Cambridge Judge Business School Further particulars

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1 Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: SENIOR COMMUNICATIONS COORDINATOR (BRAND) HEAD OF CORPORATE COMMUNICATIONS & MARKETING Background The Senior Communications Coordinator (Brand) sits within the External Affairs team at Cambridge Judge Business School (CJBS). CJBS is a highly ranked business school with an aspiration to be one of the world's leading research-based business schools. In a highly competitive global market place for business education, the establishment and implementation of a strong brand identity and a comprehensive and effective communication strategy for External Affairs, is essential in order to firmly position the University of Cambridge s Judge Business School in the top tier of business schools worldwide. The role The purpose of this central role is to provide efficient support to the Head of Corporate Communications and Marketing in the implementation of the brand and communications strategy across the School and associated centres. The role holder is the champion for internal brand roll out, ensuring that the integrity of the brand is retained at all times. In addition, the role holder is responsible for the visual identity and brand guidelines. The post holder works closely with colleagues from around the School to provide specialist branding and communications advice. This involves managing the brand self-service resource, being the first point of contact for branding enquiries and juggling a varied and diverse workload, including both reactive and proactive requests. The role holder is also responsible for creating the gift ordering strategy and managing the merchandise procurement process, liaising with stakeholders and suppliers. In the absence of the Communications Officer (PR), the role-holder will be responsible for updating the School s internal communications channels. MAIN RESPONSIBILITIES Brand Management of visual identity roll-out across the School and all associated Centres ensuring the consistent use of brand guidelines. Responsible for maintaining a range of resources and processes (e.g. identity guidelines and templates) to ensure the use of a consistent Cambridge Judge visual identity across all areas of the School and associated Centres, including the identification and commissioning of additional resources to support user needs. 1

2 Production of design templates (flyers, notices, reports etc.), requiring technical expertise and the ability to produce bespoke materials. Handling cross-school and Centre brand enquiries. Ensure that all departments across the School adhere to the brand guidelines when producing marketing and communication materials. Training Management of training plan for the rollout of brand templates, taking account into the different needs across the range of stakeholder groups (programmes, faculty and staff). Present branding to different audience groups and also provide one-to-one guidance and training on the use of the templates. Provide expert guidance on the production of materials. Write technical documentation and user guides for a wide-range of audiences, making sure that the documentation can be easily understood and followed by non-technical staff. Communications Supporting the Head of Corporate Communications and Marketing with content production, including the production and editing of content, management of the content process and the production of work in progress reports. In the absence of the Communications Officer (PR), use social media to communicate the School s strategic messages, faculty research and thought leadership, top-tier coverage and news stories. Research and analysis Undertaking competitor analysis: research on what other business schools are doing; what content marketing they do; what channels they use; what could we learn from them. Routinely analyse analytics data to monitor digital channels performance. Marketing events Lead on the organisation of the monthly Marketing Managers meeting: Preparing the agenda, arranging logistics and distribution of agenda and papers; minute-taking Provide support on School wide events where media/vips are attending. Project manage content interviews as required by Head of Corporate Communications and Marketing. Represent the School by giving tours of the building/facilities to external stakeholders/vips. Merchandise/gifts Responsible for undertaking a competitor analysis and identifying needs across the School. Set up and manage a merchandise procurement system. Liaise with suppliers to negotiate the best prices, in accordance with University regulations and working with the University Brand Officer to ensure consistency with the University strategy. 2

3 Responsible for quality control, ensuring that the design is on brand and the merchandise is of the required quality. Liaise with stakeholders to ensure the appropriate lines of merchandise are procured. Forecast stock requirements. Ensure that orders are fulfilled on time. Office management Providing project management support for External Affairs activities. Proactively identify resources required for the smooth running of External Affairs (17 people). Managing the School-wide business card process, stationery and brochure fulfilment, liaising with other groups across the School. Support for the Head of Corporate Communications and Marketing Build and maintain relations with internal and external contacts of the Head of Corporate Communications and Marketing to aid the post holder s continuing communication with these contacts on their behalf. Finance Maintain invoice and purchase order records and analyse variances against the marketing and content budgets. Provide input into budget planning and support the Head of Corporate Communications and Marketing in budget preparation. Manage purchasing processes in accordance with University regulations. The person The ideal candidate should have the following qualities, skills and attributes. You are asked to provide a covering letter demonstrating how your own experience meets these requirements. Educated to degree level, or equivalent. Experience of brand management and maintenance. Marketing experience within an educational environment. Exceptionally good organisational and prioritising skills. Knowledge of design programmes (Indesign, Photoshop and Illustrator). Expert knowledge and use of Microsoft Office, including PowerPoint, Word and Excel. Excellent attention to detail. Knowledge of the management of the design process for both print and online. Strong technical writing skills. Excellent command of written and verbal English. The ability to build good working relationships at all different levels and with many different cultures and nationalities. Collegiate and effective team player. 3

4 Ability to work on own initiative. Excellent interpersonal skills. Strong organisational skills, the ability to multi-task and work to tight deadlines. Proven track record of relationship management and the ability to work sensitively with tact and diplomacy. A strong customer service ethic. Benefits This is a full-time position working 36.5 hours per week. There will be a six month probationary period. Holiday entitlement is 28 days per annum plus eight days of public holidays. The salary will be in the range 27,057-31,342 per annum. The full incremental salary range for the position is advertised in order to demonstrate the progression for the Grade. In the majority of cases appointments will be made at the Grade minimum; only in very specific exceptional circumstances can a higher salary be offered. The University of Cambridge comprises more than 150 departments, faculties, schools and other institutions, plus a central administration and 31 independent and autonomous colleges. It is one of the world's oldest and most successful Universities, with an outstanding reputation for academic achievement and research. With excellent benefits, extensive learning opportunities and a stimulating and attractive environment, the University of Cambridge is a great place to work. Our employees are eligible for a wide range of competitive benefits and services. We give them access to numerous discounts on shopping, health care, financial services and public transport. We also offer final salary pensions and tax-efficient bicycle and car lease schemes. We have two nurseries and a holiday play scheme to help support those with childcare responsibilities and we offer various types of family-friendly leave to aid employees' work-life balance. In addition we operate a number of initiatives to promote career development, health and well-being. Further details can be found at There is also a range of information about living and working in Cambridge at Application arrangements To submit an application for this vacancy, please search for this position on the University's Job Opportunities website at and click on the "Apply online" button at the bottom of the relevant job description. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form. The closing date for applications is 01 February Applicants are required to provide details of two referees. These will not be contacted unless the applicant is shortlisted. 4

5 Equality of opportunity at the University The University of Cambridge is committed to a proactive approach to equality, which supports and encourages all under-represented groups, promotes an inclusive culture and values diversity. Entry into employment with the University is determined by personal merit and by the application of criteria required for the post. No applicant for an appointment or member of staff will be treated less favourably than another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. The University has various diversity networks which help it to progress equality; these include the Women's Staff Network, the Disabled Staff Network, the Black and Minority Ethnic Staff Network and the Lesbian, Gay, Bisexual and Transgender Staff Network. In addition, the University was ranked in the top 100 employers for lesbian, gay and bisexual (LGB) staff in Stonewall's Workplace Equality Index Information if you have a disability The University welcomes applications from individuals with disabilities and is committed to ensuring fair treatment throughout the recruitment process. Adjustments will be made, wherever reasonable to do so, to enable applicants to compete to the best of their ability and, if successful, to assist them during their employment. We encourage applicants to declare their disabilities in order that any special arrangements, particularly for the selection process, can be accommodated. Applicants or employees can declare a disability at any time. Applicants wishing to discuss any special arrangements connected with their disability can, at any point in the recruitment process, contact, a member of Cambridge Judge Business School's HR team who are responsible for recruitment to this position, on (01223) or by on Alternatively, applicants can contact the HR Business Manager responsible for the department they are applying to via 5

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