Engineering, Furnishing, and Installation

Transcription

1 Engineering, Furnishing, and Installatin Service Descriptin Dcument Nvember 2009 Cntents 1. Intrductin Eligibility and Purchasing Service Features and Deliverables Custmer Requirements Service Prerequisite Service Exclusins Assumptins General Terms and Cnditins... 7 Abut Juniper Netwrks Juniper Netwrks, Inc. 1

2 Engineering, Furnishing, and Installatin Service Descriptin Dcument 1. Intrductin This Service Descriptin Dcument ( SDD ) sets frth the terms f Engineering, Furnishing & Installatin Service ( Service ) The Service prvides a custmized installatin package which includes any cmbinatin f the fllwing: facilities engineering, data and premise cabling, facility infrastructure, and furnish all necessary materials t install Juniper equipments at End User s lcatin. The scpe f this wrk will cnsist f perfrming site survey at End User s lcatin/s, prepare a Bill f Materials (BOM), furnish and install all equipment listed n the Juniper BOM. This type f installatin can invlve wrk fr planning and/r implementatin f Pwer, Fiber Optic cables, Data cables, Risers, Supprts, Premise Wiring, Racks, and installatin f all designated equipment, and prvide pwer up and primary cnnectin t establish ut f band (OOB) signaling f Juniper Netwrks equipment. As used in this SDD, Juniper means the Juniper Netwrks affiliate identified as the Cntracting Juniper Entity in a Juniper-issued frm Task Order referenced by the purchase rder placed fr the Service ( Task Order ). Custmer means the party placing the rder fr Services n Juniper, and End User means the wner f the Juniper Netwrk Elements r the party fr whse benefit the Juniper Netwrk services are prvided. 2. Eligibility and Purchasing This Service is available fr purchase nly by (i) Juniper-authrized channels t supprt their service fferings t their end user custmers and (ii) End Users wh have purchased Juniper Netwrks Elements thrugh Juniper-authrized channels. This Service is available nly if the Custmer has met the prerequisites set frth in Sectin 5, belw. Juniper s cmmitment t perfrm the Services is als cnditined upn fulfillment f the ther assumptins (including thse set frth in Sectin 8) and the Custmer Requirements (including thse set frth in Sectin 4). 3. Service Features and Deliverables As part f the Services, Juniper Netwrks will use cmmercially reasnable effrts t prvide the Custmer with the fllwing: 3.1. Engineering Services Juniper engineering services can prvide any f the fllwing: site surveys, detailed installatin dcumentatins, bill f material specificatins and material rdering fr the targeted installatin wrk Site Survey (Mandatry item) Juniper shall make a physical inspectin f the End User Installatin Site and review the Custmerfurnished End User Installatin Site infrmatin t determine whether the site meets Juniper Netwrk Element requirements. As part f the site survey, Juniper may: Identify and assess the rules and lgistics fr wrking in and arund the building site fr the installatin. Verify the Custmer s preliminary drawings assciated with the installatin. Identify the majr materials t be installed, the required schedule, and the specifics f the lcatin fr the installatin. Evaluate installatin requirements f the rack lcatins and the ability t supprt the rack installatin. Evaluate pwer availability. Identify hw the equipment is intercnnected t the cmmunicatin netwrk. Verify the capability t run and secure the required grunding cable(s) and the grund pint/bar capacity t meet the grunding requirements. Juniper Netwrks, Inc. 2

3 Engineering, Furnishing, and Installatin Service Descriptin Dcument Visually inspect existing cable/fiber racks t determine if sufficient space is available t run and secure the necessary cables frm the equipment t the pint f terminatin. Prepare a written Site Survey Reprt detailing the results f its site survey and Juniper recmmendatins. Develp specific listing f material items necessary t cmplete the installatin (Bill f Material - BOM). Prepare a fixed bid qute fr the Custmer n all csts fr engineering, materials and installatin wrk fr the Juniper Netwrk Elements Site Engineering (Fllwing items as needed) Develp site-engineering requirements fr installatin f rdered Juniper Equipment. Develp the assciated equipment cnfiguratin drawings identifying prpsed Relay Rack r Cabinet arrangements as well as any intra-rack cabling requirements. Develp site wiring requirements and prvide wiring engineering that can cver 120/220 AC premise wiring, -48 VDC premise wiring, Demarcatin Extensins, Cat5/6 wiring and Fiber Determine the capacity f the designated pwer surce and Lp Vltage Drp t supprt the equipment being installed. This includes the AC pwer, bth fr the equipment t be installed and the tls used in the installatin prcess, as well as any Un-interruptible Pwer Supply (UPS) requirements. The 48 vlt DC pwer capacity shuld be verified at either the Pwer Bard (PBd), the Battery Distributin Fuse Bard (BDFB) r the fuse panel specified by the custmer. Identify any material necessary t cmplete the installatin including but nt limited t pwer cable (AC/DC), fusing, lugs, etc. Design apprpriate terminatin f pwer cables/leads. This can include heavy/light gauge runs that riginate frm the -48V surce i.e. DC plant, Uninterrupted Pwer Surce (UPS), r a distributin frame (typically referred t as a BDFB-Battery Distributin Fuse Bay r PDF-Pwer Distributin Frame) r AC pwer surce. Grund terminatins are als dne within the scpe f pwer activities that invlves frame/bay/rack grunding back t central grund ptential r grund plane in accrdance with installatin guides and industry regulatins. Pwer runs require separate rack/trughs frm cpper/fiber. Timing cables may r may nt be needed based n the Custmer design. Design apprpriate cable runs -- cpper cable placed in verhead trughs/ladder racking that is used fr intercnnectin t MDF s (Main Distributing Frame), IDF s (Intermediate Distributing Frames), interframe/bay cnnectivity and alarm panel/bay cnnectivity. Design apprpriate Fiber Optic runs - Fiber Optic runs require separate prtected trughs (if runs are inter-frame/bay) because f supprt requirements and BRL s (Bending Radius Limits). Intra-frame/bay ptic jumpers are traditinally hused in vertical trughs r secured t frame/bay tie pints. Interframe/bay ptics will typically terminate t FDP s (Fiber Distributin Panel) r Fiber MUX s (Multiplexer). Prvide pwer cable running list and assignments t run and cnnect the pwer cables t the assigned BDFB's fuse panel r circuit breaker psitin. Prvide run lists and assignments t run and cnnect the fiber cables t the assigned FDP, and jack psitin. Prvide run list and assignments t run and cnnect the LAN interface cables t the assigned Juniper equipment installed. Prvide run list and assignments t run and cnnect the DSX1 r DSX3 cables t the assigned DSX bay, panel, and jack psitin. Prvide run list and assignments t run and cnnect the alarm cables t the assigned Vertical and Blck f the MDF/SSLPDF. Prvide run list and assignments t run and cnnect the timing cables t the assigned timing surces. This specificatin prvides t and frm lcatin detail fr all cable runs, flrs, tagging f relay rack cabling, shelf lcatin, etc. Juniper Netwrks, Inc. 3

4 Engineering, Furnishing, and Installatin Service Descriptin Dcument Prvide t and frm lcatin detail fr all fiber runs and jumper installatins t relay rack, shelf, sequences, slt numbers, types f fiber, etc. The Juniper Netwrk Engineer will review the Custmer-prvided netwrk design dcumentatin, equipment lists and sftware cnfiguratins t verify the prpsed equipment installatin design meets the Custmer s requirements fr cnnectivity. Prepare BOM - This specificatin prvides detailed material list by item number, assciated ntes, quantities, units, material identificatin, accunt cdes, etc. Ensure all equipment, features, cables, pwer crds and ther items required t cmplete the staging and installatin prtins f the prject are included Furnishing Services Juniper furnishing services can include any f the fllwing: installatin materials rdering, tracking and shipping, and prcurement prcess management Surce and rder all installatin materials required t cmplete the installatin that were identified in the engineering Bill f Materials (BOM) and/r determined frm the site survey. This can include cable, wire, lugs, cable racking, auxiliary framing, bracing, flr anchrs, crss cnnect panels, fiber distributin panels, fiber ducting, fuses, fuse and alarm panels, relay racks, cabinets, etc. and assciated pwer equipment Manage prcurement prcess fr Juniper prvided material delivery t installatin site, and prvide reasnable inspectin fr shipping damage Installatin Service Juniper installatin service prvides the Custmer with basic installatin services in accrdance with Juniper prductin installatin prcedures which can include any r all f the fllwing: In preparatin fr the installatin, Juniper will mve Juniper Netwrk Elements frm End User strage area, prvided such equipment is n the same flr and in the same building t the End User installatin lcatin Juniper will unpack, inspect, and inventry the Juniper prducts t be installed. Prepare MOP (Methd f Prcedure) (Pre-Qute): Cmplete the preliminary Methd f Prcedure (MOP) dcument that defines the step by step manner in which the installatin will be undertaken. Ensure agreement with the Custmer expectatins by btaining apprpriate signatures and apprval f the MOP. MOP shuld cver, but is nt limited t, the fllwing: Majr wrk activities t be perfrmed by Juniper Jb start and end dates, and daily wrk schedules Key persnnel / Stakehlder names and cntact infrmatin Delivery, strage, and staging f equipment Detailed site and Juniper security, safety, and service prtectin respnsibilities and prcedures Checklist f Operatins Detailed listing f all wrk t be perfrmed Details f lcatins (buildings, flrs, walls, etc.) invlved in installatin Detailed prcedures f hw wrk will be perfrmed including rder f prcedures/wrk Identificatin f maintenance windw / wrk hurs An additinal maintenance windw MOP will be prvided per site cnditins. An additinal MOP may be required fr wrk t be perfrmed during maintenance windw. Juniper Netwrks, Inc. 4

5 Engineering, Furnishing, and Installatin Service Descriptin Dcument Safety prcedures Dcumentatin cvering the handff f all deliverables and activities fr cmpletin f the Service Juniper shall perfrm installatin f equipment cnsistent with Juniper Netwrks hardware installatin requirements. Installatin may include the fllwing: Label all hardware/equipment that is newly installed By Juniper. Cnnect pwer cable and grund cable. Cnnect the cnsle and Ethernet cables fr Out-Of-Band (OOB) access accrding t the custmer design dcument. Visually verify that all newly installed cables and equipment are crrectly installed. Pwer-Up the newly installed equipment and verify and recrd final equipment and interface cnfiguratin. Perfrm pwer and system-level tests per Juniper s installatin prcedure. Lad custmer-prvided IP addresses (if requested) enabling the end user t access the unit remtely. Initiate actins t crrect any faults identified during the installatin. Clean/remve packing and ther wrk material t custmer-specified dispsal lcatin (prvided such lcatin is n the same flr and in the same building). After cmpletin f the installatin, Juniper and the Custmer agree as fllws: Juniper shall cmplete a walk thrugh and final installatin inspectin with the Custmer. Juniper shall hand ver all dcumentatin, materials, cables, accessries and the packaging prvided with the prduct, t the Custmer and prvide a Materials Dispsitin Reprt (MDR) if applicable. The Custmer shall accept and sign-ff n the Service Prject Management Input fr Juniper Service Deliverables Juniper will manage activities mentined in this SDD in crdinatin with the Custmer Designated Prfessinal Services Cnsultant Juniper will assign a Prfessinal Services Prject Manager that serves as a single pint f cntact fr the administratin and management f the Service deliverables mentined in this Service Descriptin Dcument. If Juniper changes the pint f cntact, it will ntify the Custmer Input t Custmer s Prject Plan Juniper will prvide input fr executing the varius deliverables mentined in this service ffering t the Custmer s prject manager as input regarding flw f deliverables, task list, dependencies, Juniper respnsibilities, timelines, and milestnes t enable integratin f the Services int the Custmer s prject plans Prject Cmmunicatins Juniper will prvide regular cmmunicatin t the Custmer s prject manager n Service status. Juniper Netwrks, Inc. 5

6 Engineering, Furnishing, and Installatin Service Descriptin Dcument 4. Custmer Requirements The Custmer shall be slely respnsible fr each f the fllwing: 4.1. At least five (5) business days prir t the site survey, the Custmer shall prvide Juniper with the implementatin plan that utlines the equipment t be installed prir t placing the rder. The implementatin plan will layut the specific requirements fr the site survey. At a minimum this will include site layut and flr plans, rack elevatin drawings (frnt view f rack units where equipment is t be munted), t and frm designatins n all cables t be installed, ruter layuts shwing card numbers and lcatins Prvide Juniper detailed infrmatin regarding lcatin within the End User Installatin Site fr installatin f the Juniper Netwrk Element and details f building and installatin layut On r befre seven (7) business days prir t cmmencement f installatin wrk, verify site readiness fr installatin (including availability f pwer service) and give Juniper cnfirmatin f site readiness Prir t Juniper issuing a qute fr materials and installatin services, the Custmer shall address with Juniper any discrepancies fund between the custmer initial Design Dcument and ther Custmer-furnished dcumentatin, n the ne hand, and the Site Survey Reprt, n the ther hand The Custmer will prvide unbstructed, cntinuus access t sites and systems required fr the perfrmance f the Service The Custmer will btain all necessary permits, licenses and cnsents that may be required fr installatin t prceed in cmpliance with zning, building, envirnmental r health and safety laws, rdinances, rules r regulatins The Custmer will ensure that the Juniper persnnel nsite at any End User facility are furnished wrking cnditins that are safe and secure, that are adequate in all respects t allw them t efficiently perfrm the Services and that cmply with all applicable health and safety regulatins The Custmer will identify a prject manager t be respnsible fr apprving final deliverables The Custmer shall be respnsible fr cperating fully with Juniper in its perfrmance f the Services and fr prmptly cnfirming cmpletin f Services. 5. Service Prerequisite Nne 6. Service Exclusins Fr avidance f dubt, the fllwing are nt within the Service Scpe: 6.1. Any service r n site visits beynd thse expressly included in this SDD. 7. Assumptins 7.1. Service will nt cmmence until the issuance by the Custmer f a nn-cancellable purchase rder fr the Service. Juniper Netwrks, Inc. 6

7 Engineering, Furnishing, and Installatin Service Descriptin Dcument 7.2. N security clearance r ther certificatin r training is required as a cnditin f Juniper access t End User systems r facilities fr purpses f perfrming the Services. If additinal security clearance is required, the Custmer will prvide a detailed list f requirements necessary fr clearance, in a timely manner (n later than 5 days prir t installatin). If there is a Custmer specific required training r certificatin (Including Health & Safety) needed by installatin teams t access any facility, the Custmer must ntify Juniper prir t issuing the PO t Juniper Unless Juniper therwise agrees in writing, any Services shall be delivered during nrmal business days between the hurs f 9:00 a.m. t 5:00 p.m. lcal time, and the Custmer shall arrange fr Juniper s accessibility t End User Installatin Site accrdingly All Custmer and End User dcumentatin and infrmatin is accurate and up-t-date. Juniper shall nt be respnsible fr verificatin f infrmatin furnished by the Custmer, End User r any cntractrs Juniper Netwrks shall have n respnsibility fr the cnduct r perfrmance f anyne wh is nt a Juniper emplyee r subcntractr Juniper shall nt be respnsible fr any delays caused by the Custmer, End User r by any third party Change fee will be charged if the Custmer requests a change t a scheduled site visit with less than 5 days ntice t Juniper. 8. General Terms and Cnditins The Custmer shall pay Juniper r its authrized resellers the Services fees in the amunts and at the rates set frth in the applicable qute. Unless therwise prvided in the Task Order r Referenced Master Agreement identified in the Task Order, payment terms are net 30 days frm invice date in US Dllars r ther currency specified by Juniper Netwrks. Juniper may suspend r terminate Services fr nn-payment r failure f any assumptins r any breach by Custmer f its respnsibilities, and in such case Juniper may require equitable fee and cst adjustments as a cnditin f further perfrmance. All prices and license fees payable under this agreement are exclusive f tax. Custmer shall be respnsible fr paying taxes arising frm the purchase f the prducts, license, r imprtatin r use f the Sftware. If applicable, valid exemptin dcumentatin fr each taxing jurisdictin shall be prvided t Juniper prir t invicing, and the Custmer shall prmptly ntify Juniper if their exemptin is revked r mdified. All payments made by the Custmer shall be net f any applicable withhlding tax. The Custmer will prvide reasnable assistance t Juniper in cnnectin with such withhlding taxes by prmptly: prviding Juniper with valid tax receipts and ther required dcumentatin shwing the Custmer s payment f any withhlding taxes; cmpleting apprpriate applicatins that wuld reduce the amunt f withhlding tax t be paid; and ntifying and assisting Juniper in any audit r tax prceeding related t transactins hereunder. The Custmer shall cmply with all applicable tax laws and regulatins, and the Custmer will prmptly pay r reimburse Juniper fr all csts and damages related t any liability incurred by Juniper as a result f the Custmer s nncmpliance r delay with its respnsibilities herein. The Custmer s bligatins under this Sectin shall survive terminatin r expiratin f this Agreement. Changes t the Services shall be made nly pursuant t a written change rder signed by Juniper and the Custmer. If Juniper furnishes the Custmer with written ntice f cmpletin f Services, such Services shall be cnclusively deemed cmpleted t the satisfactin f the Custmer unless the Custmer returns written ntice f bjectins identifying actual nn-cnfrmities f Services r Deliverables t the requirements f the SDD within five business days f the date n such ntice. Juniper warrants that Services prvided by Juniper r its subcntractrs will be perfrmed with reasnable skill and care based n the data actually furnished by the Custmer. Juniper shall have n liability fr failure t inquire r inspect, fr Juniper Netwrks, Inc. 7

8 Engineering, Furnishing, and Installatin Service Descriptin Dcument failure t warn r fr failure t cnsider infrmatin nt actually furnished it by the Custmer. Fr any breach f this warranty reprted t Juniper in writing within ninety (90) days after cmpletin f the Services r the failure f Juniper t perfrm the Services, Juniper shall, in its discretin, prmptly perfrm, crrect r re-perfrm thse Services. The freging warranty des nt apply with respect t defects r nncnfrmities frm abuse, acts f Gd r ther external factrs r use nt in accrdance with the applicable dcumentatin, mdificatins, r unauthrized maintenance. THE FOREGOING STATES JUNIPER' SOLE OBLIGATION AND CUSTOMER'S SOLE REMEDY FOR NON-CONFORMANCES AND IS IN LIEU OF ALL OTHER WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL JUNIPER OR ITS SUPPLIERS AND/OR LICENSORS BE LIABLE FOR (1) THE COST OF SUBSTITUTE PROCUREMENT, PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL, LOST PROFITS, LOST OPPORTUNITY COST, REMOTE, OR CONSEQUENTIAL DAMAGES, OR (2) ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE FURNISHING OF SERVICES, OR THE USE OR PERFORMANCE OF PRODUCTS COVERED UNDER AN ORDER FOR SERVICES, EVEN IF INFORMED OF SUCH DAMAGES. IN NO EVENT WILL JUNIPER'S CUMULATIVE LIABILITY FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID TO JUNIPER UNDER THIS AGREEMENT FOR THE SPECIFIC SERVICES CONNECTED TO SUCH DAMAGES. This SDD, the Juniper-issued Task Order (Standard Supprt Offering/Fixed Price) referenced by the Custmer s Purchase Order and the Juniper-issued Qute t which it is assciated shall tgether cnstitute the cmplete understanding and agreement f the parties with respect t the Services and supersede all prir r cntempraneus agreements r understandings n the subject matter heref. Any additinal terms r cnditins that may appear n the face r reverse side f a purchase rder issued by the Custmer in cnnectin with the Services are hereby deemed deleted and shall have n frce r effect. This Agreement may nly be mdified in writing duly executed by an authrized representative f each party. This Agreement may nt be transferred r assigned by the Custmer, in whle r in part, withut the prir written cnsent f Juniper. Juniper may subcntract all r any prtin f the Services at its discretin. This agreement shall be gverned by the laws f the State f Califrnia, withut giving effect t its chice f law principles. The parties agree that the United Natins Cnventins n Cntracts fr the Internatinal Sale f Gds are specifically excluded. This agreement shall in n event create, r be cnstrued as creating any agency, jint venture, partnership r ther business rganizatin, and each party's status shall be that f independent cntractr. Withut limiting the freging, the Custmer shall nt be authrized t make any representatins r undertake any bligatins n behalf f Juniper with respect t End User r any third party. Except with respect t payment, neither party shall be liable t the ther party fr failure t perfrm r delay in perfrmance due t circumstances beynd its reasnable cntrl. Juniper hardware, sftware and technical data are cntrlled under US Exprt Cntrl laws and regulatins, and the Custmer may nt exprt r re-exprt any f them (including, withut limitatin, release f technical data t a freign natinal) withut all required exprt licenses. Juniper shall be under n bligatin t furnish any Services in supprt f any hardware r sftware prduct that has been exprted r re-exprted withut all required exprt licenses. Any and all inventins, derivative wrks, imprvements develpments r ther intellectual prperty rights generated by Juniper r its subcntractrs in the curse f perfrming the Services shall be the sle and exclusive prperty f Juniper. Any and all cpyrightable wrks that may be created r mdified by Juniper r its subcntractrs in the curse f perfrming the Services shall NOT be deemed a wrk fr hire. Juniper shall be prviding identical services t ther Custmers, and nthing herein shall impair its right r ability t d s. Each party agrees, subject t the terms belw, t use reasnable precautins t prtect the cnfidentiality f Cnfidential Infrmatin disclsed t it by the ther party in the curse f activities related t the Service. The receiving party shall nt disclse such Cnfidential Infrmatin except t its wn emplyees, affiliates and cntractrs with a need t knw. Nthing herein shall restrict Juniper frm (a) using fr its ther prfessinal services business activities any netwrk infrmatin f general utility that it may learn f in the curse f the Services, prvided that it des nt in ding s make Juniper Netwrks, Inc. 8

9 Engineering, Furnishing, and Installatin Service Descriptin Dcument therwise unauthrized disclsure f the Custmer s r End User s assciatin with such infrmatin r f their cnfidential materials. Each party represents, warrants and agrees nt t furnish the ther any third party cnfidential Juniper Netwrks, Inc. 9

10 Engineering, Furnishing, and Installatin Service Descriptin Dcument infrmatin withut authrizatin f its wner and withut cnspicuusly labeling the infrmatin as cnfidential infrmatin (r where the infrmatin is furnished nly rally, by specifically identifying such infrmatin as cnfidential in a written ntice t the receiving party). If the Custmer is nt als the End User, then (a) the Custmer shall be slely respnsible fr securing all necessary r apprpriate authrizatins and assistance frm the End User (including, withut limitatin full authrizatin (subject nly t the cnfidentiality terms f the preceding paragraph) t disclse any End User Cnfidential Infrmatin t Juniper, and full authrizatin frm End User fr Juniper t disclse t the Custmer any and all End User Cnfidential Infrmatin and all Deliverables and wrk prduct assciated with the Services; and (b) the Custmer shall indemnify and hld Juniper harmless frm any and all End User claims except fr claims directly arising frm persnal injury r damage t tangible prperty caused by willful miscnduct r grss negligence f Juniper. Abut Juniper Netwrks Juniper Netwrks, Inc. is the leader in high-perfrmance netwrking. Juniper ffers a high-perfrmance netwrk infrastructure that creates a respnsive and trusted envirnment fr accelerating the deplyment f services and applicatins ver a single netwrk. This fuels high-perfrmance businesses. Additinal infrmatin can be fund at Crprate and Sales Headquarters Juniper Netwrks, Inc Nrth Mathilda Avenue Sunnyvale, CA USA Phne: 888.JUNIPER ( ) r Fax: APAC Headquarters Juniper Netwrks (Hng Kng) 26/F, Cityplaza One 1111 King s Rad Taik Shing, Hng Kng Phne: Fax: EMEA Headquarters Juniper Netwrks Ireland Airside Business Park Swrds, Cunty Dublin, Ireland Phne: EMEA Sales: Fax: Cpyright 2009 Juniper Netwrks, Inc. All rights reserved. Juniper Netwrks, the Juniper Netwrks lg, Juns, NetScreen, and ScreenOS are registered trademarks f Juniper Netwrks, Inc. in the United States and ther cuntries. All ther trademarks, service marks, registered marks, r registered service marks are the prperty f their respective wners. Juniper Netwrks assumes n respnsibility fr any inaccuracies in this dcument. Juniper Netwrks reserves the right t change, mdify, transfer, r therwise revise this publicatin withut ntice Nvember 2009 Juniper Netwrks, Inc. 10