Course Syllabus PADM Management of Health Care Agencies College of Public Service and Urban Affairs Tennessee State University

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1 Curse Syllabus PADM Management f Health Care Agencies Cllege f Public Service and Urban Affairs Tennessee State University Chester A. Rbinsn, D.P.A. Spring, 2008 Office (615) Tuesdays, 5:00p.m.-8:00p.m. Rm 216, Avn Williams Bldg I. Curse Descriptin This curse surveys the majr administrative appraches in public and private agencies that administer health prgrams. The ultimate gal f the curse is t assist students in understanding management principles in the American health care delivery system, including the rles f patients, third part insurance payers, and health care prfessinals. The curse presents cntemprary thinking abut management skills and cmpetencies, and hw management gets dne in health care rganizatins. The fcus is n (1) develping an understanding f management and rganizatinal prcesses which help r hinder successful task cmpletin (2) imprving interpersnal and diagnstic skills, and (3) develping an understanding f theretical knwledge related t rganizatinal design and behavir. II. III. Prerequisites Students are expected t have a wrking knwledge f rganizatinal and management principles acquired either thrugh experience within the business wrld, public sectr, r thrugh the cmpletin f apprpriate academic curses. Effective cmmunicatin skills at a level expected f thse wh have earned a bachelr's degree. Learning Outcmes: At the cnclusin f this curse students shuld have an understanding f the majr managerial cncepts that influence rganizatins in the health care sectr; behavir in rganizatins, alternative appraches t health care decisin-making, and majr leadership and management issues affecting health care rganizatins. While the primary audience is graduate students in health services administratin and management prgrams, the curse will als be useful t ther prfessinals wh will assume management respnsibilities r wh want t learn mre abut the rganizatin in which they will spend the majr prtin f their prfessinal lives. Specifically, the curse will enable students t: Relate the evlutin f classical and cntemprary managerial cncepts t health care rganizatins. 1

2 Identify the majr structural frces affecting the delivery f health services and understand hw these frces affect the rle f the health services manager. Understand hw t mtivate individuals t perfrm effectively in health services rganizatins. Understand the implicatins f current trends t the delivery f health care services. IV. Curse Methdlgy and Plicy The curse tpics will be cnveyed thrugh lectures, films, student presentatins, and grup discussins. Students are encuraged t participate extensively, t ask questins, express yur pinins, and t challenge ideas and cncepts. My teaching methdlgy attempts t tap the experience f students t emphasize the practical applicatin f theries in the real wrld. Als, I emphasize critical thinking, prblem slving, and reasning ver memrizatin. The intent is t prvide students with a practical understanding f management and human behavir by relating curse materials t acquired experience in health care rganizatins. V. Required Text Bks and Instructinal Materials One required textbk has been adpted fr this curse. Fr yur cnvenience, the bk is available thrugh the TSU Bk Stre. Bth new and used cpies f the bk are available. Other surces fr the bk include varius n-line and discunt bk venders. Stephen M. Shrtell and Arnld D. Kaluzny, Health Care Management, Organizatin Design and Behavir,5 th Editin, Delmar Thmpsn Learning, Albany, N.Y., [Nte: The 4 th editin f this bk is als acceptable] Suggested Supplemental Readings: Articles, case studies, newspaper clippings, and ther materials will be prvided r suggested by the instructr t enhance yur understanding f the curse wrk. VI. Assignments Percent f Grade 1. Examinatin # 1 30 % 2. Examinatin # 2 30 % 3. Examinatin # 3 30 % 4. Case Study Analysis 10 % Grading Scale: = A = C = B = D Belw 60 = F 2

3 The final grade is based n yur accumulative average fr all assignments. Sample grade calculatin: Examinatin # 1 78 x 30 % = 23.4 Examinatin # 2 95 x 30 % = 28.5 Examinatin # 3 82 x 30 % = 24.6 Case Study Analysis 97 x 10 % = 9.7 Ttal 86.2 = B 1. Case Study Analysis Yu will present yur analysis f a management case study t the class. A selectin f cases will be prvided that present a variety f prblems ranging frm minr difficulties encuntered in day-t-day management situatins t mre difficult prblems invlving management principles. 2. Examinatins - Three (3) examinatins are scheduled, ne at the cnclusin f each majr curse cmpnent. The examinatins will cver all curse material and assigned readings during their respective perids. Please nte that the examinatins may include assigned readings that have nt been specifically discussed during class. Students with an unexcused absence frm a scheduled examinatin may be subject t a 5% grade penalty n the examinatin. 3. Attendance - Students are expected t attend class n a regular basis. Please ntify the instructr if yu expect t be absent frm class. Accrding t the University s plicy, students wh d nt regularly attend class r stp attending class will be assigned a final grade f F r W (unfficial withdrawal). VII. Hnr Cde In rder t prmte a strnger sense f mutual respnsibility, respect, trust, and fairness amng all in the class, and with the desire fr greater academic and persnal achievement, the fllwing Cde f Hnr is ffered. The Hnr Cde specifically prhibits: 1. Cheating - The willful giving r receiving f an unauthrized, unfair, dishnest, r unscrupulus advantage in academic wrk ver ther students. This may be accmplished by any means what-s-ever, including, but nt limited t, theft, cpying frm anther student, and the unauthrized use f study aids, memranda, bks, data, r ther infrmatin. 2. Plagiarism - Presenting, as ne's wn the wrds, the wrk, r the pinins f smene else withut prper acknwledgment. 3. Lying - The willful and knwledgeable telling f an untruth r falsehd as well as any frm f deceit, attempted deceptin, r fraud in an ral r written statement relating t academic wrk. 4. Stealing - The taking r apprpriating, withut the right r permissin t d s, f academic r persnal pssessins with the intent t keep r t make use f wrngfully. 3

4 Schedule f Discussin Tpics and Assignments Nte: The fllwing is the general sequence f events fr each class sessin. This schedule is flexible and will be altered as necessary t enhance the learning experience. Date Tpic f Discussin Assignment January 15, 2008 January 22, 2008 January 29, 2008 Curse Overview and Class Intrductins Discussin f Curse Requirements Intrductin t Health Care Management Classical Management & Health Care Services Chapter 1 Organizatin Thery & Health Services Management Chapter 1 February 5, 2008 The Managerial Rle Chapter 2 February 12, 2008 Leadership: A Framewrk fr Thinking and Acting Chapter 4 February 19, 2008 Examinatin #1 February 26, 2008 Mtivating Peple Chapter 3 March 4, 2008 March 11, 2008 N Class Spring Break Mtivating Peple in Health Care Delivery - Cntinued March 18, 2008 Grups and Teams Chapter 6 March 25, 2008 Examinatin #2 April 1, 2008 Organizatinal Learning, Innvatin and Change Chapter 12 April 8, 2008 Creating and Managing Chapter 15 the Future April 15, 2008 Wrk & Organizatinal Design Chapters 7&10 April 22, 2008 Any Remaining Case Study Presentatins Final Examinatin (#3) 4

5 A: PAD.651 Mgt f Health Care Agencies.Syllabus.Spring 08 5

CRobinson29@tnstate.edu Jan 26, Feb 9, 23 March 1, 22 April 5, 19

CRobinson29@tnstate.edu Jan 26, Feb 9, 23 March 1, 22 April 5, 19 Curse Syllabus PADM 6530 Tpics in Administratin f Health and Human Services Prgrams Cllege f Public Service and Urban Affairs Tennessee State University Avn Williams Bldg Chester A. Rbinsn, D.P.A. Spring,

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