CAPABILITIES STATEMENT

Transcription

1 CAPABILITIES STATEMENT AS/NZS ISO 9001:2008 Qualified Certified Company

2 ADAGOLD AVIATION IS A PROVIDER OF SINGLE SOURCE SERVICES, MANAGING COMPLEX AND CRITICAL AVIATION REQUIREMENTS ACROSS AUSTRALIA AND THE GLOBE. FOR OVER 21 YEARS, ORGANISATIONS AND GOVERNMENTS HAVE ENTRUSTED US TO DELIVER THEIR AVIATION OPERATIONS SAFELY, ON TIME AND ON BUDGET.

3 ADAGOLD AVIATION AT A GLANCE 21 YEARS supplying global aviation services 10,000+ charters performed on behalf of clients across Australia and the world 250+ combined years of aviation management experience 1,250 customers & growing Global military experience transporting 100,000+ troops over 10.1 million kms including 282 missions to Afghanistan 6,000+ passengers through our Brisbane Jet Base each month Experience and capabilities across the globe including Australia, Asia, Europe, Africa, THE Americas VIP MINING AND RESOURCES GOVERNMENT DEFENCE VIP CARGO GROUND SERVICES TECHNICAL AND SAFETY CORPORATE

4 ADAGOLD AVIATION OUR BUSINESS Adagold Aviation is the leading Australian aviation solutions provider with a proud 21 year history of servicing a range of governments and industries across Australia and the world. Australia s Most Experienced and Trusted Charter Management Company Air charter is our core business with capabilities to manage complex large scale projects as well as small charters, locally and globally. Our successful track record of working with global organisations, governments, VIPs, Heads of State and dignitaries has positioned Adagold Aviation as Australia s leading charter management company. What sets us apart? Our Management team has over 250 years of aviation experience We have experience in a vast range of industries, environments and worldwide locations We are large enough to manage the most complex aviation projects yet nimble enough to respond to any situation large or small Adagold Aviation is synonymous with some of Australia s major aircraft operators Our systems, procedures and technology aim to provide the highest levels of risk reduction and service reliability Aviation Services Company Working For and With its Clients Procurement for long term FIFO projects or critical single air charters can be an extremely complex and time-consuming process. The cost of failure associated with selecting the wrong aircraft type for your requirements can be expensive. Adagold Aviation has a team of experts who work on your behalf to find the best aircraft and most reliable operator within your budget, saving you time and money.

5 ADAGOLD AVIATION OUR SERVICES Resources FIFO, Adhoc Charters, Investor Tours, Emergency Services, Ground Services, Virtual Aviation Dept, Cargo Servicing Australia s mining hubs in Qld, WA, NT, SA, NSW as well as PNG. government Commonwealth, State, Defence, Ministerial, NGO, Departmental Providing all facets of air charter management to a range of government departments, NGOs and Government-owned Corporations. Your complete aviation services suite. Whether it s a VIP charter, medivac, ground handing, tender and contract management or even an emergency evacuation for a disaster zone, Adagold Aviation will provide a fast, safe and reliable service to suit your budget and timeframe. cargo Oversized, Hot Shots, End-to-End Solutions, Complex Movements Air cargo solutions for a range of industries and governments in Australia and globally. technical & SAFETY Technical, Safety, Compliance, Audit, Consultancy TechSafe Aviation, a partner of Adagold Aviation, provides complete aviation technical, safety and compliance services to a range of industries. Corporate Travel Management Companies, Investor Tours, Management Delegations, Emergency Flights, Rewards and Incentives, Major Events Comprehensive management of your air charter to ensure the best value for your time and money. VIP & ENTERTAINMENT Heads-of-State, Dignitaries, Stage, Film, Entertainment, VIP, Sport Services for one passenger to hundreds on full business class airliners to small corporate jets. BUSINESS CLASS Brisbane Jet Base, Ground Handling, Adagold Charter Aircraft Passenger System, Adagold Rewards, Ground Transport, Event Management A range of services to compliment and enhance your air charter or FIFO project.

6 RESOURCES Whether it s 5,000 workers on a weekly FIFO rotation or 5 VIP investors on a site visit, Adagold Aviation can provide a range of charter management services to suit mining, oil, gas and related industries. Not only can Adagold Aviation provide FIFO and charter planning and management, but we can also provide aviation technical and safety services, ground handling, online manifest solutions, air strip design and construction as well as tender and contract management. Our aviation services don t start and end with a charter flight. With a range of services and capabilities, Adagold Aviation can provide your organisation with a Virtual Aviation department to manage all your aviation requirements under one contract. CORPORATE Not all aircraft are the same. When chartering an aircraft for an important event such as a board meeting, investor tour or VIP delegation, selecting the first available aircraft with the right number of seats at the cheapest price can often result in a poor experience for your guests or worse, a major delay and subsequent missed flights and meetings. When you engage Adagold Aviation to manage your corporate air charter, we will develop a complete understanding of your requirements from knowing your travellers, the purpose of the trip, priorities, timings and, of course, your budget. We will then use our extensive network of approved aircraft operators to match your specific needs to their aircraft ensuring the operators comply with your company s aviation policies. Not only can we manage your air charter, but we can also provide VIP lounge access in most capital cities.

7 GOVERNMENT Adagold Aviation has managed large scale, sensitive and confidential air charters for a range of governments across Australia and the world. We have been providing a range of aircraft from helicopters to large airliners to meet the specific needs of the Commonwealth, state and local governments. Whether it s a single charter or a long term contract, Adagold Aviation has the capabilities to source aircraft at short notice in any location in Australia and across the world. As a standing member on the Commonwealth Government s approved aviation panel, Adagold Aviation has been entrusted to manage some of the Government s most important and sensitive air charter projects. Not only have we managed government projects in Australia, we have also been entrusted to manage complex and sensitive aviation projects in the theatre of war in Afghanistan. TECHNICAL & SAFETY In today s changing aviation industry, it is paramount that safety and compliance are at the forefront of your procurement criteria particularly when selecting a charter operator or developing policies relating to aviation. TechSafe Aviation Pty Ltd operates with Adagold Aviation as specialists in all technical, safety and compliance facets of aviation. Consisting of a team of globally recognised aviation experts, TechSafe Aviation can provide you with; Aircraft operator audits to any requested standard Airstrip design and construction Aircraft pre-purchase due diligence Aviation standards training Aviation policy development Tender management (process and operator selection)

8 CARGO Whether small or large, critical or sensitive, local or international, Adagold Aviation will find the aircraft to fulfil your requirements. Procuring appropriate cargo aircraft within your budget and timeframe can be a complex and time consuming exercise requiring high levels of industry knowledge. Our air cargo experts can manage your cargo movement from end-to-end utilising a range of aircraft and freight specialists. We have access to thousands of air freighters globally and have the capabilities to mobilise within hours in most cases. VIP & ENTERTAINMENT Over a number of years, Adagold Aviation has managed the air charter requirements for a range of VIPs including world renowned superstars of music, film, television and sport. Whether it s a discreet charter for a small VIP group or a large entourage and a film crew, we can procure the most suitable aircraft to suit your VIP s desires. Not only can we manage the air charter, we can also co-ordinate catering, ground transport and, of course, provide discreet VIP lounges. We also have vast experience in managing charter flights in Australia for visiting political dignitaries and Heads of State. From Royalty to the Pope, we have been entrusted to transport some of the world s most recognised people across Australia and globally.

9 INTRODUCING BUSINESS CLASS ACAPS GLOBAL Adagold Charter Aircraft Passenger System is a cloud based manifest software system designed for air charter flights. Suitable for one-off charters or long term FIFO projects BRISBANE JET BASE The Brisbane Jet Base is located in the general aviation precinct at Brisbane airport. Comprising a FIFO terminal and a VIP Lounge, the BJB processes over 6,000 passengers per month. ADAGOLD REWARDS Adagold Aviation can provide a tailored rewards scheme for your FIFO project. Using one of the world s best rewards schemes, your workers can receive points for travel on designated charter flights. GROUND HANDLING Adagold Aviation has a dedicated ground handling team that can manage an array of tasks on the ground to assist local aircraft operators as well as visiting foreign aircraft. EVENTS Adagold Aviation has been involved with a number of major events across Australia that demand high levels of coordination of charter flights and ground handling capabilities, such as CHOGM and the Olympics. GROUND TRANSPORT As part of our air charter service, we can also manage all of your ground transport requirements. Whether it s a limousine, a 20 seat bus or a fleet of coaches, Adagold Aviation can arrange all of your transport requirements.

10 CASE STUDIES Australian Defence Force Project Locations Australian Capital Cities to Al Minhad (UAE) Client Requirement The transportation of ADF personnel and guests, as well as cargo to the Middle East as part of the Sustainment Program to the Middle East Area of Operations. A weekly return service was required, often with twice weekly services. Challenges Sourcing a suitable multi-engine, wide body aircraft which would provide long range capabilities as well as the capability to carry up to 265 passengers and a payload of 23 tonnes. Adagold Aviation has provided the ADF with a high level of responsiveness, underpinned by our comprehensive flight coordination and liaison capabilities. Solutions Adagold Aviation sourced an Airbus A supported with full time maintenance and operations staff in Australia. A dedicated team of 6 staff in Brisbane coordinate each flight and monitor every minute of the flight, updating the ADF of the aircraft s progress. Outcome As of January 2014, Adagold Aviation has provided over 200 return services for the ADF with an on time performance of 97%. Adagold Aviation has been ranked by the Australian Defence Magazine as the number one SME supplier to the Australian Defence Force in 2011, 2012 and Our Defence Operations department has flown over 100,000 troops and over 10.1 million kms for various governments worldwide, including 282 missions into Afghanistan. RESOURCES FIFO Client Requirement Brisbane Roma (Western Queensland) Client Requirement Ongoing transportation of staff working for a gas project in Western Queensland. Passenger numbers varied between 30 and 50 in each direction due to staff and rostering demands. Return services were required twice weekly, every Monday and Thursday. Challenges The client had a firm budget for the FIFO component of its project, therefore, sourcing the most suitable aircraft required an extensive search. The requirement was to provide better time efficiencies than regular passenger air transport and a cost saving. Solutions Following a market search across a range of aircraft and operators, Adagold Aviation sourced a Dash aircraft, a reliable and versatile aircraft that suited our client s requirements and provided cost savings. The client utilised Adagold Aviation s Brisbane Jet Base which provided a seamless and efficient loading and unloading of the aircraft, as well as easy access for the passengers. Using ACAPS Global, simple manifesting and passenger changes were capable of being performed up to the last minute. A monthly report was provided to the client outlining exact staff movements, flight timings and associated costs. Outcome Our client has been extremely satisfied with all aspects of the FIFO charter with the cost benefits and the customer service provided by Adagold Aviation. 93% of all flights were on time and the remainder were within 15 minutes of scheduled times. The client has now entered into a further contract with us.

11 VIP 2013 FEDERAL ELECTION Project Locations Canberra, Capital Cities and Regional Towns Client Requirement The Australian Defence Force required two aircraft with 12 business class seats and 62 economy seats to transport media and campaign staff accompanying the two Prime Ministerial candidates. The aircraft were required to be on call each day for the entire 6 week campaign. The requirement included ground handling management at each airport. Challenges Once the 2013 election was officially called the aircraft were required almost immediately. Fast aircraft preparation along with support staff and crew were required. The schedule and flight destinations were not released until 4 hours prior to departure, providing an additional challenge for Adagold Aviation staff. Solutions Adagold Aviation sourced two 70 seat Fokker F70LR fitted with 12 business class seats in accordance with the client s requirements. We provided a Program Director as well as 4 dedicated Flight Managers to accompany each flight. This ensured that all schedules were met and the passengers were comfortable and catered for on the ground and in the air. Outcome The aircraft operated 77 services and worked every day of the campaign. A remarkable 100% on time performance was achieved despite the various changes to schedules and the plans of the two political parties. CARGO Project Locations North Queensland, Germany Client Requirement Our client, a mining contractor in North Queensland, suffered a major failure of a mechanical component. Each hour the equipment was inoperable was extremely costly. A replacement component was sourced in Germany and the most expedient way of transporting it to site was required. Challenges The component comprised three pieces, weighing 4 tonnes. The fastest way to transport the component was by air cargo which required a long range cargo aircraft for the intercontinental leg and a smaller cargo aircraft to access the smaller airstrip at the mine site. Solutions Within two hours of the initial call, the Adagold Aviation Cargo Team had a number of options to consider. Hours later, the component was loaded onto a dedicated Airbus A300 cargo plane and dispatched to Australia. In the meantime, our team had arranged for a smaller aircraft in North Queensland to transport the component on the final leg of its journey. Outcome Just 24 hours after leaving Germany, the aircraft landed and transferred the component to the smaller aircraft. Our knowledge and experience saved the client tens of thousands of dollars in lost time by having the component on site in just 33 hours. For more case studies please visit our website

12 HEAD OFFICE Brisbane Airport QLD P SYDNEY office Mascot NSW FREE CALL NATIONWIDE E charters@adagold.com international callers ADM001 V2.0 AS/NZS ISO 9001:2008 Qualified Certified Company