ABOUT LOUGHBOROUGH UNIVERSITY CORPORATE SERVICES TEACHING SUPPORT TRAINEE AV TECHNICIAN (FIXED-TERM FOR 18 MONTHS) REQ15562 AUGUST 2015

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1 ABOUT LOUGHBOROUGH UNIVERSITY CORPORATE SERVICES TEACHING SUPPORT TRAINEE AV TECHNICIAN (FIXED-TERM FOR 18 MONTHS) REQ15562 AUGUST 2015 As part of the University s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified. JOB DESCRIPTION Job Grade: Technical Services Grade 2 Job Purpose: To provide a technical support service for teaching, learning and conference experiences at Loughborough University. To Support lecturers, staff, students and external customers in circa 160 learning and teaching spaces under the supervision of the Teaching Support Manager Extensive in-house training during the 18 months training will enable the successful candidate to be able to perform the duties and responsibilities outlined in the job description and person specification Duties and Responsibilities: To provide timely and effective audio visual support for lecturers in pool teaching and learning space. To undertake first line maintenance and support of all AV and IT equipment in all pool teaching rooms. Demonstrate functionality of audio visual equipment to lecturers, staff, students and conference delegates. To provide support and advice of audio visual requirements to University high profile events, schools, students and external conferences. Conduct regular preventative maintenance checks on display equipment, PA systems, interactive display devices, DVD/Blu ray playback and visualisers to ensure the serviceability, performance and reliability of euipment is maintained.

2 Basic installation of new audio visual and IT equipment. Helping maintain stock of Teaching Support equipment and materials while keeping inventory records. To become familiar with and use equipment and systems including an equipment booking system and to undertake special training where required. Make daily operational decisions to ensure all equipment is fully functional, delivered on time and that technical support is provided when required. To be available for call out, out of normal hours for conferences and events as required (supervision would be provided). To continually update personal development in line with the Performance and Development Reviews. To ensure that work locations and equipment are used in the course of duties are safe in accordance with Health and Safety at Work, and to report to the Teaching Support Manager any defective or unserviceable equipment. Carry out regular inspections to ensure the electrical safety of audio visual equipment in accordance with University guidelines and to comply with legal requirements. Maintain records of those checks. To understand and implement Health and Safety policies To hold a current clean driving licence and to drive a Corporate Services vehicle in the course of the post holder s duties. Supervision: Line Manager Teaching Support Manager Level of supervision received - Regularly supervised. Authority: The employee has no authority to use vehicles or equipment for personal use. Responsibility for areas assigned to employee. Functional Contacts: All Schools and Professional Services Line Manager and the Teaching Support Team External visitors and delegates Students and Staff Contractors Standards of Performance: To ensure satisfactory customer feedback is received. To ensure all equipment is properly cared for and maintained. Ensure all works are carried out effectively and efficiently.

3 To retain a positive attitude towards the service carried out by the Teaching Support section. Person Attributes: Team worker Problem solving Communicator Initiative Other / Special Conditions: Corporate / Protective clothing and identity badges will be worn at all times by the employee during working hours. Out of hours and weekend work may be required to support University events A driving licence must be held All staff have a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to the University s Health, Safety and Environmental Policy & Procedures. All staff should hold a duty and commitment to observing the University s Equality & Diversity policy and procedures at all times. Duties must be carried out in accordance with relevant Equality & Diversity legislation and University policies/procedures.

4 CORPORATE SERVICES PERSON SPECIFICATION Job Title: Teaching Support Trainee Technician Job Grade: Technical Services Grade 2 Experience Skills and abilities Essential Desirable Stage to be assessed Previous work experience Experience of working within a team and working independently Good communication skills Good numeracy skills Good organisation skills Good interpersonal skills Knowledge of working with audio visual equipment. An understanding of basic electronics with knowledge of network connectivity, Microsoft office applications and various media player configurations. 1,2,3 Demonstrate good attention to detail and accuracy Able to deal with a variety of people in a professional manner Knowledge of AV principles and terminologies 1,2,3 Training Health & Safety To possess a full driving licence to drive in the UK. Continually updating personal development including health and safety and technical skills in line with the Corporate Services Professional Development Plan. Attendance at In-house basic H&S induction To be willing to work towards IOSH Working Safely (1 day course).

5 Education and Qualifications GCSE levels or equivalent in English and Maths at C grade or above A level standard or equivalent Other To adhere to the University s Equal Opportunities Policy. Stages in assessment: 1: Application form at short listing, 2: Selection test team exercise, 3: Interview Conditions of Service This is a full time, fixed-term appointment for 18 months. The starting salary will be on Technical Services Grade 2, 14,631 per annum. The appointment will be subject to the University's normal Terms and Conditions of Employment for Technical Services staff, details of which can be found at: Informal Enquiries Informal enquiries are welcomed and should be directed to Aaron Turlington-Smith by at: [email protected], or by telephone: +44 (0) Application The closing date for applications is 21 August Interviews will take place on 3 September 2015.