BUS 290: Business Communication. Course Description. Course Details. Course Objectives & Student Learning Outcomes (SLOs) Instructor Information

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1 BUS 290: Business Cmmunicatin Welcme t BUS 290! With yur enthusiastic participatin, this will be a fun and high-energy class. We will be learning generally accepted business writing principles and hning ur grammar skills, bth f which are imperative t yur business success. Be prepared t wrk hard, stretch yur limits, laugh at yurself, learn frm yur mistakes, and excel! I lk frward t getting t knw yu all. Again, welcme! Curse Descriptin This curse will cver written, ral, and electrnic cmmunicatin thrugh carefully rganized and designed s, mems, letters, reprts, and presentatins. Curse Details Semester/Dates: Spring / January 13 May 20, 2013 (final exam is n Thursday, May 15, at 8:00 a.m.) Sectins/Units: Sectin 1279 / three units Prerequisites: Engl 803 r ESL 803 r qualify thrugh the English assessment (r apprved equivalents) Class Website: Rm: Class will meet in Rm 4802 Curse Objectives & Student Learning Outcmes (SLOs) At the end f the class, students will be able t successfully: Cmpse, prepare, and revise written dcuments using business writing principles and crrect grammar, punctuatin, and business crrespndence frmats t achieve identified bjectives. Structure and implement a jb search strategy based n guidelines established in class. Prepare and deliver an ral presentatin utilizing speaking techniques and technlgy based n guidelines established in class. Name: Backgrund: Linda Hickman Instructr Infrmatin Over 20 years experience teaching a variety f business subjects t diverse student ppulatins and 20 years experience wrking in majr crpratins such as Mattel Tys, Mtrla, and IDEC Pharmaceuticals. Earned a Master f Science degree in Instructinal Technlgy frm Natinal University in San Dieg, Califrnia, and a Bachelr f Science degree in Business Administratin frm Nva-Sutheastern University in Frt Lauderdale, Flrida. /Hmepage lhickman@miracsta.edu Phne/Message: Office Hurs: (760) x Official ffice hurs are in the prcess f being apprved by the cllege. Please me at any time yu need t meet, and we will find a time t get tgether r talk by phne. Curse Materials Required Textbk: Business Cmmunicatin fr Success, Sctt McLean, Flatwrld Knwledge Publishing ISBN (fr black and white) r ISBN (fr clr) Yur textbk is available at The $24 Study Pass versin will be satisfactry fr this class. Required Cmputer Access: Yu must be able t check yur and the Blackbard site regularly, whether at hme r n campus. s will be sent t the address students prvided when enrlling, and students must have printer access t be able t dwnlad and print handuts frm the Blackbard site.

2 Classrm Curse Rules & Expectatins Be prepared. Attend regularly. Be n time. Pay attentin in class. Participate and act interested in the subject. D nt engage in any frm f academic dishnesty. Respect fellw students and instructr. Dn t bring fd r uncvered beverages int the classrm. Turn ff all electrnic devices and phnes. Dress and act apprpriately fr a gd learning envirnment. Attendance Please infrm the instructr if yu will unavidably miss tw cnsecutive class sessins. Als, be sure nt t miss any classes during the first tw weeks, and d nt miss mre than fur ttal classes fr the semester (fr a class that meets tw times a week) r tw ttal classes (fr a class that meets ne time a week). Attendance is required. Students wh d nt attend n a regular basis have nt been able t pass the class. Class Withdrawal Rules Students are respnsible fr cmpleting all necessary paperwrk if they decide t withdraw frm class. The Instructr must take strng steps t ensure all students are attending and active. Therefre, the Instructr retains cmplete discretin t prcess a Withdrawal (Drp) fr students withut additinal ntice fr any f the fllwing reasns (unless discussed with Instructr and apprved in advance): Failure t cmplete any assignment during the first tw weeks f the semester Missing ANY class during the first tw weeks Missing tw cnsecutive classes r fur ttal classes during the semester (tw ttal fr classes that meet nce a week) Failure t cmplete tw cnsecutive r fur ttal Assignments f any type Failure t cmplete ANY exam Students are expected t: Access their and the Blackbard class site several times per week. Cmplete and submit all assignments. Late assignments may be accepted with prir ntificatin. Sign yur full name when ing the instructr (this is mandatry fr all classes, at all schls, at all times). Cmplete and submit riginal wrk and act and behave ethically, hnestly, and plitely. IMPORTANT DATES January 13 First day f spring classes. January 17 Last day t ADD classes. Cllege Plicies & Services January 24 Last day t DROP classes with n grade and n W. February 13 Last day t file Petitin fr Degree/Certificate and t file fr Pass/N Pass. Cnsider the Pass/N Pass ptin nly if yu d nt need a letter grade. March Spring break April 18 Last day t Drp class with W grade. Drps after that receive a letter grade. If yu discver this curse is nt fr yu r yur perfrmance is pr, drp by this date. May Final Exams. FINAL EXAM: Thursday, May 15, 8:00 a.m. - 10:00 a.m.

3 INCOMPLETE GRADE Students seeking an Incmplete grade must cnsult with the instructr in persn n later than the week prir t finals. Incmpletes will nly be cnsidered fr emergency r ther unfreseeable justifiable reasns at the end f the term, and nly upn agreement f clear cnditins fr cmpleting cursewrk. Incmpletes are rarely granted and nly if the emergency r ther unfreseeable justifiable reasn ccurs after the date fr drpping the class. Wrk, vacatin, family cncerns, class schedules, time management prblems, and ther nrmal issues all students deal with d nt qualify. PASS / NO PASS GRADING OPTION (fr graded classes) Yu have the ptin t chse Pass/N Pass grading fr this class. If yu chse this ptin, yu must submit a Petitin fr Pass/N Pass t Admissins & Recrds befre 30% f the class has elapsed. This ptin fr grading is nnreversible nce selected. The petitin frm is available nline, r frm Admissins & Recrds. Students planning t transfer shuld cnsult with a cunselr befre pting fr Pass/N Pass t ensure this ptin is accepted by their intended transfer institutins. Check the MiraCsta Cllege catalg r schedule fr mre detailed infrmatin. DISABILITY ACCOMMODATIONS Students with disabilities, whether physical, learning, r psychlgical, wh believe that they may need accmmdatins in this class, are encuraged t cntact Disabled Students Prgrams & Services as sn as pssible t ensure that such accmmdatins are implemented in a timely manner. Their phne number is (760) and they are lcated n the Oceanside campus in Building 3000-Student Services, Rm 3009, adjacent t Parking lt 3C. LIBRARY RESOURCES The MiraCsta Cllege faculty librarians assist students with their research questins, whether academic r persnal. Students may btain assistance frm librarians either ne-n-ne at the reference desk, thrugh class rientatins, grup wrkshps, individual appintments, r nline. I strngly encurage yu t take advantage f library resurces. Mre infrmatin regarding the library may be fund at their webpage http// COLLEGE SUPPORT SERVICES The Tutring and Academic Supprt Center (TASC) and the Writing Center (WC) assist students by prviding individual and grup tutring, WC drp-ins, learning cmmunities, self-help materials, and student success wrkshps. Services are free and available t all students during day and evening hurs at all MiraCsta Cllege campuses. Please take advantage f these academic supprt services. Fr mre specific infrmatin, please call (760) PERSONAL COUNSELING SERVICES Life is hard. If yu are currently enrlled and have paid the health services fee, yu are eligible t take advantage f cunseling services prvided by a Marriage and Family Therapist (MFT) intern wh is supervised by a licensed prfessinal. Sessins are usually 50 minutes, ne time per week, fr six weeks. Call (760) PLAGIARISM AND ETHICS POLICY Each student agrees t the fllwing statements f student behavir: I agree that I, and nly I, will be the ne cmpleting and submitting class materials (hmewrk, quizzes, exams, written prjects, etc.) in my name. I agree that I will nt directly cpy r plagiarize material frm bks, publicatins, the Internet, ther students wrk, r any ther surce. I am familiar with, and I agree nt t vilate, cpyright laws. If small amunts f material frm ther surces are used as part f any class assignment, I agree t clearly indicate such and prperly cite the surce. I agree that any prjects submitted fr this class have been prepared fr this class nly and have nt been, and never will be, submitted fr any ther class at MiraCsta r any ther schl.

4 I agree that, unless apprved by the instructr, I will nt share answers t hmewrk assignments, quizzes, exams, r any ther curse material with fellw classmates. I acknwledge that failure t cmply with any f the abve statements may result in failure f an assignment, remval frm the curse, failure in the curse, and discipline actin deemed apprpriate by the instructr in his sle discretin and/r plicies and prcedures set frth by the Bard f Trustees f the MiraCsta Cmmunity Cllege District, fully described in the Cllege Catalg. GRADING Assignments Pints Final Grade Pints Earned Attendance/Participatin 70 A Grammar Practice 15 pts. each 65 B Prfing Assignments 15 pts. each 65 C Written Assignments 100 pts. each 1000 D Cmputer Tips & Tricks 20 pts. each 100 F Belw 1000 Online Quizzes 50 pts. each 400 Midterm 300 Infrmal Reprt #1 100 Infrmal Reprt #2 100 PwerPint #1 100 PwerPint #2 and Oral Reprt 200 Resume/Cver Letter Packet 300 Final 200 Ttal Pssible Pints 3000

5 Weekly Activities In-Class Activities WEEK #1 Review Syllabus Make Intrductins Administer/Take Cmmas Pre-Test Review Cmmas Pre-Test and recrd scres fr cmparisn with Pst-Test Intrduce Cmmas Intrduce Numbers and Caps Intrduce #1 WEEK #2 Review Cmmas Practice Review Numbers and Caps Practice Review #1 Review Mixed Grammar Practice #1 Intrduce prfreader marks D in-class prfing exercises Cllect #1 Lecture n s WEEK #3 Review Mixed Grammar Practice #2 Finish in-class prfing exercise Review Prfing #1 Discuss #2 Lecture n Six Cs Review Grammar Practice #3 Review Prfing #2 Cllect #2 Intrduce #3 WEEK #4 Review Prfing #3 Review and cllect #3 Intrduce Plurals and Pssessives Review Prfing #4 Review Plurals and Pssessives Intrduce Business Writing Guide Lecture n Gd/Neutral News Pattern Intrduce Written Crrespndence #1 and #2 Hmewrk Purchase textbk r gain access t free nline versin Print Cmmas Study Guide Print Numbers and Caps Study Guide Print and d Cmmas Practice Print and d Numbers and Practice D #1 Print and d Mixed Grammar Practice #1 Print Prfreader Marks Handut Revise #1 based n in-class discussin Print and d Mixed Grammar Practice #2 Finish in-class prfing exercise Print and d Prfing #1 Read Chapter 1 Print and d Grammar Practice #3 Print and d Prfing #2 D #2 Print and d Prfing #3 D #3 Print Plurals and Pssessives Guide Read Chapter 2 Print and d Prfing #4 Print and d Plurals and Pssessives Print Business Writing Guide D Tips and Tricks #1 Flyer with Table Print and d Prfing #5 D Written Crrespndence #1 and #2 Online Quiz Chapters 1 and 2

6 WEEK #5 Review Prfing #5 Review and cllect Written Crrespndence #1 and #2 Lecture n bulleted lists and parallel structure Intrduce Written Crrespndence #3 and #4 Review and cllect Written Crrespndence #3 and #4 Lecture n Bad News Pattern Intrduce Written Crrespndence #5 and #6 D Written Crrespndence #3 and #4 Read Chapters 3, 4, and 17 D Tips and Tricks #2 Tables D Written Crrespndence #5 and #6 Online Quiz Chapters 3, 4, and 17 WEEK #6 Review and cllect Written Crrespndence #5 and #6 Lecture n Mems Intrduce Written Crrespndence #7 and #8 Review and cllect Written Crrespndence #7 and #8 Lecture n Persuasive Pattern Intrduce Written Crrespndence #9 WEEK #7 Intrduce Midterm Written Crrespndence #10, #11, and #12 Review and cllect Written Crrespndence #9 Lecture n Chapters 7 and 8 Return Written Crrespndence #9 Lecture n Business Etiquette Film WEEK #8 Lecture n Infrmal Reprts Demnstrate Tips and Tricks #4 - Reprts Review Infrmal Reprt #1 Cllect Tips and Tricks #4 Reprts WEEK #9 Cllect Infrmal Reprt #1 Demnstrate PwerPint cmmands Review Presentatin Guidelines and PwerPint Assignment #1 Review PwerPint Assignment #1 Shw Examples f Bad PwerPint Presentatins Discuss PwerPint Assignment #2 D Written Crrespndence #7 and #8 Read Chapters 5 and 6 D Written Crrespndence #9 D Tips and Tricks #3 Mail Merge Online Quiz Chapters 5 and 6 D Midterm Written Crrespndence #10 and #11 Read Chapters 7 and 8 D Midterm Written Crrespndence #12 Online Quiz Chapters 7 and 8 D Infrmal Reprt #1 D Tips and Tricks #4 Reprts Read Chapters 9 and 10 Revise Infrmal Reprt #1 based n in-class discussin Online Quiz Chapters 9 and 10 D PwerPint Assignment #1 Read Chapters 11 and 12 Edit PwerPint Assignment #1 D PwerPint Assignment #2 Online Quiz Chapters 11 and 12

7 WEEK #10 Oral Reprts Each student must be in attendance r risk a failing grade fr his r her wn presentatin Oral Reprts Each student must be in attendance r risk a failing grade fr his r her wn presentatin WEEK #11 Oral Reprts Each student must be in attendance r risk a failing grade fr his r her wn presentatin Oral Reprts Each student must be in attendance r risk a failing grade fr his r her wn presentatin WEEK #12 Lecture n Jb Search Intrduce Career Center Lecture n Resumes, Cver Letters, Editing Resumes fr a Specific Jb Intrduce Dream Jb Assignment WEEK #13 Lecture n Interviewing Skills, Dressing fr Success, Netwrking Cllect Jb Search Packets Resume, Cver Letter, BLS Handut, Applicatin, Jb Ad, Interview Questins Intrduce Netwrking Assignment Review Career Search Flder Print and d Myers Briggs handut Read Chapters 13 and 14 Review Career Center website Print and d BLS Handut Online Quiz Chapters 13 and 14 Cmplete sample Jb Applicatin Read Chapters 15 and 16 Create First Draft f Resume Find a jb ad Online Quiz Chapters 15 and 16 Write a Cver Letter fr a Specific Jb Edit Resume fr a Specific Jb D Dream Jb Assignment Finalize Resume Finalize Cver Letter Answer Interview Questins D Netwrking Assignment WEEK #14 In-class practice interviews Take Myers Briggs assessment In-class practice interviews Revise answers t interview questins based n in-class experience WEEK #15 Cllect Netwrking Assignment D Final Prject D fur Myers Briggs activities Frmal Observatinal Discuss Final Prject Business Reprt Give handut abut what t keep/change Excel Spreadsheet and in Bus 290 class Graph WEEK #16 Give Cmmas Pst-Test Review Semester and Imprtant Tpics Answer Questins abut Final Prject Play Business Cmmunicatin Jepardy ` Finish Final Prject PwerPint Presentatin