Mission success is no coincidence. Rely on aircraft and components maintained by us.
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1 Mission success is no coincidence. Rely on aircraft and components maintained by us.
2 Your partner for maintenance, repair and overhaul (MRO) services Benefit from RUAG's wide range of professional aircraft services. We provide everything from MRO services, system upgrades and engineering to supply chain management and fleet management to clients across the globe. You need a reliable partner and an experienced provider of MRO services. Located in the heart of Europe and well represented worldwide, we are renowned for our reliability, expertise, professionalism and outstanding service. We know that your mission success is essential that s why we commit to ensure the highest availability of your aircraft.
3 Exceeding your expectations A close partnership To us customer relations is more than just a buyer / supplier relationship. It means a carefully maintained partnership, and a genuine focus. We cooperate very closely with our clients, involving them in every decision and every phase of a project. This is how we create solutions tailored to the individual requirements of our clients. Service excellence throughout every project Our experience and know-how means you get the highest quality services from initial planning to complete system life-cycle management. Performance based logistic concepts improve efficiency. As a one-stop shop we guarantee short turnaround times, and thus maximise the availability of your aircraft. Reliable expertise Expertise is more than knowledge and experience. By staying one step ahead, we aim to provide reliable solutions that successfully meet long-term challenges and anticipate our customers needs in the future. In addition, our staff at RUAG Aviation consist of highly qualified, experienced and dedicated specialists who strive to achieve operational excellence at all times.
4 Rely on our MRO services. Wherever you are. Readiness at the flight line is the basis of mission success. As your reliable partner we will contribute to your readiness providing top-quality services and decreasing your life-cycle costs. Our services range from maintenance of aircraft components to performance based logistic concepts and on-site fleet management wherever you are.
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6 Arrival An F/A-18 arrives for a heavy maintenance service. Our customer knows we can be relied upon to deliver quality service in every detail and with short turn-around times. Structure All-in-one maintenance services down to depot level is increasingly important. Cost efficiency and decreased ground time, combined with the highest levels of expertise are our key values. Engine Nothing is more important to your crews than a perfectly-working system. We provide a wide range of services repairs, top quality maintenance and overhauling to ensure your engine is running smoothly and at peak performance.
7 Components Test Flight Departure Even minor defects in components can ground aircraft. Our subsystem, engine and component MRO extends life cycles and significantly increases aircraft availability. After servicing, our experienced and highly skilled test pilots put your aircraft through its paces, ensuring the very highest standards. Additional services include aircraft displacement, flyovers of damaged aircraft, the creation of manuals and bulletins, post-accident analysis and crew transportation. Promise kept: The MRO service is complete and the aircraft is delivered to the customer on-time and in top condition.
8 Our capabilities at a glance RUAG Aviation delivers MRO and engineering services from a variety of sites and locations. Please contact us for further information. Aircraft & Type Airframe Services Engine Services Landing Gear Services Component Services Spare Parts & Component Management Northrop Grumman F-5 Tiger Boeing F/A-18 Hornet Lockheed Martin F-16 Fighting Falcon Lockheed Martin F-35 Lightning II Dornier Alpha Jet Lockheed AP-3C Orion Lockheed C130-Hercules (130H / 130J) Pilatus PC-6 Pilatus PC-7 / 9 Pilatus PC-12 Dornier 228 Dornier 328 Hawker Beechcraft King Air Cessna Caravan Piaggio P180 Avanti DHC-6 Twin Otter ATR 42 / 72 Airbus Helicopters AS332 Super Puma Airbus Helicopters AS532 Cougar Airbus Helicopters H135M Sikorsky S-70A Blackhawk Sikorsky S-70B Seahawk Sikorsky UH-60 Boeing CH-47 Chinook Bell UH-1 Special products and services RUAG Aviation also provides services for missiles, air defence and unmanned aerial systems. Please contact us for further information.
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10 A powerful combination of benefits You can take advantage of our outstanding and powerful combination of benefits. A partnership primed for success. Global Presence Our presence in five continents and more than 30 countries brings us close to our customers and partners: The source of a success-oriented partnership. Availability Maximising your aircraft uptime is our main goal. The fastest turnaround times (TAT), highest mean time between failures (MTBF) and innovative industrial solutions ensure your fleet s availability. Reliability Our logistics, technical services, life cycle support and partnership management are combined with total reliability and Swiss precision. Affordability Global presence, availability and reliability advantages naturally lead to the lowest life cycle cost. Profit from our wide range of services At RUAG Aviation you get the complete package from a single source. MRO Engineering System Upgrades Supply Chain Management Fleet Management Aviation Products
11 Our customers can count on our total commitment to ensuring the highest availability of their aircraft. In addition to maintenance, repair and overhaul, we offer a wide range of first-rate services, fast turnarounds, and favourable conditions. Philipp M. Berner, CEO RUAG Aviation
12 Swiss quality available around the globe Staying in close contact with our customers is important to us, and we look forward to establishing a partnership with you. Please feel free to contact our customer relations experts. Vice President Sales and Marketing Martin P. Büsser martin.buesser@ruag.com Middle East, India and Africa Philippe Erni philippe.erni@ruag.com North and West Europe Reto Ambauen reto.ambauen@ruag.com Southeast Asia and Oceania Beat Betschart beat.betschart@ruag.com South and East Europe Markus Mayer markus.mayer@ruag.com Northeast Asia Marc Wenger marc.wenger@ruag.com North America Dimitri Netelbeek Phone dimitri.netelbeek@ruag.com Malaysia and Singapore David Jones Phone david-anthony.jones@ruag.com Latin America Hans Ott hans.ott@ruag.com Australia Paul PingNam Phone paul.pingnam@ruag.com RUAG Aviation Seetalstrasse 175 P.O. Box Emmen Switzerland Phone marketing.aviation@ruag.com Legal domicile: RUAG Switzerland Ltd Seetalstrasse 175 P.O. Box Emmen Switzerland
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