Integrated Cash Center Solutions. Perfectly tuned. Efficient. Ready for the future.
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1 Integrated Cash Center Solutions Perfectly tuned. Efficient. Ready for the future.
2 Superior efficiency and security: Key essentials for a cash center. Only a few years ago, many observers predicted that cash was doomed to disappear by the 21st century. Yet more cash is in circulation today than ever before despite a profusion of alternative means of payment. With this growth in cash volume also comes a greater need for cash processing services and technologies. And that shows no sign of changing in the future, either. The challenges for cash center operators are enormous. Relentless cost and efficiency pressure is forcing them to repeatedly re-engineer their processes, site structures, and system configurations. As cash volumes rise and new technologies emerge, it is becoming more urgent to find futureproof solutions for projects such as expansions or new facilities. Luckily, there are automation solutions for each cash center station. This is certainly a plus for security and efficiency in cash handling and an ideal opportunity to implement seamlessly integrated, highly productive processes. Designing and enhancing powerful cash centers is a complex challenge. For valuable assistance, turn to the specialists at Giesecke & Devrient (G&D). We will discuss your needs and situation with you in detail and craft a solution for your cash center using perfectly matched modules. Completely customized and fully flexible. Count on G&D to help you successfully tackle all your challenges today and tomorrow.
3 Intimately familiar with all cash cycle processes. For 160 years, G&D has been providing services and solutions for all cash processes from banknote paper to banknote destruction. That gives us an unparalleled understanding of the tasks and requirements of all the stakeholders in the cash cycle. And we know that each target group faces a different set of challenges from banknote printers, central and commercial banks to cash-in-transit companies, casinos, and points of sale. Our global presence gives us deep insights into each country s requirements. They can vary considerably and not just in terms of monetary regulations, security rules, and banknote properties, either. Factors such as infrastructure, climate, or population growth can heavily affect the processes in the cash cycle, even those that take place within the cash center. We incorporate all these considerations into a tailormade design for every customer solution. G&D partners with around 150 central banks, over 50 banknote printers, and over 3,000 commercial cash center operators around the globe. These longstanding relationships add up to an unrivaled wealth of experience in cash handling. We help make cash handling significantly more secure and efficient worldwide with more than 22,000 installed banknote processing systems and over 100,000 Stations in a cash center: Different tasks and degrees of automation. integrated sensors. Sensors are part of G&D s core technology and are used at every station in the cash cycle. As the technology leader, we drive innovations that meet all the requirements of the cash cycle, satisfy national central bank regulations, and enhance cash center efficiency. Put our wide-ranging expertise and decades of experience to work for your cash center Our knowledge is the core of solution development. And this can set you apart from your competitors. After all, the greatest potential for cash center optimization lies in Depiction of a cash center for large commercial applications and central banks 2 Perfect integration for maximum performance Central Bank Cash Center Depiction of a large cash center for central banks with a maximum end-to-end 4 solution for handling large processing volumes with maximum efficiency 1 Receiving and shipping Commercial Cash Center Retail Store Intelligent combinations: The only way to stay ahead. The ideal cash center solution begins by carefully configuring all necessary functional areas. We analyze and align the technology, processes, systems, buildings, and infrastructure to ensure they fully reflect your unique requirements and circumstances. 1 5 Printing Works Bank Branch 1 Unloading vehicles, sluices, loading banknote containers onto conveyors, scanning, and registering the containers, confirming the handover of outbound shipments: from banknote picking to pickup 2 Pre- and postprocessing Logging and preparing for processing, strapping and bundling banknotes, packaging, palletizing for storage or shipment 3 Material transportation All cash movements inside the cash center between stations and within the warehouse Schematic representation of a commercial cash center 7 Cash centers house up to seven core areas that need to be tightly integrated. Only if they are fitted together into one coherent unit, like the perfectly matched pieces of our cube, will your cash center be truly secure and efficient. for commercial banks or cash-in-transit companies 4 Processing 5 Commissioning 6 Storage 7 Destruction Verifying, counting, sorting banknotes and coins. (Central banks additionally verify integrated high-security features using special systems and technologies to assure maximum counterfeit protection.) Combining packaged banknotes into specific lot sizes based on the customer s order Staging and putting cash in the vault; inventory management and withdrawal Withdrawing unfit banknotes (shredding, compacting, and disposal) at central banks cash centers and banknote printers G&D develops cash center solutions for every market segment not just for central banks with their typically high degree of automation, but also for commercial operators (commercial banks, cash-intransit companies) where the ideal solution may entail less automation at certain points. cash handling processes and they are G&D s core competency. Our worldleading processing systems, when combined with stateof-the-art automation, comprehensive, fully integrated software solutions, and broad service portfolio, are a powerful toolkit for developing the best possible solution for you for individual stations or for the cash center as a whole. Just like all the pieces in a cube touch the core, every station in your cash center will benefit from our core competency. With our help, you can have a cash center that fully satisfies your quality, security, and efficiency requirements. And that will truly add value for you!
4 Giesecke & Devrient The cash center professionals. We develop solutions for you and with you. Collaboration essentially breaks down into four phases. In each phase, we act as a reliable partner and service provider. We advise you on all relevant issues, manage the project for you on request, and work closely with you throughout the entire process. In short, G&D has the profound expertise and extensive experience to deliver the turnkey end-to-end solution you need. You set the goal let us handle the professional planning and execution. Do you want to expand or modernize your cash center? Are you thinking about consolidating your operations into fewer locations? Are you planning to institute automation solutions, optimize your warehouse, or roll out cuttingedge cash management software to support your processes? In a nutshell: do you want to make your cash center more secure and efficient? Whatever your goals and requirements may be, you can count on G&D to provide exactly the expert assistance you need from individual processes and processing systems to entire super cash centers. We have been serving cash center operators for years, developing and implementing a wide variety of solutions for cash centers of all sizes, regions, degrees of automation, and cash handling systems. Not only have we effectively optimized individual stations, but we have also redesigned entire high-performance cash centers. Our solutions are fully scalable and provide a sound foundation for future expansions and new technologies. We engineer all our solutions to be future-proof from individual processing units to entire systems, including software and material handling. Cash center projects are complex and demanding. Countless interfaces have to be perfectly aligned. We tackle this challenge systematically with you, step by step. Cash center projects consist of four phases: 1 Requirements analysis 2 Solution design 3 Deployment 4 Post-Deployment
5 Phase 1: Requirements analysis Cash cycle Currencies Cash flows Stakeholders Role distribution Regulations Requirements analysis External cash center parameters Site analysis Customer structure Branch structure ATM network and management Deposits Armored transportation / logistics Many individual requirements one coherent concept. Internal cash center parameters Processes Sizing Infrastructure Security Workforce structure Resource planning The analysis phase captures all the parameters that impact cash center performance from key characteristics of the cash cycle to core data and 1 volumes for your operation. The most fundamental parameters are the daily volumes of incoming and outgoing cash, percentage of banknotes and coins, and the quality and homogeneity of deliveries. In commercial cash centers, the number and quantity of customer deposits play a role, too. The analysis also looks at relevant central bank rules. Operational requirements range from process steps, staffing levels, equipment capacity, shifts, and delivery deadlines to receiving and processing times and volume fluctuations in the course of the day and year. We also determine your software needs for issues such as logistics, material flows, ERP, or management information. In this phase, you receive advice from our experts on technology and operational processes. The result: a comprehensive, detailed requirements profile for your future cash center solution.
6 Perfectly customized for you: we tailor your solution to your needs. Phase 2: Solution design Next, we develop, present, and explain solution models that match your requirements profile. Discussions about the pros and cons of each model also reflect our knowledge of best practices for each area. Together, we develop the solution that best meets your special requirements. We then plan and design your solution in detail from the equipment, systems, and workflows to the software, automation, and security plan. As you might expect, we also handle resource planning and support your design architect. Your cash center solution, being modular, scales well and adapts readily to future requirements. This puts your long-range plans on a solid grounding and protects your investment for a long time to come. We issue a detailed specification based on the model, submit a custom proposal to you, and prepare for the joint implementation.
7 Looking forward to everything working smoothly? So are we! Phase 3: Deployment 3We implement your cash center so your equipment will be productive and available right on schedule. Depending on the project brief, we can install and commission the following components at your site: Systems for banknote processing, pre-processing, and / or post-processing (modular packaging systems, etc.) as well as coin processing systems Vault management software solutions, including interfaces to your ERP and material handling software Manual and fully automated picking, storage, and material transport systems (e.g. rolling cages, roller conveyors, all material handling equipment) For central bank applications: banknote destruction systems (online/offline shredding, compacting, disposal) Security systems We configure and integrate all these systems to suit your requirements and then embed them in your current processes. To bring your operators and supervisors up to speed, our specialists train them extensively on the new equipment. Our service includes acceptance test preparation and support. We can even assist with the production start-up phase at your site if you wish.
8 Phase 4: Post-Deployment Your productivity is our priority: superior service worldwide 24 hours a day. Service is an integral part of our solution business. We provide a wide range of services worldwide to ensure that you can trust your systems to deliver maximum uptime throughout Technical support Our experienced service team can address any technical issues that you may have with your installed solution either at your site or via a technical Spare parts and repairs G&D s top-quality repair service is global, capable, and reliable. Our service technicians have access to a wide selection of high- Relocation and removal Let us take care of all the details of reorganizing or relocating your cash center. G&D can even remove existing solutions on request. Confi- their service lives. support hotline. You focus on quality original spare parts. dential data is treated carefully running your cash center; let and deleted professionally if us handle the rest. You can Training desired. even bring us in to personally advise you on ways to opti- Our customized training Service packages mize system performance courses cover everything and / or expand or modernize your employees need to Our care concepts can be your equipment. know to administer and as simple as supporting your operate your systems and maintenance technicians or Maintenance software. And once they as complex as handling all learn how to fix minor prob- your on-site services. Simply Through systematic inspec- lems themselves, they will tell us what you need, and tions and preventive and / or improve your productivity we will put together a service corrective maintenance, we and system availability. We package specifically for you. keep your solution running can teach courses at your smoothly along its entire site or in various locations No matter where your cash lifecycle and ensure you around the world. center may be, you can al- enjoy your investment for ways count on us. Around a long time to come. If the globe, 24 hours a day. needed, we can overhaul All you have to do is concen- your equipment, too. trate on operating your cash center; we will make sure it runs smoothly.
9 G&D the principle of partnership. With G&D, you can be confident that you will receive excellent service and a solution tailored to your needs. Harness our extensive expertise on the cash cycle and cash center processes. Thanks to our modular approach, you can easily determine the extent of our involvement in your project. Whether you want to optimize individual cash center modules or build an entire cash center, you will always get exactly the services you need. aspects. We will design and build your solution together with you and integrate the modules that you intend to handle yourself. At every stage of your project, you can rely on us to supply exactly the support you require. Long after the project is over, we will stand ready to provide assistance and share our expertise. We listen to you. We analyze your needs. We help you tackle your challenges. Developing solutions is always a joint effort. And that goes for the entire project, starting with the initial idea. We will guide your decisions, provide valuable input based on our knowledge and experience, and point out key G&D the cash center professional for you.
10 Giesecke & Devrient GmbH Prinzregentenstrasse 159 P.O. Box Munich GERMANY Phone: +49 (0) Fax: +49 (0) Giesecke & Devrient GmbH, BPS is a registered trademark of Giesecke & Devrient GmbH. All technical data subject to change BR_CCS_jun13_E CM_1.000
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