Quality Improvement Fellow (Allied Health)

Transcription

1 Date: January 2015 Job Title : Quality Improvement Fellow (Allied Department : Corporate Location : Waitemata District Health Board (all sites) Reporting To : Director of Allied Health clinically Public Health Physician, Research and Innovation - operationally Direct Reports : Nil Functional Relationships with : Internal Chief Executive Officer Chief Medical Officer Director of Nursing and Midwifery Associate Director of Nursing Senior Management Team Planning and Funding General Managers Heads of Department and Clinical Directors Operations Managers Charge Nurse Managers Other DHB managers and staff Senior Advisor in Health Leadership External Tertiary education organisations Waitemata District Health Board -JOB DESCRIPTION - Page 1

2 Our Purpose, Values and Standards Quality Improvement Fellow (Allied At the heart of Waitemata DHB is our promise of better care for everyone. This promise statement is the articulation of our three-fold purpose to: 1. promote wellness, 2. prevent, cure and ameliorate ill health and 3. relieve the suffering of those entrusted to our care. At the heart of our values is the need for all of us to reflect on the intrinsic dignity of every single person that enters our care. It is a privilege to be able to care for patients, whānau and our community, a privilege that is sometimes overlooked in our day to day work. Our standards and behaviours serve as a reminder to us all about how we are with our patients and with each other. Waitemata District Health Board -JOB DESCRIPTION - Page 2

3 Purpose of the role : To promote and build capability and capacity in quality improvement and health innovation and in the research and evaluation of its development and impact A one year, fixed term, quality improvement and health innovation experience with the opportunity to apply specific graduate study principles in the practical work setting of a healthcare delivery system Build personal and organisational leadership capability and capacity Provide support to the Director of Allied Health, Operational Leaders and/or senior clinicians to ensure the implementation of innovation and quality programmes and initiatives for which they are responsible (for example, administrative management, strategic planning, analysis evaluation of clinical and non-clinical programmes, analysis of data and clinical research) This role sits under Waitemata DHBs new Fellows Programme. Fellowships incorporate a 12-month project-based attachment in a specific area such as quality improvement (0.90FTE) and also include a structured leadership development programme (0.10FTE). The Fellows Programme seeks to embed quality improvement, innovation, translational research, education and leadership development in a new model for training health professionals. The programme is sponsored by the CEO and developed and led by the Senior Advisor in Health Leadership. KEY TASKS Extension of training and knowledge of quality improvement, evaluation and healthcare systems EXPECTED OUTCOMES Work on quality improvement and/or innovation projects with specific deliverables that may form a whole project or a part of an existing project Complete special studies and project requests as directed by the Director of Allied Health Contribute to and/or leads the planning, coordination, organisation, and evaluation of programme operations in an action-oriented environment Obtain an applied understanding of relevant Waitemata District Health Board -JOB DESCRIPTION - Page 3

4 KEY TASKS EXPECTED OUTCOMES organisation dynamics and business principles, and an understanding and appreciation of the array of staff, technical, and professional capabilities that must integrate successfully to provide health care in a complex system Research or participate in governance structures Assist in identifying ways to improve operations and support and advise on implementation or further development of new ideas, systems or technologies and improvements Analyse and develop reports and create actions to ensure compliance with regulations and organisation standards Complete a research or evaluation study of a healthcare related programme, and produce a peer reviewed publication, position paper or white paper Present at national and international conferences or workshops, and attend healthcare related events to stay current on emerging health care trends Project Management methodologies are applied Define and implement projects according to an agreed methodology, including for example, project plan, structure, reporting requirements, financial plans and budgets, participants, products, quality, risks, communications, controls and regular up-dating of the business plan. Successful implementation and operationalisation of the projects and deliverables to agreed standards of quality and with agreed timeframes and budgets. Assistance in the preparation of, and oversee implementation of project budgets, including financial management and negotiation of adequate resources for all projects. Communications strategies appropriate to the management of each project are put in place A reporting framework to key stakeholders is agreed and maintained through the life of all projects. A collaborative approach that engages staff across Waitemata District Health Board -JOB DESCRIPTION - Page 4

5 KEY TASKS EXPECTED OUTCOMES all disciplines and builds organisational cohesiveness is developed. Documentation through all phases of projects is clear, concise and distributed to all appropriate people. Interpersonal health care and quality improvement Leads and advocates for continuous improvement and quality within the service Care is culturally appropriate and sensitive All standards and documentation is in line with the Health & Disability Sector Standards and professional standards. Care is contemporary, evidence-based and audited to ensure compliance. Other professional development Attend and present research and/or project work at healthcare conferences and forums Contribution to Waitemata DHBs Thought Leadership forum and other internal organisational forums Contribution to Waitemata DHB Fellows Programme Attend learning, coaching and other development opportunities associated with the Programme Participate in all aspects of the Programme and its evaluation Act as an ambassador for the Programme Relationships Positive and constructive relationships with key stakeholders are established and maintained A culture of open relationship building is fostered Skills in change management, negotiation and persuasion are used appropriately in order to progress the programme of work Unresolved issues are escalated in the first instance to the Senior Project Manager Statutory & Treaty of Waitangi obligations Ensures the professional and political integrity of Waitemata DHB by carrying out all functions in compliance of the Treaty of Waitangi and by demonstrating a serious commitment to keeping the treaty alive Waitemata District Health Board -JOB DESCRIPTION - Page 5

6 KEY TASKS EXPECTED OUTCOMES Shows sensitivity to cultural complexity in the workforce and patient population To recognise individual responsibility for workplace Health & Safety under the Health & Safety Act 1992 & Amendments 2002 Support Waitemata DHB H&S Culture by: Following & complying with H&S policies & processes & applying them to their own work activities Identifying, reporting & self-managing hazards where appropriate Early and accurate reporting of incidents at work VERIFICATION: Employee: Manager: Date: Note: This job description forms part of an individual s contract of employment and must be attached to that contract. Waitemata District Health Board -JOB DESCRIPTION - Page 6

7 PERSON SPECIFICATION POSITION TITLE: Quality Improvement Fellow (Allied The selection panel will pay particular attention to assessing a candidate s potential to thrive in the role and contribute positively to teams and organisational projects/priorities. Fellowships will be suited to individuals seeking opportunities outside traditional career paths that can demonstrate interest and efforts extending beyond their current roles and who will bring new, diverse skills to Waitemata DHB. Requirements Minimum Preferred PERSONAL QUALITIES Demonstrates organisational values Commitment to Waitemata DHBs promise and purpose Excellent communication skills Understands self and impact of behaviour on others KNOWLEDGE Evidence of continual personal learning and development Understanding of quality improvement and allied health activities and emerging trends in health Basic knowledge of organisational development or management or leadership development theory, principles or programmes Understanding of clinical governance principles and application within healthcare settings Understanding of current issues in healthcare delivery within DHB catchment area and NZ Understanding of healthcare administrative practices and techniques (e.g. healthcare finance, planning, innovation, health informatics, etc.) Waitemata District Health Board -JOB DESCRIPTION - Page 7

8 SKILLS AND ABILITIES Evidence of interest beyond primary role Project management and reporting Ability and enthusiasm for leading transformation in their field after the fellowship Ability to communicate effectively with people across a range of disciplines, professional groups and sectors Teaching and training Ability to produce and deliver high quality written and oral material for a range of audiences /stakeholder groups Ability to work with and lead others, across professions Ability to develop and maintain professional networks Ability to analyse, critically appraise and interpret complex information Ability to develop and implement programmes in the healthcare setting, e.g. educational, quality improvement, etc. EXPERIENCE AND ACHIEVEMENTS Development of evaluations/audit protocols/grant applications Previous co-ordination or management or leadership experience Previous training/work experience at Waitemata DHB Evidence of clinical excellence e.g. prizes Publication(s) in peer-reviewed journals Experience in complex health environment Waitemata District Health Board -JOB DESCRIPTION - Page 8

9 QUALIFICATIONS Undergraduate tertiary qualification in health related discipline Higher degree or management qualification Allied Health, Scientific or Technical qualification Full registration with relevant regulatory body (where applicable) Current annual practicing certificate in relevant discipline or membership of relevant association where profession not governed by HPCAA (2003) Waitemata District Health Board -JOB DESCRIPTION - Page 9