EMPOWERING THE DYNAMIC WORKPLACE

Size: px
Start display at page:

Download "EMPOWERING THE DYNAMIC WORKPLACE"

Transcription

1 EMPOWERING THE DYNAMIC WORKPLACE

2

3 Matrix42 has been positioned in the visionary quadrant of the Gartner Magic Quadrant as the only vendor that enables organizations to manage physical, virtual and mobile environments with integrated self service, from one single system. (Gartner Magic Quadrant for Client Management Tools, 2012) THE DYNAMIC WORKPLACE BECOMES A REALITY About Matrix42 Matrix42 provides the industry s most forward-thinking and comprehensive Workplace Management solutions and is the only global provider that gives customers secure and interconnected management of every mobile, physical and virtual device. Matrix42 Workplace Management combines client lifecycle, cloud, SaaS, virtualization and service management into an integrated solution that provides users transparent access to their data and service from any place, at any time and from any device. With Matrix42 companies can improve employee productivity, IT efficiencies, cost savings and user satisfaction which all contribute to the profitability of any organization. Founded in 1992 Matrix42, a member of Asseco Group, has over 250 staff globally. We have more than 2,500 customers worldwide that are managing 2.5M devices with our Workplace Management solutions. Technology Partnerships a Key Factor of Success A look at today s networked, agile IT landscape reveals: Even a brilliant and extensive technology will not be able to provide really comprehensive solutions unless the respective vendor cooperates with appropriate partners. Matrix42 is very proud of its long years of technological partnerships with key market players such as Citrix and Microsoft. Matrix42 also attaches great importance to close cooperation with resellers, consultants and other partners. For years, market-leading enterprises such as Infineon, Magna and Puma have relied on Matrix42 solutions and are convinced that these solutions enable them to also address the challenges of constantly changing IT workplaces and related changes in users work styles: Matrix42 helps the IT team to support the users constantly changing requirements, based on guidelines and policies.

4 Users have developed new work styles. They want to be able to use all IT services on any kind of device, at any time and anywhere. While cloud and SaaS offerings help them to put these requirements into practice, this should also be possible without having to interact with the IT department. One thing is certain: You can t support today s work styles with yesterday s technology. IT Workplaces: Today and Tomorrow Corporate Workplace Management: Dynamic IT Workplaces and Relieved IT Staff Matrix42 has consolidated its product offering, based on an intelligent approach with a focus on the users: Workplace compliance and the self-service-functionality can be found in each individual Workplace Management solution no matter whether it concerns the administration of physical, virtual or mobile workplaces. Automation From inventory and software management to operating system installation: All modules that relieve the workload through useful automation are made available to the IT staff. Compliance License management is one of the issues that is often ignored. Corporate Workplace Management ensures that the IT department has full control over all compliance aspects, from license, asset and contract management to inventory. The integrated License Intelligence Service automates these tasks, reducing costs and risks efficiently. Adaptability Flexible and agile IT requires clearly defined business processes: The Workflow Designer makes it easy for users to set up workflows quickly and also provides a graphical progress bar for monitoring. Corporate Workplace Management also features a data modeler to create interface elements and data structures.

5 Workplace Management Encompasses The Whole Lifecycle Corporate desktops, both physical and virtual systems, must be updated and maintained across the whole lifecycle. The lifecycle of a workplace includes software deployment and upgrades, patch management, remote control, backup and recovery tasks, user profile management and OS deployment. Self-Service Today s IT users order required services, hardware and software directly via an intuitive self-service portal where all requirements are integrated accordingly, from ordering services and products to requesting backups of userspecific data or opening a support ticket. The IT staff can use the adaptable workflow engine to easily map any approval and provisioning processes. Automation Automation is key to increased performance levels. IT executives define desired states in the Workplace Management module, rather than triggering job lists manually. Client systems and desktops are configured automatically, until the defined state has been achieved, for instance, in cases where a PC has to be set up for a new employee or if an employee joins another business unit and needs different software for his work. Consolidation Hardware and software inventories are the solid foundation that allows companies to collect all required information automatically. If, in rare cases, manual intervention is necessary, the integrated service desk allows the IT support staff to access systems remotely. Only a few mouse-clicks are required to fully restore a client system. Growing With Growing Requirements Flexibility and Security with the Workplace Management Cloud Workplace Management can be installed locally, ensuring a highly cost-efficient and stable management of the corporate IT environment. Matrix42 Corporate Workplace Management solution can also be purchased as a highavailability cloud service. Customers can leverage the cloud to significantly reduce the time needed for maintaining the server environment. The IT staff can then focus exclusively on service provisioning. Updates to the underlying environment and the Matrix42 software are installed automatically, without any manual intervention. Matrix42 offers a full lifecycle management product, including backup and recovery, PC disposal and a selfservice catalog, which many products do not offer. (Gartner Magic Quadrant for Client Management Tools, 2012)

6 Regarding solutions for all kinds of devices, including laptops, desktops, smartphones and tablets, three of the eleven vendors have been positioned as leaders, with Matrix42 being clearly ahead of Microsoft and Novell; the vendor has successfully integrated system management with mobile device management. (Experton Group Mobile Enterprise Vendor Benchmark, 2013) BYOD is a current top issue for organizations of all sizes small and medium businesses as well as large enterprises. According to analyst reports, 73 percent of all top companies are still struggling with implementing this new bring-your-own-device work style. Matrix42 Mobile Workplace Management covers all aspects of a secure, consistent and agile mobile device management, from self-service including a corporate app store to complete lifecycle automation and consolidation, based on a mobile asset management component to address all relevant areas. Mobile Devices Always Under Control Mobile Workplace Management: More Than Just Counting Smartphones! Users are becoming increasingly mobile, and the corporate IT staff is challenged to not only administrate, but to also roll out content, s and applications on these devices, which are often privately owned. Only a mature mobile workplace management solution can supply the appropriate tools to address these challenges. A suitable management tool is required to be able to leverage all the benefits of mobile computing. BYOD Users who bring their own smartphones or tablet PCs into the company (BYOD) are provisioned all required applications and data, without the risk of affecting their personal settings and data through corporate configurations: That s state-of-the arte mobile workplace management! Enterprise App-Store No mobile device without apps and no mobile workplace management solution without an enterprise app store: Employees can use an intuitive self-service portal to shop internal enterprise apps and also public apps, based on corporate guidelines. Support of Mobile Operating Systems The diversity of operating systems does not constitute an obstacle to the management of devices and applications on these systems; multiple operating systems and versions can and must be managed transparently.

7 Workplace Management Benefits - for Users, IT Staff and the Whole Company Benefits for users: Workplace Management increases user satisfaction and productivity levels significantly through key features such as self-service, mobility and bring your own device support, which allow users to work how they want to work. Benefits for the IT staff: Workplace Management relieves the IT staff from large parts of their work thanks to the high degree of integration and the targeted use of cloud, SaaS and virtualization solutions that increases the agility of IT and helps them do their work much more quickly. And the benefits for the company? An agile workplace management solution also generates added value for the company thanks to cost reductions achieved through full compliance with IT standards and guidelines covering all aspects of IT and consistent automation, which not only reduces costs, but also related risks. Convincing results: Workplace Management enables a dynamic workplace and generates value for everybody: IT benefits from an efficient and service-oriented organization, users benefit from a higher degree of flexibility, and the company benefits from increased productivity levels.

8 Matrix42 AG Dornhofstraße Neu-Isenburg, Deutschland Tel: +49 (0) Matrix42 UK 10th Floor, 88 Wood Street London, EC2V 7RS Tel: Copyright Matrix42 is a registered trademark of Matrix42 AG. All other brands and product names are trademarks or registered trademarks of their respective owners.

People-centric IT: Bedeutung für das Identity und Access Management. Uwe Lüthy Solution Sales Specialist Core Infrastructure Microsoft Schweiz Gmbh

People-centric IT: Bedeutung für das Identity und Access Management. Uwe Lüthy Solution Sales Specialist Core Infrastructure Microsoft Schweiz Gmbh People-centric IT: Bedeutung für das Identity und Access Management Uwe Lüthy Solution Sales Specialist Core Infrastructure Microsoft Schweiz Gmbh Cloud OS Vision Microsoft s vision of the unified platform

More information

BMC Automation User Group Meeting - Nashville

BMC Automation User Group Meeting - Nashville BMC Automation User Group Meeting - Nashville BMC & Matrix42 A Cooperative Agreement BMC sought out potential partners Matrix42 emerged as clear leader Complementary functionality Willingness to partner

More information

CDW PARTNER REVIEW GUIDE SOFTWARE LICENSE MANAGEMENT

CDW PARTNER REVIEW GUIDE SOFTWARE LICENSE MANAGEMENT CDW PARTNER REVIEW GUIDE SOFTWARE LICENSE MANAGEMENT UNDERSTANDING THE COMPLICATIONS OF SOFTWARE LICENSE MANAGEMENT When it comes to an organization s total budget, the largest piece of the pie goes to

More information

The Convergence of IT Operations

The Convergence of IT Operations SOLUTION WHITE PAPER The Convergence of IT Operations A Case for IT Service and Asset Process Integration and Automation TABLE OF CONTENTS TODAY S REALITY: THE FUTURE IS NOW. 1 AUTOMATION & INTEGRATION:

More information

Citrix desktop virtualization and Microsoft System Center 2012: better together

Citrix desktop virtualization and Microsoft System Center 2012: better together Citrix desktop virtualization and Microsoft System Center 2012: better together 2 Delivery of applications and data to users is an integral part of IT services today. But delivery can t happen without

More information

WHITE PAPER: Egenera Cloud Suite

WHITE PAPER: Egenera Cloud Suite WHITE PAPER: Egenera Cloud Suite ... Introduction Driven by ever-increasing business demand, cloud computing has become part of many organizations IT strategy today. Driving this transition is the need

More information

When Computers really become Personal

When Computers really become Personal When Computers really become Personal What is Consumerization of IT? The Consumerization of IT and what it means The term "consumerization" was first popularized in 20011 as a description for how innovation

More information

Device Lifecycle Management

Device Lifecycle Management Device Lifecycle Management 1 (8) Table of Contents 1. Executive summary... 3 2. Today's challenges in adapting to lifecycle management... 3 3. How is Miradore different?... 5 4. Conclusion... 8 2 (8)

More information

Data Sheet: Archiving Altiris Client Management Suite 7.0 from Symantec Deploy, manage, secure, and troubleshoot

Data Sheet: Archiving Altiris Client Management Suite 7.0 from Symantec Deploy, manage, secure, and troubleshoot Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance

More information

WHITE PAPER: Egenera Cloud Suite

WHITE PAPER: Egenera Cloud Suite WHITE PAPER: Egenera Cloud Suite Introduction Cloud Computing Benefits Users Self-provision computing resources for unparalleled agility and fastest time-toservice Service providers Become cloud providers

More information

Operationalize Policies. Take Action. Establish Policies. Opportunity to use same tools and practices from desktop management in server environment

Operationalize Policies. Take Action. Establish Policies. Opportunity to use same tools and practices from desktop management in server environment Microsoft IT Systems Strategy DATACENTER APPLICATIONS Process-Led, Model-Driven Unified and Virtualized USER-CENTRICITY ServiceEnabled Basic Standardize d Rationalized Dynamic Cost center Efficient cost

More information

EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION

EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION Accelerate the transition to ITaaS The Federation Enterprise Hybrid Cloud solution establishes a sound foundation for delivering IT as a service

More information

Cloud Backup and Recovery for Endpoint Devices

Cloud Backup and Recovery for Endpoint Devices Cloud Backup and Recovery for Endpoint Devices Executive Summary Armed with their own devices and faster wireless speeds, your employees are looking to access corporate data on the move. They are creating,

More information

Simplifying Desktop Mgmt With Novell ZENworks

Simplifying Desktop Mgmt With Novell ZENworks Simplifying Desktop Mgmt With Novell ZENworks Joe Marton Senior Systems Engineer Collaboration Solution Principal Novell North America jmarton@novell.com Ryan Radschlag Network Manager Hartford Joint #1

More information

Data Sheet: Endpoint Management Altiris Client Management Suite 7.0 Deploy, manage, secure, and troubleshoot

Data Sheet: Endpoint Management Altiris Client Management Suite 7.0 Deploy, manage, secure, and troubleshoot Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance

More information

The Convergence of IT Operations Management

The Convergence of IT Operations Management The Convergence of IT Operations Management Mobile applications, cloud computing and personal devices present new challenges. Integration and automation are keys to a successful management response. It

More information

ITSM & Enterprise Mobility Management

ITSM & Enterprise Mobility Management ITSM & Enterprise Mobility Management Jason Lunghusen Introduction 1. Context - Client Computing 2012-2014 2. Context - ITS Our Service Management Maturity 3. You now own mobile telephony 4. What does

More information

Company overview CUBE52. +44 (0) 118 328 2205 www.cube52.com sales@cube52.com CLOUD SERVICES

Company overview CUBE52. +44 (0) 118 328 2205 www.cube52.com sales@cube52.com CLOUD SERVICES Company overview +44 (0) 118 328 2205 www.cube52.com sales@cube52.com CUBE52 CLOUD SERVICES Modern hosting & cloud services to support your business At Cube52, our modern hosting and cloud services are

More information

Dynamic Service Desk. Unified IT Management. Solution Overview

Dynamic Service Desk. Unified IT Management. Solution Overview I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and

More information

A matter of trust Fujitsu Managed Mobile

A matter of trust Fujitsu Managed Mobile Mobility at enterprise level A matter of trust Fujitsu Managed Mobile Worry-free mobility. Take your mobile environment to the next level. Mobility motivates. Mobile devices such as smartphones and tablet

More information

How to Turn the Promise of the Cloud into an Operational Reality

How to Turn the Promise of the Cloud into an Operational Reality TecTakes Value Insight How to Turn the Promise of the Cloud into an Operational Reality By David Talbott The Lure of the Cloud In recent years, there has been a great deal of discussion about cloud computing

More information

End User Computing - Cloud Client Computing

End User Computing - Cloud Client Computing End User Computing - Cloud Client Computing Eduoard Lorrain, VMware David Angwin, Dell The Growing Complexity of Today Diverse Apps Data Everywhere Diverse Platform Diverse Devices Mobile Corporate Devices

More information

Matrix42 Workplace Management. www.matrix42.com

Matrix42 Workplace Management. www.matrix42.com Matrix42 Workplace Management www.matrix42.com Business Challenge People are bringing ipads, Macs and Smart Phones to work to help them be more productive, but these devices only offer access to a limited

More information

IT Enterprise Services

IT Enterprise Services IT Enterprise Services Capita Virtual Workplace Agility & reliability for your future workplace Balancing freedom & control Virtual working is essential and you know the virtual workplace is possible.

More information

3 Service desk predictions for 2013

3 Service desk predictions for 2013 3 Service desk predictions for 2013 Learn how IT departments will improve process, consolidate systems and reduce budgets. 2 Today, technology touches nearly every aspect of our lives. We still have desktop

More information

HP CLOUD SYSTEM. The most complete, integrated platform for building and managing clouds featuring Intel technologies.

HP CLOUD SYSTEM. The most complete, integrated platform for building and managing clouds featuring Intel technologies. HP CLOUD SYSTEM The most complete, integrated platform for building and managing clouds featuring Intel technologies Presenter Title 2010 2011 Hewlett-Packard Development Company, L.P. The information

More information

Asigra Cloud Backup V13 Delivers Enhanced Protection for Your Critical Enterprise Data

Asigra Cloud Backup V13 Delivers Enhanced Protection for Your Critical Enterprise Data Datasheet Asigra Cloud Backup V13 Delivers Enhanced Protection for Your Critical Enterprise Data Ensure the critical data you need to run your operations, serve customers, gain competitive advantage, and

More information

24 y 25 Octubre 2011

24 y 25 Octubre 2011 24 y 25 Octubre 2011 "ITOM (Information Technology Operations Management). La convergencia de Servicios, Activos y dispositivos móviles, físicos y virtuales". Together at Last : Service Desk and Desktop

More information

BMC Remedy IT Service Management Suite

BMC Remedy IT Service Management Suite BMC Remedy IT Service Management Suite BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Business Challenge Today s enterprises are

More information

Higher Productivity More Business Agility

Higher Productivity More Business Agility CLOUD COMPUTING Higher Productivity More Business Agility Standardized. Automated. Flexible. Agile. TM CANCOM AHP Private Cloud The Enterprise Mobile Workplace. Mobility, global competition and new business

More information

Mobile Device Inventory the first step in enterprise mobile management

Mobile Device Inventory the first step in enterprise mobile management Mobile Device Inventory the first step in enterprise mobile management EXECUTIVE SUMMARY As phones and tablets overtake PCs as the most-often used means of connecting to company data and apps, organizations

More information

Managing Enterprise Devices and Apps using System Center Configuration Manager

Managing Enterprise Devices and Apps using System Center Configuration Manager Course 20696B: Managing Enterprise Devices and Apps using System Center Configuration Manager Course Details Course Outline Module 1: Managing Desktops and Devices in the Enterprise This module explains

More information

BYOD & MOBILE SECURITY: EMPOWERING EMPLOYEES WHLE SECURING CORPORATE ASSETS

BYOD & MOBILE SECURITY: EMPOWERING EMPLOYEES WHLE SECURING CORPORATE ASSETS BYOD & MOBILE SECURITY: EMPOWERING EMPLOYEES WHLE SECURING CORPORATE ASSETS Damian Bach AirWatch Session ID: SPO-T038 Session Classification: Intermediate Current & Future Mobile Landscape Number of mobile

More information

A Matrix42 Special Report on Desktop Virtualization

A Matrix42 Special Report on Desktop Virtualization A Matrix42 Special Report on Desktop Virtualization Management of Virtual Desktops Seen as Key to Successful Adoption www.matrix42.com 2000 2011 Matrix42 AG This documentation is protected by copyright.

More information

Bytes Cloud Services. 01372 418500 bytes.co.uk tellmemore@bytes.co.uk

Bytes Cloud Services. 01372 418500 bytes.co.uk tellmemore@bytes.co.uk 01372 418500 bytes.co.uk tellmemore@bytes.co.uk Bytes Cloud Services Modern hosting & cloud services to support your business At Bytes Cloud Services, our modern hosting and cloud services are designed

More information

Enterprise Cloud-to-Cloud Backup and Recovery:

Enterprise Cloud-to-Cloud Backup and Recovery: White Paper Enterprise Cloud-to-Cloud Backup and Recovery: Data Protection for Cloud-Based Applications/Platforms Gartner predicts that more than 50% of enterprises will have some form of SaaS based application

More information

New Choices in Windows * Device Management

New Choices in Windows * Device Management White Paper 4th Generation Intel Core Processors and Intel Atom Processors Intel and Windows 8.1* Mobility New Choices in Windows * Device Management Considerations in Deciding How to Manage Windows Devices

More information

Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management

Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management Best Practices in Enterprise Mobility Management An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) White Paper Prepared for FrontRange October 2013 IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING

More information

Citrix Lifecycle Management

Citrix Lifecycle Management Citrix Lifecycle Management Comprehensive cloud-based service lifecycle management solution IT administrators are realizing that application deployments are getting more complex and error-prone than ever

More information

Easily integrate Mac into Microsoft System Center

Easily integrate Mac into Microsoft System Center Master your Macs in the Business Easily integrate Mac into Microsoft System Center Sascha Uhl Business Development Manager suhl@parallels.com Leader in Cloud Services Enablement and Desktop Virtualization

More information

Maximizing Your Desktop and Application Virtualization Implementation

Maximizing Your Desktop and Application Virtualization Implementation Maximizing Your Desktop and Application Virtualization Implementation The Essentials Series sponsored by David Davis Article 1: Using Hosted Applications with Desktop Virtualization... 1 The State of Desktop

More information

Strategic Briefing Data Center Management & Automation

Strategic Briefing Data Center Management & Automation Strategic Briefing Data Center & Automation Contents Why is Data Center & Automation (DCMA) so important? 2 The Solution Pathway: Data Center and Automation 2 Identifying and Addressing the Challenges

More information

Own, launch, grow and support your cloud backup and recovery offering

Own, launch, grow and support your cloud backup and recovery offering Asigra Hybrid Partner Program Own, launch, grow and support your cloud backup and recovery offering Recovery is Everything Get powered by Asigra. Deliver your own backup service, be a data recovery specialist,

More information

Maximizing Your Desktop and Application Virtualization Implementation

Maximizing Your Desktop and Application Virtualization Implementation Maximizing Your Desktop and Application Virtualization Implementation The Essentials Series sponsored by David Davis Article 1: Using Hosted Applications with Desktop Virtualization... 1 The State of Desktop

More information

Hosted Desktop for Business

Hosted Desktop for Business Your complete guide to Hosted Desktop Hosted Desktop for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 Hosted Desktops today... 4 What is a hosted desktop? 4 How does it work? 6 How easy

More information

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................

More information

Cisco estore Modernizes Shopping for IT Services

Cisco estore Modernizes Shopping for IT Services Customer Case Study Cisco estore Modernizes Shopping for IT Services Cisco IT s estore replaces multiple service request systems with unified service catalog for ordering any type of IT service. EXECUTIVE

More information

Mobile Devices Conquer Companies: Mobile ITSM Is More Important than Ever!

Mobile Devices Conquer Companies: Mobile ITSM Is More Important than Ever! Mobile Devices Conquer Companies: Mobile ITSM Is More Important than Ever! Executive Summary: The Survey at a Glance Small and medium-sized businesses in the DACH region are also seeing a growth in the

More information

Designing & Managing Reliable IT Services

Designing & Managing Reliable IT Services Solution Brief: Designing & Managing Reliable IT Services WITH EGENERA CLOUD SUITE SOFTWARE Egenera, Inc. 80 Central St. Boxborough, MA 01719 Phone: 978.206.6300 www.egenera.com Introduction In today s

More information

A Guide To Evaluating Desktop Virtualization Solutions

A Guide To Evaluating Desktop Virtualization Solutions A Guide To Evaluating Desktop Virtualization Solutions T A K E A W A Y G U I D E Table of e s What To Look For In Evaluating Desktop Virtualization... 3 Achieving the Optimal Benefits of Desktop Virtualization...

More information

INDUSTRY OUTLOOK. The Virtual Office: The Next-Generation Workplace

INDUSTRY OUTLOOK. The Virtual Office: The Next-Generation Workplace INDUSTRY OUTLOOK M AY 2 0 1 2 The Virtual Office: The Next-Generation Workplace INDUSTRY OUTLOOK 2012: THE VIRTUAL OFFICE Enabling mobile access to corporate applications drives workforce productivity,

More information

EOH Cloud Mobile Device Management. EOH Cloud Services - EOH Cloud Mobile Device Management

EOH Cloud Mobile Device Management. EOH Cloud Services - EOH Cloud Mobile Device Management EOH Cloud EOH Cloud Services - EOH Cloud Page 1 EOH Mobile Device Management Manage a fleet of diverse mobile devices, support new secure mobile workflows and effectively distribute apps. The evolving

More information

Extending the Power of Virtualization in End-User Computing Barry Flanagan End-User Computing Partner Strategy

Extending the Power of Virtualization in End-User Computing Barry Flanagan End-User Computing Partner Strategy Extending the Power of Virtualization in End-User Computing Barry Flanagan End-User Computing Partner Strategy 2014 VMware Inc. All rights reserved. IT Management Processes are Not Optimized For Change

More information

Mobile Device Management in the Systems Management Ecosystem. Katie Wiederholt, Dell Software

Mobile Device Management in the Systems Management Ecosystem. Katie Wiederholt, Dell Software Mobile Device Management in the Systems Management Ecosystem Katie Wiederholt, The forces driving change in mobility Agenda The journey to MDM Where do we want to be and mobile security technologies 2

More information

An Agile and Scalable Mobile Workplace

An Agile and Scalable Mobile Workplace Innovapptive Technology Thought Leadership - Executive Report An Agile and Scalable Mobile Workplace Innovapptive SAP Mobile Hosting Solutions Brief Innovapptive s SAP Mobile Hosting Solutions for SAP

More information

Microsoft Windows Intune: Cloud-based solution

Microsoft Windows Intune: Cloud-based solution Microsoft Windows Intune: Cloud-based solution So what exactly is Windows Intune? Windows Intune simplifies and helps businesses manage and secure PCs using Windows cloud services and Windows 7. Windows

More information

The Importance of Information Delivery in IT Operations

The Importance of Information Delivery in IT Operations The Importance of Information Delivery in IT Operations David Williams Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from

More information

Bruce Allison. Steve Moran

Bruce Allison. Steve Moran Bruce Allison Steve Moran ASK A QUESTION POST A COMMENT SUBMIT TECHNICAL QUERIES SHARE YOUR TIPS PROVIDE FEEDBACK DIAL IN AND LISTEN VIA YOUR TELEPHONE! 1800 896 323 81178679# Virtual Desktops A simple,

More information

Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions

Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions Customer success story Baker Tilly simplifies Windows 7 deployment with CA Technologies solutions Customer profile Industry: Professional services Company: Baker Tilly Employees: 2,400 Revenue: 204 million

More information

The Cloud: A Look at Today and Tomorrow

The Cloud: A Look at Today and Tomorrow The Cloud: A Look at Today and Tomorrow The cloud is still in its infancy Most cloud services are IaaS, PaaS, or SaaS Organizations should understand their needs and walk before they run In the future,

More information

Virtualization Support - Real Backups of Virtual Environments

Virtualization Support - Real Backups of Virtual Environments Virtualization Support Real Backups of Virtual Environments Contents Virtualization Challenges 3 The Benefits of Agentless Backup 4 Backup and Recovery Built for Virtualized Environments 4 Agentless in

More information

Securing Enterprise Mobility for Greater Competitive Advantage

Securing Enterprise Mobility for Greater Competitive Advantage SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise

More information

Expert Reference Series of White Papers. Leveraging Microsoft s System Center 2012 Suite in the Private Cloud

Expert Reference Series of White Papers. Leveraging Microsoft s System Center 2012 Suite in the Private Cloud Expert Reference Series of White Papers Leveraging Microsoft s System Center 2012 Suite in the Private Cloud 1-800-COURSES www.globalknowledge.com Leveraging Microsoft s System Center 2012 Suite in the

More information

Mobile Device Management

Mobile Device Management Mobile Device Management Complete remote management for company devices Corporate and personal mobile devices (commonly referred to as Bring Your Own Device, or BYOD) must be provisioned, configured, monitored,

More information

MSP Relevance. MSP Relevance. the Era of Cloud Computing. the Era of Cloud Computing. Brought to You By: A Channel Company White White Paper Paper

MSP Relevance. MSP Relevance. the Era of Cloud Computing. the Era of Cloud Computing. Brought to You By: A Channel Company White White Paper Paper A Channel Company White White Paper Paper MSP Relevance MSP Relevance How How MSPs MSPs Can Can Stay Stay Relevant Relevant in in the Era of Cloud Computing the Era of Cloud Computing Brought to You By:

More information

Three simple steps to effective service catalog and request management

Three simple steps to effective service catalog and request management Three simple steps to effective service catalog and request management Prepare for cloud initiatives and get incremental ROI with self service catalog and request management Business white paper Executive

More information

End User Services. Managed Mobile. Mobile Device Management. Managed Mobile. Copyright 2012 FUJITSU

End User Services. Managed Mobile. Mobile Device Management. Managed Mobile. Copyright 2012 FUJITSU End User Services Managed Mobile Mobile Device Management Managed Mobile 0 Managed Mobile Offering Overview Challenges Managed Mobile Why Fujitsu 1 Mobility Challenges The way we do business is changing

More information

The Maximum Security Marriage:

The Maximum Security Marriage: The Maximum Security Marriage: Mobile File Management is Necessary and Complementary to Mobile Device Management The bring your own device (BYOD) trend in the workplace is at an all-time high, and according

More information

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Management Experience

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Management Experience Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Management Experience Emerging Trends Create New Business and Consumer Expectations It s no secret that the enterprise IT landscape

More information

Intelligent Inventory and Professional License Management

Intelligent Inventory and Professional License Management Intelligent Inventory and Professional License Management RayVentory is part of RaySuite. Smarter Software and Hardware Inventory Top Benefits Various collection methods Agent-based and agentless inventory

More information

Only Athena provides complete command over these common enterprise mobility needs.

Only Athena provides complete command over these common enterprise mobility needs. Mobile devices offer great potential for making your enterprise run faster, smarter, and more profitably. However, mobile devices can create considerable challenges for your IT organization, since they

More information

Department of Information Technology

Department of Information Technology Lines of Business LOB #132: END USER SERVICES Department of Information Technology Purpose The End User Services LOB in the Department of Information Technology is responsible for providing direct technical

More information

Take Back Control in IT. Desktop & Server Management (DSM)

Take Back Control in IT. Desktop & Server Management (DSM) Take Back Control in IT Desktop & Server Management (DSM) Table of Contents 1. Abstract... 3 2. Migrating to the virtual, fluid model of client computing... 4 3. Challenges in the new era of client computing...

More information

Answers to these questions will determine which mobile device types and operating systems can be allowed to access enterprise data.

Answers to these questions will determine which mobile device types and operating systems can be allowed to access enterprise data. Mobility options and landscapes are evolving quickly for the corporate enterprise. Mobile platform providers such as Apple, Google and Microsoft, and leading device hardware vendors are constantly updating

More information

Simplify Your Windows Server Migration

Simplify Your Windows Server Migration SOLUTION BRIEF: ENDPOINT MANAGEMENT........................................ Simplify Your Windows Server Migration Who should read this paper Windows Server 2003 customers looking to migrate to the latest

More information

To-Business Decision Makers Frequently Asked Questions

To-Business Decision Makers Frequently Asked Questions To-Business Decision Makers Frequently Asked Questions Q1. How do I know which product edition is right for me? Microsoft provides an interactive server selection tool that requires you to answer a few

More information

Working anytime anywhere

Working anytime anywhere 1 28/11/2014 Working anytime anywhere Future Workplace 3 28/11/2014 Future Workplace 4 28/11/2014 Future Workplace 5 28/11/2014 Future Workplace 6 28/11/2014 Future Workplace 7 28/11/2014 Future Workplace

More information

Skelta BPM and High Availability

Skelta BPM and High Availability Skelta BPM and High Availability Introduction Companies are now adopting cloud for hosting their business process management (BPM) tools. BPM on cloud can help control costs, optimize business processes

More information

Asigra DS-Client LAN Storage Discovery Saves Service Providers and IT Administrators Time, Money and Productivity

Asigra DS-Client LAN Storage Discovery Saves Service Providers and IT Administrators Time, Money and Productivity Solution Brief Asigra DS-Client LAN Storage Discovery Saves Service Providers and IT Administrators Time, Money and Productivity The market trend for unstructured data or file growth is unmistakable. It

More information

ITIL and Altiris ServiceDesk. Joseph Carson, Sr. Product Manager October 21, 2009

ITIL and Altiris ServiceDesk. Joseph Carson, Sr. Product Manager October 21, 2009 ITIL and Altiris ServiceDesk Joseph Carson, Sr. Product Manager October 21, 2009 Agenda Altiris Portfolio Overview IT Lifecycle Management Service Framework Establish the Face of IT to the Business Automate

More information

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis IDC MarketScape IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis Robert Young THIS IDC MARKETSCAPE EXCERPT FEATURES: CHERWELL SOFTWARE IDC MARKETSCAPE FIGURE FIGURE 1 IDC

More information

Next Generation ITAM in the Cloud: Business Intelligence and Analytics as a Service

Next Generation ITAM in the Cloud: Business Intelligence and Analytics as a Service Next Generation ITAM in the Cloud: Business Intelligence and Analytics as a Service Frank Venezia, Siwel Consulting, Inc. Steffani Lomax, Siwel Consulting, Inc. White Paper - May 2012 SM Next Generation

More information

Second CRM CRM Solution for Small Companies

Second CRM CRM Solution for Small Companies Second CRM CRM Solution for Small Companies Technologize Your Business TM Introductory Presentation June 2010 Agenda Second CRM On Demand CRM Solution Introduction Second CRM Features Pricing, Implementation

More information

The Next Generation of IT Management. Jason Andrew Vice President, Marketing & Communications

The Next Generation of IT Management. Jason Andrew Vice President, Marketing & Communications The Next Generation of IT Management Jason Andrew Vice President, Marketing & Communications BMC Has Outperformed the Market Growing Stock Price Over 130 Percent in 5 Years BMC +134% IBM +76% HP +50% NASDAQ

More information

6 Things To Think About Before Implementing BYOD

6 Things To Think About Before Implementing BYOD 6 Things To Think About Before Implementing BYOD Kimber Spradlin, CISA, CISSP 2012 IBM Corporation Mobile Devices: Unique Management & Security Challenges Mobile devices are shared more often Mobile devices

More information

IT Self Service and BYOD Markku A Suistola

IT Self Service and BYOD Markku A Suistola IT Self Service and BYOD Markku A Suistola Principal Presales Consultant Why IT Service need to evolve? David Coyle, research vice president at Gartner, 2010**: "IT self-service is a great concept, enabling

More information

VMware Horizon DaaS: Desktop as a Cloud Service (DaaS)

VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) 1 43% of workforce using 3+ devices 74% of employees use consumer technologies, due to a lack of alternatives from IT 2010 The year the number of

More information

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led

Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Managing Enterprise Devices and Apps using System Center Configuration Manager 20696B; 5 Days, Instructor-led Course Description Get expert instruction and hands-on practice configuring and managing clients

More information

Enterprise Mobility & BYOD: Four Biggest Challenges And How to Solve Them WHITE PAPER

Enterprise Mobility & BYOD: Four Biggest Challenges And How to Solve Them WHITE PAPER Enterprise Mobility & BYOD: Four Biggest Challenges And How to Solve Them WHITE PAPER WHITE PAPER 2 Enterprise Mobility & BYOD: Four Biggest Challenges And How to Solve Them Business success is highly

More information

SAM Benefits Overview SAM SOFTWARE ASSET MANAGEMENT

SAM Benefits Overview SAM SOFTWARE ASSET MANAGEMENT SAM Benefits Overview SAM SAM is critical to managing an IT environment because effectiveness is seriously compromised when an organization doesn t know what software assets it has, where they are located,

More information

SNOW SOFTWARE. Fredrik Spolén Country Manager Sales Director. Norway Denmark Finland

SNOW SOFTWARE. Fredrik Spolén Country Manager Sales Director. Norway Denmark Finland SNOW SOFTWARE Fredrik Spolén Country Manager Sales Director Norway Denmark Finland AGENDA FOR TODAY Introduction to SAM and Snow 4 th Generation SAM Snow SAM Platform Questions and Answers LACK OF SAM

More information

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Customer Needs and Strategies IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Mary Johnston Turner IDC OPINION IT as a service (ITaaS) represents a fundamentally

More information

FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution.

FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution. FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution. In today s world the potential for ready access to data from virtually any device over any type of network connection creates

More information

Kaseya White Paper. Managing the Complexity of Today s Hybrid IT Environments

Kaseya White Paper. Managing the Complexity of Today s Hybrid IT Environments Kaseya White Paper Managing the Complexity of Today s Hybrid IT Environments There are many factors driving the increasing complexity of IT today. The rapid adoption of cloud computing, big data and mobile

More information

activecho Driving Secure Enterprise File Sharing and Syncing

activecho Driving Secure Enterprise File Sharing and Syncing activecho Driving Secure Enterprise File Sharing and Syncing activecho Overview In today s enterprise workplace, employees are increasingly demanding mobile and collaborative solutions in order to get

More information

allchoice We are XMA. Empowering employee device choice within the workplace

allchoice We are XMA. Empowering employee device choice within the workplace allchoice Empowering employee device choice within the workplace We are XMA. We are XMA. We deliver innovative IT solutions that enhance how people learn, teach, govern, deliver healthcare and do business.

More information

Mobile Device Management Buyers Guide

Mobile Device Management Buyers Guide Mobile Device Management Buyers Guide IT departments should be perceived as the lubricant in the machine that powers an organization. BYOD is a great opportunity to make life easier for your users. But

More information

Expert Reference Series of White Papers. Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment

Expert Reference Series of White Papers. Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment Expert Reference Series of White Papers Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment 1-800-COURSES www.globalknowledge.com Citrix XenDesktop 5: Key Advantages for Virtualizing

More information

"Secure insight, anytime, anywhere."

Secure insight, anytime, anywhere. "Secure insight, anytime, anywhere." THE MOBILE PARADIGM Mobile technology is revolutionizing the way information is accessed, distributed and consumed. This 5th way of computing will dwarf all others

More information

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Whitepaper: Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider WHITEPAPER Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Requirements Checklist

More information