EMPOWERING THE DYNAMIC WORKPLACE

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1 EMPOWERING THE DYNAMIC WORKPLACE

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3 Matrix42 has been positioned in the visionary quadrant of the Gartner Magic Quadrant as the only vendor that enables organizations to manage physical, virtual and mobile environments with integrated self service, from one single system. (Gartner Magic Quadrant for Client Management Tools, 2012) THE DYNAMIC WORKPLACE BECOMES A REALITY About Matrix42 Matrix42 provides the industry s most forward-thinking and comprehensive Workplace Management solutions and is the only global provider that gives customers secure and interconnected management of every mobile, physical and virtual device. Matrix42 Workplace Management combines client lifecycle, cloud, SaaS, virtualization and service management into an integrated solution that provides users transparent access to their data and service from any place, at any time and from any device. With Matrix42 companies can improve employee productivity, IT efficiencies, cost savings and user satisfaction which all contribute to the profitability of any organization. Founded in 1992 Matrix42, a member of Asseco Group, has over 250 staff globally. We have more than 2,500 customers worldwide that are managing 2.5M devices with our Workplace Management solutions. Technology Partnerships a Key Factor of Success A look at today s networked, agile IT landscape reveals: Even a brilliant and extensive technology will not be able to provide really comprehensive solutions unless the respective vendor cooperates with appropriate partners. Matrix42 is very proud of its long years of technological partnerships with key market players such as Citrix and Microsoft. Matrix42 also attaches great importance to close cooperation with resellers, consultants and other partners. For years, market-leading enterprises such as Infineon, Magna and Puma have relied on Matrix42 solutions and are convinced that these solutions enable them to also address the challenges of constantly changing IT workplaces and related changes in users work styles: Matrix42 helps the IT team to support the users constantly changing requirements, based on guidelines and policies.

4 Users have developed new work styles. They want to be able to use all IT services on any kind of device, at any time and anywhere. While cloud and SaaS offerings help them to put these requirements into practice, this should also be possible without having to interact with the IT department. One thing is certain: You can t support today s work styles with yesterday s technology. IT Workplaces: Today and Tomorrow Corporate Workplace Management: Dynamic IT Workplaces and Relieved IT Staff Matrix42 has consolidated its product offering, based on an intelligent approach with a focus on the users: Workplace compliance and the self-service-functionality can be found in each individual Workplace Management solution no matter whether it concerns the administration of physical, virtual or mobile workplaces. Automation From inventory and software management to operating system installation: All modules that relieve the workload through useful automation are made available to the IT staff. Compliance License management is one of the issues that is often ignored. Corporate Workplace Management ensures that the IT department has full control over all compliance aspects, from license, asset and contract management to inventory. The integrated License Intelligence Service automates these tasks, reducing costs and risks efficiently. Adaptability Flexible and agile IT requires clearly defined business processes: The Workflow Designer makes it easy for users to set up workflows quickly and also provides a graphical progress bar for monitoring. Corporate Workplace Management also features a data modeler to create interface elements and data structures.

5 Workplace Management Encompasses The Whole Lifecycle Corporate desktops, both physical and virtual systems, must be updated and maintained across the whole lifecycle. The lifecycle of a workplace includes software deployment and upgrades, patch management, remote control, backup and recovery tasks, user profile management and OS deployment. Self-Service Today s IT users order required services, hardware and software directly via an intuitive self-service portal where all requirements are integrated accordingly, from ordering services and products to requesting backups of userspecific data or opening a support ticket. The IT staff can use the adaptable workflow engine to easily map any approval and provisioning processes. Automation Automation is key to increased performance levels. IT executives define desired states in the Workplace Management module, rather than triggering job lists manually. Client systems and desktops are configured automatically, until the defined state has been achieved, for instance, in cases where a PC has to be set up for a new employee or if an employee joins another business unit and needs different software for his work. Consolidation Hardware and software inventories are the solid foundation that allows companies to collect all required information automatically. If, in rare cases, manual intervention is necessary, the integrated service desk allows the IT support staff to access systems remotely. Only a few mouse-clicks are required to fully restore a client system. Growing With Growing Requirements Flexibility and Security with the Workplace Management Cloud Workplace Management can be installed locally, ensuring a highly cost-efficient and stable management of the corporate IT environment. Matrix42 Corporate Workplace Management solution can also be purchased as a highavailability cloud service. Customers can leverage the cloud to significantly reduce the time needed for maintaining the server environment. The IT staff can then focus exclusively on service provisioning. Updates to the underlying environment and the Matrix42 software are installed automatically, without any manual intervention. Matrix42 offers a full lifecycle management product, including backup and recovery, PC disposal and a selfservice catalog, which many products do not offer. (Gartner Magic Quadrant for Client Management Tools, 2012)

6 Regarding solutions for all kinds of devices, including laptops, desktops, smartphones and tablets, three of the eleven vendors have been positioned as leaders, with Matrix42 being clearly ahead of Microsoft and Novell; the vendor has successfully integrated system management with mobile device management. (Experton Group Mobile Enterprise Vendor Benchmark, 2013) BYOD is a current top issue for organizations of all sizes small and medium businesses as well as large enterprises. According to analyst reports, 73 percent of all top companies are still struggling with implementing this new bring-your-own-device work style. Matrix42 Mobile Workplace Management covers all aspects of a secure, consistent and agile mobile device management, from self-service including a corporate app store to complete lifecycle automation and consolidation, based on a mobile asset management component to address all relevant areas. Mobile Devices Always Under Control Mobile Workplace Management: More Than Just Counting Smartphones! Users are becoming increasingly mobile, and the corporate IT staff is challenged to not only administrate, but to also roll out content, s and applications on these devices, which are often privately owned. Only a mature mobile workplace management solution can supply the appropriate tools to address these challenges. A suitable management tool is required to be able to leverage all the benefits of mobile computing. BYOD Users who bring their own smartphones or tablet PCs into the company (BYOD) are provisioned all required applications and data, without the risk of affecting their personal settings and data through corporate configurations: That s state-of-the arte mobile workplace management! Enterprise App-Store No mobile device without apps and no mobile workplace management solution without an enterprise app store: Employees can use an intuitive self-service portal to shop internal enterprise apps and also public apps, based on corporate guidelines. Support of Mobile Operating Systems The diversity of operating systems does not constitute an obstacle to the management of devices and applications on these systems; multiple operating systems and versions can and must be managed transparently.

7 Workplace Management Benefits - for Users, IT Staff and the Whole Company Benefits for users: Workplace Management increases user satisfaction and productivity levels significantly through key features such as self-service, mobility and bring your own device support, which allow users to work how they want to work. Benefits for the IT staff: Workplace Management relieves the IT staff from large parts of their work thanks to the high degree of integration and the targeted use of cloud, SaaS and virtualization solutions that increases the agility of IT and helps them do their work much more quickly. And the benefits for the company? An agile workplace management solution also generates added value for the company thanks to cost reductions achieved through full compliance with IT standards and guidelines covering all aspects of IT and consistent automation, which not only reduces costs, but also related risks. Convincing results: Workplace Management enables a dynamic workplace and generates value for everybody: IT benefits from an efficient and service-oriented organization, users benefit from a higher degree of flexibility, and the company benefits from increased productivity levels.

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