Capabilities at a glance

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1 More mobility for the world The Lufthansa Technik Group Capabilities at a glance

2 Your needs shape our support Whether you are looking for the repair of a single component or a global maintenance agreement for an entire fleet of aircraft, our services follow the same logic: what matters is not what we have to offer, but what your airline needs. Individual service solution Lufthansa Technik knows from experience that a one-size-fits-all solution is no solution at all. After all, there is a big difference between flying just a few aircraft and owning a major legacy airline. Other important factors are, for example, fleet rollovers fleet mix and the ownership structure: leased aircraft have, in part, different maintenance requirements than a fleet owned by the operator. These are some of many factors that make up the individual service solution for each customer. Turning visions into business Many airlines operate new and mature fleets in parallel. With familiar technology and established processes on the one side, and new technologies, new tooling, new support processes and supplementary training on the other, the fleet introduction of any new aircraft requires an integrator such as Lufthansa Technik to facilitate worry-free operation. Having introduced new aircraft fleets to more than 200 operators and with a global fleet of well over 2,000 aircraft of all types in its care today, merging new aircraft generations with existing fleets into one profitable product is Lufthansa Technik s daily bread. This makes Lufthansa Technik s products and services the airlineproven asset for efficient, cost-effective and reliable technical operations.

3 AOG Services Mobility from Single Service to Total Support Lufthansa Technik s product portfolio is a building approach to an operator s mobility. Firmly rooted in market-leading Single Services for each facet of an airline s technical operation, capabilities lead through integrated and customized Total Support Service packages all the way to the maximum efficiency of Total Operational Support. Single Services Single Services such as letter checks, engine overhauls, repairs of single components and landing gears or transition checks for leasing aircraft are the core of a unique assembly of products and services. Lufthansa Technik s portfolio covers any conceivable requirement of an aircraft owner and/or operator. Total Support Services From day one, these customer-tailored comprehensive worry-free service packages are the key to helping airline customers achieve significantly lower costs per flight hour. Capital tie-up in spare parts can be either reduced or eliminated altogether. Customized maintenance planning ensures that airline customers can maximize their revenue flight hours per year. Total Support by Lufthansa Technik minimizes downtimes while increasing the fleet s technical reliability. Lufthansa Technik s product and service portfolio is a building approach, ranging from market-leading single component, engine and maintenance services to integrated Total Support packages. Airlines only earn money when their aircraft are in the air. If an aircraft has to stay on the ground (AOG) for technical reasons, Lufthansa Technik helps in the shortest possible time. AOG Materials Desk Next to quality and safety, speed and adherence to delivery dates are the key to successful aviation logistics. Lufthansa Technik has established an AOG help desk for this very purpose. A team of specialists works around the clock in the planning and coordination of material and parts supply. Phone aog-rfq@lht.dlh.de SITA HAMAOLH Hotline 24/7 AOG Desk Hotline Airline Support Teams Speed and flexibility are of key importance in the airline industry. Lufthansa Technik s Airline Support Teams (AST ) offer on-site Aircraft on Ground support services to solve your technical problems quickly worldwide, 24 hours a day, 365 days a year. AST Aircraft Maintenance We provide all the necessary services to help you solve your problems, allowing you to concentrate on your core business flying! AST Engines With ultra-short response times, our on-wing support brings Lufthansa Technik s extensive engine know-how right to your doorstep. 24/7 AST AST Nacelles & Composites Whatever the problem, our experienced mechanics, engineers, material suppliers and inspectors will find the solution with on-site composite repair services. 111Hotline 1Hotline AST Landing Gear With AST Landing Gear, Lufthansa Technik offers its highly qualified services for landing gear repairs, seal changes and nondestructive testing (NDT) inspections. Phone ast@lht.dlh.de

4 World of products and services Boeing A300/A310 JT9D, PW , GE CF6-80C2 A300 A318 A319 A320neo A321 A330 A A318 CFM56 A319 CFM56-5, V2500-A5 A320 CFM56-5, V2500-A5 A321 CFM56-5, V2500-A5 A330 CF6-80, PW , Trent 700 A NG/MAX Boeing 777-9X vorläufige Zeichnung 777 CFM56-5, Trent 500 A350,, Trent XWB A380 Trent 900 A MD11

5 Boeing 737 CFM56-3 Boeing 737NG CFM56-7B Boeing 747 JT9D, PW4000, CF6-80C2 Boeing 757 RB Boeing 767 PW , CF6-80C2 Boeing 777 Boeing 777X in preparation Boeing 787 Engine Services* *schedule to be defined MD-11 CF6-80C2, PW Regionals Q-Series CRJ 700 ERJ 190 Business Jets Corporate Jetliner Bombardier Boeing Business Jet (BBJ) Challenger Family Embrear Executive Jets Bombardier Q400 PW100, PW150 Bombardier CRJ GE CF34 Bombardier CSeries in preparation Embraer E-Jets 170/175, 190/195, GE CF34 ACJ CFM56, V2500-A5 BBJ CFM56-7B Challenger, Learjet, Global Express. CF34 Embraer Legacy, Lineage. CF34 Engine Services No matter if you are a regional start-up, a small or mid-sized carrier, a legacy airline or a private or a governmental operation: Lufthansa Technik s range of products can be tailored for fleets of every mix, kind and age. Engine Repair and Overhaul GE CF6-80C2 CF34-3, CF34-8, CF34-10 Pratt & Whitney JT9D, PW " PW100, PW150 CFMI CFM56-3, CFM56-5A/-5B/-5C, CFM56-7B IAE V2500-A5, V2500-D5 Rolls-Royce RB Trent 500, Trent 700, Trent 900 Spey/Tay APU Services Honeywell GTCP , GTCP H, GTCP 131-9(A), -9(B) GTCP , -250, -350, -500, -600 TSCP 700-4E Hamilton Sundstrand APS 2000, APS 3200, APS 2300 Pratt & Whitney PW901A, PW901C Engine Parts & Accessories Repair A dedicated online tool allows you to check a part number to find out about our Engine Parts & Accessories Repair capabilities and prices. Or you can search by engine type to learn more about EPAR special repairs. For more information:

6 Copyright 2015 Lufthansa Technik. All rights reserved. Disclaimer in respect of statements and information. Nothing contained in this publication shall constitute any warranty, guarantee or liability for Lufthansa Technik AG, its subsidiaries and affiliates but is for information purposes only. Accordingly, Lufthansa Technik AG, its subsidiaries and affiliates neither expressly nor conclusively accept responsibility or liability for the actuality, accuracy and completeness of the statements and information contained in this publication. 09/15 09/15 AW Lufthansa Technik AG Marketing & Sales Weg beim Jäger Hamburg Germany Engine Services Phone Fax

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