FISS Full In Service Support

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1 Market Development Services Design & Edition I September 2014 I EN FISS Full In Service Support EADS CONSTRUCCIONES AERONAUTICAS, S.A.U. (EADS CASA) Avenida de Aragón, Madrid, SPAIN Phone: /5561 Fax: Website:

2 Index Introduction Airbus Defence and Space Value Proposition 3. FISS Solutions. FISS Material. FISS Fleet. FISS Mission All information contained in this brochure refers only to services offered by the former Airbus Military 02 FISS

3 1. Introduction offering best-value solutions in a challenging environment Military operators of today face an increasingly challenging environment. Resources are facing growing constraints at a time when mission complexity and expected results are in constant growth. In this complex situation you need a partner who supports every aspect of your business and provides you with true added value. With flexible maintenance solutions, innovative technologies and best-in-class expertise, Airbus DS is perfectly placed to ensure the fleet availability and safety that underpins your every operation. understanding your needs Airbus DS experience and know-how mean we fully understand our clients requirements and are experts in providing a broad spectrum of solutions ranging from day-to-day maintenance through upgrades and on to advanced mission services. By adapting best-in-class commercial aviation support concepts to the military and government setting, Airbus DS customers benefit from industrial maintenance capabilities and spares provision. our support gives you unprecedented control Airbus DS offers customers the best operational performance with integrated service packages based on individual needs, so that aircraft operators have unprecedented control over the competing demands of cost and efficiency at a time of pressure on expenditure. 2. Airbus Defence and Space Value Proposition providing high service readiness through tailored solutions Every customer is unique. We do not believe that one size fits all, so our service solutions are modular and tailored, delivered in the spirit of maintaining a long term relationship. Full In Service Support Airbus DS is proud to offer a new family of performance-based Full In Service Support (FISS) packages, each one fully tailored to the client s precise needs. Each package is comprised of the exact modules to fulfil the customer s needs and performance requirements. With FISS, customers can secure aircraft availability and on-time service delivery as well as reducing operating costs. FISS is broad-reaching, covering technical support, maintenance, engineering, training, fleet management, parts and materials service logistics and a range of supplementary activities - all tailored to meet customers actual requirements and helping them secure total control over cost and efficiency. The FISS Guarantee Airbus DS FISS service has the track-record and proven capability to offer guaranteed availability. As an aircraft manufacturer, we deliver fully customised solutions; strategic decisions are easier to make and a complete life cycle aircraft ownership approach is readily facilitated. We recommend You decide We deploy! 03 Airbus DS 04 FISS

4 3. FISS Solutions Delivering what you need, when you need it MATERIAL FISS Material provides Materials Availability. Parts and Materials are always available when and where needed: anytime, anywhere, worldwide. FISS Material means availability of parts and materials based on a payment per flight hour, dependent on operators requirements, including: Single point of contact. Customized scope up to nose to tail. Buy back options. Parts and Materials Service and logistics to perform materials management. Re-provisioning of spare parts. Repair and overhaul of components, with priority access to Airbus DS parts and materials exchange pool. giving you the competitive edge As one would expect with a fully customisable solution, Airbus DS FISS comes in a range of broad types, each one bringing increased efficiencies. Airbus DS FISS Material clients benefit from direct contact with equipment suppliers ensuring parts and materials are available with short lead times. Not only this, they have guaranteed access to our authorised repair centre network, and our inventory management and optimisation capabilities. The result? Optimised stock levels, better materials planning and, of course, maximum fleet availability and budgetary control. MISSION ACCOMPLISHMENT 05 Airbus DS 06 FISS

5 MATERIAL Inventory optimisation Warehouse management Packaging and transport management Deployment kits management GSE management Material Management Replacement & Repair Initial Spares Provisioning/ spares pool Spare parts re-provisioning Component repair and overhaul management Priority access to Airbus DS exchange pool to minimise any potential materials shortage (AOG services) Initial spares provisioning or Materials full payment based on availability 07 Airbus DS 08 FISS

6 FLEET premium SOLUTION FOR TECHNICAL SUPPORT MAINTENANCE SERVICES For an even more comprehensive service, Airbus DS FISS Fleet is the solution of choice. Based on a concept of payment per-flight-hour aircraft mission availability, FISS Fleet offers, over and above FISS Material, a fully comprehensive service designed to ensure fully available fleets, founded on: Maintenance services Fleet management Technical services Material supply Maintenance programme customisation. Maintenance planning. Continued airworthiness management. Being fully customisable, it incorporates scheduled and unscheduled maintenance at the level needed by the operator, from depot levels to all scheduled maintenance. It can also be customised to include services tailored to customers specific organisations and in-house capabilities, such as infrastructure, tools and capabilities, personnel skills and training, and manpower availability. The benefits of FISS Fleet On the job training and development of local networks. Best technical support on site and back office maintenance programe customization. Increased availability due to optimum maintenance organization Flexible solution with local industry Fleet Management MRO Line Support MRO Intermediate & Depot Scheduled and unscheduled maintenance activities. Servicing. Flight Line Troubleshooting support. LRU replacement. Scheduled and unscheduled maintenance activities. Intermediate maintenance. Depot maintenance. 09 Airbus DS 10 FISS

7 MISSION FISS Global Overview THE ULTIMATE AVAILABILITY SOLUTION Initial spares provisioning /pool services Material management MRO depot MRO line support Replacement and repair Fleet management and CAMO Service Guarantee FISS Mission has been designed to satisfy the most demanding needs of our customers in terms of mission accomplishment. Guarantees material availability at warehouse (% fill rate) based on a price by flight hour scheme Guarantees aircraft availability (%) for missions based on a price by flight hour scheme FISS Mission Operation Model Customer Contract Admin. Mission Ops Contract Data Coordination Airbus DS Contract Program Airbus DS Missions Ops Mission Pre & Post Data Airbus DS Contract Administration Fleet Management Maintenance Supply Chain Management Mission & Crews Operations Weekly Schedule Planning Urgent Immediate Operation Material replacement: Spare parts management and repairs. Pool of spare parts/components. Activities FISS Material plus: Maintenance: Line, Intermediate and Depot. Fleet management support and maintenance engineering. Technical services 11 Airbus DS 12 FISS

8 EADS CASA 2014 ALL RIGHTS RESERVED This document and all information contained herein is the sole property of EADS CASA. No intellectual property rights are granted by the delivery of this document or disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of EADS CASA. This document and its content shall not be used for any other purpose than for which it is supplied. The statements made herein do not constitute an offer. They are based on the assumptions shown and are expressed in good faith. Where the supporting grounds for these statements are not shown, EADS CASA will be pleased to explain the basis thereof. AIRBUS IS AN EADS COMPANY Reference: TMAM0129/09/ Printed in Spain

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