Unified Communications In the Manufacturing Industry

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Chastity Brooks
8 years ago
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1 Unified Communications In the Manufacturing Industry

2 Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing Summary and Next Steps

3 People Drive Business Outcomes Develop Customer Relationships Drive Innovation Improve Operations Build Partner Connections

4 Trends in Manufacturing

Key Business Challenges Global competition Cyclical markets Downward pricing Regulatory compliance Complex outsourcing models Economic Crisis Pressures to

5 Key Business Challenges Global competition Cyclical markets Downward pricing Regulatory compliance Complex outsourcing models Economic Crisis Pressures to REDUCE COSTS Manufacturing squeeze Pressures to INNOVATE Constant stream of new products Demanding customers Competitive differentiators Complex design chains

REDUCE COSTS Manufacturing squeeze Pressures to INNOVATE Constant stream of

6 Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing Summary and Next Steps

Business Productivity Infrastructure Unified Communications Microsoft Unified Communications technologies use the power of software to help streamline communications

7 Business Productivity Infrastructure Unified Communications Microsoft Unified Communications technologies use the power of software to help streamline communications between people and organizations, regardless of medium, platform, device, or location. More Innovation More Productivit y Software Foundation More Choice Reduced Cost

communications between people and organizations, regardless of medium, platform,

8 Microsoft Unified Communications Functional Components Clients Office Communicator Web Browser LOB Applications Unified Messaging IM/Presence Voice/VDO Conferencing Telephony

9 Do what your phone did and what your phone didn t Experience optimized for Voice Lightweight Easy Functionality to meet All Voice Needs Rich Call Control Voic and Message waiting Indication Call Forwarding Settings Additional Functionality Instance Message Presence, Note

Needs Rich Call Control Voicemail and Message waiting Indication

10 Microsoft Office Live Meeting Active speaker Meeting screen Recordin g options List of resource s Agenda contents A 360-degree, panoramic video Presentation tools

11 Microsoft Unified Communication Market Momentum

12 Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing Summary and Next Steps

14 Unified Communications in Action Enabling a high-velocity value chain What Did We See? Availability with Presence IM from Windows Mobile device IM attachments SAP Supply chain data integrated in SharePoint dashboard Live Meeting with RoundTable video VoIP audio conferencing (call control, muting) Rights protection: controls SharePoint access and intellectual property in Unified Messaging to send a fax to Outlook inbox

in SharePoint dashboard Live Meeting with RoundTable video VoIP audio conferencing (call control, muting)

Collaborative Product Development Product innovation and quality for globally distributed product development and manufacturing Use Case Automotive Manufacturer Business Drivers Improve product

16 Collaborative Product Development Product innovation and quality for globally distributed product development and manufacturing Use Case Automotive Manufacturer Business Drivers Improve product innovation and quality Increase distributed workforce efficiency Increase success rate and reduce cost of new product launches KPIs Time to market for new product Product defect resolution time and cost Product launch deadlines met Product launch success benchmarks Business Benefits Reduced costs and leveraged expertise with distributed innovation and manufacturing Reduced defect resolution from days to hours with global workday Synchronized global process activities Improved ROI of new product introduction Live Communications Server enables us to cover our real-time collaboration scenarios, helps us resolve the thorny problem of security...and interacts with the other Microsoft collaborative tools. Volvo IT Claude Chanel, Technical Manager of Collaborative Products

cost Product launch deadlines met Product launch success benchmarks Business Benefits Reduced costs and leveraged expertise with distributed innovation and manufacturing Reduced defect resolution

17 Delivering Business Value Success across industries

18 Microsoft's Unified Communications Broad partner ecosystem

Map Your Infrastructure Journey Simplify working together with Unified Communications Basic e-mail with no calendar Public or no IM Sporadic Web

unification of communication channels Mobile devices access PC-IP Telephony Unified messaging Softwarepowered VoIP Seamless communication across the

19 Map Your Infrastructure Journey Simplify working together with Unified Communications Basic with no calendar Public or no IM Sporadic Web conferencing; separate audio PBX phone Standard platform for secure and IM Presence in desktop applications IP telephony pilots Increasing unification of communication channels Mobile devices access PC-IP Telephony Unified messaging Softwarepowered VoIP Seamless communication across the firewall Federation of communication information and policy IT is a cost center IT is a more efficient cost center IT is a business enabler IT is a strategic asset

Map Your Infrastructure Journey Simplify working together with Unified Communications Basic Standardized Rationalized Dynamic E-mail/Calendaring From basic Web-based e-mail to secure anywhere access

20 Map Your Infrastructure Journey Simplify working together with Unified Communications Basic Standardized Rationalized Dynamic /Calendaring From basic Web-based to secure anywhere access Instant Messaging and Presence From free, public IM to presence information integrated into applications across the supply chain Voice From traditional PBX phones to software-powered VoIP Conferencing From sporadic Web conferencing to enterprise-class, multimedia conferencing

free, public IM to presence information integrated into applications across the supply chain Voice From traditional

Building a UC Foundation Deploying Unified Communications with BPIO Basic Standardized Rationalized Dynamic E-mail/Calendaring The e-mail, calendar,

21 Building a UC Foundation Deploying Unified Communications with BPIO Basic Standardized Rationalized Dynamic /Calendaring The , calendar, and unified messaging server Instant Messaging and Presence Voice The real-time communications server Conferencing The premier Webconferencing service

22 Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing Summary and Next Steps

Summary Microsoft's Unified Communications platform these compelling advantages: Streamline communications for end users with Presence awareness, users can find the right person quickly then click to

23 Summary Microsoft's Unified Communications platform these compelling advantages: Streamline communications for end users with Presence awareness, users can find the right person quickly then click to communicate in the best way, whenever and wherever the work demands it. Increase operational efficiency deploying and managing the platform is easier and less expensive, reducing IT overhead costs for providing a complete communication environment Provide built-in protection against security threats and compliance. Build a future-ready foundation reduce communications silos and build an integrated platform that leverages existing infrastructure (telephony, messaging, Office) and adapts to you changing business needs.

Next Steps Try out Microsoft s Unified Communications technologies Evaluate Communications Investments Holistically Messaging, telephony, IM, video/web conferencing Single identity and managed

microsoft.com/en-us/evalcenter/bb684921.aspx Free hosted demo try complete end user experience from mobile to web to Outlook 2007 https://signmeup.exchange2007demo.com UC Product trials http://www.

24 Next Steps Try out Microsoft s Unified Communications technologies Evaluate Communications Investments Holistically Messaging, telephony, IM, video/web conferencing Single identity and managed directory Put the person at the center of your focus Evaluate the Microsoft Platform Evaluate Microsoft Office Communications Server 2007 and Microsoft Office Communicator Free hosted demo try complete end user experience from mobile to web to Outlook UC Product trials Free pre-installed Exchange virtual machines Free full trial Exchange download Learn more, go to

2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S.

Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the

25 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Offering Instant Messaging (IM)

The Common Microsoft Communication Communications SilosOffering Common Communication Silos Microsoft Communications Offering Instant Messaging (IM) Video Conferencing Voice Mail Telephony and Voice Mail