Dejan Foro

Transcription

1 Dejan Foro

2 Speaker 14 years of years of experience with MS technologies MCP, MCP+I, MCSE NT40, MCSE+I, MCSE 2000, MCSE 2000:Messaging, MCSA 2003, MCSA 2003:Messaging, MCSE 2003, MCT Microsoft Exchange MVP Founder of Exchange User Group Europe Still new to Office Communications Server 2007

3 Agenda Introduction New features and user experience Server architecture deployment Exchange 2007 integration Telephony integration Additional resources 3rd party tools, web sites, communities, books, webcasts... Q&A

4 Presentation dowlnoad This presentation will be available for download from: My web site: Swiss IT Pro Web site:

5 Unified Communications Exchange 2007 Office Communications Server 2007 Phone system

6 Office Communications Server 2007 Presence Instant messaging Multipart Voice/video conferencing VoIP Telephony Web conferencing

7 The family Office Communications Server 2007 Office Communicator 2007 Communicator Web Access Communicator Mobile

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9 Presence Presence state Automatic presence change Exchange calendar and Out Of Office messages info Telephone conversation in Communicator Web conferece PowerPoint presentation running Manually by user Contact taging ( let me know when Hans is available ) Presence leves (different amount of information displayed to different groups of users) Presence note

10 Presence

11 Instant messaging Send group IM to Exchange distribution groups Add AD distribution list as contact Easy transition from 1:1 IM conversation (peer to peer) to multipart audio and video (server based) IM Filtering Contact grouping Emoticons

12 Instant Messaging File transfer Escalation to a phone call or web conferencing Roaming contact list and settings Missed calls and IM indicator

13 Instant Messaging

14 Instant Messaging

15 Instant Messaging Up to 100 concurent IM users in a session Distribution list with up to 1000 members can be expanded

16 Telephony Voice telephone conversations PC to PC PC to phone Phone to PC Over NAT and firewalls Avoiding VPN access and long distance telephone costs Does not require existing telephone system to be replaced

17 Telephony Call Management capablities Deflect Forwarding No answer, Based on presence Based on Outlook working hours... Call Forking (simultenieous ring on multiple devices) Call Transfer (personal or to another person) Call Waiting Remote call control Easy switch to conference call, etc.

18 Telephony

19 Telephony -new gadgets

20 Telephony -new gadgets

21 Telephony Least cost routing Mixing of VoIP and telephony callers in a single audio conference not supported (they can be mixed on Live meeting hosted service) Echo cancellation is missing

22 3rd party plugin for Communicator Estos Phone tools for Communicator Features: Hotkey-Dialing TAPI Service Provider for outgoing calls Free

23 Web conferencing Problems with classical web conferencing today Expensive Limited availability of conferencing rooms Inaccessible to home office or mobile workers Separate reservation of phone system required

24 Web conferecing Web conferencing with OCS 2007 From end-user PC Cheap equipment (web camera and microphone) Always available Accessible from home

25 Web conferencing Scheduled or unscheduled Scedule from Outlook Ad hoc - from Communicator or any Office application Edge conferencing server External users without AD account can be invited Federated users can connect from outside and act as presenters

26 Web Conferencing

27 Web conferencing Two-way VOIP audio support Microsoft Round Table support /active speaker detection Mulitparty voice and video Up to 250 participants in a single session

28 Web conferencing Rich funcitionality Annotations, whiteborad, Applicaiton/desktop sharing, video sharing, Web page sharing, audience polling, client side recording, sending invitations to additional participats, snapshots, handouts...

29 Web Conferencing Roundtable device Price approx USD + PC under the table

30 Communicator Web Access Presence, IM supported Telephony and conferencing not supported

31 Communicator Web Access

32 Communicator Mobile Look and feel like the desktop one 4 editions: Windows Mobile 5 Windows Mobile 6 Smartphone PocketPC editions

33 Office integration Conversation history details for IM and phone calls can be kept in Outlook Taking notes in OneNote

34 User Administration

35 User Administration

36 User Administration

37 User Administration

38 User Administration

39 User Properties

40 User administration

41 Client Administration Communicator clients can be configured through Group Policy.Adm file on the Communicator CD

42 Server side

43 Editions Standard Rolls on one server SQL 2005 Express Up to cca 5000 IM users Enteprise Rolls can be hosted on separate machines SQL 2005 server Server Pools, front-end backend, load balancing, clustering Editions are identical in terms of functionality

44 The server roles Standard Edition Server components Front End Server (which includes both the IM Conferencing Server and Telephony Conferencing Server) Web Conferencing Server A/V Conferencing Server Web Components Server Microsoft SQL Server 2005 Express Edition with Service Pack 2 is also installed if you do not already have it installed on the computer.(full SQL Server with the Enterprise edition)

45 Additional Roles Archiving and CDR server Edge Server Mediation Server Communicatior web access

46 Things to have before starting setup Windows Server 2003 SP1 Domains in Windows 2003 native mode DNS IIS with ASP Certificate Authority Schema admin rights, Schema Master DC enabled for remote schema extending

47 Setup phases Active Directory schema preparation Adds attributes to the AD Forest Preparation Creates universal groups for services and administrators Domain Preparation Adds needed rights Administration delegation Server administration User administration Read-only administration Setup of the server Digital certificate configuration

48 Setup

49 Configuring telephony

50 Integrating with telephony

51 IP gateway manufacturers Audiocodes Wide range of models Starting from approx 300 USD for entry level AudioCodes MP-114 model Dialogic Devices channels Price range approx EUR Quintum Ferrari html?L=

52 Media gateway vendors OCS Hardware Partners Microsoft Unified Communications Open Interoperability Program

53 Phone system for playing

54 3rd party Estos Metadirectory Integration of contact data other than AD or Outlook contact CRM, ERP... Shows in Communicator as an additional tab

55 Through the firewall

56 Bandwith requirements Kbps Data 56 Voice 80 Video 350 Round Table 350 Approximate measure, can vary depedning on number of participants, Audio codecs used, camera video capabilities etc.

57 Exchange 2007 integration Voice mailbox Indicator Getting oof message from Exchange Getting availability from exchange Outlook integration

58 Federation 2 models With public IM systems (AOL, Yahoo!, Windows Live) -additional licencing required With partner organisations using OCS additional licencing not required included with OCS licencse Technical details -Office Communications Server 2007 Edge Server Deployment Guide

59 Server Administration Support for retention policies Active Directory integrated authentication External access with encryption Archiving for IM Archiving content of web conferences Call Data Records for telephony Restricting functions like document exchange, external access, phone restrictions IM filtering

60 Server Administration

61 Tools & downloads Resource Kit Tools Web Scheduler Best Practices Analyzer VoIP Test Set Deployment Validation Tool Office Live Meeting 2007 Client Conferencing Add-in for Microsoft Office Outlook

62 Resource Kit Tools

63 Monitoring Management pack available for MOM 2005 Office Communications Server 2007 Management Pack Office Communications Server 2007 Quality of Experience Monitoring Server Management Pack System Center Operations Manager 2007 To be available soon

64 Additional Resources

65 Technical documentation Office Communications Server Technical Library

66 Blogs Unified Communications Team blog Office Communications server team blog Office Communicator team blog

67 Webcasts and Virtual Labs Webcasts cations.aspx?tab=webcasts&id=42492 Virtual Labs cations.aspx?tab=virtuallabs

68 Development Unified Communications Developer Portal Office Communications Server SDK Office Communicator SDK

69 Links -general Microsoft Unified Communications Office Communications Server 207 office.microsoft.com/enus/communicationsserver/default.aspx Office Communicator office.microsoft.com/enus/communicator/fx aspx Exchange

70 Pricing and Licencing ssolutions/officesystem/office2007/

71 The Future "The software that will change business communications as did in 1990s. Jeff Raikes, president of Microsoft Business Division

72 Obstacles to UC implementation Mixing VoIP and PSTN calls not possible Complex knowledge required Change of behavior from user Network latency and package loss Expensive data transfer over mobile networks especially when roaming

73 The Future Gartner Gartner expetct that by 2010, 80% of companies will have integrated communications such as voice and messaging into some business applicaitons or processes The corporate IM market is in the early stages of deployment, but iwll reach 90 % penetration (of those users with commerical accounts) by 2010, with Microsoft having the largest proportion of active users

74 Questions?

75 Presentation dowlnoad This presentation will be available for download from: Swiss IT Pro Web site: My privateweb site:

76 Contact: LinkedIn: Xing (OpenBC):

77 The list of acronyms PBX PSTN MTU E.164 format PSOM Persisten Shared Object Model RTP Realtime Transport Protocol SRTP Secure Real-time Transport Protocol SIP Session Initiation Protocol