Backup and Cloud Solutions

Transcription

1 Massachusetts Government Information Systems Association (MGISA) Backup and Cloud Solutions Presented by: RetroFit Technologies

2 Our Managed Service Solutions RetroFit Technologies offer world class Remote Managed Services and Managed Backup solutions. In an increasingly complex environment, where every institution is striving to have the latest revolutionary technology with forever shrinking budgets, IT Services are an essential element to every organization s success. With this in mind, the modern CIO/Technology Director is under a great deal of pressure to ensure that their IT is achieving a maximum Return On Investment (ROI) for their tax dollar, while making sure they have the most qualified team of people working to accomplish this. Remote Management Solutions and fully Managed Backup and Data Recovery are often essential elements to achieve these goals.

3 Agenda Backup and Data Recovery O365 and Hosted Exchange Azure Workloads

4 Backup and Data Recovery Solution (BDRS)

5 RetroFit's Backup and Data Recovery Solution Fully Managed 24x7x365 Three Tiered Fully Encrypted Geo-redundant Minimum Capital Expense Predictable Monthly Cost RetroFit Network Operations Center Customer Site RetroFit Datacenter Microsoft Azure Physical Servers Unitrends On Premise Appliance Virtual Servers

6 Backup and Data Recovery Solution (BDRS) BDRS is a fully managed three tiered hybrid-cloud solution that incorporates an appliance based local backup, RetroFit Technologies Datacenter and Microsoft s Azure Cloud. BDRS provides image based backups, block-level de-duplication, and data compression to an onsite appliance. It is backed up nightly, via an encrypted tunnel, to RetroFit Technologies Datacenter. The nightly backups are then recompressed, de-duped and moved to Microsoft s Azure Cloud for Georedundancy. With this combination of local and cloud-based backup, any file, folder, server or other data deleted from the primary server can be quickly restored from the most up to date local backup, the nightly Datacenter Backup; or ultimately from the Cloud. The RetroFit BDRS serves as a local business continuity solution, providing a stand-in of one or more Windows servers in the event of hardware failure.

7 Backup and Data Recovery Solutions (BDRS) BDRS financial advantages: Minimum upfront fees No CAPEX for a top tier on site appliance Predictable, Competitive fixed monthly cost Fully Managed BDRS provides you the flexibility to move easily to the next level of appliance

8 Backup and Data Recovery Solutions (BDRS) BDRS Features: Fully managed and monitored 7X24 Built-in Deduplication Built-in Compression Data at Rest Encryption Data in Transit Encryption Configurable incremental backup schedule Automatic Backup Verification Granular Recovery Exchange 2007, 2010 & 2013 Rapid Recovery Technology File Level Recovery Server Based Appliance On-Premise Bare Metal Recovery Support for Hyper-V, XenServer and VMware VM restore directly to vsphere ESX Built-in WAN Optimization Replication to Microsoft Azure

9 Remote Management Solutions (RMS)

10 Remote Management Solutions (RMS) RMS provides remote IT management of on-premise, cloud or hybrid infrastructures leveraging a world class NOC built on best in class tools. RMM (Remote Management and Monitoring) and PSA (Professional Services Automation) and alerting tools are configured using industry standard practices to ensure the highest quality repeatable processes. RetroFit delivers pro-active management of IT Infrastructure monitoring of systems health, systems services, and baselines performance metrics, creating and tracking incident tickets on any exceptions at two different Service Levels. These support levels provide for: Monitoring and alerts management Monitoring, alerts management, incident management and incident resolution

11 Remote Management Solutions (RMS) Service Categories Monitoring 24x7x365 Basic monitoring Event management Advance monitoring for supported applications Infrastructure Reporting Management - 24x7x365 Incident management Vendor management Problem management Server/Hypervisor management Server and storage capacity management Server resource usage and trend analysis Server production job scheduling Service Categories(cont) Management - 24x7x365 (cont) Server login and script management Server security management Patch Management Service Pack updates Firmware Upgrades Application/Coordination/Support Firewall management AV/AS management Account Oversight & Management Account management Technical Account Management

12 Why move to Office365? No Exchange Servers Spend less time installing, managing, fixing and maintaining your Exchange servers. Spend more time rolling out advanced features and capabilities to your end users. Site Outage <> Downtime (well mostly) A site outage (Power or internet) no longer means downtime to your , Sharepoint, Lync implementations. Even if your site goes dark permanently, you will always be able to access your cloud services from anywhere you end up.

13 Why move to Office365? Standardize productivity applications. Ensure the same version of Word, Excel, Outlook, Powerpoint (and, if you need them, Project and Visio) across your entire user community. Communicate anytime, from anywhere with any device. Really, Lync rocks!

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18 A few things to watch out for (we can help!) If you are attempting to leverage existing investments in productivity software (office) you must compare the installs of your entire user community to the compatibility matrix provided by Microsoft for Office 365. Ensure that you have a roadmap that indicates what applications will be necessary for your users. Some of the Office 365 licensing will not include advanced applications like Project and Visio. Upgrading is not straight forward, so ensure that you know what you are committing to so you can avoid costly rip and replace upgrades.

19 A few things to watch out for (we can help!) Be sure that your on premises infrastructure is at a functional level and software release that corresponds to Microsoft s compatibility matrix. Attempting to migrate to Office 365 with outdated on premises infrastructure can create significant issues that must be resolved prior to a staged migration or cutover.

20 Office 365 Mail migration

21 Migration options Migration IMAP migration Supports wide range of platforms only (no calendar, contacts, or tasks) Cutover Exchange migration Good for fast, cutover migrations No Exchange upgrade required on-premises Staged Exchange migration No Exchange upgrade required on-premises Identity federation with onpremises directory Not just migration Hybrid deployment Manage users on-premises and online Enables cross-premises calendaring, smooth migration, and easy off-boarding Exchange 5.5 Exchange 2000 IMAP migration X X Cutover migration Staged migration Hybrid Exchange 2003 X X X X* Exchange 2007 X X X X Exchange 2010 X X X Exchange 2013 X X X Notes/Domino GroupWise Other X X X 4

22 Cutover vs. Staged Cutover Cutover is designed for small/fast migrations to Office 365 As the name sounds it s an all at once move Limited to a maximum of 1000 mailboxes total Mailbox and address book data is synced from on-premises to Exchange Online using Outlook Anywhere (RPC over HTTPS) Staged Staged uses the same migration engine as cutover but in conjunction with Office 365 directory synchronization to allow you to move a few users at a time Mailbox data is copied via Outlook Anywhere Users/contacts and groups are synchronized via Directory Sync Exchange 2010 and later are not supported (because hybrid-based is used instead)

23 Cutover migration On-premises Exchange organization Office 365 Mailbox data via Outlook Anywhere (MAPI) Users, contacts & groups via Outlook Anywhere (NSPI) Existing Exchange environment (Exchange 2003 or later) 6

24 Staged migration On-premises Exchange organization Office 365 Active Directory synchronization Users, contacts & groups via Outlook Anywhere (NSPI) Mailbox data via Outlook Anywhere (MAPI) Office 365 Existing Exchange environment (Exchange 2003 or 2007) 7

25 Hybrid server roles On-premises Exchange organization Office 365 Active Directory synchronization Existing Exchange environment (Exchange 2007 or later) User, contacts, & groups via dirsync Office 365 Secure mail flow Exchange 2013 client access & mailbox server Sharing (free/busy, Mail Tips, archive, etc.) Mailbox data via Mailbox Replication Service (MRS) 10

26 Hybrid overview Delegated authentication for on-premises/cloud web services Enables free/busy, calendar sharing, message tracking & online archive Online mailbox moves Preserve the Outlook profile and offline folders Leverages the Mailbox Replication Service (MRS) Manage all of your Exchange functions, whether cloud or onpremises from the same place: Exchange Admin Center Authenticated and encrypted mail flow between on-premises and the cloud Preserves the internal Exchange messages headers, allowing a seamless end user experience Support for compliance mail flow scenarios (centralized transport) 9

27 How to pick a migration solution Migration solutions Cutover Staged Hybrid Organizational size in users small medium large Time for migration incl. planning <1 week 2 weeks 3 weeks several months Features none mailflow/galsync free/busy, archive in cloud 11

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29 What is Microsoft Azure? What is Azure? In short, it s Microsoft s cloud platform: a growing collection of complimentary services compute, storage, data, networking, and app that help you move faster, do more, and save money. But that s just scratching the surface

30 What is Microsoft Azure? It s IaaS + PaaS Azure is the only major cloud platform ranked by Gartner as an industry leader for both infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). This powerful combination of managed and unmanaged services lets you build, deploy, and manage applications any way you like for unmatched productivity. It s hybrid ready Some cloud providers make you choose between your datacenter and the public cloud. Not Azure. Its enterprise-proven hybrid cloud solutions give you the best of both worlds, expanding your IT options without added complexity. With Azure, data storage, backup, and recovery become more efficient and economical. It s also easier to build applications that span both on-premises and the cloud.

31 What is Microsoft Azure? It s open and flexible Azure supports any operating system, language, tool, and framework from Windows to Linux, SQL Server to Oracle, C# to Java. It puts the best of Windows and Linux ecosystems at your fingertips, so you can build great applications and services that work with every device. It s always up, always on You ll share the same enterprise-tested platform that powers Skype, Office 365, Bing, and Xbox. Azure offers a 99.95% availability SLA, 24x7 tech support, and round-the-clock service health monitoring. That s why more than 57% of Fortune 500 companies rely on Azure today. Live streaming Olympic events to online multiplayer online games

32 What is Microsoft Azure? It s economical and scalable Azure can quickly scale up or down to match demand, so you only pay for what you use. Per-minute billing and a commitment to match competitor prices for popular infrastructure services like compute, storage and bandwidth means you re always getting unbeatable price for performance. It s everywhere Azure runs on a growing global network of Microsoft-managed datacenters across 13 regions, giving you a wide range of options for running applications and ensuring your customers always get great performance. Azure is the first multinational cloud provider in mainland China and is continuing to expand to new regions around the globe.

33 Common Cloud Use Cases

34 Common High Value Cloud Use Cases On-premise Hybrid Cloud

35 Common High Value Cloud Use Cases Onpremise Hybrid Cloud Servers Servers BDR Appliance RetroFit StorSimple DR Saved VM State Cloud Cloud Data Data Cloud Data

36 Common High Value Cloud Use Cases Onpremise Hybrid Cloud Servers BDR Appliance Cloud data

37 Common High Value Cloud Use Cases Azure LOB Application On-premise Hybrid Cloud

38 Common High Value Cloud Use Cases Onpremise Hybrid Cloud Servers BDR Appliance Cloud data

39 Common High Value Cloud Use Cases StorSimple Cloud-Integrated Storage (CIS) Primary StorSimple Primary Volume Servers Servers Snapshot Cloud Snapshots to nearby cloud storage service region Cloud Clones to remote cloud storage region for DR RetroFit StorSimple

40 Sales Executive VP, Business Development

41 Hosted Exchange Online (Plan 1) Get business-class , shared calendars, 50 GB of storage space per user, and the ability to use your own domain name Spam and malware protection: Premium anti-malware protection and anti-spam filtering Active Directory integration: Manage user credentials and permissions. Support for Single sign-on (SSO) and synchronization with Active Directory Community and phone support: IT-level web support and 24/7 phone support for critical issues Guaranteed 99.9% uptime: Get peace of mind knowing that your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA)

42 Exchange Online (Plan 2) Hosted Get business-class , shared calendars, 50 GB of storage space per user, and the ability to use your own domain name Spam and malware protection: Premium anti-malware protection and anti-spam filtering Active Directory integration: Manage user credentials and permissions. Support for Single sign-on (SSO) and synchronization with Active Directory Community and phone support: IT-level web support and 24/7 phone support for critical issues Guaranteed 99.9% uptime: Get peace of mind knowing that your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA) Advanced Archiving and legal hold capabilities, plus unlimited storage

43 Office 365 (Plan E1) for Government Includes all features in Plan 1 & 2 Web conferencing: Conduct meetings over the web with HD video conferencing, screen sharing, and instant messaging Simple file sharing: OneDrive for Business gives each user 1 TB of personal storage they can access from anywhere and that syncs with their PC. Easily share files internally and externally and control who sees and edits them. Intranet sites for your teams: SharePoint sites provide workspaces with customizable security settings for individual teams within the organization Public website: Use your own domain name. No additional hosting fees.

44 Office 365 (Plan E3) for Government All features in Plan 1, 2 &3 Mobile apps: Access, edit, and view Word, Excel, and PowerPoint documents on ipad, iphone, Android phone, and Windows Phone. Use the OneNote, OWA, Lync Mobile, and SharePoint Newsfeed apps on most devices. Office applications: Subscription to Office for up to 5 PCs/Windows tablets/macs per user Advanced voice: Hosted voic support with auto attendant capabilities ediscovery Center: Tools to support compliance. Search across SharePoint sites and Exchange mailboxes.

45 Office 365 (Plan E3) for Government All features in Plan 1, 2 &3 Mobile apps: Access, edit, and view Word, Excel, and PowerPoint documents on ipad, iphone, Android phone, and Windows Phone. Use the OneNote, OWA, Lync Mobile, and SharePoint Newsfeed apps on most devices. Office applications: Subscription to Office for up to 5 PCs/Windows tablets/macs per user Advanced voice: Hosted voic support with auto attendant capabilities ediscovery Center: Tools to support compliance. Search across SharePoint sites and Exchange mailboxes.