TC Infrastructure & Application Operations. Direct Network Links.

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1 TC Infrastructure & Application Operations. Direct Links. This offering as part of the portfolio cluster. Direct Links Installation & Maintenance IT Infrastructure & Application Operations TC Infrastructure & Application Operations Managed Workplace Onsite Direct Links Corporate Video Inhouse Infrastructure Service Desk Managed Archiving & Document Ethernet VPN IP-VPN Corporate Voice Internet Access & Bundles Application Operations for SAP Solutions Hosting Industrialized Platforms (X86) Inhouse Infrastructure Standard Application Operations Hosting Midrange Platforms Corporate Video Managed Inhouse Advanced Direct Links Customer- Specific Application Operations Hosting Mainframe Platforms Advanced Unified Collaboration & Messaging Unified Communications Mobile Enterprise Whether it s cloud computing, the centralization of ICT services, data-center consolidation or unified communications and collaboration today s IT trends present new security and bandwidth Ethernet challenges VPN when IP-VPN it comes to site-to-site connections. Until Managed now, Security Inhouse reliable network connections were the key focus. But now, businesses increasingly also require access to cloud services. In addition to managed VPN services, which include a range of access technologies, T-Systems delivers Direct Links to Internet Standard meet these challenges. This portfolio includes synchronous digital Access & Voice Bundles hierarchy (SDH)- and Ethernet-based leased lines for customer networks in Germany and beyond. We offer a host of possibilities to address your needs including fixed-link point-to-point and pointto-multipoint connections ranging from 2 Mbits / s to several ICT Security giga-bytes. What s more, we can support customer-specific requirements, from data-center connections to connectivity based on microwave radio technology. = Cloud-Based Service

2 Direct Links Elements of the offering. Our direct data connections are based on the Ethernet standard or SDH protocol. We deploy both copper and fiber optic infrastructures, delivering continuous and reliable bandwidths between 2 Mbit / s and 10 Gbit / s. In both cases, the network topology can comprise point-to-point or point-to-multipoint connections. Microwave radio solutions round out the offering. 1. Standard dedicated digital line. A standard dedicated digital line gives you permanent, full-duplex connectivity with digital interfaces between two defined end points. These are terminated with an internationally standardized interface which complies with ITU-T recommendations. 2 Mbit / s, 34 Mbit / s and 155 Mbit / s Rapid data transfer for delay-critical applications Choice of comprehensive SLAs for all purposes including very high availability Reliable solution that complies with international standards Service models. 24 / 7 service hotline. Time to resolution: 8 or 24 hours Availability. Germany 2. Direct data lines. Managed direct data lines are available around the clock and always on. T-Systems manages the existing network termination devices at both ends. This enables proactive monitoring of the entire transmission path (fault management). (Access 2Mbit / s): 512 Kbit / s, 1024 Kbit / s, 1920 Kbit / s and 1984 Kbit / s Scalable solution Highest level of security and availability for reliable transfer of large volumes of data (managed service) No dial-up time required Service models. 24 / 7 service hotline. Time to resolution: 8 or 24 hours Availability. Germany 3. City networks (CityConnect / CityInterConnect). City networks connect customer sites located within or between metropolitan regions in Germany, based on high-speed fiber optic ring networks. The architecture is designed for very high-speed data transmission. T-Systems offers two models: CityConnect. Connections between company sites within a single city network location CityInterConnect. Connections between company sites in different city network locations 2 Mbit / s, 34 Mbit / s, 45 Mbit / s, 155 Mbit / s or 622Mbit / s (SDH) Extremely high transmission rates Redundant paths Value for money Pricing models. Monthly distance- and bandwidth-based fees, plus a oneoff charge. The minimum term is 12, 36 or 60 months. Service models. 24 / 7 service hotline. Time to resolution: 8 or 24 hours Availability. Germany

3 4. InterBusinessLink international leased line. InterBusinessLink is an always-on, end-to-end international line provided via Deutsche Telekom s Global (TGN), or via the infrastructure of our partner networks. A network termination device installed at your site enables end-to-end service monitoring via the International Management Center (INMC) in Frankfurt for almost all bandwidths and traffic directions. Depending on the country: 2 Mbit / s, 34 / 45 Mbit / s, 155Mbit / s and 622 Mbit / s (SDH) Ethernet-based interfaces: 2 Mbit / s to 1Gbit / s Secure international transmission path with end-to-end service monitoring Certified according to MEF (Metro Ethernet Forum), class 9 for Ethernet service functionality und class 14 for Ethernet service performance Leased lines (international private leased circuits): These are international point-to-point data connections that are delivered as half-circuit solutions from Germany by T-Systems and our partner carriers in up to 150 countries. From 56 / 64 kbit / s to 155 Mbits / s Global coverage one-time charge. The minimum term is 12, 24, 38, 48 or 60 months. Service models. Average country-specific availability ranging from 97.5 percent to 99.7 percent per month. Availability. International. 5. Domestic Business Link. These are data fixed links with digital interfaces (full circuit) linking two customer sites in the same country. The Domestic Business Link service is based on SDH or Ethernet protocol and delivered in line with the functionality available in the country and the technical capabilities of local carriers. The scope of services, i.e. transmission rate, interfaces, etc. can vary according to provider. 6. EthernetConnect. This technology directly connects LANS at multiple locations using scalable Ethernet interfaces. Point-to-multipoint (P2MP) architectures are also available for star topologies. Multiple EthernetConnect 10M or 100M lines are concentrated at the star s hub and connected via a gigabyte Ethernet interface to your LAN. The High Performance Solution option minimizes the risk of connection outages on both the access and backbone level by the use of redundant connectivity paths. From 2,5 Mbit / s to 10 Gbit / s One-stop simple, cost-effective, direct LAN to LAN solution Certified according to MEF (Metro Ethernet Forum), class 9 for Ethernet service functionality and class 14 for Ethernet service performance Service models. 24/7 service hotline. Time to resolution: 8 or 24 hours. 7. GigaLink. This model connects sites using point-to-point microwave radio relay technology. Depending on the local conditions, coverage can be extended via relays. From 2 Mbit / s to 622 Mbit / s Point-to-point connections that can be provisioned quickly in areas where no terrestrial infrastructure exists No underground construction work necessary Scalable bandwidths in upper gigabyte range Increased reliability and availability through the deployment of multiple communications media (e.g.: microwave radio in addition to landline connectivity) Pricing models. Purchase. Service models. Monthly fee for service and maintenance. 64Kbit / s bis 155Mbit / s (SDH) and 2Mbit / s to 1Gbit / s (Ethernet) in the key countries Sites can be connected in countries / regions where other technologies are not available Combination of Domestic Business Links and IP-VPN connections, for example, for global networks delivered from a single source Service models. Depend on local providers and carriers. Trouble ticketing to the T-Systems service desk in TDN. Availability. International.

4 8. Access Solution. Access Solution connects a number of sites with one or multiple star hubs. T-Systems delivers carrier-class access technologies directly to your site. To this end, we deploy access modules that connect your data center or large administrative sites directly to the backbone of your network provider in Germany or abroad. From 2 Mbit / s to 622 Mbit / s, 2.5 Gbit / s available on request A wide range of services (e.g. standard dedicated digital lines, direct data lines) can be delivered directly to the customer site with no need for major planning or construction work Guaranteed availability thanks to proactive management Access consolidation at a central company site or data center thanks to a single high-bandwidth link instead of many individual leased lines Saves space and resources one-time charge. The minimum term is 36 or 60 months. Service models. 24 / 7 service hotline. Time to resolution: 8 or 24 hours. Availability. Germany and international. 9. LeasedLink Multichannel. Extremely high-quality lines with digital interfaces that are especially suited for companies with multiple headquarters and connected to branch networks. The user leases a network with multiple central and peripheral ports. Branch offices 2 Mbit/s, to headquarters 34 Mbit/s (E3) or 155 Mbit/s (STM1) High quality data transfer thanks to extremely low bit error rates Access consolidation at a central point (see Access Solution above) Higher availability of the central port through managed data network termination device one-off charge. The minimum term is 36 or 60 months. Service models. 24 / 7 service hotline. Time to resolution: 8 or 24 hours. 10. Individual high-bandwidth networks / data center connections / custom networks. Individual high-bandwidth networks are based on direct fiber optic connections and offer direct, dedicated data links between two company sites that are max. 50 km apart. Each project is a unique custom implementation. Direct, high-performance data lines, with an optional interface to proprietary systems. Pricing models. Customer-specific delivery and monthly charges. Service models. 24 / 7 reporting of incidents. Time to resolution: 8 or 24 hours within service-desk hours. Data center connection. This is a highly secure, managed end-to-end solution which comprises a fiber optic connection with active equipment at both ends. The distance between the two sites must not exceed 30 to 50 kilometers. The interfaces (ESCON, Fiber-Channel, Ficon Coupling- Link, LAN Fast/Gigabit Ethernet; FDDI SDH E1; E3; STM-1; STM-4; STM- 16; STM-64) and bandwidths can be configured individually. Minimized data loss and connection outages thanks to ultra-high availability infrastructure Compliance with regulatory requirements and security standards optional encryption of data traffic between two data centers Pricing models. Customer-specific delivery and monthly charges. Service models. 24 / 7 service hotline. Time to recovery: 8 hours. Custom networks fulfill specific requirements that standard technologies cannot meet. Maximum scope for customization. Pricing models. Customer specific based on one-time and monthly charges for a minimum contract term. Service models. Individually agreed. Availability. Germany and international (on request).

5 Direct Links from T-Systems. T-Systems Direct Links include a variety of services, from standard to specialized access and connectivity solutions. The portfolio ranges from cost-effective point-to-point connections to high-end solutions, for example, data center connections and high-speed-bandwidth connectivity. Technologies, pricing and service models and availability can be combined in a variety of ways. Direct Links compared to VPN services. We offer three solutions to meet diverse customer requirements. Data line (layer1) Layer-2-VPN Site-to-site connections classic data line Ethernet VPN (native) ATM / FrameRelay Implementation logic Dedicated end-to-end Non-IP Shared via a fixed carrier network DNL Carrier VPN Carrier network IP-VPN (layer3) Internet-VPN (layer3) IntraSelect xdsl (+ IP-Sec) Shared via the Internet Internet VPN Internet Why T-Systems? MEF Metro Ethernet Forum. Expert monitoring and troubleshooting by multiple international network management centers Professional, expert approach to design and operations Extensive experience as a network operator and integrator Technology skills and strong partnerships with manufacturers of network infrastructures International availability combined with excellent Germany-wide coverage Reliable service an extensive service network guarantees high availability Site-to-site connections possible outside the existing telecommunications infrastructure Deployment of proven processes and methodologies to support the plan, build, run approach Best possible value for money Founded in 2001, the Metro Ethernet Forum (MEF) aims to accelerate the worldwide implementation of carrier-class Ethernet networks and services. MEF defines specifications for WAN services that already exist in the LAN space. These Ethernet services include point-to-point and multipoint-tomultipoint configurations, LAN services over VLANs, local networks over MPLS and LAN over IP. MEF has defined Layer 2 services for VPNs: E-Line to support point-to-point VPNs, E-Tree for point-to-multipoint connections and E-LAN for multipoint-to-multipoint VPNs. T-Systems Ethernet VPN solution portfolio complies with MEF standards.

6 Alternatives to Direct Links. IP VPN. The IP VPN solution IntraSelect is based on a T-Systems IP network for voice, data, multimedia and business applications. This Layer-3 platform delivers a host of additional functionality out-of-the-box, such as extranet, dial-in / RAS dial-in and security solutions. IntraSelect is the ideal solution for companies looking to source frequently used services from a shared platform in a straightforward way. Ethernet VPN. Ethernet VPN provides high-performance, secure connections for LAN-to- LAN links, for example between company divisions, data centers or telecommunications systems and of IT systems to SANs (storage area networks). This technology can also be used for international site-to-site connections. Companies can operate their Ethernet VPNs themselves and keep control over IP routers and IP addresses. Ethernet VPN offers the flexibility of high bandwidths up to several gigabytes per second, supports the prioritization of data traffic and can be implemented for diverse network topologies. Customer references. Rlp network. The state government of Rhineland-Palatinate decided to give its network a makeover to enable quick and easy communications between authorities and citizens and local companies. The network is also at the heart of the state s e-government activities. hotel.de Each day, 40,000 users log on to the hotel portal s server to check availability of its 210,000 listed accommodations. This successful company has offices in Nuremberg and Hamm and employs 500 staff. Solution. 1 Gbit / s ring backbone with 24 nodes Connection of 330 public entities (e.g. judiciary, police, administration) via Ethernet Connect Direct connection via switches Benefits. Five-fold increase in network capacity Comprehensive site-to-site connections Highly scalable bandwidths 99.5 percent guaranteed availability for the backbone with continuous monitoring Published by. T-Systems International GmbH Hahnstr. 43d Frankfurt am Main, Germany Contact. T-Systems International GmbH Solution. Data center and twin data center are connected via fixed link Ethernet Connect line Broadband 1 gigabyte connection with back-up and dual transmission paths Dedicated Internet connection with symmetrical bandwidth of 34 Mbit / s Benefits. Ultra-high availability even with fast-growing numbers Minimized risk of failure Highest security standards K.-Nr Status 08 / 2011 Errors and omissions excepted; subject to change without notice Printed on chlorine-free paper typix

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