Development Manager Salary: 50, hours per week

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1 Worthing Homes is a leading and multi award winning housing association with 3,500 homes in the Sussex coastal area. We are committed to providing good quality affordable housing, key worker accommodation and shared home ownership properties for a wide range of people throughout Sussex. Development Manager Salary: 50, hours per week A unique opportunity exists to join the Worthing Homes team as Development Manager playing a vital role in delivering our vision to help create thriving communities so we can provide a range of tenures and different types of properties at prices that people can afford. We aspire to provide a further 500 homes over the next 5 years and have the funding in place to deliver this. With innovative schemes and opportunities for partnership working, it may be feasible to increase this number of homes over the same period. We are seeking an individual with the desire to create homes and sustainable communities for our customers. You will need experience of managing property development services, preferably within social housing. Coupled with experience of leading and managing projects and co-ordinating staff across different teams. The successful candidate will be responsible for the day to day management of the development team in delivering a high performing, customer focused service, actively identifying and delivering new development and regeneration opportunities. If you are educated to degree level with a housing or equivalent programme / project management qualification and have a thorough knowledge of Homes and Communities Agency development and scheme work standards and comprehensive knowledge of the affordable housing development process, we would like to hear from you. If you would like to support us in achieving our vision for 20:20, and as we implement a transformation programme to modernise working practices, please apply with your CV and covering letter, maximum 3 pages each to jobs@worthing-homes.org.uk Closing date for the receipt of CVs is Wednesday 18 November 2015 at 12pm Interviews will be held on Tuesday 24 November 2015 We are an equal opportunities employer and value each individual s unique contribution irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background. Due to the duties of this post, in the event of an application being successful, a Disclosure from the Disclosure& Barring Service [DBS] will be sought at enhanced level. Registered in England No , Charity Commission No , Homes and Communities Agency LH4208.

2 Worthing Homes Limited T Davison House, North Street F Worthing BN11 1ER Dear Candidate, Thank you for your interest in joining Worthing Homes as Development Manager. Worthing Homes is a registered provider and is registered with the charity commission but is very much an independent social business working with local people and partners. As a locally focussed housing association, with 3,500 homes in the Sussex coastal area, we offer social, affordable and intermediate rental housing as well as shared ownership homes; we also provide key worker housing to the local hospital. We believe that good quality affordable housing is the foundation required for so many other things that we all depend on but may take for granted security, education, health, work and support networks. It s much more than bricks and mortar it s about people, communities and opportunities and this is reflected in our mission, vision and values. We are looking for someone who shares our passion about the provision of good quality homes and helping to create sustainable futures. With proven experience at management level you will be a strategic thinker with strong leadership and performance management skills; you will also be able to demonstrate that you understand the challenges that our customers face. So if you would like to be part of the Asset and New Business team at this award winning organisation and to help shape the development and growth of Worthing Homes we d be delighted to hear from you. For an informal chat or any more information please call HR on Please note the closing date for CVs, CVs received after this date will not be considered. Completed CVs sent via will be acknowledged. Only short-listed candidates will be notified and unless you are called for interview within two weeks of the closing date please assume you have been unsuccessful on this occasion. Worthing Homes is committed to working within the principles of equal opportunity and we value diversity. We aim to ensure all appointments are made on the basis of merit. Worthing Homes holds the 2-Ticks Disability Symbol. This demonstrates that we have excellent practices when employing people with disabilities and always focus on ability rather than disability. I hope you find the information pack both helpful and stimulating Best wishes and good luck with your application Yours sincerely Angela Potter Head of HR and Governance

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4 Role Profile Template Role Title: Reporting To: Role Purpose: Development Manager Head of Asset and New Business To be an effective member of the Asset and New Business team, making a significant and effective contribution to the operational running of the team and Worthing Homes ensuring that it is well positioned to achieve its vision, current and future business and operational plans and performance targets. Key Management Accountabilities To take particular responsibility for the day-to-day management of the development team in delivering a high performing, customer focused service, actively identifying and delivering new development and regeneration opportunities. Manager Customer Focus To ensure that the development team delivers an excellent quality, flexible, customer focussed service and that we achieve, or exceed, our customer satisfaction targets. To ensure the team members work well with colleagues across the business so that they provide joined up services that meet our vision and values. To ensure that all team members understand the importance of and can demonstrate a high level of commitment and excellence in delivering both external and internal customer services. Management To be a positive, professional and effective role model for the team, supporting recruiting, inspiring, motivating, retaining and coaching team members. To support the executive and operational management teams in the development of a strong culture and behaviours that focus on our key priorities around customers, performance, quality, efficiency and continuous improvement. To ensure that the team has the appropriate knowledge, skills, experience, training and support in place to ensure that we can achieve our agreed plans, targets and objectives. To help to drive the organisation forward to be a successful housing association and a modern employer that is a great place to work. Our Values To set high standards and role model our values of customer focus, respect, transparency, innovation and commitment. Key Functional Responsibilities This post holds accountability for the day-to-day management, motivation, development, performance and delivery for the development team To lead, develop and manage the team to deliver an excellent, customer focussed and effectively delivered service. To be accountable for the team s performance by ensuring the effective management of staff development within the team, 1

5 including induction, training, regular team meetings, regular 1:1s, appraisals and performance management. To lead the delivery of the development programme, liaising with funders and partners, making sure all allocations are taken up, and maximising funding opportunities. Together with the Head of Assets and New Business source new business and development opportunities and prepare proposals for consideration by the Board, assisting with the preparation of bid submissions for stock transfers on behalf of Worthing Homes. To negotiate purchases with vendors, instructing and liaising with valuers, consultants, solicitors, local authorities and other agencies as appropriate. To carry out detailed feasibility studies to assess financial and other development risks. To make bids to the Homes and Communities Agency and other funders; to draw down capital grants in accordance with due processes; to monitor, review and prepare project budgets and to ensure that all expenditure and income is closely monitored and controlled. To develop and maintain contacts with developers, consultants and local authorities to assist Worthing Homes in the delivery of new homes. To maintain policies and procedures relating to development work, ensuring that all legal requirements and good practices are observed and that the risk to the organisation is minimised. To ensure all developments comply with our internal standards, with those of the Homes and Communities Agency and other relevant bodies, and with statutory and regulatory requirements. To appoint consultants and contractors, in conjunction with the Procurement Coordinator organise tendering, negotiation or partnering arrangements and ensure that all development works are entered into in accordance with the company s financial regulations / procedures. To ensure site meetings and pre-handover inspections are carried out in a timely and effective manner. To monitor progress of works, control expenditure and quality. To oversee and check rent and service charge information for rented and shared ownership properties. To oversee post-handover queries and latent defects/complaints that cannot be resolved by the relevant neighbourhood surveyor. To ensure comprehensive key information (e.g. legal, contract, planning, contamination) on all completed schemes is in place to ensure effective future management, maintenance and charging of properties. To ensure that value for money and high quality of development work is achieved in line with the Housing Quality Indicators, Design and Quality Standards, as well as meeting regulatory and legal requirements. To identify and achieve performance and other operational targets relating to development and put in place arrangements for their monitoring and regular review. To actively seek resident feedback on completed schemes to inform the design and delivery of future developments and carry out regular reviews of the Development Brief and Performance Specification. To prepare detailed scheme feasibilities to carry out financial appraisals and assess development risks, monitoring and controlling 2

6 Corporate responsibilities Health and Safety, Equal Opportunities and Risk total scheme costs and variations arising from site against feasibility and report variations and progress to the Executive and Senior Leadership Teams. To work collaboratively across the organisation with other teams to ensure that all requirements and processes are met, and in particular take the lead in and/or participate in one off projects/project groups. All employees share our corporate responsibilities To ensure that Worthing Homes provides a safe place to work and live for our customers and staff and that we demonstrate a high standard in Health and Safety policy and practice across the organisation. To demonstrate our commitment to equality of opportunity as a provider of homes and as an employer. To ensure that we deliver all of our services while ensuring the effective management of risk. Person requirements to fulfil the role Qualifications Educated to degree level with a housing or equivalent programme /project management qualification. Additional training that demonstrates that the post holder has the appropriate calibre for a management post and is able to keep abreast of the challenges of the professional areas managed will be an advantage. Behaviours The post holder must be able to demonstrate a commitment to and the ability to role model our values. Knowledge and Skills A thorough knowledge of Homes and Communities Agency development and scheme work requirements, including the Design and Quality Standards, Housing Quality Indicators, Code for Sustainable Homes, Building for Life etc. Comprehensive knowledge of the affordable housing development process from feasibility to completion and of the affordable housing planning framework to be able to problem solve and find solutions to issues blocking scheme delivery. Excellent verbal and written communication skills. Effective stakeholder management skills, building and maintaining positive external relationships and networks. Ability to work under pressure, dealing with competing priorities and delivering results to tight deadlines. Good numerical and analytical skills, and an ability to understand and interpret information. Experience Experience of managing property development services, preferably within social housing. Experience of leading and managing projects and co-ordinating staff across different teams. Experience of managing and motivating teams to deliver objectives and targets. Evidence of commitment to and delivery of high quality customer services and commitment to continuous improvement. Leadership The post holder will have the ability to be an effective role model for Worthing Homes at the management level and to be able to develop productive working relationships. 3

7 Note: All Worthing Homes employees are expected to be flexible in undertaking the duties and responsibilities attached to their role and may be asked to perform other duties, which reasonably correspond to the general character of their role and their level of responsibility. 4

8 Senior Development Project Manager Development Manager Development Project Coordinator Snr Clerk of Works Head of Asset and New Business Contracts Manager Building Surveyor Clerk of Works Asset Compliance Coordinator Team Leaders x 2 Greenspace, Homespace and Decorating Teams Greenspace and Homespace Manager Homespace Administration Officer Homespace Administration Assistant

9 STRICTLY CONFIDENTIAL EQUAL OPPORTUNITIES MONITORING RECRUITMENT Worthing Homes is always working to achieve equal opportunities for all its staff. This includes monitoring the recruitment and selection process to ensure all candidates are treated fairly. The information you provide will be dealt with in confidence and separately from your application. Please complete this form and return it in a separate sealed envelope marked STRICTLY CONFIDENTIAL EQUAL OPPORTUNITIES MONITORING INFORMATION Application for the post of. Date of Application. First Name Surname Age Range Under 20 Gender Home Address: Over 60 Male Transgender Prefer not to say Female Prefer not to say Post Code Marital Status Ethnic Origin Single Separated White British Black/Black British African Asian/Asian British Other Married Widowed White Irish Black/Black British Other Chinese Civil Partnership Other White Other Black/Black British Caribbean Mixed Other Co-habiting Prefer not to say Mixed White & Black Caribbean Asian/Asian British Indian Undisclosed Divorced Mixed White & Black African Asian/Asian British Pakistani Prefer not to say

10 Religion/Belief: Christianity Jehovah s Witness Judaism Buddhism Islam Atheism Hinduism Agnostic Sikhism Undisclosed Prefer not to say Other (please specify) Disability Do you consider yourself to be disabled in any way? There is no such label as being Registered Disabled. You are defined as disabled if you believe you have a physical or mental impairment that has a substantial and long-term adverse effect on your ability to carry out normal day to day activities. Disability can be visible or hidden. Yes No Prefer not to say If you answered yes please let us know, if you were appointed, whether we could make any adjustments to assist you in the workplace Please let us know how you heard about this opportunity Local Newspaper National Newspaper Professional Journal Recruitment Agency Worthing Homes Website Job Centre Plus Internal Advertisement Other (please specify) Please use this space if you would like to make any comment about this form, the information pack or the recruitment/application process. Thank you