ABOUT LOUGHBOROUGH UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS INTERNATIONAL RELATIONS ASSISTANT INTERN. (Fixed-term for 12 months)

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1 ABOUT LOUGHBOROUGH UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS INTERNATIONAL RELATIONS ASSISTANT INTERN (Fixed-term for 12 months) REQ15281 April 2015 The vacancy is only open to current Loughborough University Part B students and those Loughborough University students who are graduating this academic year. Grade: Administrative Grade 3 JOB DESCRIPTION Background The post-holder will be a member of the International Relations Office in the School of Business and Economics. The role of this office is to support an ambitious internationalisation agenda within the School of Business and Economics. For more on international activities at the School see: This post is an excellent opportunity to gain experience across many aspects of Higher Education internationalisation including summer schools, student exchanges, partnership management, pr and events management. The postholder will develop many skills including: administration; organisation; communication and pr, relationship and event management and market research. Internationalisation of HE is a major area of growth for universities which offers an increasing number of attractive career paths. Experience of working in an international context will be attractive to future employees. The successful applicant will show a genuine interest in the agenda of the office and in working with people from a range of other countries. S/he will also show a willingness to use their initiative and welcome new challenges. A good team member, s/he will also be comfortable working on his/her own as necessary.

2 Duties The postholder will provide front of house administrative support for a range of international activities and events coordinated by the International Relations Office, to include: To be a key point of liaison, including for students, staff and partner universities To provide excellent customer service, liaising with and responding to any queries from students, staff and partners in a professional manner To provide administrative support for a variety of tasks in the International Relations Office including: o Providing day to day office support and dealing with enquiries o visiting student administration o publicising exchange opportunities o organising information events o developing promotional materials and maintaining webpages o creating and maintaining database records A key aspect of the role will be to provide support for 2 International Summer Schools to be held in June and July 2016, including: o Scheduling and making logistical arrangements o Liaising with teaching staff and students o Coordinating a group of temporary student buddies during the Summer School o Liaising with international partner institutions and other external agencies o Developing publicity materials and maintaining related webpages To carry out research and mapping exercises, e.g, on new markets and potential partner institutions To gather and disseminate information about external funding and other opportunities To contribute to the development of new processes and systems in the International Relations Office To help to organise and be involved in other SBE events as necessary To undertake appropriate training, consistent with the needs and aspirations of the postholder and the office To undertake other duties commensurate with the nature and grade of the post

3 Other: All staff have a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to the University s Health, Safety and Environmental Policy & Procedures. All staff should hold a duty and commitment to observing the University s Equality & Diversity policy and procedures at all times. Duties must be carried out in accordance with relevant Equality & Diversity legislation and University policies/procedures. Special Conditions: None Organisational Responsibility: Reports to: International Programmes Administrator Responsible for: none

4 PERSON SPECIFICATION Job Title: International Relations Assistant Intern Grade: Administrative Grade 3 Essential Desirable Education and Qualifications Experience Undergraduate Degree from Loughborough University (Expected July 2015) OR Current Undergraduate Student at Loughborough University looking to undertake a Placement Year Experience of editing websites or social network sites such as Facebook/ Twitter Experience of and proven interest in dealing with people from different backgrounds Experience of a customer service or a customer facing role Skills and Abilities Very good communication skills able to communicate appropriately and professionally with students, university staff and company personnel Good administration skills (2,3) Ability to work as part of a team Ability to take initiative, and organize and prioritise own workload (1,2,3) Ability to work accurately and with attention to detail, whilst working to tight deadlines and with conflicting priorities (1,2,3) Good level of written and spoken English (1,2,3) Good IT skills (Microsoft Office

5 applications including database software) (1) Training Other A commitment to personal development and a willingness to learn new procedures as required Discretion, sensitivity and ability to maintain strict confidentiality Demonstrable interest in and understanding of the role of an International Relations Office Commitment to observing the University s Equal Opportunities policy at all times Stages in assessment: 1: application, 2. selection test, 3. interview. Conditions of Service: The appointment will be subject to the University's normal Terms and Conditions of Employment for Operational and Administrative staff, details of which can be found at: This is a full-time fixed-term appointment for 12 months. The starting salary will be within Administrative Services Grade 3 ( 16,131per annum). The vacancy is only open to current Loughborough University Part B students and those Loughborough University students who are graduating this academic year. Informal Enquiries: For an informal discussion please contact Sandy Ritter, International Development Manager: E: T: The closing date for receipt of application forms is Friday 22 nd May Interviews will take place on 4 th /5 th June 2015.

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