Enterprise Unified Communications Deployment: An EMC view into a comprehensive Microsoft-based Unified Communications solution
|
|
- Blaise Berry
- 7 years ago
- Views:
Transcription
1 Enterprise Unified Communications Deployment: An EMC view into a comprehensive Microsoft-based Unified Communications solution Richard Antonow, EMC Consulting Services Microsoft Infrastructure Practice Lead Copyright 2008 EMC Corporation. All rights reserved.
2 Agenda What is Unified Communications (UC)? Microsoft-based UC Architecture Overview Exchange Server 2007 Unified Messaging Office Communications Server 2007 Unified Communications Additional Considerations How EMC ties it all together Monitoring and maintaining VoIP How to Get Started Questions Copyright 2008 EMC Corporation. All rights reserved. 2
3 What is Unified Communications (UC)? Copyright 2008 EMC Corporation. All rights reserved. 3
4 Who Does Gartner See In the Marketplace? Microsoft Strengths Strong company, customer base Partnerships for telephony Common user interface, established user/customer base Microsoft Challenges New products Services for design/implementation require different skill sets Some new telephony functions are already being provided by others (as proven solutions) Copyright 2008 EMC Corporation. All rights reserved. 4
5 Microsoft Unified Communications Technologies and Calendaring Unified Messaging Software- powered VoIP IM and Presence On-premise and Hosted Conferencing Copyright 2008 EMC Corporation. All rights reserved. 5
6 Microsoft Unified Communications Benefits Unified Communications provides many benefits to reduce administrative overhead Able to manage all communications through one group Takes advantage of the investment in the Exchange infrastructure to support all communications services Unified Communications provides many benefits to increase information worker productivity Consolidating all information ( , voic , faxes, appointments, contacts) into one logical inbox Provides a consistent place to access valuable date either locally through Outlook, remotely via Active Sync, or from a traditional telephone Copyright 2008 EMC Corporation. All rights reserved. 6
7 Microsoft Unified Communications Architecture Copyright 2008 EMC Corporation. All rights reserved. 7
8 Microsoft Unified Communications VOiP Products Support for Native IP-PBX Hundreds of IP PBXs are supported Requires native Session Initiation Protocol (SIP) Optional T.38 protocol for inbound (outbound not currently supported) fax Can use IP Gateway devices to support legacy TDM PBX Provided through AudioCodes or Dialogic currently Currently 7 models tested and certified Hundreds of PBX s are supported with these gateways Full list of supported vendors is posted on the MS Website Copyright 2008 EMC Corporation. All rights reserved. 8
9 Microsoft Unified Communications Features Microsoft Exchange Server 2007 Innovative Unified Messaging experience Microsoft Office Outlook voice access Speech enabled auto attendant Office Communications Server 2007 Rich Presence with Microsoft Office Communicator Software-powered VoIP functionality with Office Communicator Conferencing (voice, video and content) Innovative Office Communicator device experience Innovative Office Communicator Mobile experience Copyright 2008 EMC Corporation. All rights reserved. 9
10 Microsoft Unified Communications Features Microsoft Exchange Server 2007 Innovative Unified Messaging experience Microsoft Office Outlook voice access Speech enabled auto attendant Copyright 2008 EMC Corporation. All rights reserved. 10
11 Exchange 2007 Unified Messaging Integration of , fax, and telephony into desktop, mobile and web clients One common inbox Voice mail access using Office Outlook Integration with existing PBX infrastructure Voice mail access using telephone Either native SIP or SIP/PSTN gateway Copyright 2008 EMC Corporation. All rights reserved. 11
12 Exchange 2007 Outlook Voice Access Use the telephone to manage , calendar, and personal contacts Access using telephone Listen to your s and appointments Re-schedule meetings using speech recognition Take action using speech recognition or touch tone Copyright 2008 EMC Corporation. All rights reserved. 12
13 Exchange 2007 Auto Attendant Speech enabled auto attendant Call main switchboard and search directory service using speech or touch tone Customizable interactive voice response (IVR) Direct access to your stored contacts Copyright 2008 EMC Corporation. All rights reserved. 13
14 Microsoft UC Exchange Architecture Copyright 2008 EMC Corporation. All rights reserved. 14
15 Microsoft Unified Communications Features Office Communications Server 2007 Rich Presence with Microsoft Office Communicator Software-powered VoIP functionality with Office Communicator Conferencing (voice, video and content) Innovative Office Communicator device experience Innovative Office Communicator Mobile experience Enhanced look and feel through Outlook Anywhere Copyright 2008 EMC Corporation. All rights reserved. 15
16 OCS 2007 Rich Presence Real-time status Immediate, visual presence representation (availability) Automatic presence status based on Office Outlook calendar information and login status Control presence status directly Streamlined communications from within applications Integral presence throughout 2007 Microsoft Office system Communicate and share content Extend LOB applications to access communications capabilities Copyright 2008 EMC Corporation. All rights reserved. 16
17 OCS 2007 Software Powered VoIP High quality VoIP Single click VoIP capabilities from within Office applications VoIP communications in the office, at home or on the road - Encrypted - No VPN required IM and video alongside Rich call management capabilities Easy to use and configure Intelligent call routing based on presence and Microsoft Office Outlook calendar Copyright 2008 EMC Corporation. All rights reserved. 17
18 OCS 2007 Conferencing Virtual meetings with integrated audio and video Ad-hoc or scheduled conferencing Real-time sharing of documents, applications, and media Revolutionary experience Active speaker detection and panorama views Record and playback meetings Copyright 2008 EMC Corporation. All rights reserved. 18
19 OCS 2007 Innovative OC Devices Extending the Office Communicator experience Personal computer, Web and mobile devices Dedicated communications devices Software for innovative IP phones Implementations design with embedded software Partners deliver production devices Copyright 2008 EMC Corporation. All rights reserved. 19
20 OCS 2007 Innovative Mobile Experience Office Communicator for Windows Mobile Rich Presence and location Secure instant messaging Access to corporate address book Integrated voice capabilities Click to dial using cellular while connected to a mobile network Copyright 2008 EMC Corporation. All rights reserved. 20
21 Microsoft UC OCS Architecture Copyright 2008 EMC Corporation. All rights reserved. 21
22 Unified Communications Additional Considerations Unified Administrative Model Unify Network/Telephony with Systems Groups Need to Optimize and Protect Greater than Ever Leverage key new features of Microsoft Augment design to fill gaps in business needs Operational Management will be key to success Troubleshooting/Problem Resolution Increased inter-dependencies Increased complexity Joining of two mission-critical systems Messaging Voice Copyright 2008 EMC Corporation. All rights reserved. 22
23 EMC Solutions for Microsoft Backup and Restore TimeFinder SnapView NetWorker Disk Library Backup Server Clients Exchange Servers SAN Security RSA SecurID Operational Management SMARTS for MS System Center Operations Manager SMARTS ADM SMARTS VoIP Management Operation Mgmt Server Virtualization Vmware MS Hyper-V Exchange Servers SAN Archiving and Compliance Centera Xtender Performance & Scalability Storage Symmetrix FC CLARiiON iscsi/fc NS Celerra VMware Business Continuity SRDF/A SRDF/S SRDF/CE MirrorView/S RecoverPoint Copyright 2008 EMC Corporation. All rights reserved. 23
24 Exchange Solution Reviewed Program (ESRP) Copyright 2008 EMC Corporation. All rights reserved. 24
25 Enterprise Monitoring/Management Copyright 2008 EMC Corporation. All rights reserved. 25
26 Enterprise Monitoring/Management Copyright 2008 EMC Corporation. All rights reserved. 26
27 Enterprise Monitoring/Management SC OPS Mgr 2007 SMARTS Mgmt Pack SC OPS Mgr 2007 SMARTS Mgmt Pack SMARTS VOiP Availability Mgr SMARTS VOiP Performance Mgr Copyright 2008 EMC Corporation. All rights reserved. 27
28 Microsoft UC Monitoring Management Microsoft Operations Manager/EMC SMARTS Superior Application Monitoring/Management Microsoft knows Microsoft best Monitoring built by product groups Superior Network Monitoring/Management Best of Breed network management solution Root Cause Analysis Integration between MS OpsMgr/EMC SMARTS Today bi-directional management Future Microsoft licensed SMARTS technology for Operations Manager EMC VoIP Management Suite Detailed and comprehensive management solution for VoIP infrastructure Components VoIP Availability Manager VoIP Performance Manager VoIP Performance Reporter Copyright 2008 EMC Corporation. All rights reserved. 28
29 EMC SMARTS/Operations Manager 2007 EMC Smarts Adds Network awareness to Operations Manager Microsoft System Center Operations Manager 2007 EMC Smarts Connector EMC forwards network root cause alerts and feeds topology view Synchronized alerts, status & resolutions Root Cause Analysis Model-Based Management Network Discovery Copyright 2008 EMC Corporation. All rights reserved. 29
30 EMC SMARTS/Operations Manager 2007 EMC Value- Add Plug-in Solutions EMC Root Cause Analysis Management Pack EMC Specialized Behavior Models Management Pack(s) Microsoft System Center Operations Manager End-to-End Service Management Best of Breed For Windows Management Packs Shared Behavior Models Partner Ecosystem Behavior Models Model-Based Management Copyright 2008 EMC Corporation. All rights reserved. 30
31 EMC Smarts VoIP Availability Manager Automated discovery and management of Cisco, Avaya and Nortel CS1K IPT environments User-configurable for multivendor environments Flexible correlation of service measurement events to infrastructure root-causes End-to-end management of VoIP infrastructure and services Copyright 2008 EMC Corporation. All rights reserved. 31
32 EMC Smarts VoIP Performance Manager Reduce downtime Manage resources more efficiently, easily Reduce administration of VoIP deployments End-to-end service assurance Copyright 2008 EMC Corporation. All rights reserved. 32
33 EMC Smarts VoIP Performance Reporter An easy-to-use, wizard-driven reporting solution for enterprises and Managed Service Providers alike to provide Vital information for key stakeholders Increase efficiency through automated report generation Improve planning and optimization of resource usage Better organization of reports for multiple customers Copyright 2008 EMC Corporation. All rights reserved. 33
34 How to Get Started Start with Building Block technologies: Active Directory Health Check Exchange Server 2007 OCS 2007 Build a Business Case Build with an eye toward business needs Recovery Availability Security Service SLA s (monitoring/management) Avoid Personal Productivity as primary benefit Focus on cost reduction/avoidance as primary Productivity as secondary benefit Learn how we did it at EMC: Case Study on Microsoft.com Case Study on Intel.com Copyright 2008 EMC Corporation. All rights reserved. 34
35 Copyright 2008 EMC Corporation. All rights reserved. 35
An EMC view into a comprehensive Microsoft-based Unified Communications solution
Enterprise Unified Communications Deployment: An EMC view into a comprehensive Microsoft-based Unified Communications solution Dustin Smith, EMC Global Services Copyright 2008 EMC Corporation. All rights
More informationSam Cavaliere. Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860
Sam Cavaliere Unified Communications Solutions Sales Professional Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860 Agenda Define UC Foundation for Communications Demo Wrap up Q&A Confusing,
More informationReduce Mobile Phone Expense with Avaya Unified Communications
Reduce Mobile Phone Expense with Avaya Unified Communications Table of Contents Section 1: Reduce Inbound Minutes... 2 Section 2: Reduce Outbound Minutes... 3 Section 3: Take Greater Advantage of Free
More informationWiley Publishing, Inc.
by Tony Bradle Foreword by Eric Swift General Manager, Unified Communications, Microsoft Corporation WILEY Wiley Publishing, Inc. Table of Contents O O O O O» @ O O O «O #» O O * O O O O O O O O O 0 O»
More informationSoftware-Powered VoIP
Software-Powered VoIP Ali Rohani Anthony Murphy Scott Stubberfield Unified Communications Architecture Core Scenarios UC endpoints QOE Monitoring Archiving CDR AOL Public IM Clouds Yahoo Remote Users MSN
More informationUntangle communication complexity with ShoreTel s brilliantly simple solution
Untangle communication complexity with s brilliantly simple solution 2 UNTANGLING COMPLEXITY Untangle complexity Change is a constant today. The Internet has transformed business into an always-on world
More informationAnthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead
Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started
More informationSal Fernando Chief Technical Architect EMC Enterprise Solutions Group AP/J
Sal Fernando Chief Technical Architect EMC Enterprise Solutions Group AP/J 1 Virtualizing your Infrastructure Sal Fernando Chief Technical Architect EMC Enterprise Solutions Group AP/J 2 Did you know?
More informationEvent Services Company Stays Connected with Unified Communications Solution
Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services
More informationTaking VoIP to the Next Level What else can VoIP do for you?
Taking VoIP to the Next Level What else can VoIP do for you? Steve Fletcher Chief Information Officer Parker Poe Adams & Bernstein LLP Carlos Rodriguez Network Manager Nexsen Pruet, LLC Agenda Unified
More informationAvaya IP Office Platform
Avaya IP Office Platform A perfect fit for your small business needs The Avaya IP Office Platform is a highly modular telephone system designed specifically for small businesses. The award-winning IP Office
More informationAvaya Unified Communications Can Reduce Cell Phone Expenses
WHITE PAPER Avaya Unified Communications Can Reduce Cell Phone Expenses June 2008 Table of Contents Introduction... 1 Section 1: Reduce Inbound Minutes... 1 Section 2: Reduce Outbound Minutes... 2 Section
More informationFrustrated with your current NON-unified communications
Frustrated with your current NON-unified communications solution want to know how to transform and innovate your existing investment? Troy Roberts General Manager AUS/NZ CallTime Solutions Opening Question
More informationWindstream Integrated Services Group. 2011 Avaya Inc. All rights reserved. 1
Integrated Services Group 2011 Avaya Inc. All rights reserved. 1 Who is Integrated Services Group (ISG)? Leading integrator specializing in building and delivering unified communication solutions by integrating
More informationHow should an enterprise move toward Unified Communications?
WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony
More informationFive Hosted VoIP Features
Five Hosted VoIP Features WHITEPAPER: five hosted VOIP FEATURES that will change your business www.megapath.com get ready to transform your business Advantages such as cost savings, enhanced mobility and
More informationSolutions. Unified Communications Answering the Call for Greater Collaboration and Productivity
Solutions Unified Communications Answering the Call for Greater Collaboration and Productivity Unified Communications The typical user can save up to 30 minutes a day by being able to manage their voicemail,
More informationCITY OF OAK CREEK VoIP Telephone System Addendum
CITY OF OAK CREEK VoIP Telephone System Addendum Important Dates: RFP Documents available April 24 th, 2015 Pre Bid Walkthrough None Last Day for Questions May 6th, 2015 4:00 p.m. CST Last Addendum Issued
More informationUnified Communications and Desktop Integration
S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent
More informationUnified Communications In the Manufacturing Industry
Unified Communications In the Manufacturing Industry Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing
More informationHP Microsoft. Unified Communications & Collaborations. Francisco Martinez. Alfredo Alvarez. UC Architect Microsoft. Solutions Architect HP Networking
HP Microsoft Unified Communications & Collaborations Francisco Martinez UC Architect Microsoft Alfredo Alvarez Solutions Architect HP Networking 2011Hewlett-Packard Development Company, L.P. The information
More informationUnified Communications. Comprehensive upgrade to the voice services for PBC
Unified Communications Comprehensive upgrade to the voice services for PBC 1 Project Initiation Request for funding/bcc approval 1 Evaluation Methodology ISS developed lab criteria and testing methodology
More informationHow to Determine TCO for IP Telephone Systems
How to Determine TCO for IP Telephone Systems HOW TO DETERMINE TCO FOR IP TELEPHONE SYSTEMS 2 INSIDE: 3 4 5 6 7 8 9 10 11 12 Getting Started What is TCO for UC? Count up Operational Costs Consider the
More informationWin with IBM and Avaya in Unified Communications Solutions
Win with IBM and Avaya in Unified Communications Solutions James Sia Director, UC Business Development jsia@avaya.com Footer area 2009 Companies are looking at Unified Communications NOW! UC functionality
More informationeircom unified communications solutions giving your teams the power to deliver
eircom unified communications solutions giving your teams the power to deliver In a fast-moving world, information is power Business today moves fast: If your teams can t easily access the right resources
More informationPlans Comparison. 855.900.KUMO (5866) sales@joinkumo.com. sales@joinkumo.com www.joinkumo.com 855.900.KUMO
Plans Comparison 855.900.KUMO (5866) sales@joinkumo.com Page 1 of 5 Elevate your business with scalable solutions and accessible services in the cloud. ON-DEMAND FLEXIBILITY Fully On-Demand Cloud Services
More informationAnthony Caragol Gonzalo Escarrá
Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology
More informationCloud Communication & CEBP
Dennis Fang Cloud Communication & CEBP Avaya Aura and Avaya ACE Overview Avaya Taiwan/HK SE Manager Agenda Avaya Company Profile Cloud Communication by Avaya Aura Communication and Business Process Integration
More informationTelephony and collaboration made easy
Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device
More informationAccelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
More informationDeploying SIP Phones into Unified Communications Solutions with the Dialogic Media Gateway Series
Communication is an important part of business enterprises, and many are adopting Unified Communications (UC) solutions to improve business processes and enhance communications. These UC solutions typically
More informationLotus Sametime Unified Telephony
Lotus Sametime Unified Telephony Telephony Integration An IBM Proof of Technology 2010 IBM Corporation Agenda IBM Software Telephony Integration Strategy : Two different approaches Telephony Vendor plug-ins
More informationWith HD quality Full transparent networking features And on-demand capacity enhancements
Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP
More informationThe Avaya Aura Platform Bringing the Era of Engagement to today s enterprise
The Avaya Aura Platform delivers a different approach to engaged communications, transforming traditional, singlepurpose solutions for voice, video, e-mail and instant messaging into a true multimedia,
More informationUNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface
UNIFIED COMMUNICATION COMPARISON GUIDE Unified Messaging, Mobile Integration & Unified User Interface Introduction Unified communications is one of the most promising and powerful business technologies
More informationAccelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
More informationCisco Unified Intelligent Contact Management Enterprise 7.2
Cisco Unified Intelligent Contact Management Enterprise 7.2 Cisco Unified Intelligent Contact Management Enterprise-an integral component of the Cisco Unified Communications system-delivers an integrated
More informationIP Office New Release Event. April 15, 2015 Ameristar Casino
IP Office New Release Event April 15, 2015 Ameristar Casino About STL Communications Software and Services Company 25 Years Old We Specialize in All Avaya and Complimentary Solutions Platinum Partner Rated
More informationWHITE PAPER. Deploying Mobile Unified Communications for Avaya
WHITE PAPER Deploying Mobile Unified Communications for Avaya Table of Contents 1. Introduction...3 2. What are the drivers for deploying Mobile Unified Communications?... 3 3. What factors influence which
More informationUNIFIED COMMUNICATIONS AND THE POWER OF SUCCESS:
UNIFIED COMMUNICATIONS AND THE POWER OF SUCCESS: UNDERSTANDING THE UNIFIED COMMUNICATIONS, TELEPHONY AND COLLABORATION by Nate Ulery What is Unified Communications (UC)? How can a UC solution affect an
More informationHow To Deploy Cisco Jabber For Windows 2.5.1 On A Server Or A Network (For A Non-Profit) For A Corporate Network (A.Net) For Free (For Non Profit) For An Enterprise) Or
Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based
More informationipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution
ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration
More informationplantemoran.com Understanding & Applying Unified Communications
plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM
More informationOpenScape Business. Customer Presentation. Siemens Enterprise Communications. Presented by: Name. Page 1. OpenScape Business.
Siemens Enterprise Communications OpenScape Business Customer Presentation Presented by: Name Page 1 March 2013 Agenda SMB Market Trends and Challenges The Answer One Architecture UC Solution and Features
More informationA Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications
A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications TRANSITION + TRANSFORM CONTENTS THE STATE OF THE INDUSTRY This guide outlines
More informationThe all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall Summary Think for a moment about inter-office communications.
More informationImplementing Live Meeting with Microsoft Office Communications Server 2007
Implementing Live Meeting with Microsoft Office Communications Server 2007 Product Group - Enterprise Dell White Paper By Ananda Sankaran Farrukh Noman April 2008 Contents Introduction... 3 Microsoft Office
More informationMyCloud Dedicated Unified Communications (UC) Transforming Business Communications
MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within
More informationClients for Unified Communications
Mobile Collaboration with Avaya one-x Clients for Unified Communications Avaya one-x clients deliver a softwarebased user experience that lets you easily deploy consistent mobility and communications strategies
More informationCONVERGEONE + INTERACTIVE INTELLIGENCE
CONVERGEONE + INTERACTIVE INTELLIGENCE Fusing People, Technology, and Strategy OUR COMPANY We are a Platinum Elite partner As a leading global provider of best-in-class communications solutions and services,
More informationEnd-to-End Infrastructure Solutions
End-to-End Infrastructure Solutions Thakral One www.thakralone.com www.thakralone.com 1 Agenda 1 2 3 Maximizing Infrastructure Investments End-to-End Infrastructure Solutions Thakral One and Our Value
More informationWhitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options
Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Document Summary This document provides information on several integration scenarios
More informationCisco Unified CallConnector for Microsoft Windows
for Microsoft Windows Cisco Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more
More informationBy 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).
Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications
More informationPolycom Solutions For Microsoft Unified Communications ETK networks Technical Workshop 2011 Michael Ott, Distribution Manager DACH
Polycom Solutions For Microsoft Unified Communications ETK networks Technical Workshop 2011 Michael Ott, Distribution Manager DACH The UC&C Journey PBX s IP telephony and VOIP trunking Business productivity
More informationMICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution
MICROSOFT LYNC SOLUTIONS Unifying Communications with the Active Communications Solution CONTENTS 1 Who are VideoCentric? 2 What is Unified Communications? - How can UC help my company? 3 What sorts of
More informationDelivering the right contact center solution for your business
Delivering the right contact center solution for your business G ENESYS AN ALCATEL LUCENT COMPANY ACCESS GROUP About Access Access Group is a name that is synonymous with great service offerings. Be it
More informationAvaya plus Skype for Business: The Best of Both Worlds
Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for
More informationHosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon
Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon Summary Think for a moment about how many times each day
More informationUNIFIED COMMUNICATIONS
DISCOVER UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS Collaborate. Communicate. Unify. It s no secret. The smartest companies have discovered a way to converge the resources of their business applications
More informationFabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov
Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp Fabrizio.volpe@gmx.com http://www.linkedin.com/in/fabriziov Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint,
More informationStep into the next level of office communication
Step into the next level of office communication Agenda ConVox Hosted IP-PBX Hosted IP-PBX v/s PBX comparison Setup comparison Comprehensive Features Admin Features Screen shot Summary of benefit comparison
More informationezuce Uniteme TM Unified Communications for the Enterprise ezuce Inc. 2015
ezuce Uniteme TM Unified Communications for the Enterprise ezuce Inc. 2015 TABLE OF CONTENTS Unified Communications for the Enterprise Introduction User Centric Unified Communications Origin Platform Overview
More informationSolutions Brief for Financial Institutions A Solutions Brief By Shoretel
Solutions Brief for Financial Institutions A Solutions Brief By Shoretel S O L U T I O N S B R I E F S SOLUTIONS BRIEF FOR FINANCIAL INSTITUTIONS For financial institutions, change is constant increasing
More informationMicrosoft Response Point
Small business communication made easy. Introducing Microsoft Response Point, ground-breaking phone system software created specifically for small businesses with up to 50 employees. Loaded with advanced
More informationEMC DATA PROTECTION ADVISOR
EMC DATA PROTECTION ADVISOR Unified Data Protection Management ESSENTIALS Built to meet the data protection requirements of the cloud computing era Single, unified solution provides end-to-end visibility
More informationWhat s New in Interwise Connect V7
What s New in Interwise Connect V7 Interwise has been providing leading conferencing and collaboration solutions to enterprises worldwide for 10 years. In that time, a number of world-class, forward-thinking
More informationDeployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled
White Paper Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled Abstract This white paper describes the procedure to enable Microsoft peer to peer calling
More informationIntroducing Cisco Voice and Unified Communications Administration Volume 1
Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your
More informationSales Guide Real Business Benefits with Samsung
Real Business Benefits with Samsung Samsungbusiness.com Sales Guide IP Phones Unified Communications to fit your budget with no compromise. Large, clear screens deliver relevant information direct to your
More informationHostNet Business Services Solutions
! Always On! Always Available! Always Reliable! From Your Hometown Communications Company Michigan Broadband Services HostNet Business Services Solutions HostNet is based on the award winning defacto standard
More informationCisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.
Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion
More informationMaximize Your Virtual Environment Investment with EMC Avamar. Rob Emsley Senior Director, Product Marketing
1 Maximize Your Virtual Environment Investment with EMC Avamar Rob Emsley Senior Director, Product Marketing 2 Private Cloud is the Vision Virtualized Data Center Internal Cloud Trusted Flexible Control
More informationSelling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10
Selling Strategies and Future Direction for NetVanta Unified Communications Solutions Samir Kakkar IPT/UC Product Manager 11/16/10 2 Why are we here today? Selling strategies for NetVanta Unified Communications
More informationHow To Get A Phone Service For Free
1900 Wright Place, Suite 250 Carlsbad, CA 92008 (888) 441-4466 The Future of Phone Systems What features to look for in 2015 2014 Business.com Media, Inc. All Rights Reserved. The Future of Phone Systems:
More informationThe FUTURE is calling.
The FUTURE is calling. Wave IP 2500 IP Business Communications Solution for Small Business X THE FUTURE IS CALLING. HOW DO YOU PLAN TO RESPOND? Cost-effective Scalable Migration-friendly Embedded Voice
More informationHow To Get A Phone For Your Business
Unified Communication Solutions Helping Business Connect, Collaborate and Win IP PHONE SYSTEMS FOR YOUR BUSINESS BOTTOM LINE efficient reliable highly integrated scalable Return on Investment Lowest Total
More informationVitalPBX. Hosted Voice That Works. For You
VitalPBX Hosted Voice That Works For You Vital Voice & Data s VitalPBX VVD Hosted PBX solutions provide you with the stability of a traditional telephone PBX system and the flexibility that only a next
More informationDate: May 1, 2009. Unified Communications Strategic Planning
Date: May 1, 2009 Unified Communications Strategic Planning Date: January, 2012 Table Of Contents 1. Executive Overview... 2 2. Strategic Planning Tool... 3 3. Identify Communication Requirements... 4
More informationUCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools
UCStrategies.com and UniComm Consulting UC RFP Template Solution Description Advanced UC Productivity Tools The Unified Communications (UC) RFP Template Toolkits focus on the new solutions that are enabled
More informationLukas Keller Unified Communications Business Lead Microsoft Western Europe. Unified. Simplified.
Lukas Keller Unified Communications Business Lead Microsoft Western Europe Early Customer Adoption Partners Ready A growing ecosystem Performance of Hardware Broadband, Mobility, Form Factors Digitization
More informationHosted PBX Solutions
Hosted PBX Solutions Hosted PBX Solution Reduce Cost Manage Voice & Private Internet Eliminate Legacy PRI & PBX/KEY System Increase & Decrease Users Seats Solution Redundancy in Cloud Reduce Power & Space
More informationA Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications
A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications TRANSITION + TRANSFORM This guide outlines a framework to address the
More informationDigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV
DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the
More informationEMC Integrated Infrastructure for VMware
EMC Integrated Infrastructure for VMware Enabled by EMC Celerra NS-120 Reference Architecture EMC Global Solutions Centers EMC Corporation Corporate Headquarters Hopkinton MA 01748-9103 1.508.435.1000
More informationOVERVIEW Intelligent Communication Solutions for Automotive Dealerships
OVERVIEW Intelligent Communication Solutions for Automotive Dealerships Avaya IP Office the Intelligent Communications solution for today s small and midsize auto dealers avaya.com 2 Millions of users
More informationSuperior Systems. Feature highlights include:
Telephony Solutions Superior Systems Mother Technologies has been a Unify partner since 2002. Consistently innovative, Unify (formerly Siemens Enterprise Communications) manufacture the very best in telephony
More informationDeploying, Configuring, and Administering Microsoft Lync Server 2010
Course 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Page 1 of 9 Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course 10533: 4 days; Instructor-Led
More informationIntroducing Cisco Unified Communications Express
CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.
More informationACS Express for Office365
ACS Express for Office365 The Office 365 Gateway Active Communications Europe Over 20 years of experience Unified Messaging and Communication Experts Microsoft ISV Partner Unified Communications Offices
More informationVoIP Logic Platform Feature SIP Trunking
VoIP Logic Platform Feature SIP Trunking VoIP Logic Platform: Feature SIP Trunking Feature SIP Trunking is the most versatile and effective of the SIP Trunking platform options for VoIP Logic s Service
More informationDejan Foro dejan.foro@exchangemaster.net
Dejan Foro dejan.foro@exchangemaster.net Speaker 14 years of years of experience with MS technologies MCP, MCP+I, MCSE NT40, MCSE+I, MCSE 2000, MCSE 2000:Messaging, MCSA 2003, MCSA 2003:Messaging, MCSE
More informationWhite paper: Multi-vendor IP telephony management: challenges and solutions
White paper: Multi-vendor IP telephony management: challenges and solutions May 2007 By Integrated Research An increasing number of enterprises are faced with the challenge of supporting and maintaining
More informationBenefits of Using Microsoft UC Solutions for Education
Microsoft s UC Solution for Edu Carl Kishel Technology Strategist Microsoft Education What is Microsoft UC? Email and Calendar Integrated Voicemail (Unified Messaging) Enterprise Voice/Telephony, IM, Presence,
More informationMCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003:
MCSE SYLLABUS Course Contents : Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: Managing Users, Computers and Groups. Configure access to shared folders. Managing and Maintaining
More informationAllen Abrahamson Microsoft Communications Specialist State and Local Government aabraham@microsoft.com
Allen Abrahamson Microsoft Communications Specialist State and Local Government aabraham@microsoft.com Collaboration Portals Streamlined processes Content management Business intelligence Search Word
More informationUnderstanding the Benefits of Unified Communications
Understanding the Benefits of Unified Communications Overview Increasing operating efficiencies is more important than ever in today s business. Competitive pressures force organizations to improve processes
More information