lan? A cnstructin lan prvides the financing fr the cnstructin f yur new hme. Cnstructin lans may be structured as a single r tw-settlement transactin. Cnstructin lans culd include
More informationFINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service.
FINANCIAL OPTIONS 1. Fr thse patients wh carry dental insurance, all c-payments are due n date f service. We will file yur claim as a service t yu, and will d ur very best t maximize yur benefits. We accept
More informationGuide to Working with Consultants
Guide t Wrking with Cnsultants Part f a series f MANP dcuments created t enhance understanding f the rules and regulatins gverning Maine s nnprfit rganizatins. Adapted with permissin frm Wrking with Cnsultants
More informationCounselor in Training Program
Tukwila Parks and Recreatin Cunselr in Training Prgram D yu want t be a camp cunselr in the future? Then the Cunselr in Training (CIT) prgram is just fr yu! CITs wrk alng side camp cunselrs where they
More informationPersonal Data Security Breach Management Policy
Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner
More informationQBT - Making business travel simple
QBT - Making business travel simple In business travel, cmplexity csts. S, we ffer less f it. We adpt the latest technlgy and make it simple, transparent and highly persnal. S yu get mre f what yu need
More informationITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days
ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management
More informationITIL Release Control & Validation (RCV) Certification Program - 5 Days
ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management
More information