SMART Sync 2010 User s Guide

Transcription

1 PLEASE THINK BEFORE YOU PRINT SMART Sync 2010 User s Guide Windws Operating Systems

2 Trademark Ntice SMART Sync, SMART Bard, SMART Ntebk, SMART Classrm Suite, smarttech and the SMART lg are trademarks r registered trademarks f SMART Technlgies ULC in the U.S. and/r ther cuntries. Micrsft, Windws, Windws Vista, Windws Media, DirectX, Internet Explrer, Excel and PwerPint are either registered trademarks r trademarks f Micrsft Crpratin in the United States and/r ther cuntries.all ther third-party prduct and cmpany names are mentined fr identificatin purpses nly and may be trademarks f their respective wners. Cpyright Ntice 2010 SMART Technlgies ULC. All rights reserved. N part f this publicatin may be reprduced, transmitted, transcribed, stred in a retrieval system r translated int any language in any frm by any means withut the prir written cnsent f SMART Technlgies ULC. Infrmatin in this manual is subject t change withut ntice and des nt represent a cmmitment n the part f SMART. Patents pending. 04/2010

3 Cntents Getting Started 1 Starting SMART Sync 2 Cnnecting t Students 3 Transferring Students t Yur Class 5 Wrking with Teacher IDs and Classes 5 Navigating the User Interface 6 Custmizing the User Interface 10 Wrking with Thumbnails 11 Wrking with Grups 13 Exiting SMART Sync 15 Observing and Cntrlling Students 17 Observing the Class 17 Observing a Student s Desktp 20 Cntrlling a Student s Desktp 22 Writing Over a Desktp 24 Capturing an Image f a Student s Desktp 25 Lcking Student Desktps 26 Discnnecting Students 27 Shutting Dwn, Lgging Off and Restarting Students Cmputers 29 Bradcasting and Cmmunicating 31 Bradcasting 32 Sending an Annuncement 36 Cnducting a Pll 37 Sharing Media 37 Sharing a Web Page 40 Organizing Cllabratin 43 Starting Cllabrative Assignments 43 Cmpleting Cllabrative Assignments 44 Mnitring Cllabrative Assignments 46 Viewing Cmpleted Assignments 47 Answering Questins 49 Viewing and Answering Questins 49 Deleting a Questin withut Answering 50 Saving the Questin Histry 51

4 i i C O N T E N T S Clearing the Questin Histry 51 Chatting 53 Chatting with Students 53 Saving the Chat Histry 55 Clearing the Chat Histry 55 Enabling and Disabling Student Chat 56 Sending and Receiving Files 59 Sending Files t Students 59 Receiving Files frm a Student 61 Clearing Files frm the File List 61 Cntrlling Access t Applicatins 63 Creating and Using Applicatin Blcking Rules 63 Starting and Clsing Applicatins 68 Cntrlling Access t the Internet 73 Blcking Internet Access 73 Creating and Using Internet Blcking Rules 74 Wrking with Other Teachers and Teacher Aides 79 Cntrlling Teacher Aides 79 Discnnecting Teacher Aides 80 Jining a Class as a Teacher Aide 80 Cnfiguring SMART Sync Teacher 83 Setting the Language 84 Cnnecting t SMART Sync Class List Server 85 Setting the Lck-Out Message 87 Setting the Optimizatin Preferences 88 Setting the Cntrl Preferences 89 Setting the Bradcast Preferences 90 Setting the Digital Ink s Appearance 91 Setting the File Transfer Preferences 92 Setting a User Authenticatin Passwrd 93 Setting the Advanced Preferences 94 Setting the Lgging Preferences 99 Sending Feedback t SMART 101 Custmer Supprt 103 Online Infrmatin and Supprt 103 Training 103 Technical Supprt 103 General Inquires 104

5 i i i C O N T E N T S Registratin 104 Index 105

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7 Chapter 1 Getting Started Starting SMART Sync 2 Cnnecting t Students 3 Transferring Students t Yur Class 5 Wrking with Teacher IDs and Classes 5 Navigating the User Interface 6 Views 7 Main Tlbar and Menus 8 Grup Tabs 8 Students List 9 Custmizing the User Interface 10 Shwing r Hiding Tlbars 10 Setting the Selectin Methd 10 Wrking with Thumbnails 11 Rearranging Thumbnails 11 Resizing Thumbnails 12 Changing Thumbnail Infrmatin 12 Wrking with Grups 13 Changing the Type f Class 13 Creating, Editing and Deleting Grups 14 Exiting SMART Sync 15 With SMART Sync classrm management sftware, yu can manage yur classrm and cmmunicate with yur students withut leaving yur cmputer. SMART Sync lets yu bserve and cntrl yur students cmputers using the Thumbnails view, which displays real-time images f yur students cmputer desktps. Yu can custmize this view s appearance. In additin t viewing the desktps, yu can capture snapshts f students screens, take cntrl f students desktps, temprarily lck students cmputers, remtely shut dwn students cmputers, blck Internet access and blck the use f specific applicatins. Yu can als use SMART Sync t cmmunicate with yur entire class, a grup f students r an individual student. Yu can bradcast yur desktp, cnduct plls, send

8 2 C H A P T E R 1 G E T T I N G S T A R T E D messages t students and receive replies, send files t yur students, rganize student cllabratin and mre. If yu re using SMART Sync with a SMART Bard interactive whitebard, yu can write ntes using a pen tray pen and yur students will see yur ntes n their desktps. If yu re wrking at a cmputer, yu can write ntes using the tls in SMART Sync. Starting SMART Sync When yu first start SMART Sync, yu create a teacher ID and class. Students can then cnnect t the class (see Cnnecting t Students n next page). Every class is unique. The nly similarity between tw classes may be the rm in which they re taught. Everything else may be different, including the students, the seating plan and mre. Teachers and classes can be administered, which means they re centrally defined in a SMART Schl file (see Cnnecting t SMART Sync Class List Server n page 85), r nn-administered, which means they re defined in yur cmputer's installatin f SMART Sync. If yu select a nn-administered class when yu start SMART Sync, yu can save changes t yur class at any time. If yu select an administered class, yu can t save changes t the riginal file, but yu can save it with a new name. N OT E (Administered) appears beside administered classes in the Welcme t SMART Sync dialg bx. T create a new teacher ID 1. Duble-click the SMART Sync Teacher 2010 icn n yur desktp. The SMART Sync windw and the Welcme t SMART Sync dialg bx appear. 2. Type the teacher ID in the Teacher bx. N OT E The teacher ID can t cntain the fllwing characters: \ / : *? < > " 3. Click OK. A message appears, asking if yu want t create a new teacher ID.

9 3 C H A P T E R 1 G E T T I N G S T A R T E D 4. Click Yes. SMART Sync displays the Thumbnails view and the All Cmputers tab. 5. Cnnect t students (see Cnnecting t Students belw), and then save the class (see Wrking with Teacher IDs and Classes n page 5). T select an existing teacher ID 1. Duble-click the SMART Sync Teacher 2010 icn n yur desktp. The SMART Sync windw and the Welcme t SMART Sync dialg bx appears. 2. Select a teacher ID frm the Teacher drp-dwn list. 3. Select an existing class in the Class list. OR Select New Class in the Class list t create a new class. 4. Click OK. SMART Sync displays the Thumbnails view and the All Cmputers tab. 5. Cnnect t students (see Cnnecting t Students belw). If yu created a new class in step 3, save it (see Wrking with Teacher IDs and Classes n page 5). Cnnecting t Students Yu r yur system administratr can install SMART Sync Student n students cmputers in ne f tw mdes: Mde Visible Hidden Descriptin The user interface is visible t students. The user interface is hidden frm students.

10 4 C H A P T E R 1 G E T T I N G S T A R T E D Yu r yur system administratr then selects a cnnectin ptin depending n the chsen mde: Cnnectin Optin Descriptin Visible Mde Allws the student t select frm a list f available teachers Students must manually cnnect t the crrect teacher ID. T I P Yes Hidden Mde N If teacher discvery is available, students can view the IDs f teachers currently lgged n t SMART Sync Teacher in a drp-dwn list (see page 85). Autmatically cnnects with this Teacher ID Students autmatically cnnect t a teacher ID. Yes Yes Autmatically cnnects with this hstname r IP address Students autmatically cnnect t a teacher thrugh the hst name r IP address. (Hst names and IP addresses identify cmputers n a netwrk.) Yes Yes Uses this Class List Server hstname r IP address Yu cnnect t yur students based n the infrmatin in a SMART Schl file (see Cnnecting t SMART Sync Class List Server n page 85). Yes Yes Fr infrmatin n creating and maintaining SMART Schl files, see dcument N OT E If a student with a versin f SMART Sync Student that is incmpatible with yur versin f SMART Sync Teacher attempts t cnnect t yur class, warning messages appear n the student s screen and yur screen. In Hidden mde, students can t ask questins, initiate chat, send files r cmplete ther tasks requiring the SMART Sync Student user interface.

11 5 C H A P T E R 1 G E T T I N G S T A R T E D Transferring Students t Yur Class If yu cnnect t students thrugh SMART Sync Class List Server, yu can transfer students cnnected t ther teachers classes t yur class. N OT E This feature is nly available if yu use SMART Sync Class List Server and if ne r mre ther teachers currently have a class running n SMART Sync Class List Server. T transfer students t yur class 1. Select Cnnectin > Get Missing Students frm Other Teachers. The SMART Sync Class List Cnnectin dialg bx appears. This dialg bx shws all students cnnected t ther teachers thrugh SMART Sync Class List Server and the teachers they re cnnected t. 2. Select the check bxes f the students yu want t transfer t yur class. T I P Yu can select all students in the list by clicking Select All. 3. Click Transfer. SMART Sync transfers the selected students t yur class. Wrking with Teacher IDs and Classes Yu can change t a different teacher ID r select anther class at any time, and the custmized prfile lads autmatically. If additinal students jin yur class r yu rerganize yur grups, yu may want t save the current class. T change the teacher ID r class 1. Select File > Change Teacher r Class. The Teacher and Class Selectin dialg bx appears, displaying yur current teacher ID.

12 6 C H A P T E R 1 G E T T I N G S T A R T E D 2. Select the teacher ID yu want frm the list. OR Clear the current teacher ID and enter anther ne. 3. Select the class yu want. 4. Click OK. The SMART Sync title bar changes t reflect the teacher ID and class. Students cnnected t the previus teacher ID receive a message asking them if they want t switch t the new teacher ID. They must click Yes t cnnect t the new teacher ID. T save a nn-administered class Select File > Save Class. T save an administered class r t save a class with a new name 1. Select File > Save Class As. A dialg bx appears. 2. Type a new class name, and then click Save. Navigating the User Interface The SMART Sync user interface cnsists f fur cmpnents: Views Main tlbar and menu Grup tabs Students list

13 7 C H A P T E R 1 G E T T I N G S T A R T E D Views Each view cntains a subset f the features in SMART Sync: View Thumbnails Descriptin When yu start SMART Sync, yu see thumbnails (miniature images) f the cnnected students desktps. These thumbnails change in real time (thugh slightly delayed) with every instance f student input. Yu can custmize the appearance f the Thumbnails view by editing thumbnail names, changing thumbnail sizes and rearranging the thumbnails. In the Thumbnails view, yu can: Observe the class Observe and take cntrl f a student s desktp Bradcast yur desktp Bradcast a student s desktp Capture an image f a student s desktp Share media files Share a web page Shut dwn, lg ff r restart a student s cmputer Cllabratin Questins Chat Using the Cllabratin view, yu can rganize and mnitr cllabrative assignments. Yu can separate yur class int grups f tw r three, distribute an assignment fr them t cmplete as a grup and view their prgress. Using the Questins view, yu can view, respnd t and save yur students questins. Using SMART Sync, yu can chat with yur whle class, a specific grup r selected students. The Chat view displays all the chat messages, including messages between students. In the Chat view, yu can: Chat with the entire class r selected grups Cntrl student chat Save the current chat sessin as a text file Clear the chat histry

14 8 C H A P T E R 1 G E T T I N G S T A R T E D View File Transfer Descriptin Using the File Transfer view, yu can send files t yur class, t a grup r t selected students and receive files frm them. The view is divided int Sent Files, which lists the files yu ve sent t students, and Received Files, which lists the files yu ve received frm students. In the File Transfer view, yu can als: Cancel a file transfer Open a sent file Open a received file Clear a file frm the list Applicatins Internet Using the Applicatins view, yu can blck applicatins n yur students cmputers, giving yu cmplete cntrl ver the applicatins yur students can use. Yu can als remtely start and clse applicatins n yur students cmputers. Using the Internet view, yu can blck students frm using specified websites and pages. N OT E In all views, yu can lck student desktps, blck Internet access, send an annuncement and cnduct a pll. Main Tlbar and Menus Althugh yu can access sme buttns and menu ptins in any view, sme buttns and menu ptins are specific t a particular view. Fr example, the Shut Dwn buttn appears nly in the Thumbnails view. When yu select a view, the tlbar buttns and menu ptins change t the buttns and ptins apprpriate fr that view. Grup Tabs If yu want t interact with sme students but nt with the entire class, yu can create grups. Each time yu create a grup, SMART Sync creates a tab fr the new grup (see Wrking with Grups n page 13). Depending n yur viewing ptins, the main tab is named All Cmputers r All Students.

15 9 C H A P T E R 1 G E T T I N G S T A R T E D Students List The students list appears n the right side f the interface when yu re in the Questins, Chat, File Transfer, Applicatins r Internet view. N OT E The Thumbnails view and the Cllabratin view dn t include the students list. Yu can get the same infrmatin frm the students thumbnails. The students list includes: All the currently cnnected students (if yu re viewing the All Students r All Cmputers tab). All the currently cnnected students in a grup (if yu re viewing a grup s tab). When yu select ne r mre students in the students list, yu can interact with the selected students using SMART Sync features, including lcking students desktps, bradcasting, chatting, sending and receiving files, cnducting plls and mre. The symbl next t each student s name indicates the student s status. The symbls appear belw in rder f mst imprtant status (Discnnected) t the least imprtant (Cnnected). Symbl Status Descriptin Discnnected Lcked Out Vte Vte Yes Vte N Questin The student is discnnected. The student is lcked ut. The student has yet t respnd t a vte. The student has respnded affirmatively t a vte. The student has respnded negatively t a vte. The student has asked a questin. Chat Applicatin Blck Internet Blck Cnnected The student has received a new chat message. The student is blcked frm using ne r mre applicatins. The student is blcked frm using the Internet. The student is cnnected. When mre than ne status applies t a student, the mst imprtant symbl appears. Fr example, if a student is bth cnnected and lcked ut, the Lcked Out symbl displays beside the student s name.

16 1 0 C H A P T E R 1 G E T T I N G S T A R T E D Custmizing the User Interface Yu can custmize SMART Sync s user interface fllwing the instructins in this sectin. Shwing r Hiding Tlbars Yu can shw r hide the tlbars t custmize the SMART Sync interface. T shw r hide the main tlbar Select View > Tlbars > Main. T shw r hide the Views icns Select View > Tlbars > View. Setting the Selectin Methd Yu can change SMART Sync s selectin methd t suit yur preferences. The tw available methds are Standard and Sticky. In Standard selectin: If yu click tw items, yu select nly the secnd item. If yu hld the CTRL key and click tw items, yu select bth items. If yu hld the SHIFT key and click tw items, yu select bth items and every item between the tw. In Sticky selectin: If yu click tw items, yu select bth items. If yu click a selected item, yu clear the selectin. Hlding the CTRL r SHIFT keys has n effect. T I P If yu re using a SMART Bard interactive whitebard, it s easier t select and clear selectins using the Sticky selectin methd.

17 1 1 C H A P T E R 1 G E T T I N G S T A R T E D T set the selectin methd t Standard Select Optins > Selectin Types > Standard Selectin. T set the selectin methd t Sticky Select Optins > Selectin Types > Sticky Selectin. Wrking with Thumbnails Yu can rearrange, resize and change the infrmatin f the thumbnails in the Thumbnails view. Rearranging Thumbnails By default, the student thumbnails are arranged alphabetically in the Thumbnails view. Hwever, yu can rearrange the thumbnails in any way yu like. Fr example, yu can rearrange them t reflect the rm s seating plan fr all students r grups. T rearrange thumbnails in a custmized rder 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t rearrange the thumbnails fr the class. OR Click a grup s tab t rearrange the thumbnails fr the grup. 3. Make sure View > Thumbnail Arrangement > Align t Grid isn t selected, and then click and drag the thumbnails vertically r hrizntally. N OT E If a new student jins the class r grup, that student s thumbnail appears at the end f the thumbnail arrangement. T rearrange thumbnails alphabetically 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t rearrange the thumbnails fr the class. OR Click a grup s tab t rearrange the thumbnails fr the grup.

18 1 2 C H A P T E R 1 G E T T I N G S T A R T E D 3. Select View > Thumbnail Arrangement > Alphabetical Ordering. The thumbnails are rearranged in alphabetical rder starting at the upper left crner. N OT E If a new student jins the class r grup, that student s thumbnail appears in alphabetical rder in the thumbnail arrangement. Resizing Thumbnails There are advantages and disadvantages t increasing the size f the thumbnails. If yu make them larger, it s easier t see details, but yu have t scrll t view sme f the thumbnails. If yu make them smaller, yu can view mre f them withut having t scrll, but it s difficult t see details. T resize thumbnails 1. Click Thumbnails. The Thumbnails view appears. 2. Select View > Thumbnail Size, and then select ne f the fllwing ptins: Very Large (tw thumbnails wide) Large (three thumbnails wide) Medium (fur thumbnails wide) Small (five thumbnails wide) Very Small (six thumbnails wide) Best Fit (autmatically adjusts the thumbnail display t the best arrangement) Changing Thumbnail Infrmatin When yu re mnitring a class r grup in the Thumbnails view, yu can display the student s lgn ID, student ID r name belw each thumbnail. The Cllabratin view als displays this infrmatin.

19 1 3 C H A P T E R 1 G E T T I N G S T A R T E D T change thumbnail infrmatin 1. Click Thumbnails. The Thumbnails view appears. 2. Select View > Thumbnail Name/Descriptin. 3. Select Lgn ID, Student ID r Student Name. Wrking with Grups If yu want t interact with sme students but nt the entire class, yu can create grups. When yu create a grup, SMART Sync creates a tab fr the grup. Depending n yur viewing ptins, the default grup tab is named All Cmputers r All Students. When yu select a grup s tab, yu can interact with the members f that grup. Fr example, yu can lck the grup s desktps, bradcast yur desktp t the grup, chat with the grup, send a file t the grup, cnduct a pll f the grup and mre. By creating grups, yu can tailr specific actins t a certain sectin f the class. Fr example, yu can create a grup made up f students wh are easily distracted, and then mnitr the cmputer screens f that grup. Yu can als edit the members f existing grups and delete grups that yu n lnger need. Changing the Type f Class Depending n yur viewing ptins, the default grup tab is named All Cmputers r All Students. The All Cmputers grup includes every cmputer in yur lab and names the thumbnails using the cmputer name. The All Students grup includes every student in yur class and names the thumbnails using the student ID. T change frm a lab t a class Select View > View Class As > Student Class List. T change frm a class t a lab Select View > View Class As > Cmputer Lab.

20 1 4 C H A P T E R 1 G E T T I N G S T A R T E D Creating, Editing and Deleting Grups T create a grup 1. Select Edit > Add Grup. The New Grup dialg bx appears. 2. Type a name fr the grup in the Grup name bx. 3. Optinally, select the Allw students t jin this grup n their wn check bx t allw students t jin r leave this grup. N OT E If yu dn t select this check bx, nly yu can add r remve students frm the grup. 4. Click OK. The grup appears as a new tab in the main SMART Sync windw. T edit a grup 1. Select the grup s tab. 2. Select Edit > Mdify Grup. The Edit New Grup dialg bx appears. 3. Optinally, change the name f the grup in the Name bx. 4. Optinally, add students t r remve them frm the grup: T add a student, select the student s name in the Students list, and then click Add. T remve a student, select the student s name in the Grup Members list, and then click Remve. 5. Optinally, select the Allw students t jin this grup n their wn check bx t allw students t jin r leave this grup. N OT E If yu dn t select this check bx, nly yu can add r remve students frm the grup. 6. Click OK.

21 1 5 C H A P T E R 1 G E T T I N G S T A R T E D T delete a grup 1. Select the grup s tab. 2. Select Edit > Remve Grup. A warning message appears. 3. Click Yes. T interact with a grup r all students Click a grup s tab t interact with the grup. OR Click the All Cmputers r All Students tab t interact with all students. Exiting SMART Sync Befre yu exit SMART Sync, cnsider the fllwing: If yu exit while a file transfer is in prgress, the file transfer is canceled. If yu want t cntinue t use SMART Sync but yu want t change t a different teacher ID, yu dn t need t exit SMART Sync. T exit SMART Sync Select File > Exit.

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23 Chapter 2 Observing and Cntrlling Students Observing the Class 17 Observing a Student s Desktp 20 Cntrlling a Student s Desktp 22 Writing Over a Desktp 24 Capturing an Image f a Student s Desktp 25 Lcking Student Desktps 26 Discnnecting Students 27 Discnnecting Students 27 Cntrlling Student Discnnectin 28 Shutting Dwn, Lgging Off and Restarting Students Cmputers 29 Yu can view a windw r full screen image f a student s desktp, take sle cntrl f a student s desktp r share cntrl with the student. Yu can als bserve and cntrl yur entire class using lcks, shutdwns and mre. Observing the Class Yu can view images f yur students screens using the Thumbnails view, enabling yu t determine at a glance whether everyne is fcused n the assigned task. When yu re bserving a class r grup yu can: Lck student desktps (see page 26) Blck student access t the Internet (see page 73) Cnduct a pll (see page 37) View and answer yur students questins (see page 49) Bradcast yur desktp (see page 32)

24 1 8 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S Share media files (see page 37) Shut dwn, lg ff r restart student cmputers (see page 29) T bserve the class 1. Click Thumbnails. The Thumbnails view appears.

25 1 9 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 2. Click All Cmputers r All Students t mnitr all students. OR Click a grup s tab t mnitr nly students in the grup. The Thumbnails view displays the thumbnails f the class r the selected grup. The symbl in the tp left crner f each thumbnail indicates the student s status. When mre than ne status applies t a student, the symbl with the greatest imprtance is displayed. Fr example, if a student is bth blcked frm using the Internet and lcked ut, the Lcked Out symbl is displayed. The symbls appear belw in rder f mst imprtant (Lcked Out) t least imprtant (Active Applicatin). Symbl Status Descriptin Lcked Out Vte Vte Yes Vte N Questin The student is lcked ut. The student has yet t respnd t a vte. The student has respnded affirmatively t a vte. The student has respnded negatively t a vte. The student has asked a questin. Chat Applicatin Blck Internet Blck Active Applicatin The student has received a new chat message. The student is blcked frm using ne r mre applicatins. The student is blcked frm using the Internet. If nne f the situatins abve are true, then the icn fr the student s active applicatin is displayed as a symbl. Fr example, if the student is using Micrsft Wrd, then the Micrsft Wrd icn is displayed.

26 2 0 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S The Thumbnails view displays all thumbnails in a 4:3 rati t make it easier fr yu t view and rganize the thumbnails. If necessary, this view als adds brders t the image t ensure the thumbnail isn t distrted by a change in rati. Observing a Student s Desktp Yu can view a student s desktp in Windw mde (the student s desktp appears in a resizable windw, with the Thumbnails view pen at the same time) r Full Screen mde (the student s desktp fills yur screen). Windw mde lets yu switch between the live image f yur student s desktp and the ther parts f SMART Sync, such as the Chat, Quiz and File Transfer views. When yu re mnitring an individual student, yu can als take cntrl f the student s desktp, bradcast the student s desktp t the class, capture an image f the student s desktp and write ntes ver the student s desktp. N OT E If a student s cmputer discnnects frm yur cmputer while yu re bserving the student s desktp, N Respnse appears ver the thumbnail. When the student s cmputer recnnects, the message disappears and yu can resume bserving the desktp. T I P If a student uses dual mnitrs, yu can view bth displays. Either scrll t see an individual display r scale the displays t view them bth in ne windw.

27 2 1 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S T view a student s desktp in Windw mde 1. Click Thumbnails. The Thumbnails view appears. 2. Duble-click the student s thumbnail. The student s desktp appears in Windw mde. N OT E While viewing the student s desktp in Windw mde, yu can: Click Cntrl t take cntrl f the student s desktp (see page 22). Click Bradcast t bradcast the student s desktp (see page 33). Click Capture t capture an image f the student s desktp (see page 25). Click Pen t write n the student s desktp (see page 24). 3. Click Stp t stp viewing the student s desktp.

28 2 2 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S T view a student s desktp in Full Screen mde 1. Click Thumbnails. The Thumbnails view appears. 2. Duble-click the student s thumbnail. The student s desktp appears in Windw mde. 3. Click Full Screen. The student s desktp appears in Full Screen mde with a tlbar. N OT E While viewing the student s desktp in Full Screen mde, yu can: Select Menu > Cntrl t take cntrl f the student s desktp (see page 22). Select Menu > Bradcast t bradcast the student s desktp (see page 33). Select Menu > Capture t capture an image f the student s desktp (see page 25). Click Pen t write n the student s desktp (see page 24). 4. Select Menu > Stp Observing t stp viewing the student s desktp. OR Select Menu > View in Windw Mde t cntinue viewing the student s desktp, but in Windw mde. Cntrlling a Student s Desktp When yu re bserving a student, yu can take sle cntrl r share cntrl f the student s desktp. Any changes yu make when yu take sle cntrl f the student s desktp are visible t the student in real time. N OT E If a student s cmputer discnnects frm yur cmputer while yu re cntrlling the student s desktp, N Respnse appears ver the thumbnail. When the student s cmputer recnnects, the message disappears and yu can resume cntrlling the desktp.

29 2 3 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S T cntrl a student s desktp in Windw mde 1. Click Thumbnails. The Thumbnails view appears. 2. Select the student s thumbnail, and then click Cntrl. The student s desktp appears in Windw mde. N OT E While cntrlling the student s desktp in Windw mde, yu can: Click Observe t stp cntrlling the student s desktp but cntinue viewing it (see page 20). Click Bradcast t bradcast the student s desktp (see page 33). Click Capture t capture an image f the student s desktp (see page 25). Click Pen t write n the student s desktp (see page 24). 3. Click Stp t stp cntrlling the student s desktp. T cntrl a student s desktp in Full Screen mde 1. Click Thumbnails. The Thumbnails view appears. 2. Select the student s thumbnail, and then click Cntrl. The student s desktp appears in Windw mde.

30 2 4 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 3. Click Full Screen. The student s desktp appears in Full Screen mde with a tlbar. N OT E While cntrlling the student s desktp in Full Screen mde, yu can: Select Menu > Observe t stp cntrlling the student s desktp, but t cntinue viewing it (see page 20). Select Menu > Bradcast t bradcast the student s desktp (see page 33). Select Menu > Capture t capture an image f the student s desktp (see page 25). Click Pen t write n the student s desktp (see page 24). 4. Select Menu > Stp Cntrlling t stp cntrlling the student s desktp. OR Select Menu > View in Windw Mde t cntinue cntrlling the student s desktp, but in Windw mde. Writing Over a Desktp If yu re bserving r cntrlling a student s desktp, yu can write ver that student s desktp. Yur ntes are visible nly n that student s desktp. If yu re wrking n a SMART Bard interactive whitebard, yu can write ntes using a pen tray pen. Yu can change the appearance f the digital ink using the ptins in Flating Tls. If yu re wrking at yur cmputer, yu can write ntes using the tlbar. Yu can change the digital ink s width, clr and transparency in SMART Sync s preferences. The digital ink is temprary and the underlying applicatin is unaffected by yur ntes. If yu want t save yur ntes, capture the screen befre yu clear the digital ink.

31 2 5 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S T write ver a student s desktp using an interactive whitebard 1. Observe r take cntrl f a student s desktp (see Observing a Student s Desktp n page 20 r Cntrlling a Student s Desktp n page 22). 2. Pick up a pen tray pen and write n the interactive whitebard. 3. Put the pen tray pen back in its slt when yu re finished. When yu next make cntact with the interactive whitebard, yur ntes disappear. T write ver a student s desktp using the tlbar 1. Observe r take cntrl f a student s desktp (see Observing a Student s Desktp n page 20 r Cntrlling a Student s Desktp n page 22). 2. Click Pen. 3. Click and drag yur muse acrss yur desktp t write in digital ink. 4. Click Select when yu re finished. Yur ntes disappear. Capturing an Image f a Student s Desktp When yu re bserving a student, yu can capture an image f the student s desktp and save it as a graphics file fr yur recrds. T capture an image f a student s desktp 1. Click Thumbnails. The Thumbnails view appears. 2. Select the thumbnail f the student whse desktp yu want t capture. 3. Click Capture. The Save As dialg bx appears. 4. Type a new name fr the file in the File name bx if yu dn t want t use the default file name. N OT E The default file name cntains the student s name, fllwed by the date and the time f the screen capture.

32 2 6 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 5. Select a new graphics file type in the Save as type drp-dwn list if yu dn t want t use the default graphics file type. N OT E The default graphics file type is JPEG. 6. Brwse t the flder where yu want t save the file if yu dn t want t save it in the default flder. N OT E The default flder is My Dcuments in the Windws XP and Windws 7 perating systems r Dcuments in the Windws Vista perating system. 7. Click Save. T view the screen capture 1. Brwse t the flder where yu saved the graphics file. 2. Duble-click the graphics file. Lcking Student Desktps Yu can get the attentin f yur class, a grup r an individual student by temprarily lcking their muse devices, keybards and desktps and presenting them with a simple message. The default message is Eyes t the frnt, please. Hwever, yu can custmize this message (see Setting the Lck-Out Message n page 87). When yu lck students cmputers, yu dn t delete any f their wrk. When yu remve the lck, the students desktp views and cntrl are cmpletely restred. N OT E If a student s cmputer discnnects frm yur cmputer while the student s desktp is lcked, N Respnse appears ver the thumbnail. When the student s cmputer recnnects, the message disappears and the student s desktp is lcked again. T lck student desktps 1. Click Thumbnails. The Thumbnails view appears.

33 2 7 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 2. Click All Cmputers r All Students t lck all students desktps. OR Click a grup s tab t lck nly the desktps f students in the grup. OR Select a student s thumbnail t lck nly the desktp f that student. 3. Click Lck. A lck symbl appears ver the lcked desktps in the Thumbnails view. Lck symbls als appear in lcked students thumbnails. The lck-ut message appears n the selected students desktps. N OT E T cancel the lck, click Lck. Discnnecting Students At the end f a class, sme students may leave withut discnnecting frm SMART Sync. Yu can remtely discnnect a student, and yu can als cntrl the student s ability t discnnect. Fr example, yu can prevent students frm lgging ut r aviding yur surveillance. Discnnecting Students Yu remtely discnnect students in the Thumbnails view. T discnnect a student 1. Click Thumbnails. The Thumbnails view appears. 2. Select the thumbnail f the student yu want t discnnect. 3. Select Cnnectin > Discnnect Students. A message appears asking yu fr cnfirmatin.

34 2 8 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 4. Click Yes. SMART Sync discnnects the student s cmputer frm SMART Sync Teacher and a N Respnse message appears ver the student s thumbnail. N OT E S If yu cnnected t students using a class list, yu can als discnnect a student, recnnect a student r remve the thumbnail. T discnnect a student, right-click his r her thumbnail, and then select Discnnect. T recnnect a student, right-click his r her thumbnail, and then select Recnnect. T remve a thumbnail frm the Thumbnails view, right-click the thumbnail, and then select Remve. This desn t remve the student frm a grup r the class, but des help t tidy the view. Depending upn hw the class was created, yu may be able t refresh the screen by selecting View > Refresh, r by pressing F5. Cntrlling Student Discnnectin Yu can cntrl a student s ability t discnnect. Fr example, yu can prevent students frm lgging ut r aviding yur surveillance. If a student clicks the SMART Sync icn in the ntificatin area and yu ve remved the ability t discnnect, the student: Can t select Exit Can select Cnnect, but can t cnnect t a different teacher in the Cnnect t Teacher dialg bx T disable student discnnectin Select Optins > Allw Students t Discnnect. T enable student discnnectin Select Optins > Allw Students t Discnnect. When a student discnnects frm SMART Sync, a N Respnse message appears ver the student s thumbnail.

35 2 9 C H A P T E R 2 O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S Shutting Dwn, Lgging Off and Restarting Students Cmputers Students may leave their cmputers in a variety f states at the end f the day. Sme students may lg ff and shut dwn, and thers may leave their applicatins running. Yu can remtely shut dwn, lg ff r restart the cmputers f yur entire class, a grup r a selected student. C A U T I ON Shutting dwn, lgging ff r restarting a cmputer can result in the lss f unsaved data. Advise students t save their wrk befre yu perfrm any f these actins. T shut dwn, lg ff r restart students cmputers 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t shut dwn, lg ff r restart all students cmputers. OR Click a grup s tab t shut dwn, lg ff r restart the cmputers f nly students in the grup. OR Select a student s thumbnail t shut dwn, lg ff r restart that student s cmputer. 3. Click Shut Dwn. The Shut Dwn Students dialg bx appears. 4. Select Shut dwn frm the drp-dwn list. OR Select Lg ff frm the drp-dwn list. OR Select Restart frm the drp-dwn list. 5. Click OK.

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37 Chapter 3 Bradcasting and Cmmunicating Bradcasting 32 Bradcasting Yur Desktp 32 Bradcasting a Student s Desktp 33 Giving Cntrl t a Student During a Bradcast 34 Writing Over a Bradcast 35 Sending an Annuncement 36 Cnducting a Pll 37 Sharing Media 37 Sharing a Media File 38 Playing the Media File 39 Sharing a Web Page 40 SMART Sync makes it easy fr yu t interact with yur students. Whether yu need t cmmunicate with the entire class, a grup r an individual student, yu can use a variety f methds: Bradcast yur desktp Bradcast a student s desktp Pass cntrl f a bradcast t a student Write ntes ver a student s desktp Send an annuncement Cnduct a pll Share media Share a web page

38 3 2 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G Bradcasting Yu can bradcast yur desktp t the entire class r t a grup. Yu can als bradcast a student s desktp r give cntrl f the bradcast t a student. N OT E If yu want t bradcast vide r media files, disable the mirrr driver in the advanced preferences (see Setting the Advanced Preferences n page 95) r click the Shw Media buttn (see Sharing Media n page 37). Bradcasting Yur Desktp Yu can bradcast yur desktp t the entire class r select students in either Full Screen r Windw mde. In Full Screen mde, yur bradcast fills the students screens, and they can t view r use ther applicatins during the bradcast. In Windw mde, yur desktp appears in a windw n the students desktps and they can switch between this windw and ther applicatins. T bradcast yur desktp 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t bradcast t all students. OR Click a grup s tab t bradcast t nly students in the grup. OR Select students thumbnails t bradcast t nly thse students. 3. Click Bradcast. A message appears, asking if yu want t bradcast yur desktp.

39 3 3 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G 4. Click Yes. Yur desktp appears n the selected students cmputers. The My Desktp tlbar appears n yur cmputer. N OT E S Yur desktp is surrunded by a blue brder fr the duratin f the bradcast. If yu re bradcasting frm a SMART Bard interactive whitebard, yu can write using a pen tray pen and yur ntes appear n the students desktps. Yu can als write ver the students desktps using the My Desktp tlbar (see Writing Over a Bradcast n page 35). 5. Select Menu > Stp Bradcasting when yu re finished. Bradcasting a Student s Desktp Yu can bradcast a student s desktp t the entire class r t a grup. Yu can take cntrl f the student s muse and keybard, share cntrl with the student r let the student keep cntrl. Yu can bradcast in either Full Screen r Windw mde. In Full Screen mde, yur bradcast fills the students screens, and they can t view r use ther applicatins during the bradcast. In Windw mde, yur desktp appears in a windw n the students desktps and they can switch between this windw and ther applicatins. T bradcast a student s desktp 1. Click Thumbnails. The Thumbnails view appears. 2. Select the thumbnail f the student whse desktp yu want t bradcast. 3. Click Bradcast. A message appears, asking t bradcast the selected desktp.

40 3 4 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G 4. Click Yes. The student s desktp appears n yur cmputer and the ther students cmputers. N OT E The student s desktp is surrunded by a blue brder fr the duratin f the bradcast. While bradcasting the student s desktp, yu can: Click Observe t stp the bradcast, but cntinue t view the student s desktp (see page 20). Click Cntrl t stp the bradcast and take cntrl f the student s desktp (see page 22). Click Capture t capture an image f the student s desktp (see page 25). Click Pen t write n the student s desktp (see page 35). 5. Click Stp when yu re finished. Giving Cntrl t a Student During a Bradcast Yu can give temprary cntrl f yur desktp t a student during the bradcast. T give cntrl t a student during a bradcast 1. Bradcast yur desktp r a student s desktp (see Bradcasting Yur Desktp n page 32 r Bradcasting a Student s Desktp n previus page). The desktp appears n the students mnitrs and the My Desktp tlbar appears n yur desktp. 2. Select Menu > Pass the Chalk. The Pass the Chalk t dialg bx appears. The alphabetical list f students includes every student wh s receiving yur bradcast.

41 3 5 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G 3. Select a student, type a message, and then click Pass the Chalk. Yur message appears n the student s screen. When the student clicks OK, he r she has cntrl f yur desktp. The desktp s brder changes frm blue t red. N OT E If yu give cntrl t ne f yur students, yu can still use yur muse and keybard. If bth yu and the student use the muse r keybard at the same time, yur actins take precedence ver the student s. In additin, if yu bradcast a student s cmputer and the student s cmputer is running the Windws Vista perating system, the student whse display is being bradcasted always shares cntrl, regardless f yur bradcast preferences. 4. Select Menu > End Pass the Chalk. 5. Select Menu > Stp Bradcasting. Writing Over a Bradcast During a bradcast, yu can write ver yur desktp and the digital ink is displayed n the desktps f everyne receiving yur bradcast. This is a gd way t direct yur students attentin and make helpful ntes fr them. If yu re wrking n a SMART Bard interactive whitebard, yu can write ntes using a pen tray pen. Yu can change the appearance f the digital ink using the ptins in Flating Tls. If yu re wrking at yur desktp, yu can write ntes using the My Desktp tlbar. Yu can change the digital ink s width, clr and transparency in SMART Sync s preferences. T write ver a bradcast using an interactive whitebard 1. Bradcast yur desktp r a student s desktp (see Bradcasting Yur Desktp n page 32 r Bradcasting a Student s Desktp n page 33). 2. Pick up a pen tray pen and write n the interactive whitebard. 3. Put the pen tray pen back in its slt when yu re finished. When yu next make cntact with the interactive whitebard, yur ntes disappear.

42 3 6 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G T write ver a bradcast using the My Desktp tlbar 1. Bradcast yur desktp r a student s desktp (see Bradcasting Yur Desktp n page 32 r Bradcasting a Student s Desktp n page 33). 2. Click Pen n the My Desktp tlbar. 3. Click and drag yur muse acrss yur desktp t write in digital ink. 4. Click Select when yu re finished. Yur ntes disappear. Sending an Annuncement Yu can send an annuncement t yur whle class r a specific grup. N OT E Alternatively, yu can chat with yur whle class r a specific grup (see Chatting n page 53). T send an annuncement 1. Click All Cmputers r All Students t send the annuncement t all students. OR Click a grup s tab t send the annuncement t nly students in the grup. OR Select students names in the students list t send the annuncement t nly thse students. 2. Click Annunce. The Annunce dialg bx appears. 3. Type a message in the Annuncement bx, and then click OK. Yur message appears n the students screens.

43 3 7 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G Cnducting a Pll Yu can send a Yes/N questin t yur class r a grup fr them t vte n. SMART Sync tallies the respnses and displays the result f the vte at the bttm f the windw. T cnduct a pll 1. Click All Cmputers r All Students t cnduct a pll f all students. OR Click a grup s tab t cnduct a pll f nly students in the grup. 2. Click Vte. The Vte dialg bx appears. 3. Type the questin. 4. Click OK. A Quick Respnse fr Vte dialg bx appears n each student s cmputer. Students select Yes r N, and then click Submit. A respnse symbl appears ver each thumbnail in the Thumbnails view f SMART Sync Teacher. The three respnse symbls are as fllws: Student has yet t respnd Student vted Yes Student vted N N OT E The same symbls appear beside the students names in the students list. The result f the pll appears at the bttm f SMART Sync Teacher. 5. Click Vte, and then click Yes t clear the vtes when yu re finished. Sharing Media Yu can play media files n yur cmputer and bradcast them t the entire class, a grup, r an individual student.

44 3 8 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G I M P OR T A N T D nt share media and send files at the same time. N OT E S If yu want t share media files, disable the mirrr driver (see Setting the Advanced Preferences n page 95). If yu want t share a Windws Media (.wmv) file with a student, the student s cmputer must have Windws Media Player 7 r later and DirectX 9.0 r later. Sharing a Media File T share a media file 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t share media with all students. OR Click a grup s tab t share media with nly students in the grup. 3. Click Shw Media. The Send Media File dialg bx appears. 4. Brwse t and select the media file yu want t play, and then click Send. The Sending Media dialg bx appears. This dialg bx displays the estimated time it will take t send this file t the selected students. When all students have received the media file, it starts playing autmatically. N OT E All f the media file cntrls, such as the Play and Stp buttns, are disabled until all the students have received the file. T I P If yu decide yu dn t want t play the media file (fr example, if the estimated time is t lng r yu decide t play a different media file), click Cancel. When the message appears asking fr cnfirmatin, click Yes.

45 3 9 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G 5. Click Play. The media file plays. N OT E While playing the media file, yu can pause r stp as well as change the display mde (see belw). 6. Select File > Open t leave the media windw pen and play a different media file. OR Select File > Exit t clse the media windw. Playing the Media File While playing the media file, yu can d the fllwing: Click Pause t pause the media file. N OT E If yu click Pause and then click Play, the media file restarts frm the pint at which yu paused it. Click Stp t stp the media file. N OT E If yu click Stp and then click Play, the media file restarts frm the beginning. Select View > 50%, View > 100% r View > 200% t change the size f the media windw. Click Full Screen t display the media file in Full Screen mde. T I P S If yu want t prevent students frm using ther applicatins during the bradcast f the media file, display the media file in Full Screen mde. When yu play the media file in Full Screen mde, the Playing Media tlbar appears. Yu can use this tlbar t play, pause and stp the file as well as return t Windw mde.

46 4 0 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G When yu click ne f the abve buttns r menu ptins, the actin affects the display n bth yur cmputer and the students cmputers. Sharing a Web Page Yu can remtely start Internet Explrer Internet brwser and pen a specific web page n the desktps f yur whle class, a grup r selected students. Yu can als launch a web page n yur students cmputers using the SMART Sync tlbar in Internet Explrer. N OT E Using this methd, yu autmatically display the web page n the desktps f all yur students. Yu can t display it slely fr a grup r individual students. T share a web page 1. Click Thumbnails. The Thumbnails view appears. 2. Click All Cmputers r All Students t share the web page with all students. OR Click a grup s tab t share the web page with nly students in the grup. OR Select students thumbnails t share the web page with nly thse students. 3. Click Send Web. The Internet Share Web Address dialg bx appears. 4. Type the web page s address in the bx. 5. Click Send WWW. Internet Explrer starts and pens the web page n bth yur desktp and the desktps f the selected students.

47 4 1 C H A P T E R 3 B R O A D C A S T I N G A N D C O M M U N I C A T I N G T share a web page using the SMART Sync tlbar 1. Open Internet Explrer Internet brwser. 2. Brwse t the web page yu want t display t yur students. 3. If yu haven t dne s already, select View > Tlbar > SMART Sync t display the SMART Sync tlbar. 4. Click Send t Students.

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49 Chapter 4 Organizing Cllabratin Starting Cllabrative Assignments 43 Cmpleting Cllabrative Assignments 44 Mnitring Cllabrative Assignments 46 Viewing Cmpleted Assignments 47 Using SMART Sync, yu can separate yur class int grups f tw r three students, distribute an assignment fr them t cmplete cllabratively and mnitr their prgress. After they cmplete the task individually, the students in each grup can cmpare their answers, agree upn their grup s cllective respnse and then send this t yu fr review. Starting Cllabrative Assignments Yu can distribute an assignment t yur class fr them t cmplete in grups f tw r three. T start cllabrative assignments 1. Click Cllabratin. The Cllabratin view appears. 2. Select Tw students per grup r Three students per grup t set the size f the grups. 3. Click Brwse. The Open dialg bx appears. 4. Brwse t and select the cllabrative assignment file, and then click Open.

50 4 4 C H A P T E R 4 O R G A N I Z I N G C O L L A B O R A T I O N 5. Fr each additinal dcument yu want t include with the assignment as a resurce file, click Add, brwse t and select the file, and then click Open. N OT E If yu want t remve a previusly included resurce file, select the file and click Remve. 6. Select the Allw students t chat check bx t allw students t chat using SMART Sync while they re wrking n the assignment. OR Clear the Allw students t chat check bx t prevent student chat. 7. Click Start. The Cllabratin sidebar appears n the right side f each student s desktp. This sidebar enables the student t pen the assignment, pen the additinal resurce dcuments, view wrk cmpleted by ther grup members and send the grup s final respnse back t yu. T I P Yu can mnitr the prgress f each grup (see Mnitring Cllabrative Assignments n page 46). After all the grups cmplete the assignment, the Cllabratin Cmplete screen appears and enables yu t view the assignments (see Viewing Cmpleted Assignments n page 47). Cmpleting Cllabrative Assignments After yur students receive the cllabrative assignment, they can cmplete the task individually, cmpare answers with ther students in their grup, agree upn their grup s cllective respnse and then send this t yu fr review. The Cllabratin sidebar appears n the right side f each student s desktp. This sidebar enables the student t pen resurce dcuments, view the status f their grup members wrk, view wrk cmpleted by ther grup members, and submit a final grup respnse.